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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2007 reviews, averaging 4.88 Stars:
South Granby, CT
Weatogue, CT
Thank you. You serviceman showed up 10 minutes early and had my opener working within 30 minutes. I am extremely happy that I didn't need to buy a new one!
- William C
Meriden, CT
Ron knows his stuff. Thank you for sending him out to my house. I'm a very happy customer.
- Edith M
Storrs, CT
Everything was done as promised. Technician was friendly as was customer service staff. Warranty seems well worth the price.
- Tom H
Simsbury, CT
Duane is a hard worker and great company representative. I appreciate your company's quick response and will highly reccommend you to all my friends.
- Sue F
Farmington, CT
James kept us posted as to arrival time and actually came early. Great job explaining what he was proposing and how hardware worked. Would definitely use James again.
- Mike A.
Glastonbury, CT
James is familiar with the equipment. Did a good job. On time and efficient
- Sheenu S.
Hartford, CT
I usually complain and rarely give complements, but I feel I need to tell you how wonderful an experience I had with your company. From the initial call to when the technician pulled out of my driveway, I was treated like a "customer" -- that doesn't happen much any more. You should be proud of Karen (the customer service representative that took my call) and Brian (the technician who came out to my house); they represented you very professionally and went out of their way to make me feel that they were there to help me. All in all a wonderful experience. Thank you and tell Karen and Brian I really appreciate their help.
- Linda D
North Granby, CT
Ray was very professional and did a great job installing our new doors. He spent time reviewing everything with me so I could maintain the doors "forever". Ron the salesman was wonderful as well. This was a very good experience.
- Carol J
Southington, CT
Ron was very good, explained everything very well. Although he did call to tell me, he arrived almost 30 minutes late.
- Darlene T
East Haven, CT
Brian knows his stuff and solved my problem within minutes. I feel confident that the door will work like new for a long time. Thank you for your quick and efficient service.
- Tom R
Granby, CT
Excellent service!
- Ken L
Colchester, CT
I was very impressed with your company's service. The girl that answered the phone was able to accomodate my schedule, your mecanic arrived on time, he provided me several options and fixed the door on the first visit. Jimmy also explained how to maintain the door so I wouldn't need service again. We will always bear you in mind and would recommend you to all our friends.
- Kathy A
Kensington, CT
Always prompt service! Brian knew what was wrong right away and with his excellent know how, fixed all the trouble spots.
- Caroline V.
Branford, CT
Ron was very professional. He had my new door opener installed in 45 minutes and had all the remotes and my car programmed. I am very satisfied with the service.
- Dick B
Glastonbury, CT
Excellent service from start to finish. Ron called to tell me he was going to be 10 minutes late. Never seen that before! He repaired the door and installed a new opener in less than an hour. Thanks I will ceratinly call you if I need service on my other doors.
- Steve P
Hartford, CT
Technician was very knowledgable. Jimmy did an excellent job and answered all of my questions. Would call again if service was needed
- Renee
Vernon Rockville, CT
Excellent service, seem a bit on the expensive side, but very stress/worry free installation and service. Your guy had the operators on his truck and was finished indtallin both within 90 minutes.
- Steve V
Steve, we installed two 3/4 horsepower belt-drive Liftmaster battery backup operators with 8' rails and provided a LiftMaster 990 surge protector for $980 (that's $490 each). Many of our competitors offer the same units for $650 each without the surge protector.
Haddam, CT
Brian was late (he did call ahead to warn me). He quickly figured out what was wrong and had it fixed within a half an hour. I would recommend you to anybody looking for a garage door repair company.
- Paul S
Collinsville, CT
Your Company is wonderful all the way down from customer service to the technician. They were some of the nicest people I have ever dealt with. Thank You.
- Henry
Coventry, CT
Excellent service, answered every question. Thank you.
- Roger L.
Avon, CT
What a difference. I can bearly here my garage door anymore! Fantastic Job! Thanks.
- Mary K
Farmington, CT
Very impressed with both the telephone correspondence and the technician (Rom).
- Paul J
Torrington, CT
Ron was wonderful. He explained everything and gave me several options to chose from. I went with a rebuild as the warranty seems very good. Thanks for your help
- Arpin
Clinton, CT
Brian was very helpful, very professional, and very pleasant.
- Jennifer
Chaplin, CT
James is an asset to your company. Give him a raise! My door works better than new. Thank you sooo much!
- Linda W
Windsor, CT
Service prompt and efficient; part quality explained; 7 year warranty a plus.
- Kenneth L.
Hartford, CT
Scott arrived late (he did call to tell me he was running 30 minutes behind, but showed up almost a hour late). He fixed the door and it is working like new. He seemed to be in a rush to get to his next job and left some trash behind. All in all I'd say pretty good service, but needs some work compared to the other reviews I read.
- Glenn
I am sorry that we did not fully live up to your expectations. Scott was certainly in a hurry (his previous job took him substaintially longer to complete than he anticipated). He should have treated you as if you were the only thing on his schedule once he got to your house, however. We have spoken to him about this situation and he understands what is expected from him in the future. Thanks you for your comments.
Avon, CT
Technician showed up a little late, but otherwise did a great job. Explained everything and got the door working right.
- Sam N
Waterbury, CT
Good service but a bit too pricey!
- Bob A
Thank you for your feed back. As I mentioned on the phone, we provide the best parts and warranty. We completely rebuilt your door and provided you a 7 year warranty -- new doors typically only come with a 1 year warranty on the parts. We stand behind our work and parts and will be happy to come out and repair your door within the next 7 years with no charge for parts or labor.
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Jimmy did a great job. Thanks!
- Wendy A