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Chet S
Average: 4.89 stars
Chet S's Bio:
Chet has nearly 25 years experience in the garage door industry. He takes pride in being able to diagnose and fix any issue he comes across with his expertise. He enjoys spending his free time with his family, or getting ripped at the gym.
Bloomfield, CT
Excellent informative website. Person who answered phone was polite, patient, and provided comprehensive information. Technician was courteous, patient, explained everything, had all required supplies and logistics, and left the worksite clean and orderly. Best of all, the garage door works and left us with a feeling o confidence.
- Thomas Ostronic
Glastonbury, CT
Amazing service! Chet was courteous, sincere and professional.
- Marcia Perel
Manchester, CT
Precision Garage Doors stands behind their work. I appreciate their professionalism and prompt service to adjust my new doors post installation. Thank you!
- Brenda Conti
Andover, CT
Great service and installation. Quick and efficient.
- Ian Stanton
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Technicians: Chet S
New Haven, CT
Very pleased with Chet, work was preformed very well. Chet was most professional.
- Sal Brancati
West Hartford, CT
The technicians that come to service the garage door are always extremely knowledgeable and professional. They do great work, quickly and efficiently. It's always a pleasure to work with your team.
- Arthur Masi
Watertown, CT
Chet represented the company well and presented the product in a professional way. He answered all my questions and explained the estimate clearly and completely.
- Joe Sheehan
Old Lyme, CT
Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.
- Diane Blackwell
Southington, CT
Came out in snowstorm and did a good job!
- Pam Wholley
East Hampton, CT
We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.
- Barbara Allis
Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.
Meriden, CT
Chet arrived on the time I was told. He quickly found the problem and said he could do the work. It would take him about 30-45 minutes. Chet was done in about 35 minutes. Chet was very professional. I will definitely call and ask for him again. Thank you for the fast service.
- Tom Cirillo
West Hartford, CT
Precision was quick to respond to my call for service. They even asked about moving my Wednesday appointment up to Monday, but it did not work for me. Rare that a company will want to move an appointment up- shows me they care about their business. The only negative thing I can say is that we had arraigned a 2pm appointment and adjusted work schedules to that, but the tech showed up at 1pm. Luckily a family member was home, but they were not the one who could make any decisions on repair, cost, etc. The work was done well, a thorough walk through of the new equipment was given and the work area was cleaned up.
- Paul Palmer
Vernon Rockville, CT
We have used Precision Garage twice over the past year, and once again we are extremely happy with the service. Our tech, Chet, was great. He took the time to give us a bunch of price options for different services and he was patient with all my questions. He showed up exactly when he said he would, too. We are very happy with Precision.
- Ashley Sadler
Farmington, CT
Your service tech did an outstanding job. He really knows his business. Response time was excellent. Chet is an asset to your company. My family and friends have already been informed and know how to reach you if necessary. You have a wonderful company. Your website is very professional.
- George w England
West Hartford, CT
We had used Precision before to service our garage doors, so they were our first call when our door opener broke. Chet came over late Saturday afternoon and quickly and efficiently replaced both door openers. He was polite, professional and thoroughly explained everything that needed to be done. Then he didn't finish until everything was operating to both his and our liking. Very happy with everything.
- Todd Warner
Windsor, CT
The installer was very courteous and explained his evaluation of the existing door condition prior to the door opener installation. The installation was completed within a short time. Post-installation, he explained all of the features and demonstrated the operation of the door. Overall, very satisfied with the work performed.
- Judith & maurice Devin
Lebanon, CT
Great experience. Friendly, expert service. Technician was willing to do all that was needed to repair my door function and safety. Also needed a new opener. Satisfied
- William Ziedman
We were so pleased with the promptness of the service call. They came out the same day we called and fixed our door. The technician was very knowledgeable and did a fantastic job.
- Amedeo Carta
Plainville, CT
On time - communicated what needed to be done and did it. So nice to have the garage door working again! Thank you!
- Joyce Brown
West Hartford, CT
It was easy to get an appointment to accommodate my schedule. The service called beforehand to let me know he was on his way, and was on time. He did a thorough assessment of the condition of the door, and gave me options for repair or replacing. Worked quickly and professionally. I would definitely use Precision Garage Doors again.
- Claire S
Weatogue, CT
I was able to get an appt. the day after I called. Serviceman was on time, professional, efficient and nice to deal with. They have a great warranty and I would use them again.
- Beverly Jackowitz
Preston, CT
Precision Door did a very good job on our garage door. The repair man was very helpful and thorough in his assessment of what needed to be done and was quick to get it done. Pricing was better than their competitors and that's very important to me more than ever these days.
- Joanne Zaccheo
Meriden, CT
The appointment was extremely easy to set up the, rep on the phone was very friendly and the tech who came out called ahead and was very accommodating!
- Aura Smith
Colchester, CT
5 stars for very good service on time,help me choose a new garage door opener,show us how to use the opener and he clean up after installation.He was very courteous.
- Francis Zvach
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Technicians: Chet S
Old Lyme, CT
Chet Shrader did a great job refitting all the rolling hardware on both our garage doors. He exuded competence and enthusiasm, reflected in his completion of the elaborate job in less than two hours! His thorough analysis and explanation of the problems and solutions was very reassuring. We also appreciated his arrival on time, and the 30-minute telephone advance notice.
- Gordon Krusen
Old Saybrook, CT
5 stars, basically for your service tech, Chet, called before he got here, got here on time, did a very competent inspection of the 2 doors, made recommendations, did the work and was gone in less than 1 1/2 hours.
- Frank Kohl
Wethersfield, CT
I would highly recommend Precision garage door. They were able to come out the same day when my door broke and was in the open position. I was leaving for the weekend and they came right out. After looking at the door it was determined that I needed a new door (mine was 50 years old). They gave me an estimate right then. I called later and scheduled a replacement door which took 3 weeks to come in. Then it was installed easily and professionally and looks great!
- Pam Ragonese
Colchester, CT
Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.
- Anthony Moosey
License
CT License# 0624720
installer was on time, explained the problem. and completed work in a timely manner, good personality
- Randolph Scott