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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2014 reviews, averaging 4.88 Stars:
Meriden, CT
West Hartford, CT
Precision was quick to respond to my call for service. They even asked about moving my Wednesday appointment up to Monday, but it did not work for me. Rare that a company will want to move an appointment up- shows me they care about their business. The only negative thing I can say is that we had arraigned a 2pm appointment and adjusted work schedules to that, but the tech showed up at 1pm. Luckily a family member was home, but they were not the one who could make any decisions on repair, cost, etc. The work was done well, a thorough walk through of the new equipment was given and the work area was cleaned up.
- Paul Palmer
Windsor, CT
Ed came out and provided warranttee work within one hour of my call. A job well done
- William Emmons
Southington, CT
Precision Doors were extremely professional, & time sensitive. We were impressed with the ease of installation, but above all, we are pleased with the quality of our brand new garage doors. Thank you.
- Cheryl Trovato
Product:
Manchester, CT
I had the pleasure of having Ed Dombrowski replace my garage door open. He was very professional, friendly and efficient.He gave me instructions on operating the new system . I highly recommend your company. Thanks Ed
- Kathy Pierce
Ellington, CT
Great job as always!
- Daniel Weintraub
South Hadley, MA
Bad communication, unprofessional attitude from technician and management, unwillingness to respond to customer complaints. Everything is automated, no personal service or follow-up. This company will charge you whether or not any work is done, or done well.
- Kathleen Sharkey
We try very hard to make every customer experience as pleasant as possible. This one seems to not have gone that way. Ms. Sharkey called us to come out to look at her broken lift cable. When we arrived, she explained that she believed that the repair should be covered by her existing warranty. We reviewed the work that we had done previously and determined that her broken cable had nothing to do with any previous work and therefore was not covered by our warranty – we installed a new garage door opener in the Fall of 2017. Our technician tried to explain that the warranty for her opener had nothing to do with the parts on her garage door. The customer would not accept the technician’s explanation and immediately called the office. While talking to our general manager she became very nasty and then hung up the phone. The customer refused to pay the service fee, despite having initially agreed to pay it while setting up the appointment. We are sorry that this customer felt we didn’t live up to our promise, but clearly, she just became angry when she realized that the work was not covered by her warranty for her garage door opener. This customer's comments are a reflection of her refusal to accept the fact that our warranty only covers parts and labor for work performed by us.
Farmington, CT
I was very satisfied with the service I received. Everything was explained to me in language that I could understand. The tech (David) had all the parts with him. He was quick, very capable, and clean. Now my garage door works perfectly and has a lifetime warranty. And the prices were competitive.
- Sandra Myhalik
Product:
Meriden, CT
The tech called and said he would be at my house within 30 minutes. He was there before that. Tried some things to get the garage door opener to work. I ended buying a new opener. The tech was friendly, personable and knowledgeable. Installed the opener with no issues. Explained everything to me. I would definitely use Precision Doors again.
- Ernie Hernandez
Product:
Glastonbury, CT
Very courteous and knowledgeable. Pleased with the attention to details.
- James Aleksunes
Product:
Belchertown, MA
I was extremely pleased with the service from the pleasant customer service woman who was available early on a Saturday morning to the outstanding job performed by Ed Dombrowski. Not only did he fix the problem in minimum time but he was also just an exceptional nice person to deal with
- John O'connor
Longmeadow, MA
Knew immediately what the problem was and fixed it in a very short time. I would recommend Precision to any one who needs repair or installation of a garage door.
- Paul Ginsburg
Manchester, CT
Great job by Ed, he was quick and efficient and very professional. Inform me of what happen and what he was going to do to get the door up and running. Did not try to push anything I did not need. Great Job all around
- Rich Fitzgerald
Vernon Rockville, CT
We have used Precision Garage twice over the past year, and once again we are extremely happy with the service. Our tech, Chet, was great. He took the time to give us a bunch of price options for different services and he was patient with all my questions. He showed up exactly when he said he would, too. We are very happy with Precision.
