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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2007 reviews, averaging 4.88 Stars:
Farmington, CT
Product:
Niantic, CT
I am actually very unhappy with your "service".Please correct your records. I received an invoice from you. I did not cancel the appointment: scheduled 3-5pm. Your man, Chet Shrader, called at around 3:45 to let me know that he would arrive between 5:30 -6 pm. I could not meet him at that time. So, the correct statement on the invoice should be: the repairman did not show up during the time of appointment. Of course the balance on invoice is $0. For zero service and respect for your customers.
- Ion Coiculescu
Wallingford, CT
The tech was a true professional.
- Tom Finn
Service Provided:
Product:
Technicians: Chet S
Plainville, CT
The technician arrived on time and the door looks great. The quoted price is what we paid.
- Michael Daniels
Product:
Essex, CT
Chet was our service technician and he was courteous, prompt, and professional. He went out of his way to explain the repair service that was completed on our garage door which I appreciated. The door works better than ever and I especially like the safety feature on the door springs, a feature that was missing on the original installation. I chose Precision based largely on the appearance of web page which is attractive, easy to navigate, and informative of the staff of technicians.
- Scott Harris
Milford, CT
The salesman and installer were both exceptional and courteous. I found them from Home Advisor and would recommend them to my neighbors and friends
- Laura Frutkin
Product:
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Jay was my technician. He called 20 minutes before arriving. He showed up early and went to work. He immediately diagnosed the problem and knew exactly what needed to be done. He took care of the problem in less than an hour. Jay was very knowledgeable and courteous and was in and out as quickly as possible. I recommend Precision to anyone having garage door problems.
- Paul S
Manchester, CT
I chose Precision because they were the only ones locally that repaired residential garage doors. When I called to make the appointment the person was very polite she did let me know that the fee to come out to put the bolts that fell out is $100 plus and that included an inspection (which I did not need because the opener was only 3 years old) and then labor on top of that to do the work. Unfortunately I had not many options. Jay arrived early which is great and was very nice and professional he was there about 30 minutes or less and put the bolts back into the arm. He presented me with the invoice for $190.00. I was not surprised as I was warned when I made the appointment. The gentleman looked uncomfortable presenting that fee as well. The price for this service is excessive and although everyone was very nice I would not recommend you to anyone if they have an option because of the excessive charges. If you do read my comments and can consider changing the cost for today it would be much appreciated.
- Michele Hughes
Old Lyme, CT
Very pleased with service. Chet is very professional, explained everything, gave options and completed the repair of the garage door in one hour. 5 stars!, I would call again with any problems and refer my friends to Precision
- Lorraine Wilcox
Windsor, CT
You get 5 Stars. Chet was very helpful and knowledgeable. We were pleased with his work. We were happy with same day service.
- Janet Carlton
South Hadley, MA
I chose Precision to service our garage door because I was impressed with the website detail – particularly the many positive reviews. I was also impressed subsequently with the detailed email confirmation that I received, including the name and picture of the technician who would provide service. Ed Dombrowski replaced the cables for our garage door. The whole experience was easy, efficient, and cordial. Ed analyzed all aspects of the door and informed us that only the cables needed repair - that everything else looked fine. In addition, the young lady who scheduled the work was most cordial and accommodating. When I informed her that the original suggested date would not need my schedule, she checked with the supervisor and arranged for a better time. The whole experience could not have been easier. I would highly recommend this company!
- Thomas McGarry
Bristol, CT
Phenomenal service! Put in a service request first thing in the morning for a broken pulley, received a call to set up the appointment within the hour and got an appointment for the afternoon. Got a call from Jay the service tech that he could come earlier than scheduled which was even better. Jay was a true professional, he assessed the repair, presented me with a few different options, didn't pressure me by trying to upsell to the most expensive option. I ended up deciding on having the cables, pulleys and springs all replaced; Jay had the job done in under an hour and the result was perfect. He even adjusted the belt tension on both of my openers free of charge. I would not hesitate to hire Precision again for any other repair needs in the future.
- Jeff Sexton
Product:
Bristol, CT
what a great company!!!! outstanding customer service!!! from the initial phone call 6:00 at night and Jay came over the next afternoon and put in new safety sensors and adjusted the door. will certainly call again and tell friends and family about this company
- Mariette Gorski
West Springfield, MA
Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
- Claude Chapdelaine
Granby, CT
Chet did a great job replacing everything except the door and electric door opener.
- Don Walcott
Middletown, CT
Jay arrived early, promptly diagnosed the problem, accessing work orders from previous visits and easily completed the repair. It was a pleasure to interact with him. I wish all home repairs went this smoothly.
- Alan & Janet
Tolland, CT
Walt is very friendly, explained everything well.
- Chang Liu
East Haven, CT
Jeff was great replacing and repair my door at my home. Thanks so much went above and beyond to ensure all my needs were meet. Thanks again
- Dennis Usky
Chicopee, MA
I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company
- Diane Dieters
Hamden, CT
Excellent service. Tech was very nice and did a great job-5 stars.
- James Hengoed
Hamden, CT
Wonderful service from the time the representative came by to show us samples and give us a quote to the installion of the doors once they were delivered. Very efficient and pleasant to deal with. I highly recommend them!
- Jim Maggart
Product:
Simsbury, CT
I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.
- Archer Edgar
West Hartford, CT
Chet was outstanding. Very professional, punctual and honest. I would recommend him.
- Robert Mason
Hampton, CT
I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.
- Richard Lawrence
Product:
South Windsor, CT
Very satisfied with the service.
- Sally Terry
Hamden, CT
Arrived on-time, recommended what should be done and did it very quickly and well.
- Barbara Carson
Manchester, CT
Had new hardware and a new opener installed on our 18 year old garage doors. Service was on time and work was exceptional. A few weeks later the wall mounted opener quit working. I called and the technician came out the next and repaired it at no charge. Great response. Thank you.
- Scott Stafford
Product:
Windsor, CT
Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.
- Scott Proulx
Windsor, CT
Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.
- Ray Bonner
Essex, CT
Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.
- Richard Levene
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
The springs in our garage door was busted. We chose Precision based on other customer references. Appt set up and Customer Technician, Jay Jannaccio came out yesterday. Jay was exceptional. It was quite evident that he knew what needed to be done. He provided an upfront cost for the repair and completed project in the time he estimated. We had never used Precision before, but with professional, knowledgeable and honest technician, like Jay, I highly recommend this Company.
- Michael Basciano