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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2059 reviews, averaging 4.88 Stars:
Niantic, CT
Product:
Coventry, CT
Our new doors are a stunning improvement over our old ones. We are very pleased with the upgrade to our property. It is also nice to have new, quieter garage door openers. Nice! Rolando, who installed our doors, was systematic and painstaking in the care he took to set up the job properly. He was conscientious about keeping his work zone scrupulously tidy and organized. It was a pleasure to look in on him at various points during the installation and see everything looking shipshape. And to add to all of that, he came out and worked hard on the coldest day of the year, without a single complaint. What a guy!
- Donna Miner
Product:
Barkhamsted, CT
Ed came. He saw. He conquered. Good job, Ed..!
- Paul Kramarchyk
Middletown, CT
I was able to get an appointment to fix our garage door very quickly and Chet came out and recognized the problem immediately. He was able to replace our entire garage door system in an hour. The price was very reasonable for what we got. Would recommend them to others.
- Ashley Mcbaine
Mystic, CT
Extremely pleased with the experience. Our technician (Chet) called to let us know that he was on his way approximately 30 minutes before his scheduled arrival. Upon arrival, he came in, introduced himself and went out to the garage to determine what our problem was. He quickly assessed the problem and gave us a detailed explanation and provided several options for us to have the problem repaired. After we decided what we wanted, he quoted a price and set to work. About two hours later, he was finished and then walked us through the new set up and answered any questions we had. I highly recommend Precision and have already told two people about our excellent experience. There were other services performed and additional products but the opener was the major install.
- Kathy Rush
Manchester, CT
Excellent, knowledgeable, friendly!
- Dee Hansen
Feeding Hills, MA
Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.
- Alan Rogers
Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.
Wallingford, CT
Your website was informative and easy to navigate. I was kept informed on who the assigned technician is scheduled to arrive, the estimated arrival time and an online rating of the technician. Jay arrived to my home on time, was extremely professional and did a fantastic job! My total experience from beginning to end was top notch and I would recommend using your company for any future garage door issues.
- Guy Allard
Wilbraham, MA
I was very happy with the new garage door installed at our home. The installation was quick and everything has been working great. If we have any further need for garage door repairs we will be contacting Precision again.
- James C.
West Hartford, CT
Jay came out yesterday and fixed my garage door. He did a great job. He explained to me what he was doing and was very accommodating in making sure I knew what he was doing. I would definitely recommend Precision Overhead Garage to my friends and clients-5.
- Bruce Bernheimer
Product:
Farmington, CT
I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.
- Carol Kannenberg
Rocky Hill, CT
Excellent professional service.
- Don Purchla
Southington, CT
I decided on your web page because I felt that it was friendly, let me know exactly who would arrive at my home, and that put my mind at ease. Jay let me know exactly when he would arrive, spent time to make sure my garage door was working properly, and I would certainly reccomend your Company, and would not hesitate to all you in the future, when and if my door needed further repair or replacement.
- Joanne Tierney
Hartford, CT
When my garage opener did not work (the door would not come down and close), I went to the Yellow Pages to find a repair service. The company that had installed my opener had long ago gone out of business. I chose your company because the ad said I would be talking to a real person. Your technician Jay was here on time and very quickly took care of my problem. He was cheerful and understanding, assuriing me that my opener was still good--I didn't need worry about getting a new one. I thanked him for his great service.
- Lillian Kezerian
Canton, CT
Jay called in advance. Was on time. Professional. Problem solver. Efficient. Provided confidence. Customer focused. Customer satisfied.
- Sheila Morton
Product:
Burlington, CT
This was my first experience with Precision and I was very happy with the process. The office-staff answered phones on a holiday and the appointment process/confirmation was painless. Having no prior experience with Precision, I was concerned that I would have to fend off upcharges from their tech on the day of the repair, but thankfully there was none of that. I was very pleased with Jay, who was prompt, knowledgeable, friendly, and handled my repair professionally and with integrity. I'd recommend Precision (and Jay specifically) in the future.
