4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 54

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

Jaime Glanovsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul Haney came out to my house to address my (unexpectedly) snapped spring in my 1950's era house. He called ahead in a timely manner to warn me of his arrival, he was enthusiastic and courteous and he finished replacing the springs (as well as the cables, pulleys and rollers, which I decided to have him do as well) all within about 30 minutes! I was very happy with the prompt response I got from Precision Garage Door.

Service: Broken Garage Door Spring Repair

Product: Springs

Pat Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plainville, CT 09/23/2015

Ray and Juan were timely and efficient. Ray explained the function of the door and was very knowledgeable of the product. The Liftmaster door is quiet and safe. Brian, who came initially to plan the replacement was timely and knowledgeable as well. I chose Precision Doors because they were the first to send help for repair on our old door last winter. The price was competitive as well. I would definitely recommend this company and product.

Service: Install Garage Doors

Product: Garage Door Opener

Garrett Schutz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 09/22/2015

Installer was on time did a great job I'm extremely happy with the service

Service: Garage Door Repair

Marie Robert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very knowledgeable technician. The price quoted was a bit higher than I expected but this is the first time I get a quote regarding garage doors so this might be a reasonable price. I will obtain a few other quotes and compare. Overall, I was satisfied with the technician, his knowledge and explanation. Very professional. Thank you.

Response from Walt Arvin Business Owner

When shopping around make sure you completely understand what the company is pitching and understand their warranty. Like most things you can good cheap no frills doors (that will last a few years) or you can buy quality doors/parts which come with a lifetime product warranty and 5-years on labor. Companies that provide the later will be more expensive, but will also provide good customer service and will be around later to honor its warranty.

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Scott Syriac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bethlehem, CT 09/17/2015

I needed my garage door track lowered in order to put a drywall ceiling in. I also needed a spring replaced and weatherstripping along the bottom. Brien was the technician, very professional and extremely nice guy.

Service: Garage Door Repair

Product: Springs

Fran Gelzinis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 09/16/2015

Brian Fisher was our technician. He showed up before the scheduled time, which was great. He diagnosed the problem and fixed it quickly and efficiently.

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great professional service; Don Holden came out and took care of the problem with ease. I would recommend this company to all my friends and family. Thank You Tom

Service: Broken Garage Door Spring Repair

James Grosso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 09/11/2015

arrived on time. He "fixed" garage door remote. One hour after he left, $139. later, it does not work.

Response from Walt Arvin Business Owner

As the technician explained. Once you're looking at the electronics of an opener It's not exactly a science to troubleshooting. There simply are multiple potential causes for things like your remote not working. We typically try the least expensive route first -- while always recommending other avenue to pursue. We try very hard to solve customer issues the first time out, but sometimes it does take two trips. Like our voicemail said, we are more than willing to comeback out and continue troubleshooting your issue and would not charge another service call. We are sorry you feel you didn't have a good experience with us.

Service: Garage Door Opener Repair

Keith Timothy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 09/10/2015

Technician arrived on time Excellent service provided Would definitely recommend

Service: Broken Garage Door Spring Repair

Product: Cables

Maryanne Lauria

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 09/10/2015

Very pleased with your service. You installed two new garage doors with openers about 18 months ago. Yesterday the cable came out of the spool. Brian, your service tech, came over today and fixed the problem. He was very professional and did a great job on this warranty service. Thanks for the great and timely customer service! Its great to deal with a company that stands by its work.

Service: Garage Door Repair

Sheran Simo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Haven, CT 09/10/2015

Paul is a master at fixing what is broken. He not only fixed the problem we called about, but identified other issues with the garage door and corrected them. The door is fixed and runs perfectly and smoothly, something it hasn't done for a couple of years now, and that we thought was "normal". Thanks Paul!

Service: Garage Door Repair

Neil Jamieson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 09/09/2015

don was amazing. extremely hard working and determined to solve our series of complex problems. (we have 3 garage doors, with three different motors and one was completely inoperable due to faulty wiring, plus they groaned, one was really slow and they generally needed a service). No small task. Don took it all in stride and solved the problem, he just left and they work extremely well. Thanks Don! the work took about 2.5 hours which sadly pushed his next apt and in turn may have had a knock on effect with other clients. I would definitely recommend to Precision not double booking their technicians so as to avoid but thats not don's fault, he was awesome! 10 out of 10!

Service: Garage Door Opener Repair

Joe Ditunno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Not a good experience. The quote was extremely high. Called to cancel order twice but technician still came to the house. When told we reconsidered and that we called twice to cancel he was not surprised. Then asked for payment of a $99 service call charge which we did not know about- were told it was on the robo call before you set appointment - that is garbage as no dollar amount is said- needless to say we are using someone else

Response from Walt Arvin Business Owner

We are very sorry that you feel that we didn't communicate the service fee to you. We did go back and listen to the call and the customer service representative did mention the service fee twice and you gave the impression that you understood it. We did also check our phone log and could only find the one call to set up the appointment.

Service: Garage Door Opener Install

Amanda Nocera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 09/08/2015

Would highly recommend this company to others needing a garage door. A mistake occurred with my garage door (the wrong one came in). The company contacted me to inform me, resolved the situation and then had the correct door installed as soon as possible. I appreciated their honesty and communication around the issue. Don installed the door and did a great job. Friendly, knowledgeable and very hard working. I was originally told there would be 2 technicians sent to install this door, however he was the only one to install it. He worked extremely hard, took great care in getting the job done and done right. I appreciate the extra care and effort he took to get my door in correctly and to make sure I was comfortable with the way the hardware would look. Not all of the hardware was with the door when it was originally installed. Don came back another day to install the hardware and I was so comfortable with him and his quality of work, I had no issues having him do this work without me home. I think when things go a little wrong you can tell a lot about a company. I have only positive things to say about this company and the way their staff handled the minor hiccups during this order. This company stands behind their word, is polite, courteous, and I would not hesitate to use them again. Thank you for making this process an easy one.

