Garage Door Repair Reviews in Connecticut (Page 7)

Chet was amazing! He took the time to explain everything to us and answered every question that we had. All of our experiences with Precision have been so positive.

- Elena Harvey

Thanks for sharing and for being a loyal customer, Elena!

Precision Door has done excellent work in the past and was our choice for our garage door repair. Technician (Ed) was professional and personable explaining what needed to be fixed and completed the repairs promptly.

- Kathleen Mason

Thanks for being a loyal customer. We appreciate your business and feedback.

I met Rich. What a great professional! I was delayed by a previous appointment by 15 min and my cell was dead. He waited patiently and when we met, he was very understanding; extremely positive, affable and a true professional. He even went over all the details with me and explained thoroughly all the nuances. I trust people of Rich’s caliber 1000%. He's an asset to your organization.

- Gill Zoggi

Thanks for the feedback. We always try to put ourselves in the customer's shoes. The result is a team of professionals who try to do what they hope someone would do for them. It looks like Rich exemplified that philosophy. We're very happy to see that you appreciate our efforts! Thanks, and thank you for your business.

Very good

- Scott Talbot

Ed was super. Identified the problem, took care of it, and made suggestions as to prevent it in the future. Have us some practical and money saving tips.

- John Harrington

We are delighted that you had such a great experience. Thanks for the feedback.

Always had excellent service from this company

- Mary Marra

Prompt service and communicated with arrival time.

- Paul Sciarra

Ed was here early and was done in about 15 minutes. He gave me good tips and was a blast to talk to.

- Nathan Thompkins

I easily scheduled an appointment online for next day service. Ed arrived in the scheduled window, was knowledgable and pleasant, and fixed our more complicated issue same-day. I wouldn't hesitate to use Precision again or recommend them to others!

- Katherine Carges

The technician was very professional and efficient. He showed up on time and had my door operational in less than 30 minutes.

- Parrish Rarick

I would just like to say that anyone looking for garage door technicians should have no hesitation in contacting precision overhead garage door services. We had a senior technician named Chet Schrader, who is excellent. He was very professional, he explained all of the options thoroughly, finished the job quickly and made sure that I had no questions before he left. I will not hesitate to use their services in the future.

- Bob Vece

Fast and comprehensive service

- Tuba Pazarbasi

Excellent service polite and professional

- Cynthia Nicholson

Professional service with options for repair and replacement given. Would highly recommend over the competition. A+++

- Peter Mastrangelo

Rich did a great job. He was quick with his service and even programmed my other garage doors to the new remote. Very respectful.

- Robin Nielsen

The service was efficient, courteous and very effective. Gerry your service agent was knowledgeable and helpful without pressure sales. He explained each choices and efficiently set up our garage door opener, explained how it worked and tweaked it for our set up. Outstanding service.

- James Davidson

Chet had installed a new garage door opener in 2024 to replace our then 9 year old opener. He informed us then that the original tension spring system would probably need to be replaced in the not-very-distant future. Sure enough, 6 months after replacing the opener, the spring failed today. I called Precision Door, and they were able to send someone today. Chet was the service technician once again, and he thoroughly explained what would need to be done and how much it would cost before setting to work. He was quick and very neat, and soon had us back in business. We now have an upgraded torsion spring system that works very well. Overall, it was a positive experience.

- Ray Lamoureux

Fast and reliable service. The technician called ahead to keep me informed. Great service to repair broken spring and perform an inspection for the rest of the mechanicals. Had a new door opener installed and it is fantastic.

- Philip Richards

Our experience was great! When the spring on garage door broke we were able to get a timely appointment. Ed the technician was prompt, knowledgeable, tidy and friendly. Well done! This is our second experience with Precision, we’ll definitely call again if garage door service is needed and would gladly refer friends.

- Helen Witkowski

If you need garage door service, I highly recommend Chet - A very cordial, professional and knowledgeable person, and I’m not exaggerating! Chet installed a brand new belt drive operator and Bottom Seal/Retainer, explained every detail to me and didn’t leave until all my questions were answered - on time every single appointment … 5 stars to Chet and Precision Garage Door!

- Roger Carmichael

Chet Shrader from Precision Door Service was excellent. Chet knew his stuff and recommended the proper garage door and opener for our application. Battery backup was a must have and Chet and Precision had what we needed. We used Precision in Florida and that is why we came back to them after we moved to Connecticut. Attention to detail, knowledgeable, friendly - hard to come by sometimes but not with Chet Shrader and Precision Door Service. They stick to their motto - “We don’t sell you what you don’t need.” We would highly recommend Precision for your garage door repair or replacement.

- John Ogden

Great work …done quickly…real guy

- Ken Barbalato

Was delighted with the polite prompt service. Arrived on time and will never use anyone else. Dorothy

- Dorothy Bazzano

Absolutely first rate service. Could not ask for a better experience. Engage with confidence.

- Neil

Rich was very professional and efficient. He even called and asked if he could come early, which was perfect. Thank you

- Jeff Casati

Very happy! Tech arrived within 5 mins of the estimated time. He was able to repair it quite quickly and explained why the problem occurred. He also inspected the entire system and pointed out things that will need addressing in the near future.

- Catherine/ ED Perkins

Rich Netto came within 24 hours and repaired our broken garage door. Very friendly and professional, and we appreciated the “I’m on my way” text. I chose Precision because of the convenience of the online scheduling. Very happy with the results.

- Paul Ryan

Ed was on time, very friendly, fast, and thorough. He also explained the need to lubricate the bearings on the door. I am very satisfied with the service and will recommend Precision Garage Door Service in the future.

- Basil Korolenko

Just a regular adjustment and lube. Great service - and very timely! Thank you!

- Steve Lankton

Ed was great. He explained all of our options and gave us the opportunity to ask any questions. We lucked out having him come out to help us with our doors and openers. Highly recommend.

- Megan