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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2260 reviews, averaging 4.89 Stars:
West Hartford, CT
Product:
Bloomfield, CT
Service was prompt and courteous. Unfortunately, for me, what I thought was a garage door opener issue was simply a bag blocking the security beam towards the bottom of the door which kept it from operating. Cost me 99 dollars, but I learned a valuable lesson-check the obvious before you call.
- Albert Smith
Hartford, CT
Don Holden did an excellent job inspecting and repairing my garage door. He introduced himself when he arrived, explained the inspection and the results, and the repairs required. The invoice was clear and comprehensive.
- Albert Alexander
We needed both, a new garage door and door opener. Both were old, and not working. We had heard good things about Precision, looked up your website, and decided that this looked like a good choice for us. We were not disappointed. Both Alex, who had given us the job-quote, and Don, who installed it, were very friendly, informative, and professional. I wouldn't hesitate to recommend Precision to any of our friends! We give you 5 Stars.
- Terry Sturgeon
Product:
Springfield, MA
Great service,your technician,Alex was very professional,and explained all of the needed repairs in great detail.
- Thomas Wood
Harwinton, CT
Replaced all four springs on two garage doors...Are now well balanced and easier to open either manually or using electric openers. Job well done.
- Raymond Labrecque
Wethersfield, CT
The technician, Brian was excellent. He explained the problem with all of the solutions and fixed the problem efficiently. He went above and beyond what I expected and will not hesitate to call Precision Door with any of my garage door issues. Thank You.
- Tim Linnartz
5 stars again we are very pleased with your technician work and their professionalism.
- Michael Statoulas
Product:
Simsbury, CT
The service was excellent. The technician was on time, very polite and did a great job. However, I was initially charged $479 to replace two torsion springs, and the job took at most one hour. The service call costs $99 and isn't waved if the work is done and labor is $80/hour. Based on google searches a typical charge for a job like this should have been about $300. When I called the manager was very nice and knocked off $30 plus she said the technician made a mistake and wrote that the warranty is one year when it should be five. My only disappointment was the cost. At $449 less one hour of labor I effectively paid $369 for two springs which go for about $42/each at home depot and come with a one year warranty. That's quite a mark up on parts.
- Robert Kubarych
Thank you for your business and thank you for this review. We do try to price competitively, however, we will never be as cheap as Home Depot. In fact my cost for the springs we use are more than what I could buy them at Home Depot. The reason is simple... Home Depot buys and sells the cheapest springs they can find. The fact that we can warranty our springs for 5 times as long as Home Depot should be a sign as to the quality of our parts. Something else you haven't factored into your equation is the cost of shipping and taxes (that you would have had to pay Home Depot)... remember we brought the parts to you!
Harwinton, CT
Technician need to return to finish...need different springs. Ray
- Raymond Labrecque
Canton, CT
The technician arrived on time and quickly replaced the spring. Very nice fellow and good work. Our home is for sale and the scheduler worked to get the work done in 24 hours vs. several days of waiting.
- mary
Product:
Hamden, CT
I am very satisfied with your services and would certainly recommend your company to others. Victor Rogers
- Victor Rogers
Colchester, CT
Customer called to tell us that Brian is an excellent technician that answered every question she had very respectfully and is an asset to the company.
- Dawn Nardone
Longmeadow, MA
Sorry i took so long. The tech was awesome.
- Carmela Bonavita
Thank you for the review. We value all reviews even when they are delayed! We appreciate your business as well!
Product:
Meriden, CT
"5 Star Service" Technician was knowledgeable, personable, and competent.
- Jack Malz
Product:
Cromwell, CT
5 stars
- Stanley Stier
Windsor, CT
I Googled for garage repair companies near or in Windsor. I checked comments and you had the best reviews. I had cables, rollers, springs replaced.
- Bill Kwolek
Product:
Springfield, MA
Install was perfect. Don did an awesome job. Thank you.
- David Bond
Product:
Glastonbury, CT
I give you four because five is for me! He,he, now seriously, Paul Haney was excellent and so easy to talk to! I say this because other service persons have an attitude that even if they are not disrespectful, they are not costumer friendly. The service was great and done very professional. The down side is that the opener needs a replacement part and have to wait for it . Will recommend to anyone!
- Francisco Gomez
Simsbury, CT
My garage door opener bit the dust on a Friday afternoon. By noon on Saturday, I had a new one. The service was absolutely fantastic and I highly recommend them for all of your garage door needs.
- Laura Haynes
Product:
New Haven, CT
Great job at a fair price. The turn around was quick which worked out well for this job. Nice work guys!
- Dave Mattei Project Manager AIR
Product:
Torrington, CT
5 Stars! Paul H. was on time, polite, thorough, professional. Thank you!!
- Annie Davis
Marlborough, CT
Brian was on-time and very professional. A quick and easy repair was done right and reasonably priced.
- Bryan
Berlin, CT
Mr. Haney arrived at the beginning of the 2 hour time window, quickly diagnosed the problem and fixed it. The door now runs smoothly and quietly. Plus he gave me a maintenance tip to keep it that way.
- David Hawkins
Longmeadow, MA
Great job
- John Carpnriele
Product:
Berlin, CT
Well first of all I would like to comment on the prompt arrival for our appointment. Don was very nice, polite and checked out the whole 3 doors and gave me the estimate right there on the spot. We discussed the order and placed it with a deposit. Thank you for such a professional salesmen.
- Kathy Nagel
Product:
Meriden, CT
I am extremely pleased at the work that was performed at my house. I called on Saturday and I got an for the next day but when I explained I needed my car they were to get me a time for late Saturday. There was a cancellation and I got pulled up to 1pm. Paul Haney came promptly and reviewed my situation. HE gave me a quote on the spot and when I approved he went right to work. Not only did he fix the torsion spring that broke but ensured my door and garage door open was in good working condition. He was quick and very professional. I highly recommend Precision Door Service for any issue you have.
- Frank Soltesz
Product:
Manchester, CT
On Time - ID'd the problem right a way - Rollers and fix installed in less than an hour. Techie was pleasant and easy to deal with. We were very happy with the results.
- Felici Vitale
Product:
West Hartford, CT
Precision representative Alex arrived at my home to determine if my garage door opener could be fixed. Not only could it not be fixed, because of the age of the opener, which I suspected, but I also needed a new garage door, which I also knew, but had been in total denial about it for quite some time. At any rate, Alex gave me an estimate, I wrote a check for the deposit and exactly a week later, Ray came to my house and installed my new garage door and opener. He arrived at my home at 9:05 and was gone by noon time. He clearly explained how to operate the door and opener with all the extra features. He hauled away everything that was dismantled and made sure I was satisfied with the completed work. I found both Alex and Ray to be very professional and knowledgeable with excellent interpersonal skills. All my questions were answered clearly and to my satisfaction. I purchased a garage door opener with two remotes and an outside key pad. My door is insulated (no more cold downstairs entrance way) and air tight. I can barely hear the door going up or down. I did not even think that was possible, since my old door sounded like a freight train. I would highly recommend Precision Door to anyone. I have always been taught, "you get what you pay for" and in this case, I did. It was worth every penny!
- Helga Gordon
Product:
Very professional service person.
- William Hammick
Product:
License
CT License# 0624720
Paul did outstanding work and demonstrated a real better for his work. Top notch.
- Bill Welch