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Garage Door Repair Reviews in Connecticut (Page 68)
Precision Garage Door of Connecticuthas received 2305 reviews, averaging 4.88 Stars:
Manchester, CT
Hebron, CT
I cannot say enough about the service I received for the consultation to repair our garage door cables. James is very knowledgable about the system and all the workings involved to estimate a repair cost for cables and springs. After 1/2 hour it became evident it was time to upgrade so we ordered a new garage system....I'm looking forward to the installation!
- Patricia Dorval
Product:
East Haddam, CT
Firstly let me start out by saying Ron is a great asset to your company, he is professional, knowledgeable and very fast. It was obvious from the get go he is all about doing the best job he can. He took the time to carefully explain your service options, so I could make the correct decision. I will not hesitate to recommend your company to friends and family, and should I need work done on my garage door in the future, I will be calling your company.
- Gary Izzo
Newington, CT
I just wanted to call to tell you I had a great experience with your company. Your customer service person was very understanding of my issue and worked the schedule to make sure somebody could come out as quickly as possible. Your technician was on time, had all the required parts and fixed the opener in 20 minutes. Thank you very much!
- Jenn F
Collinsville, CT
James called to let me know he was running about 30 minutes late. When he arrived he quickly diagnosed the problem and had it fixed in 20 minutes. The Price was reasonable as well.
- Henry
Avon, CT
Our service technician, Jim, was very polite and professional. He called ahead to let us know that he would be late and gave us an accurate ETA. He performed an inspection of the garage doors, replaced the rollers, and adjusted them. We are very pleased with the work he performed.
- Dennis Mayer
Wethersfield, CT
Great company, great service and a great technician.
- D Land
Avon, CT
So happy we chose Precision Garage Doors! When the spring broke on our two-year old door, both our cars were trapped in the garage. Precision had a technician on site in less than an hour to replace the spring and lube the door. He finished the job in 30 minutes and had a great, friendly attitude. Great products, great service, great business!
- Hannah P
South Glastonbury, CT
Very professional call center coordination with field techs. I knew whom was arriving and when. Lift springs were replaced along with new rollers. It's like a totally different door and I can't believe how quiet it is now. The techs arrive in vans that are fully equipped to do the work. There was no attempt at the need to bill me for "extra" travel to get parts that they didn't bring. I knew the cost up front before the work started. You may be able to find a cheaper service company, but this was a one call, one visit, no surprises event. I appreciate that--a lot.
- Aaron Neese
Product:
Newington, CT
I just wanted to tell you how happy I am with your service and the work performed by your service man.
- Josh L
Avon, CT
You guys called to ask if I wanted an earlier appointment (as somebody else had cancelled). Ron figured out what was wrong and quickly fixed it. I want to thank Ron and the company for how hard you you worked!
- Sara Jones
East Hartford, CT
Gary's workmanship was great; he explained what was needed and fixed my problem quickly.
- H Jones
Hamden, CT
He replaced the springs, hardware, rollers and probably anything else that needed replacement. I was very impressed even before he got here to have such quick service. It is a relief to have it taken care of and I have a guarantee so not to worry for years to come. My impression of Ron was that he "knows his business", is polite, respectful, quick, accurate and detail oriented.
- Anna Suraci
Enfield, CT
I was very satisfied with the technician who came to my home. He was efficient and punctual. I will definitely recommend your services to family and friends.
- Garrett H
Collinsville, CT
Great job. Will use you again when I need to.
- Henry
East Glastonbury, CT
I was so impressed with Ron that I wanted to call you to tell you what a wonderful representative he is of your company. Whatever you pay him it's too little. He is friendly, knowledgeable, informative, efficient and did a wonderful jog fixing my door.
- Rene
Andover, CT
I would highly recommend Precision Door. The springs broke on my garage door causing complete disablement. I called based on a recommendation from a friend and Precision had their technician, Brian, out to repair that same evening. He was extremely professional and I felt the cost was reasonable. I actually called back to have them come and take another look at an issue I was having with my garage door two evenings later....again Brian arrived that same evening and was extremely professional and corrected the issue. I am extremely pleased with this company, their professionalism and service.
- Louis
Waterbury, CT
Gary was on-time, polite and very professional. He quickly determined what repairs I would need, gave me several options, and in the end I chose his expert opinion on what to do. He is very knowledgeable about his line of work and his expertise was appreciated.
- Tabitha E
Westbrook, CT
Ron figured out the problem in less than 3 minutes and proceeded to replace rollers and pulleys as needed and generally tune up the door operation. All done in 25 minutes or so. Ron was a gentleman and was totally professional.
- Neil Mitchill
Product:
Old Saybrook, CT
Excellent service. Had 3 garage door openers installed. I am very pleased with the services provided by your company.
- Larry Tucker
Product:
Burlington, CT
I called and within an hour a repairman showed up and in another hour the door was working. He was polite did the work at the agreed upon price.
- Bill
Old Saybrook, CT
Arrived on time. Excellent service, Would highly recommend
- Larry Tucker
Product:
Farmington, CT
Technician was very nice and seemed very knowledgeable. He explained things thoroughly but very quickly--I had to ask him to repeat things and slow down. I ended up spending more than I'd anticipated, leaving me hoping I did the right thing.
- Robert Stone
Product:
West Avon, CT
I'm a repeat customer. Each experience has shown just how professional this company is. Keep up the good work.
- Ron M
Suffield, CT
I appreciate your prompt service. I called on Tueaday night and had someone out on Thursday. James was very professional, and quickly diagnosed and repaired the problem. I thought the prices for the parts I needed for the repairs were a little high. Overall, I am very satisfied.
- Kevin Banak
I realize that most people have no idea that garage door parts come in good and premium quality. We use premium quality parts -- that's why they are a bit more expensive. The quality of the parts we use, however, allow us to provide a great warranty. We warrantied the work we did for you for 2 years. Our competitors only guarantee parts for 90 days to 1 year. The idea that you can spend money on a new door and only get 1 year warranty on the parts is shameful. I am proud that we gave you great service, great quality parts and then warrantied everything for two years. Sounds like a deal to me!
Burlington, CT
Service was as described and completed in a timely fashion. Thank you.
- Mike H
Simsbury, CT
Your service man was polite and very efficient.The cost was a little high,but the service was very satisfactory.
- Dennis Marinelli
Waterbury, CT
Mike was very helpful explaining what was needed and why.
- Tabitha E
Chaplin, CT
I thought the service rep was great. He explained all everything. He was also willing to problem solve. The only negative was the price. The labor costs were in line but I feel the replacement part costs were on the high side -- they do come with a good warranty.
- Brian J
Windsor, CT
I called late morning and was given two time windows to choose from for today. Josh (?) scheduled the appointment professionally. Service Tech Ron arrived quickly. He went straight to work and completed a neat and clean installation quickly. He demonstrated the new opener and remote. The process could not have gone smoother!
- Paul Taft
Product:
License
CT License# 0624720
I don't know what I was expecting apart from someone to give me a quote for options that included what I wanted but offered higher priced solutions. I was anticipating an argument that would end in my getting what I wanted, but at a price that was a little high. That IS NOT what happened. This company gave me a fast quote with three options that were all priced fairly. I chose the middle option, which just included the 5 yr guarantee instead of 7; that was the only difference between replacing cables and going with a full-on replacement of everything that was worn out and squeaking. AND, he was done in less than one hour. I was shocked. Add to that he was friendly and helpful with explanations. I recommend Precision HIGHLY!
- John Ellison