4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 4

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

Dave Azevedo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 01/24/2026

Chet did fantastic job of diagnosing and correcting problems. Work was completed in less than hour, in frigid cold and poor lighting, and he reviewed all the work with me. All questions were answered clearly.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Larry Ouellette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, CT 01/23/2026

Chet shrader was a awesome technician and I definitely want him for any other things that I need. And he did a awesome job fixing everything. He is a great technician.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Shane Desrochers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 01/21/2026

The technician Gerry arrive very quickly after the phone call. Gerry was very knowledgeable about garage doors and knew exactly what the problem was and how it could be fixed. Thank you Gerry and Precision Garage Door Service.

Service: Install Garage Doors

Jon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, CT 01/20/2026

Rich provided great service. Very professional and thorough. I highly recommend Precision for all garage door needs.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Drew Paris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The gentleman that came out was great. I thought the pricing was a little over the top. 149 service charge 150 for labor charge and 250 for parts. When he was here for 45 minutes and I can order the parts full retail from the manufacturer for 102.95. I understand people need to make a living but the markup is insane. I run a service department and if I did this I would have people screaming and yelling and not returning.

Response from Drew Arvin Business Owner

Thank you for taking the time to post a review. We're sorry that you feel that way about our pricing. While we may appear higher than average, we are considered very competitive when stacked next to our competitors. You will also tend to find parts cost less when purchased at retail versus when going through a full service company such as ours. It's important to recognize that when you hire a company to repair your garage, we are sending a highly skilled technician with years of experience (some with decades) to make sure that your door is repaired correctly on our first visit. If you look through the thousands of reviews we've received, you'll notice that we do have many customers calling us back because of our great team of technicians and the quality of our work. We truly appreciate your business and if you'd like to talk to us more about your experience, please call our office at 978-212-3332.

Josh V

Technicians: Josh V

Service: Garage Door Repair

Rachel Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, CT 01/18/2026

Gerry was very professional and exercised great integrity. Very happy with the service provided.

Service: Garage Door Repair

B.M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 01/16/2026

Chet was excellent. He explained everything in detail, was very personable and professional. The work was done in good time and finally fixed the problem we had been having. I would recommend Chet to anyone needing service on their garage doors.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Cheryl Stefanowicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 01/15/2026

Gerry worked on my door this morning & he’s extremely knowledgeable, efficient & very personable. I’m very pleased with Precision as they are easy to work with either by phone or online & was able to get service the next day.

Service: Garage Door Repair

Product: Rollers

steven calande

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbia, CT 01/13/2026

Fast appointment set online, working professionally maintained website, great communication, job appears well done and the issue with the garage door spring and hardware was seemingly resolved. I don’t really give 5/5 until I see if the job remains fixed without new issues. I’d say it was pricey but the service was fast (day after my call.) I’m obviously glad I didn’t have to do it myself. Josh was pleasant and professional and clearly takes pride in his work.

Response from Walt Arvin Business Owner

Thanks for the review, Steven. I'm glad we were able to fix your issue quickly and to your liking. We'd love to hear back from you with an updated review in a year, when you realize how well we fixed the issues! Thanks for your business and have a great day!

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Eric & Dee Hansen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 01/12/2026

Technician Rich was punctual, professional and highly skilled. The repair and installation was expertly performed.

Rich N

Technicians: Rich N

Service: Garage Door Repair

Product: Springs

James Colangelo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision did work for me once before and I was very pleased with the service and the pleasant professional service rep. So this time when I had a problem with my other garage door, who was I going to call. And again I was extremely pleased. Thank you Chet for taking care of my door and explaining everything so it was clearerly understand.

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Roger Runkis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, CT 01/07/2026

The technician was beyond good. Friendly, hard working, informative and very attentive to detail. He took care of small details that I would have never noticed. The doors look good too A better than 5 star experience.

Service: Install Garage Doors

Product: Garage Doors

Karen Ciriack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, CT 01/06/2026

They were quick to respond and schedule an appointment-the technician Josh was very nice and professional Highly recommend

Josh V

Technicians: Josh V

Service: Garage Door Repair

Kyle Lukas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Rich was great!

Rich N

Technicians: Rich N

Service: Garage Door Repair

John Finelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick and efficient

Josh V

Technicians: Josh V

Service: Garage Door Repair

Bernard Ebrahimi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 12/30/2025

On time, fast, and easy - at a reasonable price. Replaced 4 springs, cables, etc., on exiting doors. Thank you.

