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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2004 reviews, averaging 4.88 Stars:
East Windsor, CT
Manchester, CT
Local
- Steve Cassano
Product:
Ellington, CT
Ed did an awesome service. He is knowledgeable and helpful. I am highly satisfied with the service.
- Roopak Hooda
Longmeadow, MA
The representative who came to suggest possibilities for replacing our garage doors was very knowledgable and helpful. When our doors arrived they were efficiently and professionally installed by very knowledgeable, friendly technicians. We are delighted with the doors: Their appearance, their function and their excellent installation.
- Peter Santos
Product:
Vernon Rockville, CT
I chose Precision Garage Doors because they do (EXCELLENT) work,friendly & are Highly experienced with Garage Doors. I would highly reckcomend Precision Garage Doors to my relatives & my neighbors Thank you for you service. Sincerly Bill Strait
- Bill Strait
Andover, CT
Great service and installation. Quick and efficient.
- Ian Stanton
Service Provided:
Product:
Technicians: Chet S
Windsor, CT
The technician, David, called in advance, arrived when he said he would and did a full assessment and recommendations, clearly explaining everything. He performed the requested service quickly, finishing ahead of his estimated time.
- Tom Wilhelm
Product:
New Haven, CT
Very pleased with Chet, work was preformed very well. Chet was most professional.
- Sal Brancati
Bristol, CT
Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!
- Jared W.
Service Provided:
Product:
Technicians: Ed D
South Windsor, CT
Not only was I pelased, but I recommended you to someone.
- Sally Terry
West Hartford, CT
The technicians that come to service the garage door are always extremely knowledgeable and professional. They do great work, quickly and efficiently. It's always a pleasure to work with your team.
- Arthur Masi
Watertown, CT
Chet represented the company well and presented the product in a professional way. He answered all my questions and explained the estimate clearly and completely.
- Joe Sheehan
West Simsbury, CT
Wonderful service!
- Tom Humphreys
Product:
Southwick, MA
Excellent service and repair work. Tech named Ed was exceptional. We would recommend without reservation. Quality all around.
- George Leblanc
Chicopee, MA
Very professional and helpful. The representative was right on time and introduced himself and went right to work. Yes I would recommend your company for your product and service
- Edward Jacot
Old Lyme, CT
Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.
- Diane Blackwell
Wethersfield, CT
Awesome prompt service, employee David came out promptly was very thorough, friendly and provided education about my garage door sensors!! Thanks so much!!
- Jean Schuberth
Product:
Southington, CT
Came out in snowstorm and did a good job!
- Pam Wholley
East Hampton, CT
We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.
- Barbara Allis
Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.
Westfield, MA
Ed did a great job. He was very knowledgeable, explained my options and took the time to show me how to use my new opener. I very much appreciated that he came on a Saturday and also that I was reassured on Friday evening that he would be out the next day. Thank you!
- Ellen
Meriden, CT
Chet arrived on the time I was told. He quickly found the problem and said he could do the work. It would take him about 30-45 minutes. Chet was done in about 35 minutes. Chet was very professional. I will definitely call and ask for him again. Thank you for the fast service.
- Tom Cirillo
West Hartford, CT
Precision was quick to respond to my call for service. They even asked about moving my Wednesday appointment up to Monday, but it did not work for me. Rare that a company will want to move an appointment up- shows me they care about their business. The only negative thing I can say is that we had arraigned a 2pm appointment and adjusted work schedules to that, but the tech showed up at 1pm. Luckily a family member was home, but they were not the one who could make any decisions on repair, cost, etc. The work was done well, a thorough walk through of the new equipment was given and the work area was cleaned up.
- Paul Palmer
Windsor, CT
Ed came out and provided warranttee work within one hour of my call. A job well done
- William Emmons
Southington, CT
Precision Doors were extremely professional, & time sensitive. We were impressed with the ease of installation, but above all, we are pleased with the quality of our brand new garage doors. Thank you.
- Cheryl Trovato
Product:
Manchester, CT
I had the pleasure of having Ed Dombrowski replace my garage door open. He was very professional, friendly and efficient.He gave me instructions on operating the new system . I highly recommend your company. Thanks Ed
- Kathy Pierce
Ellington, CT
Great job as always!
- Daniel Weintraub
South Hadley, MA
Bad communication, unprofessional attitude from technician and management, unwillingness to respond to customer complaints. Everything is automated, no personal service or follow-up. This company will charge you whether or not any work is done, or done well.
- Kathleen Sharkey
We try very hard to make every customer experience as pleasant as possible. This one seems to not have gone that way. Ms. Sharkey called us to come out to look at her broken lift cable. When we arrived, she explained that she believed that the repair should be covered by her existing warranty. We reviewed the work that we had done previously and determined that her broken cable had nothing to do with any previous work and therefore was not covered by our warranty – we installed a new garage door opener in the Fall of 2017. Our technician tried to explain that the warranty for her opener had nothing to do with the parts on her garage door. The customer would not accept the technician’s explanation and immediately called the office. While talking to our general manager she became very nasty and then hung up the phone. The customer refused to pay the service fee, despite having initially agreed to pay it while setting up the appointment. We are sorry that this customer felt we didn’t live up to our promise, but clearly, she just became angry when she realized that the work was not covered by her warranty for her garage door opener. This customer's comments are a reflection of her refusal to accept the fact that our warranty only covers parts and labor for work performed by us.
Farmington, CT
I was very satisfied with the service I received. Everything was explained to me in language that I could understand. The tech (David) had all the parts with him. He was quick, very capable, and clean. Now my garage door works perfectly and has a lifetime warranty. And the prices were competitive.
- Sandra Myhalik
Product:
Meriden, CT
The tech called and said he would be at my house within 30 minutes. He was there before that. Tried some things to get the garage door opener to work. I ended buying a new opener. The tech was friendly, personable and knowledgeable. Installed the opener with no issues. Explained everything to me. I would definitely use Precision Doors again.
- Ernie Hernandez
Product:
Glastonbury, CT
Very courteous and knowledgeable. Pleased with the attention to details.
- James Aleksunes
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Your technician, Jay, was very polite, answered all my questions and did a great job. Thank you. I would recommend Precision to anyone. Actually, you were recommended to me by a neighbor who was pleased with your service.
- Beverly Norton