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Read what people are saying
about Precision Garage Door in:

Avon | Farmington | Hartford Area, CT

Precision Garage Door of Connecticut
has received 314 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Excellent and timely service. Diagnosed, Installed all new opener, remotes, and wall unit in under one hour. Called at 4pm on Monday and the job was completed by 3pm on Tuesday.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prompt, excellent service. Not cheap, but will call again if service needed.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Rolando is a great mechanic, I am very glad that he is the one to come and fix my door. He is not only a very good mechanic, but also a friendly guy who makes you feel very good about the work he performs. I will ask for him next time we need your crevice.

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Service Provided:
Garage Door Repair

Review:

Brian was fantastic. He showed up on time and did an excellent job. He was Very professional and at the same time courteous and friendly. He fixed my door at a reasonable price and answer all my questions. I am a satisfied customer.

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Service Provided:
Garage Door Repair

Review:

Ray was excellent. He was courteous, knowledgable and informative. He did an excellent job. It is a joy to see good workers!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

From our first call to our installation we got great service. The estimate matched the bill so no surprises and the installation person was super clean, on time and easy to work with. Would hire them again in a minute.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision door service provided us with prompt service after a Saturday afternoon call to repair our garage door opener. Even in the extreme heat, our technician was very courteous and thorough.

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Service Provided:
Garage Door Opener Repair

Review:

Intelligent, nice, fast service!

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Service Provided:
Garage Door Opener Repair

Review:

Brian does a great job troubleshooting and then fixing the issue. Great service.

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Service Provided:
Garage Door Repair

Review:

Came on time and was able to accommodate me earlier than expected. My technician Brian was knowledge and professional. He was able to resolve my problem quickly and at a very responsible price. Very happy with my results.

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Service Provided:
Garage Door Repair

Review:

Your technician, Brian, is fabulous. He arrived well within our two hour service window and promptly got to work assessing our problem. A price was quoted and he immediately began repairing our torsion spring. Your web site is very helpful and the customer reviews prompted our choice in your company. The pictures of your technicians, which are included in the appointment confirmation email, are a great feature. It's a comfort to see a familiar face at the door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very quick response to emergency repair. Repair done without problems. Technician very pleasant.

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Service Provided:
Garage Door Repair

Review:

Extremely fast and professional service!!! Couteous, friendly, and knowledgable technician!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I just wanted to let you know that Ray Angco did a very professional retrofit/install job yesterday & we are very satisfied.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

These folks have come to my house on a couple of occasions and they have always been professional, courteous, thorough and on time. A pleasure.

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Service Provided:
Garage Door Repair

Review:

This company is phenomenal. They sent a technician to us within an hour in the middle of a snow and ice storm! Our garage door was up and running within 90 minutes of my phone call, and the technician was extremely friendly and professional. I highly recommend them!

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Service Provided:
Garage Door Repair

Review:

Excellent service call. Friendly, professional and clearly highly qualified technician. A world class customer experience! I highly rate and recommend this company.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called Precision on 3/3/16 as the previous company was no longer in service. The girl who answered the phone was the was very pleasant and I booked an appointment for 3/4/16. Don the technician arrived and was very knowledgeable and professional. I needed new tension springs for a double wide door. One side of the springs had broken. After replacing the springs he serviced the rollers and cables and the door worked like it was new. Don was great and would recommend this company. The only negative to all of this, the service vehicle did not have company identification and really needed replacement.

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A Response from: Walt Arvin

Thanks for your review and your business. I apologize for the vehicle. It is a company spare and was unfortunately called into action.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your technician [installer], Alex, did an excellent job with the installation of a new garage door opening system, key pad and replaced the existing rollers. Since Alex had previously responded to a broken spring on our garage door back in November 2015 and I had requested him to come back to take care of installing a new door system. Great service! Thanks,

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very impressed! Excellent work. Our technician. Brian, was here early & not only fixed or immediate problem, but thoroughly went through our whole system to make sure the true problem was fixed. He also stated if it happened again what we could do ourselves or just call & he'd be back. Thank you!

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Service Provided:
Garage Door Opener Repair

Review:

Your the technician was on time, introduced himself and diagnosed my door problem within 60 seconds of looking at the door! He repaired and replaced the broken hinge in 15 minutes. Very impressed . You have a great company, wish you much success in the future.

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Service Provided:
Garage Door Repair

Review:

Precision Garage Door Co installed for us new garage door with the remote control. From the start remote control worked sporadically and then stopped working at all. I scheduled a service visit to resolve this problem’ There was no doubt in my mind that company would honor its warranty policy. How wrong was I! Technician informed me that my perfectly working garage door motor had to be replaced in order to function with Precision Garage Door remote. That fact was never mention to us by the technician who provided estimate or by the installer. Now we were presented with the choice either to pay $99 for the visit or open the garage door without remote control or purchased new garage door motor for $475. Both, technician and office manage refused to reimburse us for the useless remote control or give us time to think it over. Technician was arrogant and demanding.

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A Response from: Walt Arvin

Despite multiple efforts to try to resolve the issue to the customer’s satisfaction the customer simply wants her negative review to be displayed. Ms. Nazaryan’s opener required service when we installed her new garage door. We replaced a couple electronic components and had to adjust the electronic limits. It is our standard practice to recommend, as an option, a new opener when replacing a door especially if the existing opener is older and or needs service. When electrical issues occur (safety eyes, limits, wall buttons, remotes, etc.) repairs either work or over time work intermittently. When the latter happens the machine has reached the end of its economic life. We regret that Ms. Nararyan believed a negative review was more important than working with us to resolve what she felt we did wrong. I would also like to say that Alex is very sorry if he came across as arrogant.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Tech was Paul, arrived on scheduled time and was very professional...door needed adjustment and re-alignment. service was performed in less than 45 mins and door is now working properly.

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Service Provided:
Garage Door Repair

Review:

good and timely service and very polite

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Service Provided:
Garage Door Repair

Review:

Alex came on time and was very professional. His repair went efficiently. Happy with Precision service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Didn't know service like this still existed. Called for a repair this morning and someone came out the same day. The problem was fixed in under an hour. Thanks so much for taking the headache out of this bad situation.

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Service Provided:
Garage Door Repair

Review:

Paul was super polite and efficient, and replaced the rusted-out cables in no time. He even came earlier than expected since my cars were stuck in the garage.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Paul Haney is a real pro and is very friendly. His work is excellent and he is very much an expert at garage doors. He fixed the problem within an hour. Would recommend his professional, competent service to anyone.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

The technician arrived at exactly 2:00 p.m. He was polite and friendly, and worked quickly. I could not have been more pleased.

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Service Provided:
Garage Door Repair

Review:

I was impressed with Paul. He was professional in every way and knew his stuff. He arrived on time, walked to the garage with me to see what was needed, gave me an estimate and went to work. His approximate estimate was exactly correct. As a matter of fact the actual work was a couple of dollars less. I would reccommend your company to anyone. Thank you for everything

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Service Provided:
Garage Door Repair

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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

(860) 316-4123
Glastonbury | Colchester | New London Area

(860) 910-4651

(860) 910-4651
Manchester | South Windsor Area

(860) 967-3192

(860) 967-3192
New Haven | Waterbury Area

(203) 901-1320

(203) 901-1320
Granby | Simsbury | Torrington Area

(860) 264-4150

(860) 264-4150
Springfield | Longmeadow MA Area

(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074

License

CT License
# 0624720