Read what people are saying
about Precision Garage Door in:

what a great company!!!! outstanding customer service!!! from the initial phone call 6:00 at night and Jay came over the next afternoon and put in new safety sensors and adjusted the door. will certainly call again and tell friends and family about this company

- Mariette Gorski

Chet was outstanding. Very professional, punctual and honest. I would recommend him.

- Robert Mason

Just recieved an estimate for a new garage door! Jay was knowledgeable and very helpful! I liked that I had a picture of the tech before he got here! Very competitive price! We will have Precicion do the work!

- Katheleen Brutt

Excellent work done by Jay. He was early and satisfied all my requirements.

- Sal Lopisi

I just had an estimate completed by a member of your company, Jay Jannaccio. I was impressed immediately when he showed up exactly at the time he specified. He asked a few questions, took his measurements, and was quickly able to produce an estimate with several options for me to consider. He was polite and professional. I will be making my decision shortly, but based on my interjections with Jay, am confident I will be going with your company. If all your employees are the same, I know I am in good hands!

- Joseph Malena

Fast and courteous service. Experience and knowledgeble. Door was working fine one day after the spring broke.

- Hal Pedersen

Wow. I was nervous having to call for a garage door repair, knowing that a variety of things could be wrong...but Ed went above and beyond in solving my problems. Not only did he analyze what went wrong before I was even able to explain, he was quick and thorough in telling me my options. After deciding on the best resolution, he installed a new door opener and fixed my spring/pulley system in what seemed like no time at all. I’ll always use Precision!

- Jared W.

The technicians that come to service the garage door are always extremely knowledgeable and professional. They do great work, quickly and efficiently. It's always a pleasure to work with your team.

- Arthur Masi

Awesome prompt service, employee David came out promptly was very thorough, friendly and provided education about my garage door sensors!! Thanks so much!!

- Jean Schuberth

Precision was quick to respond to my call for service. They even asked about moving my Wednesday appointment up to Monday, but it did not work for me. Rare that a company will want to move an appointment up- shows me they care about their business. The only negative thing I can say is that we had arraigned a 2pm appointment and adjusted work schedules to that, but the tech showed up at 1pm. Luckily a family member was home, but they were not the one who could make any decisions on repair, cost, etc. The work was done well, a thorough walk through of the new equipment was given and the work area was cleaned up.

- Paul Palmer

I was very satisfied with the service I received. Everything was explained to me in language that I could understand. The tech (David) had all the parts with him. He was quick, very capable, and clean. Now my garage door works perfectly and has a lifetime warranty. And the prices were competitive.

- Sandra Myhalik

Your service tech did an outstanding job. He really knows his business. Response time was excellent. Chet is an asset to your company. My family and friends have already been informed and know how to reach you if necessary. You have a wonderful company. Your website is very professional.

- George w England

Fast response, reasonable price, Thanks

- Virginia Simeone

We had used Precision before to service our garage doors, so they were our first call when our door opener broke. Chet came over late Saturday afternoon and quickly and efficiently replaced both door openers. He was polite, professional and thoroughly explained everything that needed to be done. Then he didn't finish until everything was operating to both his and our liking. Very happy with everything.

- Todd Warner

Ed Dombrowski arrived on time, assessed the situation and told me it would be best to replace my 25 yr old opener. He explained the advantages & safety features of the new one and in less than 1 hr he had installed and explained the key pad and remote controls, cleaned up everything and was gone. He wasted no time and didn,t forget anything. Very pleased with service!!!

- Marc & laura Rapport

On time - communicated what needed to be done and did it. So nice to have the garage door working again! Thank you!

- Joyce Brown

It was easy to get an appointment to accommodate my schedule. The service called beforehand to let me know he was on his way, and was on time. He did a thorough assessment of the condition of the door, and gave me options for repair or replacing. Worked quickly and professionally. I would definitely use Precision Garage Doors again.

- Claire S

I would highly recommend Precision garage door. They were able to come out the same day when my door broke and was in the open position. I was leaving for the weekend and they came right out. After looking at the door it was determined that I needed a new door (mine was 50 years old). They gave me an estimate right then. I called later and scheduled a replacement door which took 3 weeks to come in. Then it was installed easily and professionally and looks great!

- Pam Ragonese

Easy appointment time, technician Ed showed up ahead of schedule and got the job done perfectly. Ed was courteous and knowledgable, pleasure to have around, definitely recommend!

