4.9 1 2 3 4 5 2,323 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 56

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is reviewed very positively across Connecticut and western Massachusetts for fast response, professional technicians, and clear communication. Customers frequently describe the team as knowledgeable, courteous, and efficient, with many noting same-day or next-day service, clear explanations of repair options, and clean, thorough workmanship. Repeat customers and first-time callers alike commonly say the company is easy to schedule with, reliable, and delivers strong results on repairs, opener installs, and full door replacements. A smaller number of reviews mention pricing as fair or reasonable, reinforcing value when service is viewed as complete and dependable.

What Customers in Your Area Mention Most

Professionalism (338) Reviewers repeatedly describe the team as professional, courteous, respectful, and easy to work with. Expertise (301) Customers frequently praise the technicians as knowledgeable, skilled, thorough, and able to diagnose problems quickly. Responsiveness (292) Many reviews highlight quick callbacks, prompt follow-up, and fast arrival after the initial request. Speed (282) Customers consistently note fast repairs, quick installations, and efficient completion of the work. Communication (257) Reviewers value the clear explanations, updates, ETA calls/texts, and upfront walkthroughs of options and costs. Friendliness (222) Technicians are often described as friendly, pleasant, kind, personable, and patient. Service (205) Customers praise the overall service experience, often saying the company is helpful, attentive, and great to work with. Workmanship (191) Reviews commonly mention quality repairs and installations, with doors and openers working smoothly, quietly, and correctly afterward. Booking Experience (153) Customers frequently say scheduling is easy and convenient, including online booking and fast appointment availability.

Recent Reviews from Connecticut

Lisa Arcari-cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Niantic, CT 07/21/2015

Paul was very punctual, and professional. He did a great job and would recommend your business.

Service: Garage Door Repair

Tom Paola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middlebury, CT 07/20/2015

Was on time and did a very good job replacing my cables and weather stripping.

Service: Garage Door Repair

Tango Dinh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good customer service. Garage Door Technician having a very knowledge about garage door and could give your advise about what you want to do with your garage door. Will recommend to friends. Good job and good customer service.

Service: Garage Door Opener Repair

M. Dutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 07/18/2015

The technician Paul Haney was on time, gotta love that!!!! He is professional and informative. He installed the broken springs and tightened some very loose bolts. It's obvious that Paul is a very competent technician and cares about his customers. I would not hesitate to recommend Precision to my friends.

Service: Broken Garage Door Spring Repair

Robert Flowers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, CT 07/16/2015

Paul did an absolutley fantastic job. After fearing the worst and an expensive fix, Paul literally fixed both doors in a matter of minutes. I actually felt like I should have paid him more. I would recommend Paul to anyone.

Service: Garage Door Repair

Tom Davan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tolland, CT 07/14/2015

5 star. I trusted AAA to make a good choice for your service. The service was excellent. I sent a separate email documenting my experience and praising your technician, Don Holden. Thank you and I will use your service in the future.

Service: Garage Door Opener Repair

Product: Rollers

Olivia Brown & Donna Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westfield, MA 07/14/2015

The spring on my garage door broke on the 4th of July trapping my car in the garage. I made an appointment with this company because they had a call center open taking appointments. The technician was here right on time Monday morning. He worked quickly and was very professional! We will only be using your services from now on!

Service: Broken Garage Door Spring Repair

Product: Springs

Rich Antonelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/13/2015

I purchased new garage doors last fall. The salesman and technician were great. Both had arrived on time and work performed was top notch. Last weekend I called to have a minor service issue taken care of. Paul, the technician, arrived promptly and made a quick adjustment. It amazed me that he was able to diagnose and fix the issue in less than 5 minutes! He didn't even charge me! I would highly recommend Precision to everyone!

Service: Garage Door Repair

Product: Garage Doors

Susan Hudobenko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/13/2015

Technician never showed up to give me an estimate to replace my garage doors. I will be contacting another company for an estimate.

Response from Walt Arvin Business Owner

We apologize for the confusion. As we stated in our voicemail to you the day of your appointment, your original technician called out sick and we had to rearrange the schedule. As a result we asked if you were available at a different time. Apparently you never received the message. We always ask for multiple means of getting ahold you customers just in case we need to change schedules. Again, we apologize.

Service: Install Garage Doors

Kathy Ferrari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garage door springs broke and could not be opened! Searched on line and saw existing reviews for Precision which were helpful in determining who to call! Came out the same day no extra charge! Our tech was Don Holden...experienced, efficient and a nice guy! Had the replacement spring that we needed and off he went! Would highly recommend this company! They don't have all those 5 star ratings for nothing...it's true!

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Leone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/10/2015

Great, on time friendly service by knowledgable technicians! The way every repair should go!!

Service: Garage Door Repair

Gregory & joanne Lagueux

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!

Service: Install Garage Doors

Product: Garage Doors

Frank Barre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/09/2015

I am not satisfied at all. The springs were replaced no problem. Part of the srevice was to adjust the two doors so they open and close smoothly. The tech has been here twice and they still don't close right. I have to call back again to have him come back and maybe they can finally be adjusted properly. The tech seems to be in big hurry when he comes. I hope maybe your input will help. At this point I would NOT recommend your company.

Response from Walt Arvin Business Owner

We are very sorry that you are not satisfied with the service we provided. Part of the original service included a safety review of your door. Aside from the springs we replaced, we recommended that we replace all three of your bearing and the shaft (the latter being bent). You decided to just replace the springs. Unfortunately, the other parts was causing problems that we didn't address as you do not want us to. Lastly, the last visit we had to adjust your opener's travel limits (we never did any work to your opener). The one thing that is missing from your review is that we didn't charge you for either of the follow up visits despite the issues not being related to the work we performed.

