4.9 1 2 3 4 5 297 Reviews

From Springfield | Longmeadow MA, MA Homeowners

Garage Door Repair in Springfield | Longmeadow MA, MA - Page 10

Precision Garage Door

Same-day garage door repair in Springfield | Longmeadow MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Springfield | Longmeadow MA, MA

Serving Springfield | Longmeadow MA, MA

Proudly serving the Springfield | Longmeadow MA community with same day service.

Service truck

Local Garage Door Repair in Springfield | Longmeadow MA, MA

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Springfield | Longmeadow MA, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Springfield | Longmeadow MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Springfield | Longmeadow MA and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 297 most recent customer reviews

Customers consistently describe Precision Garage Door of CT & Springfield as prompt, professional, and easy to work with across the Springfield and Longmeadow area. Reviews repeatedly praise knowledgeable technicians who explain options clearly, complete repairs efficiently, and leave doors working smoothly. Many customers also note friendly service, convenient scheduling, and fair, upfront pricing, which supports strong repeat-business and recommendation intent.

What Customers in Your Area Mention Most

Responsiveness (87) Customers repeatedly praise fast response to calls, quick scheduling, and technicians who often arrive early or within the promised window. Professionalism (84) Reviews frequently describe the team as professional, courteous, respectful, and easy to deal with from start to finish. Expertise (79) Customers consistently say technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining what is needed. Communication (67) Many reviews highlight clear explanations, helpful advice, advance calls, and good updates about arrival times, options, and repairs. Speed (61) Customers often mention fast repairs, efficient service, and jobs completed in a short amount of time. Friendliness (59) Reviewers commonly praise technicians and office staff for being friendly, pleasant, kind, and personable. Workmanship (58) Customers consistently report that repairs and installations are done well, with doors working properly, smoothly, and quietly afterward. Trustworthiness (41) Reviews often mention honest recommendations, no hard sell, clear options, and a sense that customers could trust the technician's advice. Value (30) Many customers describe pricing as fair, reasonable, or competitive, and several say the work was worth the cost.

Recent Reviews from Springfield | Longmeadow MA, MA

Dan S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Monson, MA 09/30/2011

Usually I call to complain. I was so impressed with my experience with your company that I wanted to call to say thank you. Everybody I talked to was very pleasant. Your technician was very knowledgeable and talked me through everything. I can't say enough about how well this went. Thank you.

Service: Broken Garage Door Spring Repair

Frank H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, MA 09/22/2011

Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!

Service: Garage Door Opener Repair

Karen M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 09/08/2011

Great Job! Today and for all service in the last few weeks!

Service: Install Garage Doors

Ann S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 07/26/2011

Your technician was "outstanding." I could not have asked for a better installation experience. I will be recommending your company to my family and friends. Thanks!

Service: Garage Door Opener Install

Ted J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician was a little late and seemed to be in a hurry. He complained that he had something going on tonight and wanted to get home. He may have known a lot about garage doors, but certainly didn't want to spend the time to talk to me about them. The lady at your office (Candy I believe) wasn't in much a better mood. I hope I caught these people on a bad day. The door does work now and is pretty quiet -- as the tech promised it would be.

Response from Walt Arvin Business Owner

I am very sorry to hear that your experience with us did not live up to our customer service standards. I have spoken to Ryan about his attitude and he understands that he can not share is frustrations with customers and should treat all customers the way he'd want to be treated. He apologizes as do I for your experience.

Service: Garage Door Repair

Wayne & Lisa B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Russell, MA 06/10/2011

These two guys were great! All questions were answered! Awesome Job!!! Thanks!

Service: Install Garage Doors

Wayne & Lisa B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Russell, MA 06/10/2011

These two guys were great! All questions were answered! Awesome job!!!

Service: Install Garage Doors

Mary G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

prompt service. courteous.

Service: Garage Door Repair

Thomas W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scott did a great job! Very happy with the service

Service: Garage Door Repair

Ross M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray was outstanding! He quickly solved the problem and explained everything in a way that I understood what he suggested to do to fix the door. I would use your company again and will recommend your company to others.

Service: Garage Door Repair

Robert C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your technician arrive late and seemed to be in a hurry. He did fix my door and it is working well (2 weeks after the appointment). I would recommend you to my friends.

Service: Broken Garage Door Spring Repair

Robert C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray was an excellent worker, well mannered and very nice to work with.

Service: Install Garage Doors

Kim C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, MA 09/01/2010

I called Tuesday after 5 p.m. and Ron was at my house Wednesday at 9 a.m.- talk about prompt! Plus, Ron taught me about how the parts of the garage door work so I could understand his repairs. Lastly, he suggested a keypad - something I would not have thought of!

Service: Garage Door Repair

Paul P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ray solved the problem from a prior service. Ray really knew what he was doing and explained what he was doing and why. Highly reccommend Ray and your company!

Service: Garage Door Repair

Debra R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience and great service!

Service: Garage Door Repair

Elizabeth C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent work - would not hesitate to reccommend to others.

Service: Install Garage Doors

John D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westfield, MA 04/12/2010

Great job. Will refer to others.

Service: Garage Door Repair

Jerry H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Florence, MA 03/26/2010

I am pleased to give Matt an excellent recommendation for the work he did on my garage door. Thank you.

Service: Garage Door Repair

Carol H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, MA 03/19/2010

It is nice to do business with a company that is concerned about customer satisfaction. I thought that was a thing of the past. Thank you for your service. I will definitely recommend you.

Service: Garage Door Repair

Tom L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 01/21/2010

Your technician was not at all pleasant. He was late and did not apologize. He also looked like he'd just rolled out of bed (with his work clothes on). Please do not ever send him out to my house again.

Response from Walt Arvin Business Owner

I apologize that our technician treated you so poorly. We do not condone this type of behavoir. I have spoken to him and can assure you that he is aware that he needs to treat my customers like I want them treated -- which is clearly not we have done with you.

Service: Garage Door Repair

Harris F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holyoke, MA 01/08/2010

Technician explained in detail what repairs were needed. He answered all my questions. I liked the fact that I received a phone call to let me know there would be a 15 minute delay in his arrival.

Service: Garage Door Repair

Renee S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We could not be more satisfied with the service or the technician!

Service: Garage Door Repair

Gloria L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Lenny was pleasant and knowledgable. He was able to explain everything to me so I could choose the right option for my needs. Your office called to tell me he was running a bit late. Everything together equals excellent service!

Service: Garage Door Repair

Mernoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 12/14/2009

Thank you for such great service!

Service: Install Garage Doors

Ann S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Agawam, MA 11/12/2009

Excellent Service. Len showed up on time and did everything he said he would at the price he quoted me. Thank you.

Service: Garage Door Repair

Ann E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.

Response from Walt Arvin Business Owner

Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.

Service: Install Garage Doors

Steven B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hadley, MA 03/04/2009

When our garage door finally stopped working, we looked in the telephone directory and saw your ad. I was immediately impressed with the quick service we received. The tech was honest and knowledgeable about what could and should be done and repaired everything over and above our expectations! Thanks!

Service: Garage Door Opener Install

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Avon | Farmington | Hartford (860) 269-4366
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Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720