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Rich N
Average: 4.91 stars
Rich N's Bio:
Rich lives in Holyoke, MA and has been in the garage door industry for over 20 years. He enjoys spending his free time with friends and family outdoors kayaking, fishing and camping, and is also a competitive golfer.
Manchester, CT
Granby, CT
Rich got right down to business, diagnosed the problem them fixed it. In a hour! Thank you!
- Gary DeiDolori
Southwick, MA
Very professional service. Very good communication. Very prompt. Then did a very good job. From a homeowners point of view; Precision is a very good contractor. How good. VERY GOOD!
- Peter Drude
Amherst, MA
I have had consistently positive experiences with Precision dating back to installation of a Lift Master opener in 2005 and new two-car garage door in 2014. I called for help two days ago when our garage door was acutely not opening or closing properly. An appointment slot was given me within two days of my call. Technician Rich Netto arrived when expected. He was friendly, professional and thorough. He was clear in letting me know what needed to be done- including the replacement of a coil which had broken- other adjustments were done and moving parts of garage door wearing down were replaced. The work was carefully done- the garage door is again working very well. The process of getting the help from first phone call went very smoothly.
- Barry Farber
Technician was courteous and knowledgeable. Tech called 30 minutes prior to arrival. Upon arrival, he introduced himself and was very friendly. He quoted prices for different scenarios of repair or replace. All costs were up front and no hidden fees. I was in a rush so I didn't get estimates. Prices seem to be on the higher end but you get what you paid for. I would use again and recommend with other estimates.
- Richard Kubetin
Westfield, MA
On time and quick work well done.
- Michael Foyle
Glastonbury, CT
Our technician Rich was so efficient, professional, kind, and did a great job
- Laura Capon
South Hadley, MA
I highly recommend Precision and their technician, Rich. From start to finish, everything was professional, timely, and communicated clearly. Rich was right on time, friendly, and patiently answered all of my questions. We will without a doubt be returning to Precision for our future garage needs.
- Margaux Lubin
North Granby, CT
Great response and correction of issues.
- Anna Tenero
Enfield, CT
Excellent service. Prompt and courteous. After a thunder storm, motor needed to be replaced.
- Janet Frei
Service Provided:
Product:
Technicians: Rich N
Northampton, MA
Rich was courteous and informative. He arrived when the company said he would (with a phone call in advance) and fixed the problem. Reasonably priced too. What else could one ask for?
- Kathleen R.
Windsor Locks, CT
The technician Rich did a very good job installing springs on my garage door and took time to inspect everything He is very polite and understanding and I would recommend him
- Steven Bednarz
Granville, MA
He arrived at the beginning of the time window. He told me what it would cost before he started the work. He worked quickly. Everything is now fixed. He was very professional. I am very pleased with the service.
- Robert Rahn
Windsor Locks, CT
Spring broke on door. Called and talked to human. Fast response, courteous professional service. Appreciated contact with photo before arrival. Would definitely use this company again.
- Maureen Hade
West Springfield, MA
It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.
- Debra Newell
Southampton, MA
Fantastic. Professional. Easy going
- Miguel Gonzalez
Northampton, MA
This was fast and easy. Rich was helpful with information, friendly, and efficient. Communication was excellent from start to finish.
- Eli K
West Springfield, MA
Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.
- Domenic Longo
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Technicians: Rich N
South Windsor, CT
This is my second time using them and I am extremely pleased. They honestly couldn’t be better. Easy to contact and book appointment. Had my info from several year ago on file. Easy to get appointment. Arrived on time with a call 20 minutes before arrival. Got an email also with photo of technician. Great job and helped program the remote and car.
- Patricia Flaherty
Enfield, CT
Very happy with Rich’s service. He inspected the garage door , listened to what the problem was and took care of the door in a timely organized manner. Very happy!!
- Ken Zeitz
Pelham, MA
Really professional, very diligent and very responsive! Can't recommend them enough! Were considerate about being honest about what was needed.
- Judy
Feeding Hills, MA
Garage door wouldn’t open at 6:00am. I manually opened it and went to work. Called Precision Door Service at 7:41am and had a service tech at my house at 3:00pm the same day! Awesome customer service. Highly recommended!!
- ANDY GENTILE
Canton, CT
Exceptional experience. Ed was knowledgeable, and thoroughly answered questions. Would highly recommend the service because of him! Stay healthy.
- Cheryl Ben-David
Windsor Locks, CT
Rich was fantastic. Really nice and very pleasant through the whole process. Thanks for being able to help me so fast as well.
- Lisa Rutovich
East Hartford, CT
Excellent job. Thank you. Solved the problem. Thank you to Richard.
- Carol Stimson
South Windsor, CT
Garage door repair
- Carolyn Collins
Rocky Hill, CT
Rich contact ed me when he was on the way and came on time. He was very nice and explained what was needed to fix my issue.
- Peter Garzone
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Technicians: Rich N
Wilbraham, MA
Very pleased with the excellent service. Technician (rich) gave me a courtesy call and asked if he could come earlier, that was an awesome touch. He was very professional and easy to talk to he explained everything and answered all my questions. I got great service on the weekend and it didn’t kill my pocket. Thanks you.
- Josh Haygood
Granby, CT
Very satisfied!!!
- Cathy Maisch
Bolton, CT
Excellent service
- Jim Clark
License
CT License# 0624720
Rich was on time, he was able to fix the issue in less than an hour, although our doors need some other services, he was never pushy in trying to make a sale. I appreciate this.
- Arlene Forrester