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Rich N
Average: 4.91 stars
Rich N's Bio:
Rich lives in Holyoke, MA and has been in the garage door industry for over 20 years. He enjoys spending his free time with friends and family outdoors kayaking, fishing and camping, and is also a competitive golfer.
Windsor Locks, CT
Windsor, CT
Precision and Rich Netto were wonderful! The spring on the garage door snapped today, on a busy Saturday afternoon. I called Precision and they set up a same day appointment. Rich called to advise he was on his way and he conducted a thorough review of the door and fully explained what needed to be done today, what should be done soon (there were some rusting cables) and gave price options with no pressure. We agreed on having all the components replaced today and Rich did a great job. He was done in about an hour and he left everything neat and clean and the door works wonderfully. He was personable, professional and knowledgeable. I will definitely use and refer friends to Precision should they encounter garage door issues. Thank you Precision and thank you Rich!
- Lynn Carey
Deerfield, MA
I chose you to help me with my garage door being frozen to the garage floor because your tech, Rich, did such a great job putting in two, new garage door openers this past year. And he did just as good a job today not only solving the issues, but making sure that everything was in perfect running order. He patiently answered my many questions and concerns. And he was also right on time.
- Jill Saybolt
Feeding Hills, MA
Garage door spring broke, called Precision Tuesday at 2:00pm and they were out the next day at 8:00am to fix it.
- ANDY GENTILE
Granby, CT
Very professional installation. Rich was very informative and explained the system so that I understood all the features. As a retired electronic specialist I appreciate good work when I see it. I would recommend Precision Overhead Garage Door Service very highly. Charlie
- Charles Ferguson
Springfield, MA
Rich was great, fast and efficient.
- Troy Morrow
Ware, MA
We could not be happier with the excellent service from you folks. We will be happy to recommend your business to everyone. The service man was as nice as could be and went to work to solve my problem. Doors work great and sound a lot better. Thank You Precision for a great job.
- Paul Souza
Enfield, CT
I found your company on my computer searching for a repair for my garage door opener. Your contact person was polite, informative and I was surprised at the quick service. Your service man, Rick I believe his name was, was thorough and explained all my options and fixed my door opener quickly. I am very pleased with your service and will keep you in mind for any further troubles I have with my garage door/opener. Thank you.
- Linda English
Chicopee, MA
I'm so glad I made the call to Precision Door Service to fix my garage door. They were out within 1 day and now it works perfectly! Didn't even realize the springs were under warranty until Rich Netto told me. He is such a great guy and Service Tech. Great job! Highly recommend Precision Door Services.
- Timothy Howell
East Hartford, CT
Rich saw the door was not installed totally correct was able to repair it quickly.
- Nick Watts
Springfield, MA
Rich Netto was my technician and did a great job. He took time to explain everything to myself and my Mom. Went above and beyond to get the job done .
- Monica Wynne
South Windsor, CT
Rich was outstanding. Great to work with. Work done quickly and professionally
- Craig Zinn
South Windsor, CT
Really appreciated the excellent help. Knowledgeable, efficient, polite and top notch all around.
- Dennis Brown
Amherst, MA
Excellent service. Quick, knowledgeable, efficient, personable, professional…
- Grace Craig
Springfield, MA
The technician was great very knowledgeable and polite.
- Yamileth Corrales
West Springfield, MA
Great technician. Thank you for sending such a good guy to work on my door.
- Kofi Dwamena
Westfield, MA
Technician was great! Professional, courteous, on time and focused on the repairs needed.
- Richard Fields
Granby, CT
the kind of service you hope for- congenial expert service
- Galen Hardy
Florence, MA
Rich was great- friendly, knowledgable & efficient, gave great advice and good service. Thanks!
- Naomi Miller
Westfield, MA
Friendly, quick and good price!
- Patrick Moody
Greenfield, MA
Rich was wonderful.
- Herdis Erikson
Glastonbury, CT
Easily available. Technician was really great
- Patrick McEneney
Simsbury, CT
Fantastic service! Thank you.
- Mark Whitsitt
Longmeadow, MA
Very professional outfit. The technician who installed my garage door opener knew his stuff and was very patient and accommodating. They showed up on time and came back a few days afterwards for a brief adjustment, without any delay. Recommend strongly.
- Rick Fontaine
Wilbraham, MA
Rich Netto came out early, gave me my options and resolved my issue very expeditiously! Professional, personable and courteous! Very much appreciated and will definitely use again when needed.
- Douglas Smith
Ware, MA
Rich was just an awesome individual who diagnosed the problem, communicating what needed to be done to correct the problem and once given the ok to do the work, he proceeded to do the repairs in a timely fashion. A true professional to say the least. I would like to mention that I had a 12 to 2 window but he called and stated he could be here for 10:30. That is what I call service.
- Frederick Lis
Monson, MA
Rich Netto arrived at our home in response to a service call. Our garage door equipment (after 25 years) was not in good shape. He was able to provide a reasonable diagnosis of our situation and we decided to go with a complete replacement. We felt comfortable with the process and are looking forward to having our new doors installed in the Spring.
- Patricia Nolen Parkhouse
Granby, CT
Rich installed a garage door opener for us and we couldn’t be happier! He was very knowledgeable regarding the different models available and explained how to use the product. I had been researching different companies in the area and am pleased to have gone with precision. We would absolutely recommend this service and Rich specifically, he was great!
- David Armentano
Service Provided:
Product:
Technicians: Rich N
Longmeadow, MA
Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.
- Gary Delong
Easthampton, MA
You were highly recommended by our neighbor, Merri Ansara, who loved your speedy response and great service and very helpful attitude. Our service person gave us the same. Thank you very much!
- Louise And Theodore Perret Stock
License
CT License# 0624720
We experienced a garage door opener keypad problem this morning. To no avail, we were not able to fix our problem. Therefore, we searched the internet and read great reviews on Precision. We called and were pleasantly surprised to hear a very kind voice that took our call and scheduled our service call today. Imagine that...same day service!!! Rich called ahead to give us his ETA. He arrived promptly as advised and corrected our problem in less than an hour!!!! Hats off to this company and especially to Rich! Great website as well! Thank you! Don T in Windsor Locks
- Donald Thompson