4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 38

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

Richard Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hampton, CT 07/01/2018

I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Sally Terry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very satisfied with the service.

Service: Garage Door Opener Repair

Barbara Carson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 06/28/2018

Arrived on-time, recommended what should be done and did it very quickly and well.

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Opener

Scott Stafford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 06/25/2018

Had new hardware and a new opener installed on our 18 year old garage doors. Service was on time and work was exceptional. A few weeks later the wall mounted opener quit working. I called and the technician came out the next and repaired it at no charge. Great response. Thank you.

Service: Garage Door Repair

Product: Opener

Scott Proulx

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 06/23/2018

Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.

Chet S

Technicians: Chet S

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Ray Bonner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 06/23/2018

Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.

Service: Garage Door Opener Install

Richard Levene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Essex, CT 06/22/2018

Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Lisa Cioto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5, great friendly repair tech. Prompt service . No complaints at all ! :)

Service: Broken Garage Door Spring Repair

Product: Springs

Lou Beaudoin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmer, MA 06/11/2018

The technician Tom was very prompt very friendly answered all my questions I will use the service again if needed and I will recommend it to all my friends in Western mass thank you guys????????????

Service: Garage Door Opener Repair

Product: Remotes / Keypad

John Carew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Niantic, CT 06/08/2018

My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Opener

Katheleen Brutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, CT 06/02/2018

Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!

Service: Install Garage Doors

Product: Garage Door Opener

Sal Lopisi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 06/01/2018

Excellent work done by Jay. He was early and satisfied all my requirements.

Service: Garage Door Opener Install

Product: Garage Door Opener

Lon Chubb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!

Service: Garage Door Repair

Product: Cables

Gary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/30/2018

This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.

Response from Walt Arvin Business Owner

Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Joseph Malena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 05/29/2018

I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!

Service: Install Garage Doors

Hal Pedersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 05/28/2018

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Mark Kenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!

Service: Garage Door Opener Install

Product: Opener

John Sanchez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 05/22/2018

Jay was great. Good guy. Personable. Professional.

Service: Install Garage Doors

Emily

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Storrs, CT 05/17/2018

Absolutely excellent service from Chet and Precision Door!

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Joseph Chlosta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ed was great. I will only use precision door exclusively for any future overhead door needs.

Service: Garage Door Opener Install

Product: Opener

Brian Toegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 05/13/2018

Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Michael Curtin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.

Service: Garage Door Repair

Kathy R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chet was very courteous, prompt, professional and informative. My family and I appreciated him telling us our options . We would recommend Precision to everyone.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Jay Vadiveloo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I believe we have used them a few times and before and the service is excellent.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Claudia Kipp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 05/08/2018

Ron our installer was awesome ! He was knowledgeable and friendly! He was a perfectionist and would recommend to everyone! We were recommended through our neighbor !!! Awesome thank you Ron !!!!

Service: Install Garage Doors

Product: Garage Doors

David Cotton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Received same day service for broken garage door. Chet Shrader very professional and explained in detail repairs necessary for safe operation. Concluded work in timely manner. Very satisfied with my first experience with Precision Door and would not hesitate to recommend to neighbors & friends.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Benson Horowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, CT 05/07/2018

The tech lubed and adjusted my doors efficently and quickly. He did it under my warranty. I was pleasentlly surprised. Good kob, great price

Chet S

Technicians: Chet S

Service: Garage Door Repair

Anne Walling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
05/05/2018

Quick appointment made, call received when 20 minutes out, friendly pleasant service. Oh - and an easy repair! Thank you!

Service: Garage Door Repair

Randolph Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, CT 05/03/2018

installer was on time, explained the problem. and completed work in a timely manner, good personality

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Michael Keeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Haven, CT 05/01/2018

I search for a company to replace my broken garage door on Home Advisor and Precision Door came up as the default business. I read several reviews, the majority of which were positive. So, I ordered my door from Precision. There was one hiccup when my door was installed. The hiccup was that one of the panels had a crease on it. I informed Precision about this matter and it was resolved. Precision replaced the panel with a new one. The door now looks great and the garage door opener I ordered with the door works fine. I found the company to be very professional and responsive.

Service: Install Garage Doors

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720