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about Precision Garage Door in:
Avon | Farmington | Hartford Area, CT
Precision Garage Door of Connecticuthas received 327 reviews, averaging 4.87 Stars:
West Hartford, CT
West Hartford, CT
Chet Shrader,called said I’ll be there in 20 minutes, arrived to the second. Came to my back door, got my remote, proceeded to replace the bottom door panel. Within 30-40 minutes he was done, at the back door giving back my remote and he was on his way. He was on time, extremely efficient, and very happy he was the tech. you sent out.
- Tom Demichele
Farmington, CT
I purchased the Rebuild package for a very reasonable package. The installation, including an excellent orientation took only about 2 hours. My technician, Chet Shrader, was careful, thorough and personable. The equipment is simple to operate and even came with a user manual. In summary, I recommend Precision Door Service to everyone (5 stars).
- Susan Mccue
West Hartford, CT
Orlando, our installer, was super helpful. He came early and got the door in quickly, and when it was all in place, he explained how everything works, and helped us set the passcode on the outside code box. It's been a while since I had a new garage door installed, and was pleased that this one was ultra-quiet, and even has an app for remote access. I made a good decision to choose Precision for our needs.
- Richard Leslie
Product:
East Hartford, CT
Precision Overhead Garage Door Service came out ASAP when my garage door broke with my car inside. They were able to open to door so I could get my car out and then secured it until the new door came. I had called other companies, but they didn't care too much about my situation, only that it would take weeks for someone to come and give me an estimate on a new door. The new door arrived and was installed in one hour! Both service men who came to my home were very profession and courteous. They were wonderful representatives of the company they work for. I would encourage anyone who needs new garage doors or repair of their doors to contact this company. I cannot say enough about them!! Thank you Precision Doors for helping me.
- Patricia
Product:
West Hartford, CT
Jay came out yesterday and fixed my garage door. He did a great job. He explained to me what he was doing and was very accommodating in making sure I knew what he was doing. I would definitely recommend Precision Overhead Garage to my friends and clients-5.
- Bruce Bernheimer
Product:
Farmington, CT
I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.
- Carol Kannenberg
Hartford, CT
When my garage opener did not work (the door would not come down and close), I went to the Yellow Pages to find a repair service. The company that had installed my opener had long ago gone out of business. I chose your company because the ad said I would be talking to a real person. Your technician Jay was here on time and very quickly took care of my problem. He was cheerful and understanding, assuriing me that my opener was still good--I didn't need worry about getting a new one. I thanked him for his great service.
- Lillian Kezerian
Burlington, CT
This was my first experience with Precision and I was very happy with the process. The office-staff answered phones on a holiday and the appointment process/confirmation was painless. Having no prior experience with Precision, I was concerned that I would have to fend off upcharges from their tech on the day of the repair, but thankfully there was none of that. I was very pleased with Jay, who was prompt, knowledgeable, friendly, and handled my repair professionally and with integrity. I'd recommend Precision (and Jay specifically) in the future.
- Marc
Product:
New Britain, CT
Jay is so personable, and he has a great attitide. He really cares. Satisfied customer in New Britain! Thanks, Jay!
- Matthew Golchin
Bristol, CT
I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed
- Muhammad Ali
Farmington, CT
I was truly happy with the timeliness, efficiency, and quality of service. Ed was wonderful. Precision has a great employee!
- Carol Kannenberg
Farmington, CT
We were very satisfied with our installer, Orlando. He did an excellent job and fast.
- Jane Hikel
Product:
Farmington, CT
Jay was wonderful! I had experienced ongoing issues with my garage door and used another vendor so was not a happy camper! Jay was extremely knowledgeable and diligent in reviewing the situation and diagnosed the problems fairly quickly. He turned my outlook totally around and I truly appreciated his expertise. Jay certainly complemented your brand!!
- Grace Papapietro
West Hartford, CT
Chet was the technician who serviced and repaired our garage door. He was very profession in every way. He pointed out the weaknesses in our garage door and estimated the cost for the parts and labor necessary to have our door work smoothly and safely again. He completed the required work efficiently. We are very happy with the work that he did and our door is working well again. The updates that he suggested are terrific. Good work and thank you Chet!
- Mary Mulcahy
Burlington, CT
Had scheduled an appt for after 3 yesterdays. Re arranged my work and personal schedule to be home at that time. . I get home and he already came and went! Vno call about the change, very unprofessional and really messed up my day....Barry bedrossian
- Barry Bedrossian
Bristol, CT
i had an excellent experience with your technician and your company as a whole. the technician was knowledgable, personable and did an excellent job in a short period of time. when he saw my problem he made a suggestion that i immediately agreed with. i will definitely recommend Precision Garage doors to anyone. thank you.
- Steve Chiarillo
Farmington, CT
Chet came to replace the springs on my garage door this afternoon in Farmington and did a great job. He was courteous and knowledgeable. Did a great job! Thanks for arriving earlier too.
- Anonymous
Burlington, CT
Ed was on time (called ahead and was able to be here earlier than scheduled) which was good. Was very professional and I appreciated the fact that he explained what he was doing and why and how as he was doing it. (replaced torsion(?) springs)
- Dennis Janicki
West Hartford, CT
very responsive. easy to schedule and quick to fix.
- Jonathan Bilmes
Farmington, CT
The springs in our garage door was busted. We chose Precision based on other customer references. Appt set up and Customer Technician, Jay Jannaccio came out yesterday. Jay was exceptional. It was quite evident that he knew what needed to be done. He provided an upfront cost for the repair and completed project in the time he estimated. We had never used Precision before, but with professional, knowledgeable and honest technician, like Jay, I highly recommend this Company.
- Michael Basciano
Product:
Plainville, CT
The technician arrived on time and the door looks great. The quoted price is what we paid.
- Michael Daniels
Product:
Bristol, CT
Phenomenal service! Put in a service request first thing in the morning for a broken pulley, received a call to set up the appointment within the hour and got an appointment for the afternoon. Got a call from Jay the service tech that he could come earlier than scheduled which was even better. Jay was a true professional, he assessed the repair, presented me with a few different options, didn't pressure me by trying to upsell to the most expensive option. I ended up deciding on having the cables, pulleys and springs all replaced; Jay had the job done in under an hour and the result was perfect. He even adjusted the belt tension on both of my openers free of charge. I would not hesitate to hire Precision again for any other repair needs in the future.
- Jeff Sexton
Product:
Bristol, CT
what a great company!!!! outstanding customer service!!! from the initial phone call 6:00 at night and Jay came over the next afternoon and put in new safety sensors and adjusted the door. will certainly call again and tell friends and family about this company
- Mariette Gorski
West Hartford, CT
Chet was outstanding. Very professional, punctual and honest. I would recommend him.
- Robert Mason
Farmington, CT
Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!
- Katheleen Brutt
Product:
Avon, CT
Excellent work done by Jay. He was early and satisfied all my requirements.
- Sal Lopisi
Product:
Bristol, CT
I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!
- Joseph Malena
Avon, CT
Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.
- Hal Pedersen
Bristol, CT
Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!
- Jared W.
Service Provided:
Product:
Technicians: Ed D
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Our car was stuck in the garage after the springs broke on our garage door. We called on a Saturday afternoon and were reassured that Precision would be there to help us. Chet was here after an already long day of work and had our garage repaired and running smoother that we have ever seen it before. We truly appreciated his efficient and thorough work. Thank you.
- Mike Soltis