4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 73

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

Arpin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 12/06/2011

Ron was wonderful. He explained everything and gave me several options to chose from. I went with a rebuild as the warranty seems very good. Thanks for your help

Service: Broken Garage Door Spring Repair

Jennifer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clinton, CT 12/03/2011

Brian was very helpful, very professional, and very pleasant.

Service: Garage Door Repair

Linda W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chaplin, CT 12/02/2011

James is an asset to your company. Give him a raise! My door works better than new. Thank you sooo much!

Service: Garage Door Repair

Kenneth L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 12/01/2011

Service prompt and efficient; part quality explained; 7 year warranty a plus.

Service: Broken Garage Door Spring Repair

Glenn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 11/29/2011

Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.

Response from Walt Arvin Business Owner

I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.

Service: Garage Door Repair

Sam N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 11/28/2011

Technician showed up a little late, but otherwise did a great job. Explained everything and got the door working right.

Service: Broken Garage Door Spring Repair

Bob A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 11/23/2011

Good service but a bit too pricey!

Response from Walt Arvin Business Owner

Thank you for your feed back. As I mentioned on the phone, we provide the best parts and warranty. We completely rebuilt your door and provided you a 7 year warranty -- new doors typically only come with a 1 year warranty on the parts. We stand behind our work and parts and will be happy to come out and repair your door within the next 7 years with no charge for parts or labor.

Service: Broken Garage Door Spring Repair

Ken E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
West Avon, CT 11/20/2011

Thank you. Brian did a wonderful job and explained everything to me. This was a very pleasant experience.

Service: Garage Door Opener Install

Brad J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, CT 11/17/2011

Would recommend Ron and the company to others. You guys know what excellent service is all about!

Service: Garage Door Repair

Sandi O

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Meriden, CT 11/15/2011

Brian was terrific. I highly reccommend him and your company!

Service: Install Garage Doors

Kenneth E.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, CT 11/12/2011

Would recommend to others. Knows what service excellence is all about.

Service: Broken Garage Door Spring Repair

Steve & Nancy B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service could not have been better. Ray was a consummate professional: worked hard and steady; pleasant, courteous; explained everything; cleaned up the area better than it started! The doors are quiet and high quality.

Service: Broken Garage Door Spring Repair

Frank B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Essex, CT 11/11/2011

Great attitude and customer service

Service: Broken Garage Door Spring Repair

Carrie G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plainville, CT 11/02/2011

Excellent Service!

Service: Garage Door Repair

Richard W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Enfield, CT 10/26/2011

Very competent and pleasant!

Service: Garage Door Repair

Matt B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James did a great job. A++

Service: Garage Door Opener Repair

Susan L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 10/21/2011

Ron did an excellent and very efficient job of assessing the problem and doing the work. He answered all questions very clearly. Thank you!

Service: Garage Door Repair

Bud G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lebanon, CT 10/20/2011

We were extremely pleased with the quality of product and service that we received from Precision Door. The installer was very knowledgeable and friendly. The work was completed in a professional manner. Jimmy (the sales man) was very knowledgable and pleasant as well. We are very happy with our new garage door and opener â?? it looks great and works flawlessly. We highly recommend Precision Door!

Service: Broken Garage Door Spring Repair

Elisabeth G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chester, CT 10/19/2011

Excellent Service. Thank you!

Service: Garage Door Opener Repair

Bill S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bozrah, CT 10/07/2011

James arrived 45 minutes early. Installed 2 openers with remotes and keypads in 2 hours. He was friendly and answered all my questions and showed me how the remotes worked. He did a great job cleaning up when he was finished. Very happy w/James

Service: Garage Door Opener Repair

Lawrence S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was an excellent technican, very knowlwdge and skilled. Your company's response to our needs was quick and well done. Thanks!

Service: Garage Door Repair

Frank B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Essex, CT 09/22/2011

Great attitude and customer service!

Service: Garage Door Opener Repair

John M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 09/22/2011

I'm sure people are quick to complain when they are not satisfied, but I want to take this opportunity to say thank you and to tell you how pleased I am with the service your company and James provided. You guys were at my house with 3 hours of my initial call and fixed the problem with 45 minutes of arriving at the house. James provided a very clear explaination of what was wrong with my door and gave me several options from which to choose from. I am very pleased with my purchase and want tell tell you that my door has never work this well and sounded so quiet. Fantastic job all around! Thank you and James.

Service: Garage Door Repair

Rick P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 09/13/2011

You came out to overall both of my doors and replaced both operators. Your technician was very pleasant and did what I thought was a terrific job. Unfortunately within a couple days one of the bolts that fasten the opener to the door wasnâ??t tightened hard enough and fell off. I called you that following Sunday and spoke to one of the customer service reps. I was very disappointed to find out that you could not come out that day and that I would have to wait until Monday. After speaking with your manager Paul (on Sunday afternoon) I was informed that the Sunday Technician was having mechanical issues with his van and that you did not have a back-up technician available. I did get the first available appointment that Monday. Your technician came out and reattached the opener and apologized for his error. I also received a follow-up call from the owner (Walt) who sounded sincere when he stated how sorry he was that my experience with his company caused frustration and how much the company prides itself in providing first rate customer service and that you try to learn from every instance where you fall short. I can honestly say that after a rough start you showed who they really are â?? a company that makes every effort to make things right. Thank you and I will certainly use you again.

Response from Walt Arvin Business Owner

As the customer stated, we did not live up to our work quality and customer service standards. This was a huge disappointment to us. We take great pride in achieving these goals (when we do) and take to heart our failures when we do not. We have upgraded the nuts and bolts we use to fasten the J-Bars (this was the issue for this customer) and now use nylon lock nuts which are designed to never come unfastened. We welcome all comments even those that are not exactly what we want to hear.

Service: Garage Door Repair

Jennifer E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My new door looks great and is very quiet. I love it!

Service: Broken Garage Door Spring Repair

Tom G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Wonderful service. The new garage door looks great and is so quiet I check to make sure the door is closed after I push the button on my way in the house. I can't believe I lived with such a loud garage door for so many years. These guys did everything they said they would. I have already reccommended the company to a couple friends!

Service: Install Garage Doors

Sue K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granby, CT 09/02/2011

Excellent service. We liked that weekend service did not cost anymore. The service technician was very efficient. He repaired our garage door in less than 30 minutes and fully explained everything. I now know quite a bit about garage doors... wow!

Service: Broken Garage Door Spring Repair

James K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job. Thanks!

Service: Garage Door Repair

Chris H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 09/01/2011

Very pleased with your company

Service: Install Garage Doors

Chris H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 09/01/2011

Very please with your company.

Service: Install Garage Doors

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720