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Product: Springs

Deborah Rioux

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tolland, CT 12/30/2025

My experience with Precision Garage Door Service was excellent. All of my expectations were met. The employee, Rich Netto, explained all of my options and answered all my questions professionally. He was prompt and courteous. I called for service on a Friday, and an appointment was scheduled within 3 days, on a Monday. My problem was solved in a timely fashion, with an experienced technician. I plan to use this company in the future for further services. I would highly recommend Precision Door Service.

Rich N

Technicians: Rich N

Service: Broken Garage Door Spring Repair

Product: Cables

Ana Homick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 12/29/2025

Excellent service!!

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Nicolette Banbury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Repair man was terrific, explained options and costs clearly, worked efficiently! All is well.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Jason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, CT 12/22/2025

Gerry was prompt, extremely polite and professional, and was done quickly. Would highly recommend

Service: Broken Garage Door Spring Repair

Welles Hale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Contacted Precision Door to replace damaged garage door with new door and opener. The new door and opener were installed as soon as door was in stock. Great initial contact with Chet and excellent installation by Ray.

Service: Install Garage Doors

Product: Garage Doors

Susan Nolet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very happy with the 2 different door guys came out several times.

Service: Garage Door Opener Repair

Bill Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 12/19/2025

The technician who installed the garage door system was giving the wrong parts and did not seem to know how to program the system. He also had the wrong window trim so he said he would bring the right trim and install it the next day. Never showed up. I had to call service to have another technician to properly program the opener. He was also supposed to bring and install the window trim. He was never informed about it. As of today I still don't have the right window trim installed to comply with or HMO restriction. Will have to call again.

Response from Drew Arvin Business Owner

We are very sorry for the confusion here. Our vendor did not send the window inserts with your order when it was originally delivered. I know you've worked with our president to get this matter resolved quickly and we have since installed those missing inserts. We apologize for the inconvenience, but we do strive to resolve issues like this in a timely fashion.

Service: Install Garage Doors

Product: Garage Doors

Eric Boroush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 12/18/2025

Service tech Josh was very professional and knowledgeable. My current problem was a broken extension spring on one garage door. He performed a complete inspection of both garage doors and noticed a potential issue with a spring on the second garage door. Since all hardware was now 16 years old, we decided it was an appropriate time to replace all extension springs and pulleys on both doors. Josh efficiently handled this and both garage doors again work great. This was my second, excellent experience working with the people from Precision. Quick turnaround and a great result.

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Product: Springs

Alan ONeill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just wanted to say how happy I am with my recent garage door repair! Josh Vogel was the representative from your company and he couldn’t have been more professional. He contacted me prior to his arrival, listened to my concerns and was “very informative” with the repair process. The results were night and day….fantastic!! In the event I am ever in need of repair/install in the future….Josh will be requested! Thank you again and Happy Holidays! Sincerely, Alan & Patty O’Neill

Josh V

Technicians: Josh V

Service: Garage Door Repair

Product: Springs

Lisa Kunkel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray was professional and installed my garage doors in a timely manner. The doors and new tracks look great! He spent the time to explain the garage door and garage opener functions. Outstanding job! Would definitely recommend your company to friends and family.

Service: Install Garage Doors

Product: Garage Doors

Sridhar Srinivasan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burlington, CT 12/16/2025

Gerry was awesome. He was very patient in explaining everything . I really appreciate it

Service: Garage Door Repair

Clifford Radcliffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Woodbury, CT 12/12/2025

Your Tech Chet Shrader arrived as expected, represented Precision very professionally. He corrected our door remote issues and while he was here, did a door system service on our two garage doors. We are very pleased with the work, your scheduling process and follow-up. Thank you, Clifford & Lauren Radcliffe

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Frank Krasnoger / Trudie Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After new roof install around Thanksgiving 2024, discovered broken garage door spring cause of issues that began months earlier. Unable to use garage for over a year. Precision first entry of Google search to finally address. Received call back after filling out online form and appointment set for next day. Gerry Ouellette arrived early and quickly assessed. He returned following day to repair. With 2 cars and miscellaneous "stuff" throughout, Gerry somehow managed to maneuver around and fix frozen door in less than an hour. All done on the coldest day of the season (12-08-2025). Single digit temperature and colder wind chills. He was informative, engaging and an absolute pleasure! With a 7 year warranty hopefully this will never again be a concern. I highly doubt it. If so, however, I will call Gerry during Spring, Summer or Fall months!

Service: Garage Door Repair

Product: Springs

John Aleskwiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joshua Did A Great Job Installing The garage Door Springs ! He Was very Friendly And Knew Exactly What He Was Doing. Would Recommend Him To Anyone.

Josh V

Technicians: Josh V

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720