Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 31

Sharon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed was great. He was knowledgeable, efficient, professional, and answered all my questions. I would highly recommend him. As for the company, I was not quoted an accurate price, but since every call is recorded, Ed was able to listen to my call and validate my recollection. I was quoted a service call fee of $110. And to do a “tune & lube,” they quoted me a fee of $49.95, for a minimum total of $159.95. When Ed came he showed me that their tune and lube service is actually $59.95. He then said the company applies an additional labor charge of $88/hour. They charge a minimum of one hour even if it’s a 15 minute service call to do the tune and lube, which I wasn’t informed of when I scheduled the service call. The initial sticker shock of $257.95 (when I expected $159.95) was addressed by adjusting the labor charge after Ed listened to my service call quote, which I appreciated.

Julie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As promised... prompt service and knowledgeable repair staff. Excellent work! I can recommend this business with solid confidence!

J Purse (Guilford)

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision based upon their excellent website presentation and business info. I decided to proactively replace the rusted springs on my three 18 yr old garage doors in advance of springs breaking. Chet arrived as scheduled, with a friendly disposition, and provided an excellent no-hassle inspection of each door. Based upon his recommendation and Precision’s bundled package price, I chose to also upgrade the lift cables, cable spool bearings, and track rollers in addition to spring replacement as the doors are in good condition. Chet worked calmly and professionally to complete all doors in about two hours. He adjusted all doors to roll smoothly and more quiet, including one door that always moved slightly askew to now run true. Chet provided a full explanation upon completion, including an evaluation of my door openers. I would highly recommend Precision and their technician staff (Chet) to anyone.

Catherine LaForza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We moved inti a new house with a broken garage door...since the cold weather set in we needed it fixed right away. We called Precision Door and they were professional communicated very well and sent us Chet who was on time...extremely knowledgeable and super professional and got the work done in a couple of hours. Im very satisfied with the service I recieved. I highly recommend Precision Door

Deborah Argito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, competent service but overpriced

Jim Guyette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the service that precision door completed. The repair was done on time and at a reasonable cost. The repair man reviewed the work to be done and all the charges before he started. I would definitely use them again.

Rich Giondomenico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Punctual and knowledgeable. Did not try to over sell services. If I was the owner of this company I’d be happy to have Chet working for me and representing me and my business. I would use them again and happily recommend them.

David Abare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed was fantastic! Definitely knows his stuff and explained everything in detail and did an excellent job. Would absolutely recommend him and you folks again. Thank you!

Ernest Whitney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent repair person. Price was high however job was done well and quickly.

JR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Technicians were very friendly and frank about the job that needed to be done citing the fact that the materials were original/contracted grade that came with the house over 10 years ago as a spring/coil broke and needed to be replaced as well as the cables on the track. Ed called me to tell me he could be there 30 minutes ahead of appointment time if I was available. The process took less than an hour. This is the second time I have used this company over the past 5 years.

Barb McBrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!

Shawn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision door to replace a broken torsion spring. Ed responded for the repairs. He pointed out the immediate issues as well as what he recommended for repairs to prolong the life of the springs and opener motor. I never felt pressure or up sold for additional repairs. I'm very pleased with the final product.

Steven & Amy Dane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.

George Jalowiec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person called when he was on the way. Arrived in the time window specified. Reviewed my setup and offered suggestions and tips. New Liftmaster opener installed and tested. He explained details of the new equipment. Area was cleaned up and returned to as before. Very happy with service, installer, and equipment.

Robert Gabriele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.

Quentin Kaczmarek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chet was great! Very informative and helpful. Would highly recommend.

Lois Luddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your past work in my home was good so I called again. Very happy with prompt appointment option Chet S was on time, professional, thorough and informed me of what I needed to know in terms of expense as well as operating the new system.

E J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came the day we called them because our door opener was failing. Chet was the service guy and he was terrific. Explained all the issues and their solutions very thoroughly and understandably. Did a great job in a relatively short period of time. He was a model of what all service people should be. We can very highly recommend Precision Overhead Door Service for any door needs. Definitely 5 star service.

Janet Steigmeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed was Absolutely on time. Introduced himself. Diagnosed the problem quickly and gave us a quote. Was in and out in no time. Explained everything and answered all our questions. Excellent!!!

Eric Polokoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional

Sylvia Corbit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repeat customer...was satisfied with the service on one bay, when it was time for the other bay garage door opener to be replaced after over 30 years, there was no question. Raven helped me get an appointment when I was available (not an easy task) and the serviceman was on time and explained everything and was done quickly.

Vijay Jayachandran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.

Mrs. Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Chet was very professional and knowledgeable about our problem. Although he was not able to come within "our window" he did call to explain he would be late. He also called to inform us of his estimated time when he was on the way. We were pleased with the repair.

Daniel Navarette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and quick. Was able to reduce the sound of the garage.

Barbara Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As a sole caretaker of a disabled husband, there is a lot I don’t know. Ed came to repair a garage door that wouldn’t operate. I stayed with him while he fixed the door and he gave me an education on how everything worked. He also installed an outdoor keypad that would open all 3 doors with different combinations (awesome). I had to move a car so he could program the third bay but the fob wouldn’t work. Of course he helped me with that as well. Excellent service, options explained, and I would trust this employee more than than any I have dealt with. Thank you PDS and Ed!

Harper Follansbee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because of the way the woman who answered the phone when I first call made me feel the confidence she clearly felt in the company she was working for. Her positive sttitude and business like manner plus the reviews customers gave your work impressed me!

JR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really like the professional work that Precision door folks do. My 5 year old door had a major problem, was stuck in down, cable came off one side. A friend was able to move the door in the up position while we waited for our turn for repair ~ couple of weeks. Put up tarps to protect the inside of the garage. The 2 repairmen, Ed and Fran, had the job done in 45 minutes! Garage works even better than before. This is my second Precision door. Great company! JR, Leverett, MA

Inez & Roger Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.

Paul And Joyce Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good experience! Prompt scheduling and repair service. The technician, Chet Schrader, was very helpful in explaining the needed repairs and replacement parts for the cables, springs, rollers etc. and took all the time we needed to answer all of our questions about the work and the pricing. Definitely will call Precision first for any garage door service!!

Meredith Dedinas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed was great today. He fixed our garage door and perfectly explained what was wrong with it and even gave me advice for future needs if they should arise. I was extremely happy with the service I received.