4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 64

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

Jerry H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, MA 03/26/2010

I am pleased to give Matt an excellent recommendation for the work he did on my garage door. Thank you.

Service: Garage Door Repair

Carol H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, MA 03/19/2010

It is nice to do business with a company that is concerned about customer satisfaction. I thought that was a thing of the past. Thank you for your service. I will definitely recommend you.

Service: Garage Door Repair

Tom L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 01/21/2010

Your technician was not at all pleasant. He was late and did not apologize. He also looked like he'd just rolled out of bed (with his work clothes on). Please do not ever send him out to my house again.

Response from Walt Arvin Business Owner

I apologize that our technician treated you so poorly. We do not condone this type of behavoir. I have spoken to him and can assure you that he is aware that he needs to treat my customers like I want them treated -- which is clearly not we have done with you.

Service: Garage Door Repair

Harris F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holyoke, MA 01/08/2010

Technician explained in detail what repairs were needed. He answered all my questions. I liked the fact that I received a phone call to let me know there would be a 15 minute delay in his arrival.

Service: Garage Door Repair

Renee S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We could not be more satisfied with the service or the technician!

Service: Garage Door Repair

Gloria L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Lenny was pleasant and knowledgable. He was able to explain everything to me so I could choose the right option for my needs. Your office called to tell me he was running a bit late. Everything together equals excellent service!

Service: Garage Door Repair

Mernoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 12/14/2009

Thank you for such great service!

Service: Install Garage Doors

Ann S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 11/12/2009

Excellent Service. Len showed up on time and did everything he said he would at the price he quoted me. Thank you.

Service: Garage Door Repair

Ann E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.

Response from Walt Arvin Business Owner

Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.

Service: Install Garage Doors

Steven B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hadley, MA 03/04/2009

When our garage door finally stopped working, we looked in the telephone directory and saw your ad. I was immediately impressed with the quick service we received. The tech was honest and knowledgeable about what could and should be done and repaired everything over and above our expectations! Thanks!

Service: Garage Door Opener Install

Josh Gianni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 12/29/2014

Friendly, quick and very knowledgable. Repaired all our garage doors. Excellent service!

Service: Garage Door Repair

Product: Remotes / Keypad

Stacey B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Southbury, CT 12/19/2014

Super quick, prompt, and friendly service! Highly recommend. 5 stars.

Service: Garage Door Opener Install

Product: Garage Door Opener

Darrell Holley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 12/18/2014

1. Technician arrived at my house when he said he would. 2. In less than 10 minutes knew what the problems were and how to fix. 3. He had the motor and the other problems fixed in about 90 minutes. 4. Great experience with this company.

Service: Garage Door Opener Repair

Jean Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, CT 12/15/2014

Your service man was on time and polite. He was efficient and told me exactly what I needed and what it would cost. I was very satisfied with the service and would rate this experience as 5 stars. If I'm ever in the market for new doors or need service again I wouldn't hesitate to call Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Taglia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 stars. I had used another local company in the past but they left the business. I saw your company's name come up on the Internet with a good customer review. I had a repair done to my lift master. It ended up needing a circuit board. Paul the technician was a very friendly, knowledgeable worker and worked hard to get the job done right.

Service: Garage Door Opener Repair

James French

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 12/12/2014

Technician was polite, efficient and great to work with. The quality of the work was excellent. My only complaint was the cost of the repair. 179.00 for an adjustment to the door (15 minutes) and a new remote seems a bit expensive.

Response from Walt Business Owner

I'm sorry you felt the price was expensive. We strive to provide the best customer service, quality parts, and a fleet of vans stocked with enough parts to fix customer problems on the first visit 96% of the time. We try to provide this service at competitive rates.

Service: Garage Door Repair

Product: Remotes / Keypad

Primo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron Lecours was a class act. He was on time, courteous, and fixed my garage door in no time at all. The door has never worked as good as it does now. Very happy customer and highly recommend Precision. Thanks again!

