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about Precision Garage Door in:
Granby | Simsbury | Torrington Area, CT
Precision Garage Door of Connecticuthas received 172 reviews, averaging 4.91 Stars:
Simsbury, CT
Simsbury, CT
One of the springs broke on one of my garage doors. I called Precision and got an appointment for the next day. Technicians called and arrived about 20 minutes early, examined the door with the broken spring and also pointed out fraying cables and issues on the other door. Fixed both doors and while the invoice was twice what I had planned, after 25 years of use, both doors needed to be fixed and updated. We are very pleased with everything except the lack of a "BUY ONE GET ONE FREE" special. I have used Precision three times now (twice for my daughter and once for us) and I wouldn't use anyone else.
- Bob Hilliard
Simsbury, CT
This was our first experience with Precision. It could not have been better. Your service person, Ed, clearly knew his business and solved our problem promptly. On top to that, he was just a nice, friendly person. He represents your company well. A true professional. I hope we have no more problems for a while but, if we do, we have full confidence that Ed - and probably his teammates - will solve them. Robert Kenagy Simsbury
- Robert Kenagy
Litchfield, CT
Dave was on time, knowledgable and professional. Dave went thru the instructions on how to program the key pad as well as suggesting the type of bulbs for the garage door device. I was very happy with Precision.
- Antonia Bernard
Product:
Canton, CT
The technician, Davon, explained everything he was doing. He first resolved the immediate problem and then proceeded to check out and adjust any other potential issues.
- Jim Covino
Canton, CT
Service was prompt, polite and efficient. Definitely would recommend Pricision.
- Amy Porri
Product:
Canton, CT
Very pleased with the service call. The technician, Rolo, was professional and pleasant.
- Laurie Columbia
Simsbury, CT
Rolando came out right on time, inspected our broken garage door and provided us with options. Once we selected the work to be done, Rolando set about his business and was done in short order. He was knowledgeable, courteous, friendly and professional. The garage door works great and we're very pleased. Rolando and Precision saved the day!
- Mike Rodriguez
Product:
Simsbury, CT
Christopher Young just finished installing our new garage door opener and his customer service was impeccable! Our garage door is quiet and safe! Precision overhead door service is 5++ plus! Thank you ! Mrs Ayotte
- Joseph Ayotte
Product:
Simsbury, CT
I was very satisfied with your service! The technician Rolando was prompt (even early) and worked very hard on putting up a new garage door motor in twenty-five degree weather! I give your business 10 stars and will continue to use you for all my future garage door needs! Thank you again!
- William Ludemann
Product:
Granby, CT
Very happy with the service. A tech (Ron) showed up at our house within hours. He offered several pricing options and was able to replace springs, cables and a pulley in less than an hour. Very knowledgeable. We will be using them again.
- Russell Reynolds
Product:
Granby, CT
Excellent and timely service by Brian!
- John Jones
Simsbury, CT
Quick response and excellent service provided by Brian. WOW, a spring broke on our garage door this afternoon and I called Precision. The lady that answered the call was very helpful and she was able to schedule service within a couple of hours. Brian (Service rep.) came right on schedule, he was very knowledgeable, answered all of my questions before he provided the estimate. I felt it was reasonable and gave Brian an ok to perform the work. He was quick, replaced both springs & cables and then adjusted the door opener. Then he checked the other door and made a couple of adjustments to ensure it fully closed and sealed. I strongly recommend Precision Door Service and if you're in the Connecticut Farmington Valley area, as for Brian.
- Bob Mennillo
Product:
Simsbury, CT
The service was outstanding. The tech. called first, was very courteous, explained things carefully and was finished in 30 minutes. Five stars for sure!
- Ken Rubenstein
Litchfield, CT
We were very satisfied with the repairs made on our garage doors today. The repairman, Rolando, was on time, courteous, and completed the job in the time estimated. We would call Precision again.
- Susan and Brad
East Granby, CT
I called this morning to state I was having a problem with my garage door and had an appointment for 3:00-5:00. The technician, Christopher Young, called from the road to tell me he could be here by 2:30 if okay. He was pleasant, informative and very efficient. He diagnosed the problem and presented me with options for repairs. Very professional from start to finish. Thank you for the great service!!