Service: Install Garage Doors

Product: Garage Doors

Michael Jaques

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, CT 09/06/2015

Don Holden was outstanding in both demeanor and skill. I was really impressed with his knowledge and his timely work. I picked Precision because of the completeness of web page and ability to respond quickly with a repair technician. In my case the Saturday coverage was important because of the Monday holiday coupled with my inability to raise my double garage door.

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Roe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 09/06/2015

It was a great experience. The service tech, Paul, called earlier in the day to confirm the schedule. He arrived on time, explained what needed to be done and had the parts on hand to finish the repair. I would use Precision again.

Service: Garage Door Opener Repair

Patricia Bianconi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sunderland, MA 09/05/2015

Excellent service. Appointment was made quickly and efficiently, communication with the service technician was excellent, and the technician was on time. He diagnosed the problem (the garage door opener's transmission had broken) and made repairs and improvements (installed new garage door opener and keypad) quickly and the system works well. He was very helpful in showing how to operate it, giving me the manuals, and explaining how the warranty works. One of th best experiences I've ever had with service.

Service: Garage Door Opener Install

Product: Garage Door Opener

Rick Buggy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 09/04/2015

Don made our garage doors operate like they were brand new without replacing the motors and drive systems, saving us considerable money. Very well done.

Service: Garage Door Repair

Meredith Durham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 09/02/2015

I was very pleased with the service I received. It was very easy to book an appointment and the technician arrived right in the middle of the promised window. He was able to quickly determine what was wrong with my garage door opener and then went out of his way to provide me with the costs of repair versus replacement so I could make a decision. I chose to replace it and within 2 hours the new one was in and working great. I wouldn't hesitate to call Precision again or to refer a friend.

Service: Garage Door Opener Install

Product: Garage Door Opener

Jeff Hausthor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, MA 09/02/2015

Great job, on time and no issues.

Service: Broken Garage Door Spring Repair

Product: Springs

Joseph Dimartino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, courteous, and expert service. Job was accomplished quickly, and the technician arrived when he said he would.

Service: Garage Door Opener Install

Product: Garage Door Opener

Jeffery Garrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 08/22/2015

Great service . Great tech Brian Fisher. Knew his stuff & quickly repaired Our door on a Saturday morning in August. Will definitely recommend your company & ask for Brian if he is available.

Service: Broken Garage Door Spring Repair

Product: Springs

Angel Alicea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Well, I pushed the open button on my garage only to have one of my torsion springs crap out. I called Precision on Thursday, they scheduled an appointment for that Saturday with a time slot of 1pm-3pm. The techs, Paul and Vinny were at my door at 12:55pm. Paul looked at my garage, quickly diagnosed the issue and BOOM!!!! 20 minutes later my garage was good as new. These guys are very savvy when it comes to garage doors. They were very friendly and extremely professional. Vinny suggested I replace the pulleys as well and offered several options without any pressure. Now I have new springs and maintenance free pulleys. I will definitely go with Precision for my future garage door needs. Do not hesitate to call Precision for you garage door needs!!!!

Service: Broken Garage Door Spring Repair

Product: Springs

Mario Ciccarini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 08/20/2015

Highly recommended! Paul was very prompt and courteous. He explained everything up front and the quality of his work was outstanding. I would recommend asking for him if you call for a service. Thank you!!!

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Clere

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, CT 08/20/2015

Responded quickly and solved the problem

Service: Garage Door Repair

John Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding in every way. None better. Good value.

Service: Garage Door Repair

Walter Crosby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbia, CT 08/19/2015

Tech was extremely professional & fast - really knew his 'stuff'! 5 Star

Service: Garage Door Repair

Product: Rollers

Karen Metcalf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westfield, MA 08/18/2015

Technician Don Holden answered all my questions, great service . would definitely recommend your company,(better than 5 star)

Service: Broken Garage Door Spring Repair

Pete Suits

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Guilford, CT 08/17/2015

When I called to make the appointment, a woman told me the cost would be $99 for them to come out to our house, plus parts & labor. The technician Paul stopped by and did a really good job. He replaced both springs in approximately 30 minutes and the door is working great now. Paul told us before he started that our price would be $329. We thought it sounded high but went through with it anyway because he was already at our house and we needed the door fixed. We think the price was too high and that the woman on the phone is misleading with what she says it will cost. If it was $99 for them to come to our house and most of the door springs I see online cost between $20 - $60 for the set, that would mean the labor charge was $170 for a half hour. That will keep us from using them again.

Response from Walt Arvin Business Owner

We are sorry that you feel our prices are too high. We do know that Home Depot and Lowe's sell garage door spring for very low prices. The springs the big box stores are no better that contractor grade parts. They are designed to last 9,000 cycles and come with a 90-day warranty. Our springs are designed to last at least 30,000 cycles and are warrantied 1-year up to 5-years depending on the condition of the rest of the parts on your door. To compare the quality parts we use to those found at Home Depot or Lowe's just isn't fair -- apples vs. oranges. Also your price comparison doesn't include taxes, transportation and your time. Those all add up and when combined with the superior warranty, our knowledgeable staff and the customer support you get from Precision Door its a great value.

Service: Broken Garage Door Spring Repair

Product: Springs

Chris Langlois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westfield, MA 08/17/2015

Definitely 5 stars. Don was very personable and professional. Repaired my double garage door. Knew the problem right away and wasted no time fixing it. I'd have him back in a second. Really know his stuff. Great job, overall good experience.

Service: Garage Door Repair

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Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720