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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2105 reviews, averaging 4.89 Stars:
Harwinton, CT
Wethersfield, CT
The technician, Brian was excellent. He explained the problem with all of the solutions and fixed the problem efficiently. He went above and beyond what I expected and will not hesitate to call Precision Door with any of my garage door issues. Thank You.
- Tim Linnartz
5 stars again we are very pleased with your technician work and their professionalism.
- Michael Statoulas
Product:
Simsbury, CT
The service was excellent. The technician was on time, very polite and did a great job. However, I was initially charged $479 to replace two torsion springs, and the job took at most one hour. The service call costs $99 and isn't waved if the work is done and labor is $80/hour. Based on google searches a typical charge for a job like this should have been about $300. When I called the manager was very nice and knocked off $30 plus she said the technician made a mistake and wrote that the warranty is one year when it should be five. My only disappointment was the cost. At $449 less one hour of labor I effectively paid $369 for two springs which go for about $42/each at home depot and come with a one year warranty. That's quite a mark up on parts.
- Robert Kubarych
Thank you for your business and thank you for this review. We do try to price competitively, however, we will never be as cheap as Home Depot. In fact my cost for the springs we use are more than what I could buy them at Home Depot. The reason is simple... Home Depot buys and sells the cheapest springs they can find. The fact that we can warranty our springs for 5 times as long as Home Depot should be a sign as to the quality of our parts. Something else you haven't factored into your equation is the cost of shipping and taxes (that you would have had to pay Home Depot)... remember we brought the parts to you!
Harwinton, CT
Technician need to return to finish...need different springs. Ray
- Raymond Labrecque
Canton, CT
The technician arrived on time and quickly replaced the spring. Very nice fellow and good work. Our home is for sale and the scheduler worked to get the work done in 24 hours vs. several days of waiting.
- mary
Product:
Hamden, CT
I am very satisfied with your services and would certainly recommend your company to others. Victor Rogers
- Victor Rogers
Colchester, CT
Customer called to tell us that Brian is an excellent technician that answered every question she had very respectfully and is an asset to the company.
- Dawn Nardone
Longmeadow, MA
Sorry i took so long. The tech was awesome.
- Carmela Bonavita
Thank you for the review. We value all reviews even when they are delayed! We appreciate your business as well!
Product:
Meriden, CT
"5 Star Service" Technician was knowledgeable, personable, and competent.
- Jack Malz
Product:
Cromwell, CT
5 stars
- Stanley Stier
Windsor, CT
I Googled for garage repair companies near or in Windsor. I checked comments and you had the best reviews. I had cables, rollers, springs replaced.
- Bill Kwolek
Product:
Springfield, MA
Install was perfect. Don did an awesome job. Thank you.
- David Bond
Product:
Glastonbury, CT
I give you four because five is for me! He,he, now seriously, Paul Haney was excellent and so easy to talk to! I say this because other service persons have an attitude that even if they are not disrespectful, they are not costumer friendly. The service was great and done very professional. The down side is that the opener needs a replacement part and have to wait for it . Will recommend to anyone!
- Francisco Gomez
Simsbury, CT
My garage door opener bit the dust on a Friday afternoon. By noon on Saturday, I had a new one. The service was absolutely fantastic and I highly recommend them for all of your garage door needs.
- Laura Haynes
Product:
New Haven, CT
Great job at a fair price. The turn around was quick which worked out well for this job. Nice work guys!
- Dave Mattei Project Manager AIR
Product:
Torrington, CT
5 Stars! Paul H. was on time, polite, thorough, professional. Thank you!!
- Annie Davis
Marlborough, CT
Brian was on-time and very professional. A quick and easy repair was done right and reasonably priced.
- Bryan
Berlin, CT
Mr. Haney arrived at the beginning of the 2 hour time window, quickly diagnosed the problem and fixed it. The door now runs smoothly and quietly. Plus he gave me a maintenance tip to keep it that way.