Service: Broken Garage Door Spring Repair

Linda Pharmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ashford, CT 07/07/2015

I researched online until I found what we were looking for in a company. Was disappointed when the original tech was a no show for whatever reasons but when Ron showed up 7 hrs later to do the job, he did a wonderful professional job. His time was on the money and we are very happy. Thank you. We will refer the company but not the tech that didn't show.

Response from Walt Arvin Business Owner

We are glad you had a good experience with Ron. Don, your original technician, had an issue with his van. We are glad we were able to get Ron out to you the same day! We appreciate your understanding.

Service: Broken Garage Door Spring Repair

Product: Springs

Anat Bergner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Don, the technician, was punctua, friendlyl and very knowledgeable. He explained everything that he did and gave me pointers on how to maintain my garage door in good health. If I ever need repair work done again I will want him to do it.

Service: Broken Garage Door Spring Repair

Nora Goeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 07/06/2015

Appt. was quickly scheduled for me when the garage door cable had snapped. Service person was scheduled for a 5-7pm time frame and arrived a few minutes before 5! Efficient service. Thanks so much!

Service: Broken Garage Door Spring Repair

Leslie Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 06/29/2015

5 stars! Everything went very smoothly. Technician was on time, knew exactly what to do to fix the problem, courteous and was on his way. Thank you!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Victor Paganucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterford, CT 06/28/2015

Your technicians were very professional. However, for a "Garage Door" company it took you 9 days to get a repair part from Lift Master, a firm that you do business with. That is too much time for such a repair. And your repair cost on a 6 year old opener seemed overly expensive. I am not sure if was worth repairing. Though in the end, the job seems to have been done right.

Response from Walt Arvin Business Owner

We are sorry you didn't have the experience we wanted you to! Our records show that within 5 days we came back to your home to replace a special order circuit board. Which you ordered on the initial visit. Two months later you called with a different issue... your opener was working but making a grinding noise. We came back out and discovered that the gears in the motor had stripped. We replaced them as you requested. Unfortunately, you refused to pay for both the part and our labor!

Service: Garage Door Opener Repair

Debbie Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Haven, CT 06/24/2015

5 stars. Ray arrived promptly at 9am and by 1:30pm he completed the job. I was very impressed and pleased with the finish product. He alone took down the old doors, reframed where necessary and installed the 2 new doors and cleaned up, all in 4 and a half hours. He did an excellent job considering the challenge this job entailed because my garage is slightly tilted. Thank you very much.

Service: Install Garage Doors

Product: Garage Doors

Charles Saccamango

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, CT 06/23/2015

Don was prompt, courteous, knowledgeable, & friendly. His attitude was "do the job right". We could not have made a better choice of companies to repair our door cables.

Service: Broken Garage Door Spring Repair

Charles Koelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clinton, CT 06/23/2015

The service was performed professionally.

Service: Garage Door Repair

Jim Juster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 06/22/2015

service was prompt, quick and effective - no problems

Service: Garage Door Repair

Cliff Faltus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windham, CT 06/20/2015

Brian came and made the adjustments requested. He also checked everything out and made other corrections. We were very pleased with his work, and his courtesy. He is a credit to your company.

Service: Garage Door Repair

John C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plainville, CT 06/19/2015

This was a pleasant experience from start to finish. I called on Wednesday and was given an appointment the very next day. The technician, Brian, arrived a few minutes before the scheduled appointment, inspected the door, explained what he would do, and completed the repair in less than half an hour. He was very pleasant to deal with and the door now works fine. I would recommend this company to anyone needing garage door work performed.

Service: Garage Door Repair

Product: Rollers

John Fitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had our doors tuned-up and replaced the 25 year old rollers replaced with their ultra-quiet, sealed rollers. What a difference. Smooth operation and it is actually ultra-quiet. Service tech was on time, courteous and worked quickly. Definitely recommend!

Service: Garage Door Repair

Product: Rollers

Michael Dechichio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willington, CT 06/15/2015

I was very pleased with the quick and courteous service I received on my garage door opener repair. Within minutes the problem was diagnosed. I know it is impossible to stock every part for every garage door opener, but the most unpleasant part of my experience was trying to order the new circuit board that was needed. If it is possible for you to actually order the part, my total experience would have been better. But the job the technician did of diagnosing the problem and installing the new board was excellent.

Service: Garage Door Opener Repair

Beverly Lonero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, CT 06/15/2015

Paul was excellent - he had a replacement part with him and was done in no time! He's a good employee and really takes pride in his work - a very pleasant and efficient overall experience. Thank you!

Service: Garage Door Opener Repair

RON PIZZANELLO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 06/15/2015

On time, quick, quality workmanship. ...what more could a happy customer ask for....thanks

Service: Garage Door Opener Repair

Elaine Goodfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/09/2015

Excellent work. Very fast and a pleasant experience.

Service: Garage Door Repair

Greg Pazdersky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I rate you 5 stars. The garage doors are beautiful and the technician (Ray) did a great job right down to the cleanup he did at the end of the job. He also gave a thorough explanation of how the doors work (quite different from the old ones) and explained the operation of the remotes and the external security key pad. I would certainly recommend Prcision Door.

Service: Install Garage Doors

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720