- Sherri Camosci
Product:
Simsbury, CT
Did what they promised to do in a timely fashion. Tech was very knowledgeable and helpful. Got done quick and at a reasonable price. Very good experience, can highly recommend them based on what they did for us.
- Marc Braun
Product:
West Simsbury, CT
Just wanted to say we were much more than pleased with the service we received from your company and more importantly from your representative who fixed our door. He was very friendly, professional and knowledgeable. He took the time to explain how a garage door works, why he thinks it broke, and what he did to fix it. The work he did was great and our door works again!!!!! Thank you!
- Lynne Young
Granby, CT
Don was great. Got my opener working in short order.
- Brett Miller
Granby, CT
Paul was wonderful! He is extremely competent and professional. We will highly recommend your services to others!
- Neil and Annie Hornish
Product:
Granby, CT
My old opener needed to be replaced . I called Precision to set it up and they were here the next day and arrived right on time. My installer was Scott who did a fantastic job . I was impressed with his attention to detail from start to finish . The way he ran the wiring was more than run from point A to B , they were done with appearance in mind which shows he takes pride in his work. My new opener is quiet and remotes work too!
- George Huntington
Product:
Torrington, CT
The repairs to the door have it working beautifully now. The repairmen were professional, courteous and informative. I didn't feel any pressure to buy a particular item or service, and each option was explained clearly. The repairmen also showed me the old parts that they replaced.
- Kathy H
Product:
Simsbury, CT
Excellent, professional, honest and courteous service! Recommended Highly
- Anthony Lovallo
Granby, CT
Excellant work. Friendly, responsible worker . I would recommend you in the future.
- Patricia Kovaleski
Product:
Torrington, CT
Installer was on time did a great job I'm extremely happy with the service
- Garrett Schutz
Torrington, CT
Brian Fisher was our technician. He showed up before the scheduled time, which was great. He diagnosed the problem and fixed it quickly and efficiently.
- Fran Gelzinis
Product:
Canton, CT
don was amazing. extremely hard working and determined to solve our series of complex problems. (we have 3 garage doors, with three different motors and one was completely inoperable due to faulty wiring, plus they groaned, one was really slow and they generally needed a service). No small task. Don took it all in stride and solved the problem, he just left and they work extremely well. Thanks Don! the work took about 2.5 hours which sadly pushed his next apt and in turn may have had a knock on effect with other clients. I would definitely recommend to Precision not double booking their technicians so as to avoid but thats not don's fault, he was awesome! 10 out of 10!
- Neil Jamieson
Simsbury, CT
Would highly recommend this company to others needing a garage door. A mistake occurred with my garage door (the wrong one came in). The company contacted me to inform me, resolved the situation and then had the correct door installed as soon as possible. I appreciated their honesty and communication around the issue. Don installed the door and did a great job. Friendly, knowledgeable and very hard working. I was originally told there would be 2 technicians sent to install this door, however he was the only one to install it. He worked extremely hard, took great care in getting the job done and done right. I appreciate the extra care and effort he took to get my door in correctly and to make sure I was comfortable with the way the hardware would look. Not all of the hardware was with the door when it was originally installed. Don came back another day to install the hardware and I was so comfortable with him and his quality of work, I had no issues having him do this work without me home. I think when things go a little wrong you can tell a lot about a company. I have only positive things to say about this company and the way their staff handled the minor hiccups during this order. This company stands behind their word, is polite, courteous, and I would not hesitate to use them again. Thank you for making this process an easy one.
- Amanda Nocera
Product:
Canton, CT
Don made our garage doors operate like they were brand new without replacing the motors and drive systems, saving us considerable money. Very well done.
- Rick Buggy
Torrington, CT
Technician Don Holden was very polite and professional. He called ahead to let me know that he was running late. Don figured out what was wrong with my garage door opener, and quickly fixed the problem. I was very pleased with the work he performed.
- Peter Walukiewicz
License
CT License# 0624720
Simply outstanding service. Tech showed up in less than 24 hours. Door was fixed promptly.
- Tom Vicevich