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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 2007 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

The service could not have been better. Brian was great and went to work fixing the door right away. After he was done he explained everything. He is a very pleasant man. I will reccommend your company to others.

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Service Provided:
Garage Door Repair

Review:

Thanks for the speedy service. Door is working oerfectly.

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Service Provided:
Garage Door Repair

Review:

Thanks for fixing my door. It works well and is as quiet as new. I was surprised at the expense, but the 7 year warranty is what sold me. If you guys stand behind the warranty I will feel it was money well spent.

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A Response from: Walt Arvin

Rick, I promise we will stand behind our warranty. We've been in business for 15 years and have serviced over 10,000 customers in Western Massachusetts. Our reputation speaks for itself. We provide the best parts we can find. These parts cost a lot of money; but we feel they are worth it. That's why we give a 7 year warranty when our competitors give a 90 day or maximum 1 year warranty on repairs.

Service Provided:
Broken Garage Door Spring Repair

Review:

I liked Ray a lot. He was very professional and explained everything to me in great detail. You're luck yo have him on your team.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great job! Thanks.

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Service Provided:
Garage Door Opener Repair

Review:

Usually I call to complain. I was so impressed with my experience with your company that I wanted to call to say thank you. Everybody I talked to was very pleasant. Your technician was very knowledgeable and talked me through everything. I can't say enough about how well this went. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!

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Service Provided:
Garage Door Opener Repair

Review:

Great Job! Today and for all service in the last few weeks!

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Service Provided:
Install Garage Doors

Review:

Your technician was "outstanding." I could not have asked for a better installation experience. I will be recommending your company to my family and friends. Thanks!

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Service Provided:
Garage Door Opener Install

Review:

Your technician was a little late and seemed to be in a hurry. He complained that he had something going on tonight and wanted to get home. He may have known a lot about garage doors, but certainly didn't want to spend the time to talk to me about them. The lady at your office (Candy I believe) wasn't in much a better mood. I hope I caught these people on a bad day. The door does work now and is pretty quiet -- as the tech promised it would be.

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A Response from: Walt Arvin

I am very sorry to hear that your experience with us did not live up to our customer service standards. I have spoken to Ryan about his attitude and he understands that he can not share is frustrations with customers and should treat all customers the way he'd want to be treated. He apologizes as do I for your experience.

Service Provided:
Garage Door Repair

Review:

These two guys were great! All questions were answered! Awesome Job!!! Thanks!

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Service Provided:
Install Garage Doors

Review:

These two guys were great! All questions were answered! Awesome job!!!

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Service Provided:
Install Garage Doors

Review:

prompt service. courteous.

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Service Provided:
Garage Door Repair

Review:

Scott did a great job! Very happy with the service

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Service Provided:
Garage Door Repair

Review:

Never got the confirmation on e-mail. Made an extra effort to solve a binding problem.

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Service Provided:
Garage Door Repair

Review:

Ray was outstanding! He quickly solved the problem and explained everything in a way that I understood what he suggested to do to fix the door. I would use your company again and will recommend your company to others.

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Service Provided:
Garage Door Repair

Review:

Your technician arrive late and seemed to be in a hurry. He did fix my door and it is working well (2 weeks after the appointment). I would recommend you to my friends.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Ray was an excellent worker, well mannered and very nice to work with.

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Service Provided:
Install Garage Doors

Review:

I called Tuesday after 5 p.m. and Ron was at my house Wednesday at 9 a.m.- talk about prompt! Plus, Ron taught me about how the parts of the garage door work so I could understand his repairs. Lastly, he suggested a keypad - something I would not have thought of!

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Service Provided:
Garage Door Repair

Review:

Ray solved the problem from a prior service. Ray really knew what he was doing and explained what he was doing and why. Highly reccommend Ray and your company!

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Service Provided:
Garage Door Repair

Review:

Great experience and great service!

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Service Provided:
Garage Door Repair

Review:

Excellent work - would not hesitate to reccommend to others.

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Service Provided:
Install Garage Doors

Review:

Great job. Will refer to others.

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Service Provided:
Garage Door Repair

Review:

I am pleased to give Matt an excellent recommendation for the work he did on my garage door. Thank you.

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Service Provided:
Garage Door Repair

Review:

It is nice to do business with a company that is concerned about customer satisfaction. I thought that was a thing of the past. Thank you for your service. I will definitely recommend you.

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Service Provided:
Garage Door Repair

Review:

Your technician was not at all pleasant. He was late and did not apologize. He also looked like he'd just rolled out of bed (with his work clothes on). Please do not ever send him out to my house again.

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A Response from: Walt Arvin

I apologize that our technician treated you so poorly. We do not condone this type of behavoir. I have spoken to him and can assure you that he is aware that he needs to treat my customers like I want them treated -- which is clearly not we have done with you.

Service Provided:
Garage Door Repair

Review:

Technician explained in detail what repairs were needed. He answered all my questions. I liked the fact that I received a phone call to let me know there would be a 15 minute delay in his arrival.

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Service Provided:
Garage Door Repair

Review:

We could not be more satisfied with the service or the technician!

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Service Provided:
Garage Door Repair

Review:

Lenny was pleasant and knowledgable. He was able to explain everything to me so I could choose the right option for my needs. Your office called to tell me he was running a bit late. Everything together equals excellent service!

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Service Provided:
Garage Door Repair

Review:

Thank you for such great service!

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Service Provided:
Install Garage Doors

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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

(860) 316-4123
Glastonbury | Colchester | New London Area

(860) 910-4651

(860) 910-4651
Manchester | South Windsor Area

(860) 967-3192

(860) 967-3192
New Haven | Waterbury Area

(203) 901-1320

(203) 901-1320
Granby | Simsbury | Torrington Area

(860) 264-4150

(860) 264-4150
Springfield | Longmeadow MA Area

(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720