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Garage Door Repair Reviews in Connecticut (Page 49)
Precision Garage Door of Connecticuthas received 2305 reviews, averaging 4.88 Stars:
Greenfield, MA
Manchester, CT
Need serviced
- Jeanne England
Product:
Belchertown, MA
Rolando, the service person was great. He was running a bit late, but called to update, which I liked. He was pleasant, and explained what the total charge would be, before he started work. He knew exactly what he was doing, and got right to work. When I asked if I could watch, he said sure, and explained each step of what he was doing. I am very satisfied with the service rep and with the quality of the work. No question. Good guy. Good work. However.....I found the job rather expensive. Remove and replace the loft cables on two doors. It took about 45 minutes or so. The replacement cables were better quality than the original equipment. The charge was $100 service call charge, just to come to the house. Then $80 labor and $80 parts. Was it "a good value"? Hard to say, as I don't do this every day. But I feel like it cost too much. I did receive a 10% senior discount from the bill, but it still seems like a lot for less than a hour's work, and 4 cables. Am I happy with the job - yes, good job, done quickly, and on time. The price....not quite so happy about that, but it was my choice to go ahead with the job, so I guess I can't complain too much.
- John Riley
Product:
Feeding Hills, MA
I came home from work and discovered that my two-car garage door wouldn't go up. So, I started looking for garage door repair companies. I contacted Precision because I was impressed with their website, and I was particularly impressed with their 24 hour services. I was able to get an appointment the next day---two hour window of time (4-6) with a promise that the repairman would call when he was on the way. The man called at 4:15 to say he was coming; he arrived in ten minutes. He quickly diagnosed the problem as a broken torsion spring and gave me an estimate. I used a coupon from the website to save $99 on the repair cost. The repairman was incredibly knowledgeable, courteous, and helpful, and he fixed the problem in about 45 minutes. He looked professional and acted professional. He had all the parts on his truck and knew what he was doing. I would use them again if we needed help. I hope this is helpful.
- Steve Plummer
New Britain, CT
Came on time and was able to accommodate me earlier than expected. My technician Brian was knowledge and professional. He was able to resolve my problem quickly and at a very responsible price. Very happy with my results.
- Patricia Shuler
Glastonbury, CT
Paul was GREAT! I am not sure anyone else would have taken on this job. We have very low ceilings and a center beam. When Paul saw the job he was ecstatic to have the opportunity to problem solve and "make it work." We have to be honest - we were worried it couldn't be done. We were so lucky to have Paul as our service man. He was a delight to have around as he was visibly excited with the challenge. To anyone with a "wacky" garage or a project they are unsure of we HIGHLY recommend Paul...Not only does he do an amazing job, he truly LOVES doing it. We had an amazing experience.
- Karla Vasquez
Product:
Glastonbury, CT
When my tech came out to visit , he was professional, knowledgeable and examined the whole problem and assured me that it could be fixed, what he would do and how to do it. I couldn't be more happier than I am with his labor, knowledge and professionalism. He not only fixed the door but was neat, clean and answered any questions I had and assured me that if something is wrong, to call back and he would fix it. Let me tell you this, if I had called Precision in the first place it wouldnt of happened because with techs like the gentleman that just left will make me tell my friends and family that if you have a problem these are the guys to go to ! Thank you so much for being prompt, honest, and knowing your product and how to fix a mess like the one I had.
- James Norkawich
Product:
Simsbury, CT
Quick response and excellent service provided by Brian. WOW, a spring broke on our garage door this afternoon and I called Precision. The lady that answered the call was very helpful and she was able to schedule service within a couple of hours. Brian (Service rep.) came right on schedule, he was very knowledgeable, answered all of my questions before he provided the estimate. I felt it was reasonable and gave Brian an ok to perform the work. He was quick, replaced both springs & cables and then adjusted the door opener. Then he checked the other door and made a couple of adjustments to ensure it fully closed and sealed. I strongly recommend Precision Door Service and if you're in the Connecticut Farmington Valley area, as for Brian.
- Bob Mennillo
Product:
Windsor, CT
Great job ! It took less than an hour to install a new garage door opener at a great price 5 stars!
- Bill Kwolek
Product:
Hamden, CT
Paul was extremely knowledgeable and a quick worker! Our garage door malfunctioned and he seemed to know the issue as soon as he looked at it. I would use Precision again, and recommend him to everyone. Thanks Paul!
