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Garage Door Repair Reviews in Connecticut (Page 51)
Precision Garage Door of Connecticuthas received 2305 reviews, averaging 4.88 Stars:
Manchester, CT
Branford, CT
quick, easy, excellent service. they were here the same day i called.
- Jennifer Bennick
Product:
East Longmeadow, MA
Always quick to respond. Professional. Everything is important even if small problem. We are very happy with our decision to go with Precision Door
- Ruth Arnold
Glastonbury, CT
Timely and professional. Excellent job explaining problem
- Sherry Williams
West Hartford, CT
Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.
- Allison Hill
West Hartford, CT
Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.
- Tammy Nazaryan
Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.
Product:
Manchester, CT
Very professional from start to finish - I am very pleased with the service and would recommend them to friends.
- Tammy Alferi
Wallingford, CT
Paul came the same day I called. Was friendly and efficient.
- David Maclary
Longmeadow, MA
I was very upset when I called last Saturday to request services. The garage door felt of the metal which some how detached from the wall and was hanging 7 inches above my car. I could not take the car out and I was so afraid the door would trash my car they installed the doors. It took two phone calls and telling the lady it was their liability since they installed the doors. Finally they called me back with a new technician who was willing to come and fixed the doors Saturday since the early only appointment was monday they claimed 24/7 and weekend appointments. I was told 24/7 "phone services to make appoint at the end the door got fixed after a lot stress on Saturday. I would not recommend them for their costumer service over the phone however Paul was excellent and did a great job. I would hired him again!
- Myrty and lenny Groeneveld
Waterbury, CT
Very prompt service. This is an old installation but the parts needed were on the service truck so the repair went smoothly and badly worn parts were replaced.
- Francis Mercier
Wilbraham, MA
Excellent and professional in all aspects .
- Leif Nordstrom
Product:
Glastonbury, CT
Gary was prompt, polite and efficient. He was patient with all questions and explained everything fully. Thanks for sending him.
- Sigmund Abeles
West Simsbury, CT
Just wanted to say we were much more than pleased with the service we received from your company and more importantly from your representative who fixed our door. He was very friendly, professional and knowledgeable. He took the time to explain how a garage door works, why he thinks it broke, and what he did to fix it. The work he did was great and our door works again!!!!! Thank you!
- Lynne Young
Granby, CT
Don was great. Got my opener working in short order.
- Brett Miller
Vernon Rockville, CT
The repairman did an excellent job and the door is running very smooth. I would recommend this service to anyone that needs a repair.
- Tom Scavotto
Milford, CT
Paul Haney was my technician. I called on Wednesday with a problem with my garage door opener, a received a Thursday morning appointment. Paul was prompt for the appointment and quick to diagnose the problem. Unfortunately the problem wasn't one he was able to repair, and I needed a new garage door opener. Paul had one ready and installed it within my set appointment window. Will be using Precision again when it comes time to replace the other garage door opener!
- Scott Howard
Product:
Wilbraham, MA
We chose this company based on their ad and customer reviews. The individuals who gave us an estimate was informative and even did a temporary fit of one door so we could open it manually until we had the replacement doors installed. The employee who installed the 2 new doors went the 'extra mile' to insure the doors were solidly attached. Very satisfied overall!
- Candace Darcy
Product:
Niantic, CT
Paul was terrific. He quickly diagnosed the problem and recommended a replacement part. When I asked if I shouldn't purchase a whole new unit, he was quick to say it wasn't needed and would cost far more than the repair. Paul called before he came and was friendly and courteous when he was here, a credit to your business.
- Gayle Booth
Product:
Rocky Hill, CT
On time professional service - quick estimate, job done well! Garage door is working well now!
- Deepak Nair
Tolland, CT
They were prompt, provided great service and honored pass agreement on work performed before. Technician was great and did work quickly.
- Kenneth Trice
Woodbury, CT
Very satisfied with Precision Overhead Garage Door Service. I needed a garage door opener repaired. Making the appointment was quick and easy. It was followed by a confirmation email with pictures of the technicians along with their background. Brian and Rolando showed up on time, were very professional, prepared and friendly. They had the required parts in the service vehicle and made the repair quickly. Brian explained the problem completely. I will use them again and would recommend Precision Overhead Garage Door Service to a friend.
- Mark
Southampton, MA
Repair handled by Alex - Explained the situation and correction process, very professional, good customer service. A very good experience today and would call on you again w/o hesitation. Thanks. Craig
- Craig Birchenough
Product:
Manchester, CT
This was another great experience! Our technician arrived in the very early end of the time slot, knew exactly what was wrong and fixed it quickly! He was very polite and professional! We were also able to get an appointment time that was convenient for us! Overall, a great experience and the best part- it cost us less than expected! Thank you!
- Lori Catubig
Burlington, CT
Tech was Paul, arrived on scheduled time and was very professional...door needed adjustment and re-alignment. service was performed in less than 45 mins and door is now working properly.
- John Kondonelis
Glastonbury, CT
When I called the company the girl on phone was pleasant and helpful, she told me they could have a technician come to fix my garage door that was stuck in the open position in 2 hours but he actually came an hour earlier which was great! Brian the technician was very knowledgeable, professional and fixed the door within a half hour ! He knew within minutes what was wrong with door and made adjustments to the door opener mechanism. Very pleased with service and the door is working great! I would definitely recommend this company to anyone who needs garage door service! Very pleased!
- Anna Hoffman
South Windsor, CT
Fair price. Installation was on time, clean and professional.
- Robert Clemmens
Product:
Milford, CT
Excellent service. Showed up exactly when we were told. Very neat, efficient, and polite. Great job, would highly recommend your service to anyone. Thank you
- Bill Franko
Branford, CT
Persicion employee called to say he would be early. Wouldn't you know the garage door was working fine. A few screws were loose, so maybe that was the problem. We were charged a service call only. No "invented" problems to fix. This is our second time using Persicion Overhead Doors. We would highly recommend them. Thank you!
- Reno Decker
Bristol, CT
good and timely service and very polite
- James Carros
Hamden, CT
Paul Haney was very friendly, professional and courteous. He diagnosed them problem and made the repair efficiently. We would recommend Precision to anyone!
- Robert & dinah Kinney
License
CT License# 0624720
Timely, quick, kind and efficient. Thank you!
- Phillip Duncan