4.9 1 2 3 4 5 2,323 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 5

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is reviewed very positively across Connecticut and western Massachusetts for fast response, professional technicians, and clear communication. Customers frequently describe the team as knowledgeable, courteous, and efficient, with many noting same-day or next-day service, clear explanations of repair options, and clean, thorough workmanship. Repeat customers and first-time callers alike commonly say the company is easy to schedule with, reliable, and delivers strong results on repairs, opener installs, and full door replacements. A smaller number of reviews mention pricing as fair or reasonable, reinforcing value when service is viewed as complete and dependable.

What Customers in Your Area Mention Most

Professionalism (338) Reviewers repeatedly describe the team as professional, courteous, respectful, and easy to work with. Expertise (301) Customers frequently praise the technicians as knowledgeable, skilled, thorough, and able to diagnose problems quickly. Responsiveness (292) Many reviews highlight quick callbacks, prompt follow-up, and fast arrival after the initial request. Speed (282) Customers consistently note fast repairs, quick installations, and efficient completion of the work. Communication (257) Reviewers value the clear explanations, updates, ETA calls/texts, and upfront walkthroughs of options and costs. Friendliness (222) Technicians are often described as friendly, pleasant, kind, personable, and patient. Service (205) Customers praise the overall service experience, often saying the company is helpful, attentive, and great to work with. Workmanship (191) Reviews commonly mention quality repairs and installations, with doors and openers working smoothly, quietly, and correctly afterward. Booking Experience (153) Customers frequently say scheduling is easy and convenient, including online booking and fast appointment availability.

Recent Reviews from Connecticut

Susan Nolet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very happy with the 2 different door guys came out several times.

Service: Garage Door Opener Repair

Bill Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 12/19/2025

The technician who installed the garage door system was giving the wrong parts and did not seem to know how to program the system. He also had the wrong window trim so he said he would bring the right trim and install it the next day. Never showed up. I had to call service to have another technician to properly program the opener. He was also supposed to bring and install the window trim. He was never informed about it. As of today I still don't have the right window trim installed to comply with or HMO restriction. Will have to call again.

Response from Drew Arvin Business Owner

We are very sorry for the confusion here. Our vendor did not send the window inserts with your order when it was originally delivered. I know you've worked with our president to get this matter resolved quickly and we have since installed those missing inserts. We apologize for the inconvenience, but we do strive to resolve issues like this in a timely fashion.

Service: Install Garage Doors

Product: Garage Doors

Eric Boroush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 12/18/2025

Service tech Josh was very professional and knowledgeable. My current problem was a broken extension spring on one garage door. He performed a complete inspection of both garage doors and noticed a potential issue with a spring on the second garage door. Since all hardware was now 16 years old, we decided it was an appropriate time to replace all extension springs and pulleys on both doors. Josh efficiently handled this and both garage doors again work great. This was my second, excellent experience working with the people from Precision. Quick turnaround and a great result.

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Product: Springs

Alan ONeill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just wanted to say how happy I am with my recent garage door repair! Josh Vogel was the representative from your company and he couldn’t have been more professional. He contacted me prior to his arrival, listened to my concerns and was “very informative” with the repair process. The results were night and day….fantastic!! In the event I am ever in need of repair/install in the future….Josh will be requested! Thank you again and Happy Holidays! Sincerely, Alan & Patty O’Neill

Josh V

Technicians: Josh V

Service: Garage Door Repair

Product: Springs

Lisa Kunkel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray was professional and installed my garage doors in a timely manner. The doors and new tracks look great! He spent the time to explain the garage door and garage opener functions. Outstanding job! Would definitely recommend your company to friends and family.

Service: Install Garage Doors

Product: Garage Doors

Sridhar Srinivasan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, CT 12/16/2025

Gerry was awesome. He was very patient in explaining everything . I really appreciate it

Service: Garage Door Repair

Clifford Radcliffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Woodbury, CT 12/12/2025

Your Tech Chet Shrader arrived as expected, represented Precision very professionally. He corrected our door remote issues and while he was here, did a door system service on our two garage doors. We are very pleased with the work, your scheduling process and follow-up. Thank you, Clifford & Lauren Radcliffe

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Frank Krasnoger / Trudie Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After new roof install around Thanksgiving 2024, discovered broken garage door spring cause of issues that began months earlier. Unable to use garage for over a year. Precision first entry of Google search to finally address. Received call back after filling out online form and appointment set for next day. Gerry Ouellette arrived early and quickly assessed. He returned following day to repair. With 2 cars and miscellaneous "stuff" throughout, Gerry somehow managed to maneuver around and fix frozen door in less than an hour. All done on the coldest day of the season (12-08-2025). Single digit temperature and colder wind chills. He was informative, engaging and an absolute pleasure! With a 7 year warranty hopefully this will never again be a concern. I highly doubt it. If so, however, I will call Gerry during Spring, Summer or Fall months!

Service: Garage Door Repair

Product: Springs

John Aleskwiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joshua Did A Great Job Installing The garage Door Springs ! He Was very Friendly And Knew Exactly What He Was Doing. Would Recommend Him To Anyone.

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Michael Atwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 12/08/2025

I found them online a few yrs back. The service was fast and convenient. I had a other issue with a different door and they were here within 6 hrs if me calling. Prompt service.

