Chet S has received 437 reviews, averaging 4.9 Stars!

About Chet

Chet has nearly 25 years experience in the garage door industry. He takes pride in being able to diagnose and fix any issue he comes across with his expertise. He enjoys spending his free time with his family, or getting ripped at the gym.
Trusted
Professional
Customer
Focused

Reviews for Chet S

Lorraine Wilcox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 07/13/2018

Very pleased with service. Chet is very professional, explained everything, gave options and completed the repair of the garage door in one hour. 5 stars!, I would call again with any problems and refer my friends to Precision

Chet S

Technicians: Chet S

Service: Garage Door Repair

Janet Carlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 07/13/2018

You get 5 Stars. Chet was very helpful and knowledgeable. We were pleased with his work. We were happy with same day service.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Don Walcott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granby, CT 07/10/2018

Chet did a great job replacing everything except the door and electric door opener.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Cables

Dennis Usky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
East Haven, CT 07/07/2018

Jeff was great replacing and repair my door at my home. Thanks so much went above and beyond to ensure all my needs were meet. Thanks again

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Rollers

James Hengoed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 07/06/2018

Excellent service. Tech was very nice and did a great job-5 stars.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chet was outstanding. Very professional, punctual and honest. I would recommend him.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Barbara Carson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 06/28/2018

Arrived on-time, recommended what should be done and did it very quickly and well.

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Opener

Scott Proulx

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 06/23/2018

Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.

Chet S

Technicians: Chet S

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Richard Levene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Essex, CT 06/22/2018

Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.

Chet S

Technicians: Chet S

Service: Garage Door Repair

John Carew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Niantic, CT 06/08/2018

My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Opener

Gary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/30/2018

This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.

Response from Walt Arvin Business Owner

Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Hal Pedersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 05/28/2018

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Emily

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Storrs, CT 05/17/2018

Absolutely excellent service from Chet and Precision Door!

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Brian Toegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 05/13/2018

Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Kathy R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chet was very courteous, prompt, professional and informative. My family and I appreciated him telling us our options . We would recommend Precision to everyone.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Jay Vadiveloo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I believe we have used them a few times and before and the service is excellent.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

David Cotton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Received same day service for broken garage door. Chet Shrader very professional and explained in detail repairs necessary for safe operation. Concluded work in timely manner. Very satisfied with my first experience with Precision Door and would not hesitate to recommend to neighbors & friends.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Benson Horowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, CT 05/07/2018

The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price

Chet S

Technicians: Chet S

Service: Garage Door Repair

Randolph Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, CT 05/03/2018

installer was on time, explained the problem. and completed work in a timely manner, good personality

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Thomas Ostronic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
04/30/2018

Excellent informative website. Person who answered phone was polite, patient, and provided comprehensive information. Technician was courteous, patient, explained everything, had all required supplies and logistics, and left the worksite clean and orderly. Best of all, the garage door works and left us with a feeling o confidence.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Marcia Perel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Amazing service! Chet was courteous, sincere and professional.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Brenda Conti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 04/20/2018

Precision Garage Doors stands behind their work. I appreciate their professionalism and prompt service to adjust my new doors post installation. Thank you!

Chet S

Technicians: Chet S

Service: Install Garage Doors

Product: Garage Doors

Ian Stanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Andover, CT 04/03/2018

Great service and installation. Quick and efficient.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Sal Brancati

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Haven, CT 03/30/2018

Very pleased with Chet, work was preformed very well. Chet was most professional.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Arthur Masi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technicians that come to service the garage door are always extremely knowledgeable and professional. They do great work, quickly and efficiently. It's always a pleasure to work with your team.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Joe Sheehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Watertown, CT 03/17/2018

Chet represented the company well and presented the product in a professional way. He answered all my questions and explained the estimate clearly and completely.

Chet S

Technicians: Chet S

Service: Install Garage Doors

Diane Blackwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 03/09/2018

Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Rollers

Pam Wholley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Came out in snowstorm and did a good job!

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Cables

Barbara Allis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.

Response from Walt Arvin Business Owner

Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Tom Cirillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Meriden, CT 03/01/2018

Chet arrived on the time I was told. He quickly found the problem and said he could do the work. It would take him about 30-45 minutes. Chet was done in about 35 minutes. Chet was very professional. I will definitely call and ask for him again. Thank you for the fast service.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720