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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2177 reviews, averaging 4.89 Stars:
Farmington, CT
Manchester, CT
On time, quick, quality workmanship. ...what more could a happy customer ask for....thanks
- RON PIZZANELLO
Excellent work. Very fast and a pleasant experience.
- Elaine Goodfield
West Hartford, CT
I rate you 5 stars. The garage doors are beautiful and the technician (Ray) did a great job right down to the cleanup he did at the end of the job. He also gave a thorough explanation of how the doors work (quite different from the old ones) and explained the operation of the remotes and the external security key pad. I would certainly recommend Prcision Door.
- Greg Pazdersky
Product:
Southington, CT
Paul was my technician. Called on time, came on time, made great recommendations, came on a Saturday, and price was fair. Thank you.
- Michael Callahan
Product:
Canton, CT
I scheduled a consultation with a rep from Precision, Paul H., He called ahead of time to let me know he was running late. Very much appreciated. He showed up and provided me with estimates to replace the doors and to repair them. I decided on refurbishing the doors hardware, cables, rollers and springs. Made an appointment for two days later. Paul returned on time and did the work in a timely manner. The doors work great and are the quietest they have been in the 20 years I have owned the house. The cost was not inexpensive, but considering it is an investment that I use daily, I think in the long run I will continue to be glad I had the work done. Paul is the consummate professional. He could teach classes on how to service customers.
- Peter Fortier
Product:
Madison, CT
Technician was courteous and repaired 2 doors and got them working. It was a challenge because doors are old. Very satisfied with his work.
- Richard Becker
Tolland, CT
Brian was professional, knew his trade and the repair went fast and easy. Great job by your technician.
- Warren Kolb
Product:
Manchester, CT
Paul was great - prompt, courteous, and professional.
- Chris Andrews
Branford, CT
Paul knew immediately what needed to be done. Obviously experienced. Took care of the problem in a half hour. Springs needed replacement. Tracks minor adjustment. Found you during an online search and liked the fact of the "Chat now" to gather info and set up appointment. I would recommend to anyone who needs repair/replacement.
- David DeFrancesco
Product:
Berlin, CT
In a few minutes your door technician found the issue with the door and shimmed it up. Thanks
- Donald Grabowski
West Hartford, CT
5 stars
- Bill Putt
Ellington, CT
I was scheduled for 10 - 12AM on a Saturday and the technician (Paul) was there right at 10AM. Paul definitely knew his business! In less than an hour my garage door springs were replaced and I was back in business! It was a pleasure to have someone immediately answer the phone, listen to your concern and be able to schedule you for the next day. I even recieved a confirmation email with a picture of the technician that is scheduled to perform the work. I wil definitely use this company again if I have another problem! Top notch business!
- Jack Martin
Product:
Cheshire, CT
most excellent service. my repairman Paul was quick courteous and professional. I appreciate that you gave me a no-nonsense estimates and he save me a lot of money on repairing my garage doors. the entire experience was quick and painless.
- Andrew
Feeding Hills, MA
Average service but a little pricey for me. Replaced both sensors that fixed the problem, all of 20 minutes work, price $200. I notice on your web site you give senior and military discounts, that was not mentioned.
- Thomas Simard
I am sorry that you felt the price was too high. We feel we charge competitive prices.
Bloomfield, CT
your men were wonderful give paul a raise
- Paul Bussolini
Windsor, CT
Very pleased with your service. Technician Brian came at appointed time and was very efficient. What a great company! Definitely the company you need to perform your garage door service.
- Linda Woollacott
Middletown, CT
Installer did a good job, but appointment time was not met. The evening before I received a phone call to set up a date and time. It was scheduled for 9 am next morning, installer called before 8am that he is at the property already and the door is coming in in 15 min. I had to re-arrange my plans and be there much earlier than anticipated.
- Bozena Waters
I am sorry we didn't meet your expectations. We try very hard to provide time frames that the customer can work with. Sometimes traffic, weather, mechanical breakdowns, etc. prevent us from keeping/meeting the time frame. In this case the installer had a traffic free ride through Hartford -- not something that happens everyday. As a result he was a bit early. When we set up installation appointments we typically do give a time range that starts off at 8 am... perhaps the office people didn't state that the installer could be there as early as 8am.We are truly sorry for any inconvenience .
Product:
Canton, CT
4.5 stars. Friendly, courteous and helpful. Definitely would call precision again.
- Louis Daniels
Windsor, CT
Yesterday, 5/19/2015, Don repaired my old, broken down garage door in the rain, heat and mosquito's with a GREAT personality....determined to get the job done! The garage door was a mess before he started, probably the original door from when the house was built, in 1950, but when Don was done, Wow, what a Great looking "Precision" garage door I have on there now! Don has a terrific personality, a great ambition to get the job done and your Company is lucky to have him.....I recommend anyone to call this Company for a Garage door repair and ask to have Don do the work....I am now the owner of the Coolest white garage door of the ugliest garage on Midian Ave. in Windsor, Ct. I am now determined to get the rest of my garage cleaned up! Thank you also for a fair/honest rate. I am very pleased I called your Company for my service. Shelley A. Pike Windsor, CT.
- Shelley Pike
Product:
East Lyme, CT
Recently backed in garage door :-( - Contacted Precision available fairly quick. arrived timely & was able to get door working again. I was amazed - Can't thank them enough - Highly recommended!
- Betty Lincoln
South Glastonbury, CT
Great service. Said they would be there between 9-11 and showed up at 9:45. Garage door opener was fixed in five minutes. Would highly recommend
- Bob Aspris
Windsor, CT
Tech arrived a few minutes early and did an excellent job. Adjusted my garage door opener sensitivity and performed the maintenance on both doors and added the new rollers.
- Edward Sullivan
Product:
Burlington, CT
I chose Precision because you had installed my garage doors. The process of scheduling the maintenance was rediculous. Twice I set up service to have the track of my garage door adjusted. The Precision technician failed to show both times. Brian the tech, who is excellent, called me on the third day and came and fixed the door.
- Tim Scanlan
We do apologize for your frustration. The technician that failed to show up to your home has been let go. Unfortunately he failed to show up to several other customers homes when scheduled. Luckily our other technicians feel a responsibility to our customers. That's why Brian picked up the phone and took care of you. Again sorry for the inconvenience and frustration.
Middletown, CT
Very nice technician, called before coming. Serviced the door, thanks!
- Pamela Grant
Berlin, CT
The guy who came to our house really knew his garage door openers. I would recommend your company to my friends.
- Donald Grabowski
Southington, CT
Paul Haney is an asset to your staff. He is conscientious and cares about the customers he serves. Although your prices seem high for your work, you are a dependable company and have come out to my property when scheduled and have always kept me informed as to when the service person was on their way. And that is worth the extra cost. Your phone people are very professional, as well.
- Bill Taglia
Glastonbury, CT
i was very impressed with the ease and facility of your crew. they answered all my concerns and were most professional when installing my new overhead garage door. i give them 5 stars!
- Len Defusco
Product:
Avon, CT
Very fast and high quality service. They didn't try to scam us with replacement of all items recommended, like so many of these guys do.
- John Voaden
Waterford, CT
The service was quick
- Shenping Lui
Product:
License
CT License# 0624720
Paul was excellent - he had a replacement part with him and was done in no time! He's a good employee and really takes pride in his work - a very pleasant and efficient overall experience. Thank you!
- Beverly Lonero