4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 65

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

Jim Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian is a great representative for your company

Service: Broken Garage Door Spring Repair

Mark Aprea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newington, CT 04/16/2014

Service technician was very knowledgeable and pleasant to work with. The estimate was not very well communicated over the phone before the technician came to the house. Also person on the phone did not make us aware that there was a discount for cash payment.

Response from Walt Arvin Business Owner

I apologize if you felt the we didn't communicated well on the phone. It is impossible for somebody to diagnosis your garage door issue over the phone. Our customer service staff is the best trained and many have over 10 years of experience, but they can only listen to your description of the problem and then give you ideas of what to look for. That's why they are really explaining our process that the technician will go through when at your house. This way you will feel confident that we've really taken the time to properly assess your door and give you options designed to fix the door to the level you want.

Service: Broken Garage Door Spring Repair

Product: Springs

Joan Morrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 04/12/2014

Very efficient, very fast, done in about 20 minutes! Thanks for the good service.

Service: Garage Door Repair

Tim Gurski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 04/06/2014

Very good experience. Ron was informative and professional. I called at 6:00 am on a Saturday and my garage door was repaired at 4:30 pm.

Service: Broken Garage Door Spring Repair

Geoff Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Weatogue, CT 03/14/2014

Did not see advertising. Called you because you were out in December was hoping that the work in December would have been gaur rented but it was not and had to pay again for the same problem 10 weeks later

Response from Walt Arvin Business Owner

Thank you for your comments and business. Our records indicate that the first time we came out to your house you had an issue with your safety eyes -- they were not aligned and as a result the door would not close properly. We also suggested other work as your pulleys were starting to split and was grabbing the cables -- causing the door to not close properly. The second time we came out the door was having issues due to the pulleys. We fixed that issue.

Service: Broken Garage Door Spring Repair

ian Mancinelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Enfield, CT 03/12/2014

Good friendly service and good advice on keeping my garage doors in good condition. Would definitely recommend.

Service: Broken Garage Door Spring Repair

Douglas Cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cheshire, CT 03/11/2014

Brian was very friendly and knowledgeable. The problem of the broken spring and the cables wrapping the pulleys was fixed in a very timely manner. I will recommend your company to any of my friends should the need arise for any repairs or installations. I would not hesitate to use your company in the future.

Service: Broken Garage Door Spring Repair

mark lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just purchased an old home in West Hartford and have had no less than 8 different contractors doing work on the house. These technicians have been by far the best. They showed up on the correct date and at the time we agreed too. They were fast and efficient, cleaned up after themselves and made sure I was satisfied before they left. Ray and Randy did a GREAT quality job.

Service: Install Garage Doors

Product: Garage Doors

georgia reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 03/05/2014

Ron was very professional! He took the time out to explain what the problem was with the garage door opener. Which was great because I was going to replace the opener. It was nice to have someone come to your home who is honest and not trying to rip you off. When it is time for me to replace my opener I will call back precision garage and ask for Ron to install it!

Service: Garage Door Opener Repair

Tim Munsie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was given a time slot of 1-3 for my service request, was disappointed when after I called was told that the service technician would be running late. The service technician did come over sometime after 4 o'clock. Cream on top was that when I asked for some help with the service charge seeing as the experience was poor - I was still charged $50 for a technician essentially telling there was nothing they could do.

Response from Walt Arvin Business Owner

Thank you for your comment. I am sorry that we were unable to keep our promised service time frame. Our technicians try their best to keep to their schedule, but some jobs take longer than expected. I am sorry that the office or the technician did not call you to inform you of the delay. Our normal service charge is $79, so we did reduce the rate by $29 (or a 37% reduction).

Service: Garage Door Repair

Margaret Foran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, CT 03/01/2014

Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.

Service: Broken Garage Door Spring Repair

Margaret Foran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, CT 03/01/2014

Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.

Service: Broken Garage Door Spring Repair

Sheryl Stanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Somers, CT 02/28/2014

AMAZING!!! Ron was incredibly kind and extremely efficient. In the heart of this cold weather, he explained all that needed to be done to get my garage door opener up and running and programmed to my car...It was a pleasure doing business with him and Precision Door. Job well done!!!