- Marc
Product:
Glastonbury, CT
I know this may seem a bit odd, but I chose precision for two reasons...the bios about the technicians, complete with reviews, and the dogs. It is my belief that "dog people" are good people. Chet was the technician who was sent and he even showed up with a badly hurting ankle that he had sprained just prior to coming to my house. His friendly manner, competence and expertise were greatly appreciated. And I was REALLY impressed by how quickly he was able to put the rollers back on track, thus freeing me from five days of entrapment.
- Pat Lerch
New Britain, CT
Jay is so personable, and he has a great attitide. He really cares. Satisfied customer in New Britain! Thanks, Jay!
- Matthew Golchin
Columbia, CT
What an easy, efficient, smooth transaction done by Chet in resolving my garage door problem. Thanks for a job well-done and Happy New Year????
- Anita Mokoid
South Windsor, CT
Chet put in a new keypad , motor so we can use garage. He ordered new springs which will be put in as soon as they arrive. Very personable and did a good job. Looking forward to having the job completed.
- Gail Czapla
Bristol, CT
I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed
- Muhammad Ali
Branford, CT
Your website provided really clear education about insulated doors. Information seemed straight forward, transparent, and gave me confidence that I didn’t have about making a purchase like this. The salesman was nice, helpful, and the bonus was you were having a sale. Purchase was an easy decision. The doors are installed—just fabulous. The installer was pleasant, finished when he said he would. The temperature in the garage is much improved, the doors are as advertised, and the bonus is they are much quieter than the old doors. Thank you!
- Ann Freeman
Product:
Simsbury, CT
Chet was on time and quick to the get the job done. He explained what was wrong well and the job was affordable. Thank you!
- Christian Harrison
Farmington, CT
I was truly happy with the timeliness, efficiency, and quality of service. Ed was wonderful. Precision has a great employee!
- Carol Kannenberg
Simsbury, CT
Excellent service by Jay. TY
- Linda Briggs
South Deerfield, MA
5-star rating! Excellent products, and superb service. I highly recommend Precision Door.
- Tony Pettinato
Farmington, CT
We were very satisfied with our installer, Orlando. He did an excellent job and fast.
- Jane Hikel
Product:
South Windsor, CT
Chet called and showed up within the designated window. was friendly and knowledgable. Very clear in his analysis of the problem and did the fix in good time. Very professional
- Steven Basson
Manchester, CT
Chet did a great job for us. He was not only professional and conscientious, but was personable and ready to stay to answer every concern and question we had. He went out of his way to be sure we were comfortable with our new unit, even though our many questions probably delayed him for his next job. Employees reflect on their employers, and judging from Chet, this has to be a great organization.
- Susan Mendelsohn
Manchester, CT
Scheduling was easy for following Monday (my request) since they were offering 'same day' if needed. Ed called earlier on Monday to ask if i would want him to perform visit earlier, so we moved visit to noon. Job was to review problems with 2-3 panels that were a result of car in garage backing up while door still closed. He suggested that he try and flatten the dents in the outside steel panels. It was either that or replace the whole door...cost for 3 panels would be more expensive than to just replace with new door. Ed's patience, skill, and experience enabled him to fix the visual problems with fronts of 3 steel panels to 99% of new. He also brought actual operation of door back to normal. Inside of door still shows some of the damage but the view to the street and functionality were all excellent...so good that I did not need to replace the door. Job finished within 40 minutes. I told Ed that he has taken the fixes he did to the level of art and there is no way any 'you-tube' example could ever come close to teaching the job he did. Final result: my reputation was salvaged (neighbors and casual observers will never notice, yeah, it was my fault) and garage working without strange noises. All for less than the cost of one panel...including a tip for Ed. Ed is probably the company's best advertisement. While you may get various proposals like i did (some only by phone), but I highly recommend starting with Precision for the first to visit.
- Terry
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .
- Frank Raffa