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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2007 reviews, averaging 4.88 Stars:
West Hartford, CT
Product:
Manchester, CT
Ron was very professional! He took the time out to explain what the problem was with the garage door opener. Which was great because I was going to replace the opener. It was nice to have someone come to your home who is honest and not trying to rip you off. When it is time for me to replace my opener I will call back precision garage and ask for Ron to install it!
- georgia reid
East Hartford, CT
I was given a time slot of 1-3 for my service request, was disappointed when after I called was told that the service technician would be running late. The service technician did come over sometime after 4 o'clock. Cream on top was that when I asked for some help with the service charge seeing as the experience was poor - I was still charged $50 for a technician essentially telling there was nothing they could do.
- Tim Munsie
Thank you for your comment. I am sorry that we were unable to keep our promised service time frame. Our technicians try their best to keep to their schedule, but some jobs take longer than expected. I am sorry that the office or the technician did not call you to inform you of the delay. Our normal service charge is $79, so we did reduce the rate by $29 (or a 37% reduction).
Bolton, CT
Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.
- Margaret Foran
Bolton, CT
Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.
- Margaret Foran
Somers, CT
AMAZING!!! Ron was incredibly kind and extremely efficient. In the heart of this cold weather, he explained all that needed to be done to get my garage door opener up and running and programmed to my car...It was a pleasure doing business with him and Precision Door. Job well done!!!
- Sheryl Stanton
Bristol, CT
Garage door is better than new. Thank you very much
- John Cassidy
Product:
South Windsor, CT
Ron was right on time inspite of the bad weather. He was very professional, gave me 3 options for my repair. No pressure at all. He was very quick with the repair. I would recommend the company to family and friends.
- Ted Kucharski
Weatogue, CT
Excellent customer service from setting up the appointment to the day of service. Would recommend to others for future service.
- Joe Kelleher
Farmington, CT
Fast service, came out in less than a day, and they even came out during a snowstorm! The service technician was courteous, and completed the job quickly and efficiently. I would not hesitate to call this company again.
- Ina HARRIS
Somers, CT
Brian diagnosed the problem with the door in 10 seconds, and had it fixed in a half an hour. I couldn't be more pleased that I called.
- Matthew Hull
Branford, CT
Brian was very professional and provided exceptional service. I was very impressed that he took the time to explain what he was doing as well as products available without being pushy. In the future I will be using your company because of how Brian F. was able to fix my current issue and provide what to expect in the future with my older garage door. He was very timely and efficient and your service was complete. Thanks
- Joel Paul
Bristol, CT
My garage door spring broke. I called around and precision garage was quick to provided same day service with a 2hr window. Technician assessed the situation and gave me my options. He was professional and courteous.
- John Ryng
Product:
South Windsor, CT
Timely, great service. Thanks!
- Lavina Gagnon
East Haven, CT
Ron called to let me know his expected time. He was right on! Very knowledgeable in his work as well as a gentleman. I asked Ron to explain questions I had, his explanations were perfectly understandable and he was happy to tell me as well as show me. I can't say enough about Ron. He may be a Service Technician, but he is more than that. I would not hesitate to call Precision. You need to know that Ron is quite an asset to your company.
- Ann Tracanna
We value Ron very much. We also know how lucky we are to have him (and our other techs) on our team! Thanks for your comments.
Weatogue, CT
Ron did a great job, he is very professional and polite.
- Vanessa Tran
South Windsor, CT
The technician was professional and knowledgable. He did not pressure me to buy something I did not need.
- Dawn Van den eynde
West Hartford, CT
My son Marcos Carreras recommended your products. Your people were on time, knowledgeable,and very helpful. They seem happy to represent your company and that made me comfortable in selecting your company to replace my door.
- Ismael Carreras
Product:
Hartford, CT
James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.
- S Barry
West Simsbury, CT
Snow storm or not.......even though my garage door wouldn't work.....Precision did!!!!!!! My garage door opener was 17 years old and decided to call it quits( of course it decided not to work during the snow storm when I needed it most). No other company braved the weather. We had technician Brian Fisher. Brian installed our new unit without a hitch, expeditiously and professionally. Brian explained the whole system and showed why Precision deserves 5 stars, which I should mention I dont give out lightly!!!! Thanks for the rapid response!!!
- Larry Morris
Product:
South Glastonbury, CT
Your same day service was very helpful. The technician quickly accessed the situation and provided us three repair solutions. The door required new springs and balancing. Within 90 minutes it operating better than before. Your technician was very polite and courteous, we are very satisfied, thank you.
- Maureen Shiner
Avon, CT
Very prompt, responsive, reliable. The door was high quality and installation timely and well done!
- Shelley Green
Product:
Waterbury, CT
The technician was very knowledgeable and gave us prices on repair or replacement. We chose replacement. It was done neatly and in a timely manner. I would not hesitate to recommend you to all. Brian explained the use and warranty to us. Best of all, we liked your e-mail showing us who would be coming to our home. Thank you
- Tony Ciarlo
Product:
West Simsbury, CT
The technicians came a few minutes before 11 a.m. and completed their work within the timeframe. They appeared to be very capable and fixed our problem without issue. I would highly recommend them to another person.
- Laura Nimchek
Product:
Middletown, CT
On time.Very efficient-Super polite and professional. Very satisfied.
- Keith Dale
Middletown, CT
Thank you for sending somebody out so quickly. Ron did a great job.
- A Woodard
Middletown, CT
Excellent service. Very professional technician. Ron is a credit to your organization and I will refer your company to others highly.
- David Santacroce
Product:
Ansonia, CT
This was our first experience with Precision. We were very pleased with your service. Every aspect of our experience was professional....from website, to office staff, to technician. Should we need service in the future we definitely will use your company again.
- Laura Lane
Product:
Manchester, CT
Brian was very good. He came out on time and did his job professionally. I would recommend him and Precision to any of my friends.
- Thomas Battagler
Granby, CT
Excellent service --- very professional and done within two hours!!! James Harris is a well versed technician, professional!!!! He was very helpful, explained all aspects of the new openers, set everything up and even Have set up the car opening system too!!! No complaints at all.
- Michael Soderlund
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
I just purchased an old home in West Hartford and have had no less than 8 different contractors doing work on the house. These technicians have been by far the best. They showed up on the correct date and at the time we agreed too. They were fast and efficient, cleaned up after themselves and made sure I was satisfied before they left. Ray and Randy did a GREAT quality job.
- mark lewis