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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2177 reviews, averaging 4.89 Stars:
Old Saybrook, CT
Wethersfield, CT
I would highly recommend Precision garage door. They were able to come out the same day when my door broke and was in the open position. I was leaving for the weekend and they came right out. After looking at the door it was determined that I needed a new door (mine was 50 years old). They gave me an estimate right then. I called later and scheduled a replacement door which took 3 weeks to come in. Then it was installed easily and professionally and looks great!
- Pam Ragonese
Colchester, CT
Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.
- Anthony Moosey
West Hartford, CT
Easy appointment time, technician Ed showed up ahead of schedule and got the job done perfectly. Ed was courteous and knowledgable, pleasure to have around, definitely recommend!
- John Yuan
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Technicians: Ed D
Old Saybrook, CT
Ed was great; efficient and informative, doors are repaired!
- Kent Ashworth
Simsbury, CT
One of the springs broke on one of my garage doors. I called Precision and got an appointment for the next day. Technicians called and arrived about 20 minutes early, examined the door with the broken spring and also pointed out fraying cables and issues on the other door. Fixed both doors and while the invoice was twice what I had planned, after 25 years of use, both doors needed to be fixed and updated. We are very pleased with everything except the lack of a "BUY ONE GET ONE FREE" special. I have used Precision three times now (twice for my daughter and once for us) and I wouldn't use anyone else.
- Bob Hilliard
Avon, CT
I was thoroughly impressed with the service Precision Door Service provided. The technician who came to fix the door was friendly, respectful and very well informed. His knowledge of the overhead garage door was excellent. He solved the problem and his charge was good. When I called, I was given an appointment the next day. 5 Star rating.
- August Olivar
Old Lyme, CT
I was extremely satisfied with Precision. Ed came over and was very professional, direct and friendly. He took the time to troubleshoot my problem and fixed it . . . without me having to incur the expense of purchasing a new motor or motherboard. I had ANOTHER company out who seemed to focus on selling me a new motor without doing legitimate diagnosis. Well . . . I called Precision to get a second opinion and sure enough my instincts were right. First time for everything. I did NOT need a new motor.
- Doug Lowell
East Haven, CT
Had to change the time of my appointment and it was done with no hesitation at all. The guys were prompt and explained all that needed to be done so my door would be safe. Very courteous and worked efficiently.
- Donna Caulfield
Springfield, MA
They did a excellent job. Would definitely recommend.
- Chris Dailey
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Rocky Hill, CT
As a homeowner we have our go to’s for everything. From plumbers to electrical we all have our key players that we know we can count on to do the job. I was amazed at how well Dave handled my repair and looked at the overall opportunity to teach me what to look out for down the road. Awesome job!! Adding them to my contact list right now.
- Jason Myers
Longmeadow, MA
Very courteous, responded very quickly to our request.
- Bill Sears
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Chicopee, MA
On time, organized, efficient, an absolute positve experience for me. From the request for service, the email confirmation of request, the amazing install. In my view you have a problem with your garage door call Precision. Thanks Chris.
- Kenneth Stiles
Bristol, CT
My experience was absolutely wonderful. Dave arrived on time and fixed my garage door without having to use any additional parts! He just put it all back together for me and was done in 30 minutes! I would recommend Precision Garage Door Service to anyone! Thank you!
- J. Mitchell
Hartford, CT
The Technician was very knowledgeable and hospitable. He educated me about my garage door and it's functionality. No repair was done. If I need repairs and parts I will define
- Lynette Barnes
Bloomfield, CT
Garage door was stuck and would not close. I could not leave my house open to the elements. On top of that, had an afternoon wedding to attend. When I called Precision they had no techs available until the next day. I explained my dilemna and the had a tech at my house within the hour. They secured my garage and gave me a great quote to repair or replace. Job well done with impeccable service!