Service: Garage Door Repair

Jim Grant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 12/11/2014

Phone receptionist excellent We needed service as I was just discharged from the hospital after suffering a heart attack. I am unable to work. Your tech was prompt ,courteous, and knowledgeable of his products. He examined the door, diagnosed the problems and fixed it. I would have appreciated a price list for parts and labor so that I known exactly what the $321 was for. Otherwise, super service, and I will follow up on his suggestion for a new door and all that goes with it.

Service: Garage Door Opener Repair

Rod Schwab

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
West Haven, CT 12/04/2014

Five stars. I was able to quickly schedule an appointment, work was performed quickly and was high quality. Technician was helpful and knowledgable. Overall, was a great experience and I will use PDS again.

Service: Garage Door Repair

John Townsend

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Deep River, CT 11/27/2014

Last year I had Precision Door Service in to fix, repair and quiet one of my two garage doors. After the work was complete I couldn't believe how quiet my garage door had become. Just this week (a year later) Precision came by to take care of the other door. It too now operates with as little noise as the first one. Thanks very much for two great jobs!

Service: Garage Door Repair

Product: Rollers

Jennifer Bennick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Branford, CT 11/15/2014

came next day- fast, efficient. would definitely recommend.

Service: Broken Garage Door Spring Repair

Peter Harron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Essex, CT 11/11/2014

my old garage door works again thanks to Brian.

Service: Broken Garage Door Spring Repair

Product: Cables

Margaret Quinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
West Haven, CT 11/08/2014

5 stars---technician right on time! found the problem with the door opener and had it fix and was done in total of 30 min-

Service: Garage Door Opener Repair

Joe Marafito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 11/06/2014

Overall the service was wonderful. Ron was quite knowledgeable and friendly and performed the task at hand in a remarkably quick fashion. While a bit expensive I am hoping the longevity of the product replacement and repair work will be well worth the price. Would not hesitate to use your company again. Certified techs., fully insured, number of techs. and the ability to get a relatively quick appointment were all pluses. In reference to the appointment it was a pleasure to receive a call from Ron indicating he was running a little late and gave me a time he would arrive and met that time. Overall,at this point in time , I would rate the service as a 4.5 and would not hesitate to call again or make a referral.

Service: Broken Garage Door Spring Repair

Patrice Carson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Somers, CT 07/15/2014

The service was friendly and efficient and they did what they said they were going to do. Although I had a AAA coupon, after seeing what they did, I would probably use them again without a coupon.

Service: Garage Door Repair

Deborah Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
West Haven, CT 06/01/2014

Ron was knowledgeable and friendly. I expected the worst, thinking I would have to replace the garage door. The only thing I have to replace is the glass in the window. I was very pleased with the outcome and would highly recommend your company to anyone needing service.

Service: Garage Door Repair

Gary Terni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterbury, CT 05/21/2014

knowledgable courteous puctual.will use in future.

Service: Broken Garage Door Spring Repair

Peter Petrella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.

Service: Broken Garage Door Spring Repair

Product: Cables

Bruce Forde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 05/05/2014

We had Overhead doors and openers for 35 years, but when they failed we called your company and a sales person came to our house the next day and presented us with a package we couldn't refuse. Brian Fisher did the installation and provided excellent service when we had a recent problem. We are thoroughly pleased with the product and service provided. We have had several neighbors inquire about your products and recently had someone from across town come to our house and inquire about our garage doors. Couldn't be more pleased!!!

Service: Install Garage Doors

Product: Garage Doors

Mark Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, CT 05/04/2014

Being without an operating garage door is a hassle so getting it fixed right away was important. I made an appointment with Precision for a day later in the week. Then, much to my delight, they called and said they had a cancellation and would I like to have my door fixed today?! Ron showed up even earlier than expected and had the door running smoothly in a very short time. Why call anyone else?

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720