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about Precision Garage Door in:
Meriden | Middletown Area, CT
Precision Garage Door of Connecticuthas received 262 reviews, averaging 4.89 Stars:
Berlin, CT
Guilford, CT
I contacted Precision based upon their excellent website presentation and business info. I decided to proactively replace the rusted springs on my three 18 yr old garage doors in advance of springs breaking. Chet arrived as scheduled, with a friendly disposition, and provided an excellent no-hassle inspection of each door. Based upon his recommendation and Precision’s bundled package price, I chose to also upgrade the lift cables, cable spool bearings, and track rollers in addition to spring replacement as the doors are in good condition. Chet worked calmly and professionally to complete all doors in about two hours. He adjusted all doors to roll smoothly and more quiet, including one door that always moved slightly askew to now run true. Chet provided a full explanation upon completion, including an evaluation of my door openers. I would highly recommend Precision and their technician staff (Chet) to anyone.
- J Purse (Guilford)
Middletown, CT
Great service and quick. Was able to reduce the sound of the garage.
- Daniel Navarette
Berlin, CT
As a sole caretaker of a disabled husband, there is a lot I don’t know. Ed came to repair a garage door that wouldn’t operate. I stayed with him while he fixed the door and he gave me an education on how everything worked. He also installed an outdoor keypad that would open all 3 doors with different combinations (awesome). I had to move a car so he could program the third bay but the fob wouldn’t work. Of course he helped me with that as well. Excellent service, options explained, and I would trust this employee more than than any I have dealt with. Thank you PDS and Ed!
- Barbara Kelly
Cheshire, CT
Problem fixed.
- Barbara~Daughter Wrzosek
Meriden, CT
Chet came and as I was explaining the problem, the garage door closed on its own. That was the problem opening and closing on its own. He recommended new opener and I was all for that. I also got the hardware package, might as well get it all done and done. Chet got it done fairly quickly and explained it all to me. I was very happy with the results and the professional installation. No more ghosts:>) The really amazing thing is how quiet the operation is with the belt opener and new rollers.
- Roy Blazejowski
Service Provided:
Product:
Technicians: Chet S
Meriden, CT
Just moved into a condo and a couple of days later garage door did not work. I made a call to Precision and they made appointment promptly. Chet S came out and explained the problem and helped me make the right decision. I replaced hardware to the door and got a new garage door opener. This is the quietest garage door ever and it has wifi in case the power goes out which has happened in the past. Highly recommendd him!
- Lisa Juliano
Essex, CT
He was on time and did a terrific job: Explaining options clearly and performed work in a timely manner.
- Larry Timmerman
Meriden, CT
I'll give your organization and your mechanics 5 stars any time. You fit my emergency situation at the top of your regular priorities list and your employees Ed & Jacob did a first rate job. Capable, friendly, business-like and explained the repairs while doing them. What I thought would be completed the following day was done to my complete satisfaction with hours.
- Francis Zygmont
Southington, CT
I can’t say enough about the service we received from your company, especially your technician, Chet. He was very professional. Knowledgeable, and personable. Our home was going on the market. We had already moved 600 hundred miles away. We received a call from a family member that the spring broke on the garage door and was not working. I googled overhead garage doors and found Precision. I was very impressed with the website and the reviews. One call and a technician, Chet, was there doing garage door repair. We didn’t need to have the whole door replaced! All this was done in a very timely manner with great expertise and skill and arranged by me who was 600 miles away! Thank you so much Precision and especially, Chet! I would highly recommend this company for your garage needs. Oh he also programmed our remotes which were not working! Five stars to Chet and Precision!
- Carol Sirois
Guilford, CT
Chet did an outstanding job replacing my garage door opener and repairing my existing garage door. He was on time, very knowledgeable, and very friendly. Thanks for doing such a great job!
- Steven Rosa
Meriden, CT
I am very pleased with Precision my garage door wasn’t working and Chet Shader came to my house to fix it he was very polite, friendly and very professional. He fix the garage door and answered all my questions. I wii give 100 ??s Thanks
- Carmen Torres
Berlin, CT
Chet was very professional and did a great job explaining all of my options regarding my garage door repair. Would definitely recommend. Door works great now.
- Tom C
Westbrook, CT
Chet called to let us know exactly when he would arrive (a plus in my book). The garage door situation is beyond repair as we sort of knew. Everything was explained clearly and we now await a replacement door. I appreciated getting the written invoice immediately as well as an emailed invoice very shortly after. I look forward to our garage doors functioning again! Soon...hopefully :)
- Amy Hollis
Durham, CT
The technician Chet was very professional and did a great clean install. I would absolutely recommend Chet for install .
