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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 2004 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Great service

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

Technician was on time, polite and courteous. Povided excellent service, would definitely use again. ????

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

I used Precision at our other home several times...Chet was very professional, explained thoroughly everything he was going to do...great company

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

So impressed with the professionalism of Ed. He went over everything that need to be done to the doors and all of our different options for pricing. We are so happy with our door opener and the gears that were fixed on both of our doors. We couldn’t be happier with this company!

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
Review:

Great job. Super friendly, professional, on time, and fast. Price was reasonable. Thanks again!

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

your company is fantastic...the installer was polite and very professional he did a great job and because of him we plan to have your company service our garage door every year...

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

I have been a Precision Door customer for years. I needed a tune up on my opener and new springs and new rubber seal on the bottom of the door. Everyone makes it a great customer service experience, from the ease of scheduling an appointment to the quick response. The technicians explain everything they need to do, and they do a great job. I highly recommend Precision Door!

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Ed D Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Ed D
Review:

Chet was professional and knew his line of work. He mentioned to me all the things I already knew were issues with my garage door before installing the garage door opener. His installation was done professional. I am very pleased with his work and my new garage door opener.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

Very satisfied with the prompt, professional and courteous service. My garage door now operates smoothly and quietly.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

I chose Precision to install my new garage door because of their professionalism and great service. I had my garage door repaired about two years ago and the technician did a great job. Today, Jesse Fraser installed the new door and did an amazing job, as well. On both occasions, the technicians were very knowledgeable, courteous, and arrived on time. I would definitely recommend Precision.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision has been great to work with. The technician arrived ahead of schedule and repaired my door very quickly. He thoroughly went over my options and we decided to order a new door. He was very knowledgeable and able to answer all of my questions. I'm looking forward to getting my new door installed!

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Chet S Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Chet S
Review:

The tech inspected our current setup and explained what hardware is needed and provided various options available to us so that we make an informed decision about what to purchase. Thank you much -Marcus Evans

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Chet S Service Provided:
Garage Door Opener Install

Technicians: Chet S
Review:

Thanks for service excellent

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

Rich arrived as promised on time and efficiently scoped out the problem with our door. We agreed on what needed to be done and he completed the work within 2 hours. I appreciated the virus-conscious precautions and the heads-up text with his picture is a great idea. The local service I had been using for years seems to have disappeared and I found your site which had all the information I needed. Thanks for the great service!

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

Very pleasant service man replaced broken springs on our garage door. He also provided a second door remote. He called shortly before he arrived, explained what needed to be done and gave us a reasonable price. We would use your company again should the need arise. Thank you

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Chet S Service Provided:
Garage Door Opener Repair

Technicians: Chet S
Review:

Rich, did a great job. Found and found xed the problem in about 15 minutes!!

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

Chet was both pleasant and efficient.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

I was extremely pleased with the service I received from Precision. I don't have much need for garage door service and sort of chose you from the host of companies on the internet which service my area. Your technician Chet is extremely professional and has plenty of product knowledge so I would give him five stars as well. He explained my problem to me and I was so impressed with his professionalism that I had both of my garage doors upgraded which they both more than needed. I shall call you again as the need arises and would suggest that others use your services as well.

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chet S
Review:

I had a spring break last night on my garage door . So I found there name watched video looked at reviews . I called they were very efficient and knowledgeable. I ended up fixing both of my doors after talking with the tech. I am very happy with the job and service and would recommend them to anyone . I will also be doing my yearly door check ups . So both my doors have new hardware and work great Chet was great !!!

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chet S
Review:

I called for an estimate to replace 2 garage doors. The technician was very courteous and knowledgeable. He was prompt and kept the scheduled appointment.

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Chet S Service Provided:
Install Garage Doors

Technicians: Chet S
Review:

Very pleased. Technician very cordial and knowledgeable.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

I could not be happier with the service. When I called they were there the next day at the time promised. We went over the options and a new operator was installed in less than an hour. The tech went over the operation of the door and programmed the new closers. He also inspected the second door and advised about future maintenance.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

He was excellent. Very professional and kind

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Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technicians: Chet S
Review:

Very professional. Representative was quite knowledgeable and very helpful

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Ed D Service Provided:
Install Garage Doors

Technicians: Ed D
Review:

Ed Dombrowski came for cons. On our garage doors , the problems with them And the way they were wired. New house to us, we just bought. He spotted all problems immediately and helped us so much. Very kind, very professional .

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Ed D Service Provided:
Install Garage Doors

Technicians: Ed D
Review:

Chet was very helpful and did the work very quickly

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Chet S Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Chet S
Review:

Very professional and efficient work. Ed did a great job, explained exactly what he was going to do .. and did it! Completed the repair in 30 minutes.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Technicians: Ed D
Review:

Quality professional who is down to earth & easy to deal with. Also had good things to say about his employer.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet

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A Response from: Walt Arvin

Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?

Chet S Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technicians: Chet S
Review:

Chet was very professional and did a great job.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

(860) 316-4123
Glastonbury | Colchester | New London Area

(860) 910-4651

(860) 910-4651
Manchester | South Windsor Area

(860) 967-3192

(860) 967-3192
New Haven | Waterbury Area

(203) 901-1320

(203) 901-1320
Granby | Simsbury | Torrington Area

(860) 264-4150

(860) 264-4150
Springfield | Longmeadow MA Area

(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720