Service: Garage Door Opener Repair

John Cassidy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 02/26/2014

Garage door is better than new. Thank you very much

Service: Garage Door Opener Repair

Product: Rollers

Ted Kucharski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was right on time inspite of the bad weather. He was very professional, gave me 3 options for my repair. No pressure at all. He was very quick with the repair. I would recommend the company to family and friends.

Service: Broken Garage Door Spring Repair

Joe Kelleher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Weatogue, CT 02/18/2014

Excellent customer service from setting up the appointment to the day of service. Would recommend to others for future service.

Service: Garage Door Repair

Ina HARRIS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, CT 02/13/2014

Fast service, came out in less than a day, and they even came out during a snowstorm! The service technician was courteous, and completed the job quickly and efficiently. I would not hesitate to call this company again.

Service: Garage Door Repair

Matthew Hull

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Somers, CT 02/07/2014

Brian diagnosed the problem with the door in 10 seconds, and had it fixed in a half an hour. I couldn't be more pleased that I called.

Service: Garage Door Repair

Joel Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Branford, CT 02/04/2014

Brian was very professional and provided exceptional service. I was very impressed that he took the time to explain what he was doing as well as products available without being pushy. In the future I will be using your company because of how Brian F. was able to fix my current issue and provide what to expect in the future with my older garage door. He was very timely and efficient and your service was complete. Thanks

Service: Broken Garage Door Spring Repair

Lavina Gagnon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Timely, great service. Thanks!

Service: Garage Door Repair

John Ryng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 01/30/2014

My garage door spring broke. I called around and precision garage was quick to provided same day service with a 2hr window. Technician assessed the situation and gave me my options. He was professional and courteous.

Service: Broken Garage Door Spring Repair

Product: Springs

Ann Tracanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
East Haven, CT 01/27/2014

Ron called to let me know his expected time. He was right on! Very knowledgeable in his work as well as a gentleman. I asked Ron to explain questions I had, his explanations were perfectly understandable and he was happy to tell me as well as show me. I can't say enough about Ron. He may be a Service Technician, but he is more than that. I would not hesitate to call Precision. You need to know that Ron is quite an asset to your company.

Response from Walt Arvin Business Owner

We value Ron very much. We also know how lucky we are to have him (and our other techs) on our team! Thanks for your comments.

Service: Garage Door Repair

Vanessa Tran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Weatogue, CT 01/26/2014

Ron did a great job, he is very professional and polite.

Service: Broken Garage Door Spring Repair

Dawn Van den eynde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was professional and knowledgable. He did not pressure me to buy something I did not need.

Service: Garage Door Opener Repair

Ismael Carreras

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My son Marcos Carreras recommended your products. Your people were on time, knowledgeable,and very helpful. They seem happy to represent your company and that made me comfortable in selecting your company to replace my door.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

S Barry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hartford, CT 01/10/2014

James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.

Service: Garage Door Opener Repair

Larry Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Snow storm or not.......even though my garage door wouldn't work.....Precision did!!!!!!! My garage door opener was 17 years old and decided to call it quits( of course it decided not to work during the snow storm when I needed it most). No other company braved the weather. We had technician Brian Fisher. Brian installed our new unit without a hitch, expeditiously and professionally. Brian explained the whole system and showed why Precision deserves 5 stars, which I should mention I dont give out lightly!!!! Thanks for the rapid response!!!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Shelley Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 01/01/2014

Very prompt, responsive, reliable. The door was high quality and installation timely and well done!

Service: Install Garage Doors

Product: Garage Doors

Maureen Shiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your same day service was very helpful. The technician quickly accessed the situation and provided us three repair solutions. The door required new springs and balancing. Within 90 minutes it operating better than before. Your technician was very polite and courteous, we are very satisfied, thank you.

Service: Broken Garage Door Spring Repair

Tony Ciarlo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 12/28/2013

The technician was very knowledgeable and gave us prices on repair or replacement. We chose replacement. It was done neatly and in a timely manner. I would not hesitate to recommend you to all. Brian explained the use and warranty to us. Best of all, we liked your e-mail showing us who would be coming to our home. Thank you

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720