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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2008 reviews, averaging 4.88 Stars:
Essex, CT
Vernon Rockville, CT
5, great friendly repair tech. Prompt service . No complaints at all ! :)
- Lisa Cioto
Product:
Palmer, MA
The technician Tom was very prompt very friendly answered all my questions I will use the service again if needed and I will recommend it to all my friends in Western mass thank you guys????????????
- Lou Beaudoin
Niantic, CT
My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.
- John Carew
Farmington, CT
Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!
- Katheleen Brutt
Product:
Avon, CT
Excellent work done by Jay. He was early and satisfied all my requirements.
- Sal Lopisi
Product:
Springfield, MA
Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!
- Lon Chubb
Madison, CT
This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.
- Gary
Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.
Bristol, CT
I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!
- Joseph Malena
Avon, CT
Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.
- Hal Pedersen
West Springfield, MA
Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!
- Mark Kenney
Waterbury, CT
Jay was great. Good guy. Personable. Professional.
- John Sanchez
Storrs, CT
Absolutely excellent service from Chet and Precision Door!
- Emily
South Hadley, MA
Ed was great. I will only use precision door exclusively for any future overhead door needs.
- Joseph Chlosta
Windsor, CT
Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.
- Brian Toegel
South Windsor, CT
5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.
- Michael Curtin
Wallingford, CT
Chet was very courteous, prompt, professional and informative. My family and I appreciated him telling us our options . We would recommend Precision to everyone.
- Kathy R
Vernon Rockville, CT
I believe we have used them a few times and before and the service is excellent.
- Jay Vadiveloo
Simsbury, CT
Ron our installer was awesome ! He was knowledgeable and friendly! He was a perfectionist and would recommend to everyone! We were recommended through our neighbor !!! Awesome thank you Ron !!!!
- Claudia Kipp
Product:
Wallingford, CT
Received same day service for broken garage door. Chet Shrader very professional and explained in detail repairs necessary for safe operation. Concluded work in timely manner. Very satisfied with my first experience with Precision Door and would not hesitate to recommend to neighbors & friends.
- David Cotton
Bloomfield, CT
The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price
- Benson Horowitz
,
Quick appointment made, call received when 20 minutes out, friendly pleasant service. Oh - and an easy repair! Thank you!
- Anne Walling
Bloomfield, CT
installer was on time, explained the problem. and completed work in a timely manner, good personality
- Randolph Scott
New Haven, CT
I search for a company to replace my broken garage door on Home Advisor and Precision Door came up as the default business. I read several reviews, the majority of which were positive. So, I ordered my door from Precision. There was one hiccup when my door was installed. The hiccup was that one of the panels had a crease on it. I informed Precision about this matter and it was resolved. Precision replaced the panel with a new one. The door now looks great and the garage door opener I ordered with the door works fine. I found the company to be very professional and responsive.
- Michael Keeney
Product:
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Excellent informative website. Person who answered phone was polite, patient, and provided comprehensive information. Technician was courteous, patient, explained everything, had all required supplies and logistics, and left the worksite clean and orderly. Best of all, the garage door works and left us with a feeling o confidence.
- Thomas Ostronic
Naugatuck, CT
I just had an estimate completed by a member of your company. He was very nice and professional. I believe his name is Jay Jannaccio. I will be deciding if I will be going forward with the replacement in the next day. Just wanted to let you know you have a very good employee in Jay.
- Aldo Romano
Weatogue, CT
Our technician, Jay, was terrific. We are selling our home of 43 years and needed to be sure our door openers were in good shape and we needed new remotes as ours hadn't been used for years as our cars have them installed from the factory. Jay provided excellent advice and programmed each of the remotes for us. We feel confident the new owners will have fully operational openers and remotes.
- Warren Logee
Canton, CT
Excellent service!! Arrived on time and was most helpful in fixing the problem!
- Elaine Howland
Lebanon, CT
Courteous and willing to help.
- William Ziedman
Glastonbury, CT
Amazing service! Chet was courteous, sincere and professional.
- Marcia Perel
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.
- Richard Levene