4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 31

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

JR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The Technicians were very friendly and frank about the job that needed to be done citing the fact that the materials were original/contracted grade that came with the house over 10 years ago as a spring/coil broke and needed to be replaced as well as the cables on the track. Ed called me to tell me he could be there 30 minutes ahead of appointment time if I was available. The process took less than an hour. This is the second time I have used this company over the past 5 years.

Service: Broken Garage Door Spring Repair

Product: Springs

Barb McBrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!

Service: Broken Garage Door Spring Repair

Product: Cables

Shawn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Stafford, CT 10/16/2019

I contacted Precision door to replace a broken torsion spring. Ed responded for the repairs. He pointed out the immediate issues as well as what he recommended for repairs to prolong the life of the springs and opener motor. I never felt pressure or up sold for additional repairs. I'm very pleased with the final product.

Service: Broken Garage Door Spring Repair

Product: Springs

Steven & Amy Dane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 10/13/2019

My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.

Service: Garage Door Opener Install

George Jalowiec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Seymour, CT 10/12/2019

Service person called when he was on the way. Arrived in the time window specified. Reviewed my setup and offered suggestions and tips. New Liftmaster opener installed and tested. He explained details of the new equipment. Area was cleaned up and returned to as before. Very happy with service, installer, and equipment.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Robert Gabriele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Quentin Kaczmarek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 10/10/2019

Chet was great! Very informative and helpful. Would highly recommend.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Springs

Lois Luddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 10/08/2019

Your past work in my home was good so I called again. Very happy with prompt appointment option Chet S was on time, professional, thorough and informed me of what I needed to know in terms of expense as well as operating the new system.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Garage Door Opener

E J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 10/04/2019

They came the day we called them because our door opener was failing. Chet was the service guy and he was terrific. Explained all the issues and their solutions very thoroughly and understandably. Did a great job in a relatively short period of time. He was a model of what all service people should be. We can very highly recommend Precision Overhead Door Service for any door needs. Definitely 5 star service.

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Garage Door Opener

Janet Steigmeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmer, MA 10/01/2019

Ed was Absolutely on time. Introduced himself. Diagnosed the problem quickly and gave us a quote. Was in and out in no time. Explained everything and answered all our questions. Excellent!!!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Eric Polokoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Southbury, CT 09/28/2019

Very professional

Service: Garage Door Repair

Sylvia Corbit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 09/26/2019

Repeat customer...was satisfied with the service on one bay, when it was time for the other bay garage door opener to be replaced after over 30 years, there was no question. Raven helped me get an appointment when I was available (not an easy task) and the serviceman was on time and explained everything and was done quickly.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Vijay Jayachandran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.

Service: Garage Door Repair

Mrs. Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 09/20/2019

The technician Chet was very professional and knowledgeable about our problem. Although he was not able to come within "our window" he did call to explain he would be late. He also called to inform us of his estimated time when he was on the way. We were pleased with the repair.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Daniel Navarette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, CT 09/20/2019

Great service and quick. Was able to reduce the sound of the garage.

Service: Garage Door Repair

Barbara Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, CT 09/14/2019

As a sole caretaker of a disabled husband, there is a lot I don’t know. Ed came to repair a garage door that wouldn’t operate. I stayed with him while he fixed the door and he gave me an education on how everything worked. He also installed an outdoor keypad that would open all 3 doors with different combinations (awesome). I had to move a car so he could program the third bay but the fob wouldn’t work. Of course he helped me with that as well. Excellent service, options explained, and I would trust this employee more than than any I have dealt with. Thank you PDS and Ed!

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Harper Follansbee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 09/03/2019

I chose Precision because of the way the woman who answered the phone when I first call made me feel the confidence she clearly felt in the company she was working for. Her positive sttitude and business like manner plus the reviews customers gave your work impressed me!

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Opener

JR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Leverett, MA 08/31/2019

I really like the professional work that Precision door folks do. My 5 year old door had a major problem, was stuck in down, cable came off one side. A friend was able to move the door in the up position while we waited for our turn for repair ~ couple of weeks. Put up tarps to protect the inside of the garage. The 2 repairmen, Ed and Fran, had the job done in 45 minutes! Garage works even better than before. This is my second Precision door. Great company! JR, Leverett, MA

Service: Garage Door Repair

Inez & Roger Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, MA 08/30/2019

Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.

Service: Garage Door Repair

Paul And Joyce Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very good experience! Prompt scheduling and repair service. The technician, Chet Schrader, was very helpful in explaining the needed repairs and replacement parts for the cables, springs, rollers etc. and took all the time we needed to answer all of our questions about the work and the pricing. Definitely will call Precision first for any garage door service!!

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Meredith Dedinas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Deerfield, MA 08/28/2019

Ed was great today. He fixed our garage door and perfectly explained what was wrong with it and even gave me advice for future needs if they should arise. I was extremely happy with the service I received.

Service: Garage Door Repair

Product: Rollers

Richard L Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 08/27/2019

My Overhead Door opener was not working. Hated Overhead Door products and service. Precision repairman arrived as agreed and pronounced it dead. Replacement was pricey but I agreed. Repairman proceeded to do fantastic install and upgrade. He was thorough, inspected the door and made minor adjustments as well. Explained everything perfectly and answered all my questions to the level I wanted and also understood. Great experience overall.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Mark Charatan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional, on time and no pressure sales

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Rollers

Jim Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. There on time. Diagnosed the problem and addressed quickly. Gave helpful advice for going forward.

Service: Garage Door Repair

Val Ricca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oxford, CT 08/16/2019

Your professional technician, Ed, was a 5 star for me!!!. He arrived on time, reviewed the situation, listened to me, and then provided solutions available. I felt very comfortable engaging in the conversation. Ed was very knowledgeable with the issues and solution to resolve. He was very patient with all my questions.... because I need to know what is going on. Items purchased were new garage opener, wall mount,external keypad.

Service: Garage Door Opener Install

Product: Garage Door Opener

Dorothy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Enfield, CT 08/16/2019

The technician was very good. He did his job well, was polite and cleaned up everything, I will give him 5 star installation. He arrived on time and knew what he was doing.

Service: Install Garage Doors

Product: Garage Doors

mitch charkiewicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Suffield, CT 08/15/2019

Superior service. Quick yet with great skill, knowledge as well as asking the right questions. Good communication along with quality work.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Alex Kubacki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had cable snap from corrosion. Ed came out and replaced and recommended changing rollers as everything was original and rusting. Did a great job. Professional.

Service: Garage Door Repair

Barbara~Daughter Wrzosek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cheshire, CT 08/03/2019

Problem fixed.

Service: Garage Door Opener Repair

Robert Masterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 07/17/2019

You must ONLY hire special people. From the first call, I felt important. Your service tech. treated me far better than I expected. Thanks for everything!!!

Chet S

Technicians: Chet S

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720