- David Hawkins
Longmeadow, MA
Great job
- John Carpnriele
Product:
Berlin, CT
Well first of all I would like to comment on the prompt arrival for our appointment. Don was very nice, polite and checked out the whole 3 doors and gave me the estimate right there on the spot. We discussed the order and placed it with a deposit. Thank you for such a professional salesmen.
- Kathy Nagel
Product:
Meriden, CT
I am extremely pleased at the work that was performed at my house. I called on Saturday and I got an for the next day but when I explained I needed my car they were to get me a time for late Saturday. There was a cancellation and I got pulled up to 1pm. Paul Haney came promptly and reviewed my situation. HE gave me a quote on the spot and when I approved he went right to work. Not only did he fix the torsion spring that broke but ensured my door and garage door open was in good working condition. He was quick and very professional. I highly recommend Precision Door Service for any issue you have.
- Frank Soltesz
Product:
Manchester, CT
On Time - ID'd the problem right a way - Rollers and fix installed in less than an hour. Techie was pleasant and easy to deal with. We were very happy with the results.
- Felici Vitale
Product:
West Hartford, CT
Precision representative Alex arrived at my home to determine if my garage door opener could be fixed. Not only could it not be fixed, because of the age of the opener, which I suspected, but I also needed a new garage door, which I also knew, but had been in total denial about it for quite some time. At any rate, Alex gave me an estimate, I wrote a check for the deposit and exactly a week later, Ray came to my house and installed my new garage door and opener. He arrived at my home at 9:05 and was gone by noon time. He clearly explained how to operate the door and opener with all the extra features. He hauled away everything that was dismantled and made sure I was satisfied with the completed work. I found both Alex and Ray to be very professional and knowledgeable with excellent interpersonal skills. All my questions were answered clearly and to my satisfaction. I purchased a garage door opener with two remotes and an outside key pad. My door is insulated (no more cold downstairs entrance way) and air tight. I can barely hear the door going up or down. I did not even think that was possible, since my old door sounded like a freight train. I would highly recommend Precision Door to anyone. I have always been taught, "you get what you pay for" and in this case, I did. It was worth every penny!
- Helga Gordon
Product:
Very professional service person.
- William Hammick
Product:
Manchester, CT
Paul was great, let me know when to expect him and showed up at that time and performed the maintenance I needed quickly so I could complete the sell of my house. My only complaint is not with Paul but with paying twice the normal retail price for a remote control, then of course finding my lost one the next day. All sales are final.
- Tim Carpenter
Thank you for your review and your business. We truly value each and every comment. We do understand that you can buy remotes and other electronics a lot cheaper online. The down side, however, is that it come in a box with poorly written instructions which then you need to program. Also, there is no guarantee that the electronic part you bought is exactly what you need. When you call us we show up on your door step with the product that we guarantee is the right remote for your opener, we program it and explain everything to you. Then if something goes wrong we support it as well. With us you're buying a service.
Product:
South Hadley, MA
Garage door opener unit died of old age. Contacted Precision, was offered immediate service and was given a appointment at my convenience (a 2 hour window). Tech (Alex Delgado) arrived within the window - even called ahead - and after the diagnosis, returned and completed the job is less than 2 hours. Not only installed new unit but also worn accessory parts at a very competitive price. All-in-all, a job well done to my complete satisfaction.
- James Murphy
Product:
Avon, CT
Good service and quick installation.
- Daniel De jesus
Product:
Killingworth, CT
What a great company! The technician came out the same day I called, arrived on time, and quickly fixed both garage doors that had stopped working without trying to sell me any unnecessary parts - all at quoted price for the visit. And he was professional, courteous, and competent. Precision is now on my speed dial - they'll be the ONLY people I call if I have another garage door problem or need a replacement.
- A very satisfied Killingworth customer
Marlborough, CT
We were very please with Mr Haney professional. He arrive on time,told told us what the problem were with the garage door within a couple of minutes, and repaired it.He gave us three option and we chose to repair it. The garage door is working . Thank you, 5stars
- florence Wright
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Replaced all four springs on two garage doors...Are now well balanced and easier to open either manually or using electric openers. Job well done.
- Raymond Labrecque