4.9 1 2 3 4 5 2,323 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 63

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is reviewed very positively across Connecticut and western Massachusetts for fast response, professional technicians, and clear communication. Customers frequently describe the team as knowledgeable, courteous, and efficient, with many noting same-day or next-day service, clear explanations of repair options, and clean, thorough workmanship. Repeat customers and first-time callers alike commonly say the company is easy to schedule with, reliable, and delivers strong results on repairs, opener installs, and full door replacements. A smaller number of reviews mention pricing as fair or reasonable, reinforcing value when service is viewed as complete and dependable.

What Customers in Your Area Mention Most

Professionalism (338) Reviewers repeatedly describe the team as professional, courteous, respectful, and easy to work with. Expertise (301) Customers frequently praise the technicians as knowledgeable, skilled, thorough, and able to diagnose problems quickly. Responsiveness (292) Many reviews highlight quick callbacks, prompt follow-up, and fast arrival after the initial request. Speed (282) Customers consistently note fast repairs, quick installations, and efficient completion of the work. Communication (257) Reviewers value the clear explanations, updates, ETA calls/texts, and upfront walkthroughs of options and costs. Friendliness (222) Technicians are often described as friendly, pleasant, kind, personable, and patient. Service (205) Customers praise the overall service experience, often saying the company is helpful, attentive, and great to work with. Workmanship (191) Reviews commonly mention quality repairs and installations, with doors and openers working smoothly, quietly, and correctly afterward. Booking Experience (153) Customers frequently say scheduling is easy and convenient, including online booking and fast appointment availability.

Recent Reviews from Connecticut

Ann M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron showed up on time and had the new opener installed in less than an hour. The new belt drive opener is very quiet and doesn't shake the door like my old chain drive opener. Thanks for sending Ron - he's great.

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Robert H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Deerfield, MA 01/10/2012

Very courteous and professional. James is a good worker you should be happy to have him.

Service: Garage Door Repair

Bob D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 01/06/2012

I love my new doors. Ray was excellent. He spent 10 minutes cleaning the doors after he installed them. I expected to have nice looking doors, but this went beyond my expectations. After he was finished with everthing he spent time reviewing how the door worked and how to maintain it and made sure that I understood everything before he left. I would reccommend your company and Ray to anybody who needs a new door.

Service: Broken Garage Door Spring Repair

Douglas A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holyoke, MA 01/05/2012

Ron was professional, efficient and explained the process prior to service and after. Ron is an asset to your organization!

Service: Broken Garage Door Spring Repair

James B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just had a thoroughly positive experience with your company. The technician called me to see whether I could be available early. He diagnosed the problem quickly. He repaired it promptly. His work was thoroughly professional. Thank you.

Service: Broken Garage Door Spring Repair

James B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have just had my garage door springs replaced by James Harris. I was impressed with his professionalism and technical competence. Mr. Harris was prompt, professional and ultimately successful.

Service: Broken Garage Door Spring Repair

Tom R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good service experience. Seems a bit expensive, but you showed up with 2 hours of my call.

Service: Broken Garage Door Spring Repair

Thom S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ware, MA 12/20/2011

Excellent Job. Thank you.

Service: Install Garage Doors

Thomas W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician was a total professional and did a superb job. It is because of him and his approach I decided to have new door openers installed. In my view you should be very proud to have him working for you. Thank you for a great product and a great job.

Service: Broken Garage Door Spring Repair

Sam S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Becket, MA 12/13/2011

I Couldn't be happier. My experience with Precision Door was excellent. The door you sold and installed is exactly as described. Ray did a great job installing the door (and cleaned the garage better than it was when he arrived). James was honest and sold me on a beautiful door that is so well insulated that I noticed a difference right away (my kitchen was very drafty with the old doors). My wife loves it as well. Thanks and I will reccommend you to my family and friends.

Service: Install Garage Doors

Dan J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmer, MA 12/10/2011

Ron was great!