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Springs

John Redente

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ansonia, CT 12/05/2025

Our installer name is Joshua Vogel. This gentleman and I do say gentleman. He was very polite and courteous. I couldn’t believe he did this whole job by himself. What a guy. If I had to rate him from 0 to 100, I would give him 1,000. When he finished he cleaned up everything. I told him I would do it. He said no that he would do it.Because of the work he did, and everything was neat, I will use your company in the future and spread the name of your company around. I’m telling you he is good, an asset to your company. Precision garage door. Thank you, John Redente

Josh V

Technicians: Josh V

Service: Garage Door Repair

Product: Cables

Hugo Valentin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 12/04/2025

This garage door company is the best in CT. I fully endorse and stand behind Precision Door. Thank you for being professional.

Service: Garage Door Opener Repair

Dennis Rusconi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We found the name on the web. The service person arrived timely. He fixed the problem in a little over an hour. The garage door is working again.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Nandi Colon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 12/03/2025

My husband and I are very happy with the work done by Josh Vogel on our garage doors. One of them was constantly getting stuck and I was afraid that in the event of an emergency, we would be in trouble. He came out within 2 hours of me placing the service request and handled both issues quickly. He was very courteous. Pleasant and thorough. Thank you Josh and Happy Holidays. One less thing to worry about...

Josh V

Technicians: Josh V

Service: Garage Door Repair

robert geoffrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have used your company in the past. Your service is excellent.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Jude McNiel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

JERRY was ON TIME , and such a professional! Knew exactly what he was doing and how to fix my problem. He is better than the best. Very, very courteous and friendly. I hope that you appreciate him as much as I do! I will keep your phone number for future problems! Thank you so much.

Service: Garage Door Repair

Dana Domenick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
11/26/2025

Very responsive and thorough.

Rich N

Technicians: Rich N

Service: Install Garage Doors

Annie Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 11/25/2025

On time!! Friendly, polite, professional! Thank you Gerry!!

Service: Garage Door Opener Repair

Tushar Shah

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician was very informative and thorough

Rich N

Technicians: Rich N

Service: Garage Door Repair

Product: Springs

Linda & Joseph Fallon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Enfield, CT 11/24/2025

Excellent service! This is our third time using Precision Garage Door and we have always been very satisfied with their prompt service and professional technicians.

Service: Garage Door Repair

Product: Cables

Frank Savo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 11/19/2025

Installer, Chet S., was on time, professional, and personable. Did a great job explaining all the options and installing new openers. Highly recommend Precision and especially Chet.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Jerry Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision is a great company with easy scheduling and reliable service. Chet installed openers our two door openers several years ago and has done a fantastic job in maintenance and handling any small problems that arose. He’s very knowledgeable and I don’t think we would trust our two huge, heavy old, vertical opening barn doors to anyone else.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Vincent Navin II

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Somers, CT 11/12/2025

Numerous electrical appliances including one garage door opener sustained electrical damage due to a tree on the service wire to thee home. I called the door company that did the replacement doors no return call. I called the door company the replaced rollers, etc. no return call. Found Precision on a google search yesterday. Booked an appointment on-line for today 10:00am to 2:00pm. The tech Rich called at 9:30 am said he would be here for 10:00 am. Arrived promptly at 10:00 am. Trouble shooted and provided estimate for opener replacement. Had the unit on the truck, we were up and running again at 11:30 am. In the future it will be Precision.

Rich N

Technicians: Rich N

Service: Garage Door Opener Repair

Product: Garage Door Opener

Robert Boissonneault

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 11/07/2025

When your garage door system breaks and leaves your car trapped inside the garage, you need a VERY RESPONSIVE contractor to come bail you out. Precision Garage Door of CT was just that. The on-line appointment booking gave me peace of mind that someone would be available the same day. When Ed called and spoke - it reduced my anxiety that someone is responding quickly and also cares about my situation. Ed's experience and customer service was just AWESOME. He knew what to do, what spring/bearing parts to source and he got right after it. He even drove over an hour each way to find the special parts that I needed. From start to finish, working with Ed was reassuring.

Service: Broken Garage Door Spring Repair

Product: Springs

Anjuman Ara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middlebury, CT 11/06/2025

They are the best. I have been using their service for years.

Service: Garage Door Opener Repair

Mike Sumecki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank You Chet Shrader for a very concise yet informative visit to provide a quote for my garage door.

Chet S

Technicians: Chet S

Service: Install Garage Doors

Gary Cotnoir

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Enfield, CT 11/05/2025

Your technician Rich Netto was very good. He listened to and answered all my questions. He did a great job.

Rich N

Technicians: Rich N

Service: Garage Door Opener Install

Product: Garage Door Opener

LH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chet Shrader repaired my garage door earlier this spring and just installed a new opener. He's very friendly, professional, and provided very thorough explanations and instructions. Thank you!

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Daby Kio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Gerry was amazing!! Quick, efficient and amazing work !

Service: Garage Door Repair

Product: Springs

Jim Nilsson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called for a repair and it was handled the same day. The technician Ed, did a good job of explaining what was needed and how long it would take. Great service.

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720