- Vito Costantiello
Southington, CT
Awesome company ease in appt came on time Walt was professional and knowledgeable. Honest and seamless. I wish all services were like Avon precision.
- Jeff Brooks
Middletown, CT
Chet was great, appreciate the new openers and service, very satisfied!
- Andrew Mccarthy
Middletown, CT
I was able to get an appointment to fix our garage door very quickly and Chet came out and recognized the problem immediately. He was able to replace our entire garage door system in an hour. The price was very reasonable for what we got. Would recommend them to others.
- Ashley Mcbaine
Wallingford, CT
Your website was informative and easy to navigate. I was kept informed on who the assigned technician is scheduled to arrive, the estimated arrival time and an online rating of the technician. Jay arrived to my home on time, was extremely professional and did a fantastic job! My total experience from beginning to end was top notch and I would recommend using your company for any future garage door issues.
- Guy Allard
Southington, CT
I decided on your web page because I felt that it was friendly, let me know exactly who would arrive at my home, and that put my mind at ease. Jay let me know exactly when he would arrive, spent time to make sure my garage door was working properly, and I would certainly reccomend your Company, and would not hesitate to all you in the future, when and if my door needed further repair or replacement.
- Joanne Tierney
Madison, CT
prices to high.
- Troy Bacon
Guilford, CT
Chet Shrader was knowledgeable, friendly, on time, and quick with his work. Will call again for any future repairs.
- Glenn Warr
Guilford, CT
Excellent service. Compliments to Chet Shrader. 5 Stars!
- Asa Berkowitz
Durham, CT
Chet showed up on time. Took me through the problems with my garage door and offered me options. He did a full replacement within one hour and then, walked me through his worked. Friendly, knowledgeable and trustworthy.
- Deb Peterson
Madison, CT
Quick and professional job! Thank you
- Mark Filozov
Wallingford, CT
The tech was a true professional.
- Tom Finn
Service Provided:
Product:
Technicians: Chet S
Essex, CT
Chet was our service technician and he was courteous, prompt, and professional. He went out of his way to explain the repair service that was completed on our garage door which I appreciated. The door works better than ever and I especially like the safety feature on the door springs, a feature that was missing on the original installation. I chose Precision based largely on the appearance of web page which is attractive, easy to navigate, and informative of the staff of technicians.
- Scott Harris
Middletown, CT
Jay arrived early, promptly diagnosed the problem, accessing work orders from previous visits and easily completed the repair. It was a pleasure to interact with him. I wish all home repairs went this smoothly.
- Alan & Janet
Essex, CT
Repair of door installed by you in 2011. Second door. installed by builder in 1999 has never had a problem.
- Richard Levene
Madison, CT
This is my second time using Precision Door, Their team is professional, arrived right on time and completed the work quickly. Beware of the "service fee" of over $100 which is not waived or applied to the total bill. Usually, companies charge to send someone out, and if you have work done, they apply the fee to the bill. Not here. I was charged the $100 service fee and $100 for labor. will not do this again.
- Gary
Thank you for your review. It is our policy to charge a service fee. This service fee allows us to provide for our technician to arrive in a fully stocked van (we typically complete 97% of all service jobs in one visit do to the fact we come prepared) and to provide a complete safety inspections of each door with a report documenting our findings and our suggestions. We also provide three options to resolve your issues. We do, however, provide a coupon on our website that waives the service fee if we provide $350 of service. We do understand that this model does not fit all customer's expectations, but our overwhelmingly large 5-star rating counts on all review sites suggests that most customers appreciate our serviceand understand our pricing.
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Ed was great. He was knowledgeable, efficient, professional, and answered all my questions. I would highly recommend him. As for the company, I was not quoted an accurate price, but since every call is recorded, Ed was able to listen to my call and validate my recollection. I was quoted a service call fee of $110. And to do a “tune & lube,” they quoted me a fee of $49.95, for a minimum total of $159.95. When Ed came he showed me that their tune and lube service is actually $59.95. He then said the company applies an additional labor charge of $88/hour. They charge a minimum of one hour even if it’s a 15 minute service call to do the tune and lube, which I wasn’t informed of when I scheduled the service call. The initial sticker shock of $257.95 (when I expected $159.95) was addressed by adjusting the labor charge after Ed listened to my service call quote, which I appreciated.
- Sharon