4.9 1 2 3 4 5 2,323 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 64

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is reviewed very positively across Connecticut and western Massachusetts for fast response, professional technicians, and clear communication. Customers frequently describe the team as knowledgeable, courteous, and efficient, with many noting same-day or next-day service, clear explanations of repair options, and clean, thorough workmanship. Repeat customers and first-time callers alike commonly say the company is easy to schedule with, reliable, and delivers strong results on repairs, opener installs, and full door replacements. A smaller number of reviews mention pricing as fair or reasonable, reinforcing value when service is viewed as complete and dependable.

What Customers in Your Area Mention Most

Professionalism (338) Reviewers repeatedly describe the team as professional, courteous, respectful, and easy to work with. Expertise (301) Customers frequently praise the technicians as knowledgeable, skilled, thorough, and able to diagnose problems quickly. Responsiveness (292) Many reviews highlight quick callbacks, prompt follow-up, and fast arrival after the initial request. Speed (282) Customers consistently note fast repairs, quick installations, and efficient completion of the work. Communication (257) Reviewers value the clear explanations, updates, ETA calls/texts, and upfront walkthroughs of options and costs. Friendliness (222) Technicians are often described as friendly, pleasant, kind, personable, and patient. Service (205) Customers praise the overall service experience, often saying the company is helpful, attentive, and great to work with. Workmanship (191) Reviews commonly mention quality repairs and installations, with doors and openers working smoothly, quietly, and correctly afterward. Booking Experience (153) Customers frequently say scheduling is easy and convenient, including online booking and fast appointment availability.

Recent Reviews from Connecticut

Jane B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenfield, MA 05/12/2011

Never got the confirmation on e-mail. Made an extra effort to solve a binding problem.

Service: Garage Door Repair

Ross M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray was outstanding! He quickly solved the problem and explained everything in a way that I understood what he suggested to do to fix the door. I would use your company again and will recommend your company to others.

Service: Garage Door Repair

Robert C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician arrive late and seemed to be in a hurry. He did fix my door and it is working well (2 weeks after the appointment). I would recommend you to my friends.

Service: Broken Garage Door Spring Repair

Robert C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray was an excellent worker, well mannered and very nice to work with.

Service: Install Garage Doors

Kim C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, MA 09/01/2010

I called Tuesday after 5 p.m. and Ron was at my house Wednesday at 9 a.m.- talk about prompt! Plus, Ron taught me about how the parts of the garage door work so I could understand his repairs. Lastly, he suggested a keypad - something I would not have thought of!

Service: Garage Door Repair

Paul P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray solved the problem from a prior service. Ray really knew what he was doing and explained what he was doing and why. Highly reccommend Ray and your company!

Service: Garage Door Repair

Debra R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience and great service!

Service: Garage Door Repair

Elizabeth C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent work - would not hesitate to reccommend to others.

Service: Install Garage Doors

John D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westfield, MA 04/12/2010

Great job. Will refer to others.

Service: Garage Door Repair

Jerry H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, MA 03/26/2010

I am pleased to give Matt an excellent recommendation for the work he did on my garage door. Thank you.

Service: Garage Door Repair

Carol H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, MA 03/19/2010

It is nice to do business with a company that is concerned about customer satisfaction. I thought that was a thing of the past. Thank you for your service. I will definitely recommend you.

Service: Garage Door Repair

Tom L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 01/21/2010

Your technician was not at all pleasant. He was late and did not apologize. He also looked like he'd just rolled out of bed (with his work clothes on). Please do not ever send him out to my house again.

Response from Walt Arvin Business Owner

I apologize that our technician treated you so poorly. We do not condone this type of behavoir. I have spoken to him and can assure you that he is aware that he needs to treat my customers like I want them treated -- which is clearly not we have done with you.

Service: Garage Door Repair

Harris F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holyoke, MA 01/08/2010

Technician explained in detail what repairs were needed. He answered all my questions. I liked the fact that I received a phone call to let me know there would be a 15 minute delay in his arrival.

Service: Garage Door Repair

Renee S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We could not be more satisfied with the service or the technician!

