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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 2007 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

I just purchased an old home in West Hartford and have had no less than 8 different contractors doing work on the house. These technicians have been by far the best. They showed up on the correct date and at the time we agreed too. They were fast and efficient, cleaned up after themselves and made sure I was satisfied before they left. Ray and Randy did a GREAT quality job.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ron was very professional! He took the time out to explain what the problem was with the garage door opener. Which was great because I was going to replace the opener. It was nice to have someone come to your home who is honest and not trying to rip you off. When it is time for me to replace my opener I will call back precision garage and ask for Ron to install it!

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Service Provided:
Garage Door Opener Repair

Review:

I was given a time slot of 1-3 for my service request, was disappointed when after I called was told that the service technician would be running late. The service technician did come over sometime after 4 o'clock. Cream on top was that when I asked for some help with the service charge seeing as the experience was poor - I was still charged $50 for a technician essentially telling there was nothing they could do.

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A Response from: Walt Arvin

Thank you for your comment. I am sorry that we were unable to keep our promised service time frame. Our technicians try their best to keep to their schedule, but some jobs take longer than expected. I am sorry that the office or the technician did not call you to inform you of the delay. Our normal service charge is $79, so we did reduce the rate by $29 (or a 37% reduction).

Service Provided:
Garage Door Repair

Review:

Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.

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Service Provided:
Broken Garage Door Spring Repair

Review:

AMAZING!!! Ron was incredibly kind and extremely efficient. In the heart of this cold weather, he explained all that needed to be done to get my garage door opener up and running and programmed to my car...It was a pleasure doing business with him and Precision Door. Job well done!!!

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Service Provided:
Garage Door Opener Repair

Review:

Garage door is better than new. Thank you very much

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Ron was right on time inspite of the bad weather. He was very professional, gave me 3 options for my repair. No pressure at all. He was very quick with the repair. I would recommend the company to family and friends.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent customer service from setting up the appointment to the day of service. Would recommend to others for future service.

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Service Provided:
Garage Door Repair

Review:

Fast service, came out in less than a day, and they even came out during a snowstorm! The service technician was courteous, and completed the job quickly and efficiently. I would not hesitate to call this company again.

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Service Provided:
Garage Door Repair

Review:

Brian diagnosed the problem with the door in 10 seconds, and had it fixed in a half an hour. I couldn't be more pleased that I called.

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Service Provided:
Garage Door Repair

Review:

Brian was very professional and provided exceptional service. I was very impressed that he took the time to explain what he was doing as well as products available without being pushy. In the future I will be using your company because of how Brian F. was able to fix my current issue and provide what to expect in the future with my older garage door. He was very timely and efficient and your service was complete. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Review:

My garage door spring broke. I called around and precision garage was quick to provided same day service with a 2hr window. Technician assessed the situation and gave me my options. He was professional and courteous.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Timely, great service. Thanks!

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Service Provided:
Garage Door Repair

Review:

Ron called to let me know his expected time. He was right on! Very knowledgeable in his work as well as a gentleman. I asked Ron to explain questions I had, his explanations were perfectly understandable and he was happy to tell me as well as show me. I can't say enough about Ron. He may be a Service Technician, but he is more than that. I would not hesitate to call Precision. You need to know that Ron is quite an asset to your company.

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A Response from: Walt Arvin

We value Ron very much. We also know how lucky we are to have him (and our other techs) on our team! Thanks for your comments.

Service Provided:
Garage Door Repair

Review:

Ron did a great job, he is very professional and polite.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The technician was professional and knowledgable. He did not pressure me to buy something I did not need.

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Service Provided:
Garage Door Opener Repair

Review:

My son Marcos Carreras recommended your products. Your people were on time, knowledgeable,and very helpful. They seem happy to represent your company and that made me comfortable in selecting your company to replace my door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.

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Service Provided:
Garage Door Opener Repair

Review:

Snow storm or not.......even though my garage door wouldn't work.....Precision did!!!!!!! My garage door opener was 17 years old and decided to call it quits( of course it decided not to work during the snow storm when I needed it most). No other company braved the weather. We had technician Brian Fisher. Brian installed our new unit without a hitch, expeditiously and professionally. Brian explained the whole system and showed why Precision deserves 5 stars, which I should mention I dont give out lightly!!!! Thanks for the rapid response!!!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Your same day service was very helpful. The technician quickly accessed the situation and provided us three repair solutions. The door required new springs and balancing. Within 90 minutes it operating better than before. Your technician was very polite and courteous, we are very satisfied, thank you.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very prompt, responsive, reliable. The door was high quality and installation timely and well done!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The technician was very knowledgeable and gave us prices on repair or replacement. We chose replacement. It was done neatly and in a timely manner. I would not hesitate to recommend you to all. Brian explained the use and warranty to us. Best of all, we liked your e-mail showing us who would be coming to our home. Thank you

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The technicians came a few minutes before 11 a.m. and completed their work within the timeframe. They appeared to be very capable and fixed our problem without issue. I would highly recommend them to another person.

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Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

On time.Very efficient-Super polite and professional. Very satisfied.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Thank you for sending somebody out so quickly. Ron did a great job.

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Service Provided:
Garage Door Repair

Review:

Excellent service. Very professional technician. Ron is a credit to your organization and I will refer your company to others highly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This was our first experience with Precision. We were very pleased with your service. Every aspect of our experience was professional....from website, to office staff, to technician. Should we need service in the future we definitely will use your company again.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Brian was very good. He came out on time and did his job professionally. I would recommend him and Precision to any of my friends.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service --- very professional and done within two hours!!! James Harris is a well versed technician, professional!!!! He was very helpful, explained all aspects of the new openers, set everything up and even Have set up the car opening system too!!! No complaints at all.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

(860) 316-4123
Glastonbury | Colchester | New London Area

(860) 910-4651

(860) 910-4651
Manchester | South Windsor Area

(860) 967-3192

(860) 967-3192
New Haven | Waterbury Area

(203) 901-1320

(203) 901-1320
Granby | Simsbury | Torrington Area

(860) 264-4150

(860) 264-4150
Springfield | Longmeadow MA Area

(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720