- Dwight Bolton
Bristol, CT
I am so very happy with your service. Same day service is usually unheard of, but not this company. Customer service was excellent!. Chris the tech was outstanding!!!!!!!!!!!!!!!! Chris solved my door issues and I am very happy. I look forward to doing business with your company again and I am going to tell my family and friends about you also! THANK YOU!
- Lisa Penikas
Manchester, CT
The technician called before arriving and was nice and early which I appreciated. He was thorough and explained everything. I would recommend Precision for anyone's garage door needs.
- MN
Wethersfield, CT
Excellent service, friendly and timely
- Jean Schuberth
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Technicians: Ed D
South Windsor, CT
Yes, same-day service is important to me. And your background checks and drug checks of employees is very important!
- Mary Ann Elliott
I was very satisfied with Precision Garage Doors. They did a thorough, professional job. If I need more work done on my garage doors at any time in the future, I will definitely use them.
- Karla Fox
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Belchertown, MA
we were both surprised that the work we needed done was on the very same day we called in and the technician arrived earlier than when we were quoted...he was very professional and did a thorough job from start to finish...He explained everything to me as to what he was doing and was not pushing to get the job done, but took his time & did everything he needed to get done in a orderly manner. Very pleased with the work & company itself & would gladly pass on a A-1 rating to anyone who needed overhead door service...Job well done & muchos KUDOS!!!!!
- Michael Clogston
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Feeding Hills, MA
Prompt and professional service by Chris Young. Chris programmed a new remote for me and also installed safety cable and lubricated the tracks. All needed work was clearly explained as well as remote warranty period. Easy to book an appointment online by chatting with a customer service rep.
- Carol Moran
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Southington, CT
THIS WAS MY SECOND REPAIR ONLY BECAUSE I LEFT A BROOM IN THE TRACK!! i RECEIVED PROFESSIONAL SERVICE FROM YOUR TECH. DAVE. I WOULD USE YOUR SERVICES AGAIN WHENEVER I HAVE A PROBLEM. fAST REPAIR,PROFESSIONAL SERVICE,FAIR PRICE,THANKS AGAIN FOR QUALITY WORK AND EXCELLENT PERSONEL.
- Arthur Taylor
Ludlow, MA
Chris called ahead and arrived on time. He immediately triaged the problem and was able to give me an honest opinion on fixing and repairing not only the garage door opener but replacing the garage doors as well. We will definitely be using him again for our door replacements. He has a great personality and knows his stuff!
- Lilly Quiterio
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Westfield, MA
Christopher, your technician, called in advance and arrived in a timely manner. He was well spoken, polite and knowledgeable. He immediately recognized the problem with the opener, made the necessary repairs, checked and rechecked his work to be sure the doors were operating properly and reviewed with me all work he had completed. I wouldn't think twice about having Precision do any future work for me.
- Bob Delisle
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Hamden, CT
This is the third time I have used Precision, all for different reasons. This continues to be one of the best companies I have ever worked with. The technicians are always polite and make sure the job is done right. Thank you!
- Mario Ciccarini
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Middletown, CT
EXTREMELY SATISFIED WITH THIS COMPANY!!!!!!....fixed my garage door very fast.
- David Spears
Naugatuck, CT
Although I did not go with your company, I would still recommend you. The only reason I choose another company was the time frame for the completion. You gave a very competitive quote, slightly higher but within the expected spending range. Your salesman was very thorough an honest in his evaluation and I did feel that I could trust him. I simply needed to complete my installation sooner than you could do the job.
- Brenda Pettit
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Longmeadow, MA
The reviews are true. I called to make an appointment at 11am and they had two time slots available later that day. The tech arrived was able to come early and that worked for me. The tech was friendly, efficient and able to explain and answer questions. Should I ever need to, I'll be calling again.
- Adam
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License
CT License# 0624720
5 stars, basically for your service tech, Chet, called before he got here, got here on time, did a very competent inspection of the 2 doors, made recommendations, did the work and was gone in less than 1 1/2 hours.
- Frank Kohl