Service: Garage Door Repair

Gloria L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Lenny was pleasant and knowledgable. He was able to explain everything to me so I could choose the right option for my needs. Your office called to tell me he was running a bit late. Everything together equals excellent service!

Service: Garage Door Repair

Mernoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 12/14/2009

Thank you for such great service!

Service: Install Garage Doors

Ann S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 11/12/2009

Excellent Service. Len showed up on time and did everything he said he would at the price he quoted me. Thank you.

Service: Garage Door Repair

Ann E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.

Response from Walt Arvin Business Owner

Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.

Service: Install Garage Doors

Steven B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hadley, MA 03/04/2009

When our garage door finally stopped working, we looked in the telephone directory and saw your ad. I was immediately impressed with the quick service we received. The tech was honest and knowledgeable about what could and should be done and repaired everything over and above our expectations! Thanks!

Service: Garage Door Opener Install

Josh Gianni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 12/29/2014

Friendly, quick and very knowledgable. Repaired all our garage doors. Excellent service!

Service: Garage Door Repair

Product: Remotes / Keypad

Stacey B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Southbury, CT 12/19/2014

Super quick, prompt, and friendly service! Highly recommend. 5 stars.

Service: Garage Door Opener Install

Product: Garage Door Opener

Darrell Holley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 12/18/2014

1. Technician arrived at my house when he said he would. 2. In less than 10 minutes knew what the problems were and how to fix. 3. He had the motor and the other problems fixed in about 90 minutes. 4. Great experience with this company.

Service: Garage Door Opener Repair

Jean Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, CT 12/15/2014

Your service man was on time and polite. He was efficient and told me exactly what I needed and what it would cost. I was very satisfied with the service and would rate this experience as 5 stars. If I'm ever in the market for new doors or need service again I wouldn't hesitate to call Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Taglia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 stars. I had used another local company in the past but they left the business. I saw your company's name come up on the Internet with a good customer review. I had a repair done to my lift master. It ended up needing a circuit board. Paul the technician was a very friendly, knowledgeable worker and worked hard to get the job done right.

Service: Garage Door Opener Repair

James French

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bristol, CT 12/12/2014

Technician was polite, efficient and great to work with. The quality of the work was excellent. My only complaint was the cost of the repair. 179.00 for an adjustment to the door (15 minutes) and a new remote seems a bit expensive.

Response from Walt Business Owner

I'm sorry you felt the price was expensive. We strive to provide the best customer service, quality parts, and a fleet of vans stocked with enough parts to fix customer problems on the first visit 96% of the time. We try to provide this service at competitive rates.

Service: Garage Door Repair

Product: Remotes / Keypad

Primo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron Lecours was a class act. He was on time, courteous, and fixed my garage door in no time at all. The door has never worked as good as it does now. Very happy customer and highly recommend Precision. Thanks again!

Service: Garage Door Repair

Jim Grant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 12/11/2014

Phone receptionist excellent We needed service as I was just discharged from the hospital after suffering a heart attack. I am unable to work. Your tech was prompt ,courteous, and knowledgeable of his products. He examined the door, diagnosed the problems and fixed it. I would have appreciated a price list for parts and labor so that I known exactly what the $321 was for. Otherwise, super service, and I will follow up on his suggestion for a new door and all that goes with it.

Service: Garage Door Opener Repair

Rod Schwab

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
West Haven, CT 12/04/2014

Five stars. I was able to quickly schedule an appointment, work was performed quickly and was high quality. Technician was helpful and knowledgable. Overall, was a great experience and I will use PDS again.

Service: Garage Door Repair

John Townsend

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Deep River, CT 11/27/2014

Last year I had Precision Door Service in to fix, repair and quiet one of my two garage doors. After the work was complete I couldn't believe how quiet my garage door had become. Just this week (a year later) Precision came by to take care of the other door. It too now operates with as little noise as the first one. Thanks very much for two great jobs!

Service: Garage Door Repair

Product: Rollers

Jennifer Bennick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Branford, CT 11/15/2014

came next day- fast, efficient. would definitely recommend.

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720