Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.

- Anthony Moosey