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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2014 reviews, averaging 4.88 Stars:
Becket, MA
Palmer, MA
Ron was great!
- Dan J
West Springfield, MA
From the very first diagnostic visit james made, he proved himself to be thorough, prompt, affable - he showed a real skill for explaining what he was doing each step of the way, and the reasons why - and he carefully explained the array of options available to us. He did NOT rush. He was truly excellent!
- Ly T.
Easthampton, MA
After having the problem explained I decided to go with a new opener. It cost about $250 more than fixing the old one, but the safety features and the battery back-up are well worth it. Thanks for your help.
- Jim H
Palmer, MA
Excellent Job. Better than new! Thanks you.
- Iris K
Hatfield, MA
Everything works well now. My new Liftmaster opener is much quieter than the old Stanley I had.
- Linda I
West Springfield, MA
James assessed and explained the situation well. He was professional and courteous.
- Tammy B.
North Amherst, MA
The service could not have been better. Brian was great and went to work fixing the door right away. After he was done he explained everything. He is a very pleasant man. I will reccommend your company to others.
- Chris Y
Granby, CT
Thanks for the speedy service. Door is working oerfectly.
- Rick
Holyoke, MA
Thanks for fixing my door. It works well and is as quiet as new. I was surprised at the expense, but the 7 year warranty is what sold me. If you guys stand behind the warranty I will feel it was money well spent.
- Rick L
Rick, I promise we will stand behind our warranty. We've been in business for 15 years and have serviced over 10,000 customers in Western Massachusetts. Our reputation speaks for itself. We provide the best parts we can find. These parts cost a lot of money; but we feel they are worth it. That's why we give a 7 year warranty when our competitors give a 90 day or maximum 1 year warranty on repairs.
Hadley, MA
I liked Ray a lot. He was very professional and explained everything to me in great detail. You're luck yo have him on your team.
- Barbara S
Product:
East Longmeadow, MA
Great job! Thanks.
- Tony H
Monson, MA
Usually I call to complain. I was so impressed with my experience with your company that I wanted to call to say thank you. Everybody I talked to was very pleasant. Your technician was very knowledgeable and talked me through everything. I can't say enough about how well this went. Thank you.
- Dan S
Florence, MA
Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!
- Frank H
Longmeadow, MA
Great Job! Today and for all service in the last few weeks!
- Karen M.
Agawam, MA
Your technician was "outstanding." I could not have asked for a better installation experience. I will be recommending your company to my family and friends. Thanks!
- Ann S
Springfield, MA
Your technician was a little late and seemed to be in a hurry. He complained that he had something going on tonight and wanted to get home. He may have known a lot about garage doors, but certainly didn't want to spend the time to talk to me about them. The lady at your office (Candy I believe) wasn't in much a better mood. I hope I caught these people on a bad day. The door does work now and is pretty quiet -- as the tech promised it would be.
- Ted J
I am very sorry to hear that your experience with us did not live up to our customer service standards. I have spoken to Ryan about his attitude and he understands that he can not share is frustrations with customers and should treat all customers the way he'd want to be treated. He apologizes as do I for your experience.
Russell, MA
These two guys were great! All questions were answered! Awesome Job!!! Thanks!
- Wayne & Lisa B.
Russell, MA
These two guys were great! All questions were answered! Awesome job!!!
- Wayne & Lisa B.
Williamsburg, MA
prompt service. courteous.
- Mary G.
Springfield, MA
Scott did a great job! Very happy with the service
- Thomas W.
Greenfield, MA
Never got the confirmation on e-mail. Made an extra effort to solve a binding problem.
- Jane B.
Belchertown, MA
Ray was outstanding! He quickly solved the problem and explained everything in a way that I understood what he suggested to do to fix the door. I would use your company again and will recommend your company to others.
- Ross M
Feeding Hills, MA
Your technician arrive late and seemed to be in a hurry. He did fix my door and it is working well (2 weeks after the appointment). I would recommend you to my friends.
- Robert C.
Feeding Hills, MA
Ray was an excellent worker, well mannered and very nice to work with.
- Robert C.
Florence, MA
I called Tuesday after 5 p.m. and Ron was at my house Wednesday at 9 a.m.- talk about prompt! Plus, Ron taught me about how the parts of the garage door work so I could understand his repairs. Lastly, he suggested a keypad - something I would not have thought of!
- Kim C.
Springfield, MA
Ray solved the problem from a prior service. Ray really knew what he was doing and explained what he was doing and why. Highly reccommend Ray and your company!
- Paul P
Belchertown, MA
Great experience and great service!
- Debra R
West Springfield, MA
Excellent work - would not hesitate to reccommend to others.
- Elizabeth C
Westfield, MA
Great job. Will refer to others.
- John D
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
I Couldn't be happier. My experience with Precision Door was excellent. The door you sold and installed is exactly as described. Ray did a great job installing the door (and cleaned the garage better than it was when he arrived). James was honest and sold me on a beautiful door that is so well insulated that I noticed a difference right away (my kitchen was very drafty with the old doors). My wife loves it as well. Thanks and I will reccommend you to my family and friends.
- Sam S