- John Carbone
Belchertown, MA
good job service tech was late but called us to let us know
- Richard Kimball
Product:
Middletown, CT
Paul Haney immediately recognized what the problem was, and installed a new spring in less than 30 minutes. It was the day before a holiday weekend, and it was wonderful experience.
- Stephanie Johnson
Holyoke, MA
Wonderful workmanship. We would definitely recommend!
- Charlotte Lussier
West Hartford, CT
Your technician, Brian, is fabulous. He arrived well within our two hour service window and promptly got to work assessing our problem. A price was quoted and he immediately began repairing our torsion spring. Your web site is very helpful and the customer reviews prompted our choice in your company. The pictures of your technicians, which are included in the appointment confirmation email, are a great feature. It's a comfort to see a familiar face at the door.
- Hilary Sherrill
Product:
Simsbury, CT
The service was outstanding. The tech. called first, was very courteous, explained things carefully and was finished in 30 minutes. Five stars for sure!
- Ken Rubenstein
Colchester, CT
Thanks for the excellent service. Easy and quick appointment. Don was prompt, courteous and professional. Would definitely reccomend!
- Beth Brady
Holyoke, MA
Professional, knowledgeable, on time, fair. Thank you
- Nancy Belmonte
South Windsor, CT
Excellent service. Brian the technician was very knowledgable, explained the issue and repaired the problem. Overall a very positive experience from the initial phone call to final resolution of the problem. Would definitely use Precision again. Brian is an excellent representative of your company.
- Joe Lawlor
They we're here on time with everything needed to do the job. Started right away and finished fast. Thanks for a great job
- Chris Bourne
Bloomfield, CT
I was completely satisfied and would definitely recommend your company to anyone looking for service technician Brian was very prompt knowledgeable and courteous!
- Hazel Perkins
Product:
Beacon Falls, CT
Excellent service
- Christopher Anderson
New Britain, CT
Very quick response to emergency repair. Repair done without problems. Technician very pleasant.
- Nancy Najarian
East Haven, CT
Rolando was on time, very friendly, and knowledgeable with the products and installation. System is working fine including the remotes and keypad.
- Chuck Scalesse
Product:
East Haddam, CT
First off, Precision's website caught my eye. I read several reviews & decided to give them a try. The technician, Brian, showed up on time, was able to diagnose my problem right away (a broken spring) and then immediately got to work. He was very knowledgeable, answered all my questions, and was friendly. He also installed a remote keypad outside replacing the hardwired one which had been broken for years. I was completely satisfied with the service I received from Brian and would definately recommend Precision Door Service.
- Janice Leconche
Product:
East Longmeadow, MA
The technician was prompt and thorough. He showed up on time and took care of my garage door repair in a very short time. He was very professional and courteous. I would not hesitate to call them again if I have any other problems with my garage door. Thank you again
- Francis Brunelle
Product:
Madison, CT
I was very impressed with the service provided by Rolando Chaparro from Precision Door Service. Rolando arrived at my house in Madison (CT) right at the beginning of window of time provided by the company. He explained to me all the options that I had to service my two doors. I would strongly recommend Rolando and I will definitely contact him and Precision Door Service in the future for any needs with my doors.
- Yannick Jacob
Product:
Waterbury, CT
This was a situation where a problem happened in the middle of the process, but everything turned out well in the end. The estimator arrived within a week of my calling to request both garage door and door opener replacement and the installer arrived three weeks later. Unfortunately, when the installer opened the packages containing the new garage door, he discovered that the factory had shipped the wrong garage door and he had to leave without being able to start the job. One week later, the installer returned with the correct garage door and did the installation perfectly. The most important point is not that a problem happened, but how promptly Precision Door responded to the problem.
- Raymond Difronzo
Product:
Southwick, MA
Second time I used Precision....We could not be happier with their prompt, professional, personal service. All work was done in a very timely manner, with no surprises at a reasonable cost. You truly get what you pay for. We would highly recommend Precision to all. The technician, Chris , was excellent, and is the best.
- George Leblanc
East Hartford, CT
Extremely fast and professional service!!! Couteous, friendly, and knowledgable technician!
- Jennifer Lopez
Product:
Manchester, CT
Great service, very professional, beautiful job!
- Elizabeth Savino
Product:
License
CT License# 0624720
Great service. He arrived when stated and everything was repaired quickly. We would definitely use them again.
- Holly & ronald Deome