- Ashley Sadler
Farmington, CT
Your service tech did an outstanding job. He really knows his business. Response time was excellent. Chet is an asset to your company. My family and friends have already been informed and know how to reach you if necessary. You have a wonderful company. Your website is very professional.
- George w England
West Springfield, MA
Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.
- Rene Bonneau
Conway, MA
Service was professional and a job well done. Thank you Ed!
- Tori Demaio
East Windsor, CT
Ed the technician called and asked to come early which was great. He fixed my issue in minimal time. Thanks Ed
- Bill Hanson
Farmington, CT
Fast response, reasonable price, Thanks
- Virginia Simeone
Longmeadow, MA
Ed was knowledgable, efficient and courteous. I had the problem with the first garage door explained to me and Ed demonstrated how to align the garage door controllers within minutes. He also clearly explained why the weather stripping on the other door had torn off. The garage doors had been improperly installed by another company ( not your company ) two years ago. Because of the bad installation, the weather stripping was already torn completely off. We made an appointment for Ed to come back, correct the faulty installation on both garage doors and give us new weather stripping on both doors. Ed did a good job assessing what needed to be done and was thorough in his explanations. I really appreciate a competent craftsman not talking down to me just because I'm a woman. And, I really like the fact that I got confirmatory e-mails and phone calls. Good service at a great price. Thanks. And keep up the good work! E. Clionsky MD
- Emily Clionsky
Granby, CT
Prompt, knowledgable, professional and courteous, Ed knocked it out of the park!
- Tom Caputi
West Hartford, CT
We had used Precision before to service our garage doors, so they were our first call when our door opener broke. Chet came over late Saturday afternoon and quickly and efficiently replaced both door openers. He was polite, professional and thoroughly explained everything that needed to be done. Then he didn't finish until everything was operating to both his and our liking. Very happy with everything.
- Todd Warner
South Windsor, CT
Ron Lecour came out to give an estimate and was very professional. He also came out and just did an install of new garage doors. He is easy to get along with and arrived when said would. Very impressed by his work ethic and care in installing garage doors. Would definitely recommend your company and Ron to others.
- Linda & bruce Angell
Product:
Wallingford, CT
Ed was extremely professional and helpful! Definitely would recommend this company.
- Jon & Carrie
West Hartford, CT
Ed Dombrowski arrived on time, assessed the situation and told me it would be best to replace my 25 yr old opener. He explained the advantages & safety features of the new one and in less than 1 hr he had installed and explained the key pad and remote controls, cleaned up everything and was gone. He wasted no time and didn,t forget anything. Very pleased with service!!!
- Marc & laura Rapport
Windsor, CT
The installer was very courteous and explained his evaluation of the existing door condition prior to the door opener installation. The installation was completed within a short time. Post-installation, he explained all of the features and demonstrated the operation of the door. Overall, very satisfied with the work performed.
- Judith & maurice Devin
Lebanon, CT
Great experience. Friendly, expert service. Technician was willing to do all that was needed to repair my door function and safety. Also needed a new opener. Satisfied
- William Ziedman
Chicopee, MA
Very courteous and professional team . Arrived on time and replaced instal a 1960's wooden garage door with a new insulated model . Looks and operates to 100% satisfaction . Thank you Orlando and Precision Door Service !
- John D'amato
Product:
Bolton, CT
After door installation, there were spaces between the door and the floor. I mentioned it to the installer and he told me when the sun comes out the spaces would fill in. Well clearly this didn't happen and I have cold air and snow blowing in under the doors, not to mention rodents could also get in. I did not have this problem with my old doors.
- Bob Clere
Product:
West Simsbury, CT
Fast response. Quickly executed repair and rebuild at a fair price. With what appears to be a decent warranty. Let's see what happens when it gets a little time.
- Peter Rosenthal
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Chet arrived on the time I was told. He quickly found the problem and said he could do the work. It would take him about 30-45 minutes. Chet was done in about 35 minutes. Chet was very professional. I will definitely call and ask for him again. Thank you for the fast service.
- Tom Cirillo