- John Yuan

I was thoroughly impressed with the service Precision Door Service provided. The technician who came to fix the door was friendly, respectful and very well informed. His knowledge of the overhead garage door was excellent. He solved the problem and his charge was good. When I called, I was given an appointment the next day. 5 Star rating.

- August Olivar

My experience was absolutely wonderful. Dave arrived on time and fixed my garage door without having to use any additional parts! He just put it all back together for me and was done in 30 minutes! I would recommend Precision Garage Door Service to anyone! Thank you!

- J. Mitchell

The Technician was very knowledgeable and hospitable. He educated me about my garage door and it's functionality. No repair was done. If I need repairs and parts I will define

- Lynette Barnes

I am so very happy with your service. Same day service is usually unheard of, but not this company. Customer service was excellent!. Chris the tech was outstanding!!!!!!!!!!!!!!!! Chris solved my door issues and I am very happy. I look forward to doing business with your company again and I am going to tell my family and friends about you also! THANK YOU!

- Lisa Penikas

Excellent service, friendly and timely

- Jean Schuberth

Excellent customer service! Technician called within time frame given and estimated time of arrival was spot on. He had parts needed on truck and was done in no time flat! I already recommended Precision to neighbor! Sensible pricing also!

- Allan Raynis Sr

Service was done fast and the technician was very pleasant!! All in all percision is great!!!

- Sue ahern

I already submitted this same feedback directly to you on 7/21/17, in response to your emailed request for feedback. I also checked the box that said "please contact me immediately," but never got a call. It made me wonder if any of that feedback is read by anyone. If you ask for the feedback by email, you should read what people send back. If you offer a checkbox requesting immediate contact, you should provide immediate calls to those who check the box. Just some systems problems you should look into. But here's my concern: We were very pleased with the general "tune-up" performed for us on 9/13/16 ($288.95 - work order 3193073, work performed by Ron Lecours), which resulted in smoother and quieter operation, especially with the middle of our three doors, which gets the most use. We had never had the doors serviced, and we've been in the house since summer '07. You returned just under 3 months later (12/7/16) to repair a snapped torsion spring and both torsion lift cables (middle door - work order 3292207, work performed by Rolando Chaparro). The center bearing plate with bearing was replaced. This charge was $485.85 and included a 2-year warranty on parts and labor and a 1-year service fee. You returned on 7/19/17 (middle door again - work order 3656154, work performed by Dave Lanz) because the cable had come out of it's casing and was wrapping itself around the operator rail as the door was raising/lowering. Mr. Lanz, a lovely guy to deal with, reported the operator rail needed to be remounted because it had been shaking too much while the operator was in use, causing the problem. He needed to ask me if he could use one of the 2x8 boards in my garage to fashion a fix for this, which was fine. I was charged $409.00 for this, which included the residential service fee, 2 hours labor. No parts were replaced. Unfortunately, I could not tell this at the time Dave left, but there is a small gap now between the bottom of the garage door and the concrete. Enough for mice to crawl through, and we have unfortunately had (prior to this, not because of this) terrible mouse problems and car damage from them in the winters. We must have that gap eliminated. Although Dave said there was no problem with the 12/7 install of the center bearing plate, it seems something was not done properly, eventually causing the problem that needed to be fixed on 7/19. With a 2-year warranty on the labor that was performed on 12/7, shouldn't the 7/19 repair have been covered? And what exactly is a 1-year service fee? You can reach me to discuss at 860-970-5061. I would very much like to understand all of this better. I would love to give you an excellent review and spread your name to my Nextdoor.com network; but at this time, I can't do that. Thank you.

- Sarah Calatayud

We are sorry that this review fell through the cracks. I believe we have resolved all issues at your 8/7/17 appointment and hope you are happy. If not, please call us and we will be happy to come on a warranty call (no service fee charge) and resolve the issue. A 1-year service fee, is once you paid a service fee (which was part of a repair for which you agreed to our recommendations, we do not charge a service fee for any related issues for 1 year).

Outstanding service. The repair technician, Ed Dombrowski, was whip smart in determining the issue and fixed my broken springs right away. AAAA+++ service. Reasonable pricing.

- Tammy Pleasent

A great experience all around. Prompt scheduling of service, calls from the technician advising of his ETA, his professionalism, courtesy, and skill in completely the job quickly and without selling me stuff I didn't need made this a truly great experience.

- Arthur Masi

The installers were on time, installed the door perfectly, and cleaned up after themselves, taking my old door away. Exactly what I wanted.

- Patricia Hale