Service: Garage Door Repair

Ly T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

From the very first diagnostic visit james made, he proved himself to be thorough, prompt, affable - he showed a real skill for explaining what he was doing each step of the way, and the reasons why - and he carefully explained the array of options available to us. He did NOT rush. He was truly excellent!

Service: Broken Garage Door Spring Repair

Jim H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After having the problem explained I decided to go with a new opener. It cost about $250 more than fixing the old one, but the safety features and the battery back-up are well worth it. Thanks for your help.

Service: Garage Door Opener Repair

Iris K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmer, MA 11/11/2011

Excellent Job. Better than new! Thanks you.

Service: Garage Door Repair

Linda I

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hatfield, MA 11/07/2011

Everything works well now. My new Liftmaster opener is much quieter than the old Stanley I had.

Service: Garage Door Opener Install

Tammy B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James assessed and explained the situation well. He was professional and courteous.

Service: Broken Garage Door Spring Repair

Chris Y

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service could not have been better. Brian was great and went to work fixing the door right away. After he was done he explained everything. He is a very pleasant man. I will reccommend your company to others.

Service: Garage Door Repair

Rick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Granby, CT 10/26/2011

Thanks for the speedy service. Door is working oerfectly.

Service: Garage Door Repair

Rick L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holyoke, MA 10/24/2011

Thanks for fixing my door. It works well and is as quiet as new. I was surprised at the expense, but the 7 year warranty is what sold me. If you guys stand behind the warranty I will feel it was money well spent.

Response from Walt Arvin Business Owner

Rick, I promise we will stand behind our warranty. We've been in business for 15 years and have serviced over 10,000 customers in Western Massachusetts. Our reputation speaks for itself. We provide the best parts we can find. These parts cost a lot of money; but we feel they are worth it. That's why we give a 7 year warranty when our competitors give a 90 day or maximum 1 year warranty on repairs.

Service: Broken Garage Door Spring Repair

Barbara S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hadley, MA 10/18/2011

I liked Ray a lot. He was very professional and explained everything to me in great detail. You're luck yo have him on your team.

Service: Install Garage Doors

Product: Garage Doors

Tony H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job! Thanks.

Service: Garage Door Opener Repair

Dan S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Monson, MA 09/30/2011

Usually I call to complain. I was so impressed with my experience with your company that I wanted to call to say thank you. Everybody I talked to was very pleasant. Your technician was very knowledgeable and talked me through everything. I can't say enough about how well this went. Thank you.

Service: Broken Garage Door Spring Repair

Frank H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, MA 09/22/2011

Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!

Service: Garage Door Opener Repair

Karen M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 09/08/2011

Great Job! Today and for all service in the last few weeks!

Service: Install Garage Doors

Ann S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 07/26/2011

Your technician was "outstanding." I could not have asked for a better installation experience. I will be recommending your company to my family and friends. Thanks!

Service: Garage Door Opener Install

Ted J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician was a little late and seemed to be in a hurry. He complained that he had something going on tonight and wanted to get home. He may have known a lot about garage doors, but certainly didn't want to spend the time to talk to me about them. The lady at your office (Candy I believe) wasn't in much a better mood. I hope I caught these people on a bad day. The door does work now and is pretty quiet -- as the tech promised it would be.

Response from Walt Arvin Business Owner

I am very sorry to hear that your experience with us did not live up to our customer service standards. I have spoken to Ryan about his attitude and he understands that he can not share is frustrations with customers and should treat all customers the way he'd want to be treated. He apologizes as do I for your experience.

Service: Garage Door Repair

Wayne & Lisa B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Russell, MA 06/10/2011

These two guys were great! All questions were answered! Awesome Job!!! Thanks!

Service: Install Garage Doors

Wayne & Lisa B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Russell, MA 06/10/2011

These two guys were great! All questions were answered! Awesome job!!!

Service: Install Garage Doors

Mary G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

prompt service. courteous.

Service: Garage Door Repair

Thomas W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scott did a great job! Very happy with the service

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720