4.9 1 2 3 4 5 2,322 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 38

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is reviewed very positively across Connecticut and western Massachusetts for fast response, professional technicians, and clear communication. Customers frequently describe the team as knowledgeable, courteous, and efficient, with many noting same-day or next-day service, clear explanations of repair options, and clean, thorough workmanship. Repeat customers and first-time callers alike commonly say the company is easy to schedule with, reliable, and delivers strong results on repairs, opener installs, and full door replacements. A smaller number of reviews mention pricing as fair or reasonable, reinforcing value when service is viewed as complete and dependable.

What Customers in Your Area Mention Most

Professionalism (338) Reviewers repeatedly describe the team as professional, courteous, respectful, and easy to work with. Expertise (301) Customers frequently praise the technicians as knowledgeable, skilled, thorough, and able to diagnose problems quickly. Responsiveness (292) Many reviews highlight quick callbacks, prompt follow-up, and fast arrival after the initial request. Speed (282) Customers consistently note fast repairs, quick installations, and efficient completion of the work. Communication (257) Reviewers value the clear explanations, updates, ETA calls/texts, and upfront walkthroughs of options and costs. Friendliness (222) Technicians are often described as friendly, pleasant, kind, personable, and patient. Service (205) Customers praise the overall service experience, often saying the company is helpful, attentive, and great to work with. Workmanship (191) Reviews commonly mention quality repairs and installations, with doors and openers working smoothly, quietly, and correctly afterward. Booking Experience (153) Customers frequently say scheduling is easy and convenient, including online booking and fast appointment availability.

Recent Reviews from Connecticut

Alan & Janet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middletown, CT 07/10/2018

Jay arrived early, promptly diagnosed the problem, accessing work orders from previous visits and easily completed the repair. It was a pleasure to interact with him. I wish all home repairs went this smoothly.

Service: Broken Garage Door Spring Repair

Chang Liu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tolland, CT 07/09/2018

Walt is very friendly, explained everything well.

Service: Garage Door Repair

Dennis Usky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
East Haven, CT 07/07/2018

Jeff was great replacing and repair my door at my home. Thanks so much went above and beyond to ensure all my needs were meet. Thanks again

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Rollers

Diane Dieters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chicopee, MA 07/06/2018

I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company

Service: Garage Door Opener Install

Product: Cables

James Hengoed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 07/06/2018

Excellent service. Tech was very nice and did a great job-5 stars.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Maggart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 07/04/2018

Wonderful service from the time the representative came by to show us samples and give us a quote to the installion of the doors once they were delivered. Very efficient and pleasant to deal with. I highly recommend them!

Service: Install Garage Doors

Product: Garage Doors

Archer Edgar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 07/03/2018

I found Precision in the yellow pages and was comfortable with the agent who answered the phone. The appointment process was simple and I was impressed with knowing ahead who my repair person would be including his photo on the web site. The work was quick and professional. Ed Dombrowski is a real pro and very pleasant to deal with. I must admit to sticker shock but that may be because of my age as I remember what it cost for parts when the equipment was last serviced. I would recommend Precision but advise client to fully understand the charges.

Service: Broken Garage Door Spring Repair

Robert Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chet was outstanding. Very professional, punctual and honest. I would recommend him.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hampton, CT 07/01/2018

I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Sally Terry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very satisfied with the service.

Service: Garage Door Opener Repair

Barbara Carson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 06/28/2018

Arrived on-time, recommended what should be done and did it very quickly and well.

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

Product: Opener

Scott Stafford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 06/25/2018

Had new hardware and a new opener installed on our 18 year old garage doors. Service was on time and work was exceptional. A few weeks later the wall mounted opener quit working. I called and the technician came out the next and repaired it at no charge. Great response. Thank you.

Service: Garage Door Repair

Product: Opener

Scott Proulx

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 06/23/2018

Nothing but good things to say. Polite and took his time to help us understand everything he was doing , parts needed etc. Installed springs, new unit, belt, cables , keypad, and door hardware. Fast and well done. Very pleased with this company.

Chet S

Technicians: Chet S

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Ray Bonner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 06/23/2018

Very pleased with the service and the serviceman . Efficient , professioal and informative . I am happy to reference and recommend precision.

Service: Garage Door Opener Install

Richard Levene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Essex, CT 06/22/2018

Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Lisa Cioto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5, great friendly repair tech. Prompt service . No complaints at all ! :)

Service: Broken Garage Door Spring Repair

Product: Springs

Lou Beaudoin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmer, MA 06/11/2018

The technician Tom was very prompt very friendly answered all my questions I will use the service again if needed and I will recommend it to all my friends in Western mass thank you guys????????????

Service: Garage Door Opener Repair

Product: Remotes / Keypad

John Carew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Niantic, CT 06/08/2018

My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Opener

Katheleen Brutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, CT 06/02/2018

Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!

Service: Install Garage Doors

Product: Garage Door Opener

Sal Lopisi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 06/01/2018

Excellent work done by Jay. He was early and satisfied all my requirements.

Service: Garage Door Opener Install

Product: Garage Door Opener

Lon Chubb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!

Service: Garage Door Repair

Product: Cables

Gary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/30/2018

This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.

Response from Walt Arvin Business Owner

Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Joseph Malena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 05/29/2018

I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!

Service: Install Garage Doors

Hal Pedersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 05/28/2018

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Mark Kenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!

Service: Garage Door Opener Install

Product: Opener

John Sanchez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 05/22/2018

Jay was great. Good guy. Personable. Professional.

Service: Install Garage Doors

Emily

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Storrs, CT 05/17/2018

Absolutely excellent service from Chet and Precision Door!

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Joseph Chlosta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ed was great. I will only use precision door exclusively for any future overhead door needs.

Service: Garage Door Opener Install

Product: Opener

Brian Toegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 05/13/2018

Chet came to our house to service our garage door. Called before he showed up and was very professional and thorough. Finished the job and carefully went thru what he had done to ensure everything worked perfectly. Glad we made the call to Precision Door.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Michael Curtin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 Stars Ed the technician who came to assess the problem was great. He called to let me know he would be late. He found the problem was installation related and advocated for us so that there was no charge even though the door was installed 4 years ago. Because of the excellent customer service I asked him for an estimate for a new garage door and we are considering replacing the door.

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720