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about Precision Garage Door in:
Glastonbury | Colchester | New London Area, CT
Precision Garage Door of Connecticuthas received 229 reviews, averaging 4.86 Stars:
South Glastonbury, CT
Product:
East Hampton, CT
No issues whatsoever. Friendly folks who were very efficient. Would have no problem using them again.
- Skip Sceery
Glastonbury, CT
Chose Precision through web search, reviews, and online presence. Called on a weekend, a person answered, which is great. Technician was friendly, thorough and completed work very efficiently, recommend Chet!
- David Mozeleski
Product:
Glastonbury, CT
Excellent service. Punctual, professional and helpful. Great job and very informative.
- Tara Doyle
Lebanon, CT
Outstanding and quick service! My wife dealt with the technician and was informed at every step of the way. Would highly recommend Chet and this company!
- Victor Turbes
Rocky Hill, CT
Chet arrived on time as promised. Although I only needed to replace a spring, he convinced me to replace other worn parts also. Yes it was expensive, but considering the quality of the Precision parts which were much better/stronger than those bought at Home Depot, and also considering the 5 year warranty, the cost was well worth it. Chet with 25 years of experience did the job quick and in a very professional manner. He did a 'great' job... thanks Ed
- Ed Mullen
Product:
Niantic, CT
I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .
- Frank Raffa
Product:
Mystic, CT
Extremely pleased with the experience. Our technician (Chet) called to let us know that he was on his way approximately 30 minutes before his scheduled arrival. Upon arrival, he came in, introduced himself and went out to the garage to determine what our problem was. He quickly assessed the problem and gave us a detailed explanation and provided several options for us to have the problem repaired. After we decided what we wanted, he quoted a price and set to work. About two hours later, he was finished and then walked us through the new set up and answered any questions we had. I highly recommend Precision and have already told two people about our excellent experience. There were other services performed and additional products but the opener was the major install.
- Kathy Rush
Product:
Rocky Hill, CT
Excellent professional service.
- Don Purchla
Glastonbury, CT
I know this may seem a bit odd, but I chose precision for two reasons...the bios about the technicians, complete with reviews, and the dogs. It is my belief that "dog people" are good people. Chet was the technician who was sent and he even showed up with a badly hurting ankle that he had sprained just prior to coming to my house. His friendly manner, competence and expertise were greatly appreciated. And I was REALLY impressed by how quickly he was able to put the rollers back on track, thus freeing me from five days of entrapment.
- Pat Lerch
Columbia, CT
What an easy, efficient, smooth transaction done by Chet in resolving my garage door problem. Thanks for a job well-done and Happy New Year????
- Anita Mokoid
Old Lyme, CT
The scheduled service was a routine maintenance call, which is not listed in this review response. You rescheduled the call but sent me an invoice saying that I had cancelled it - not true, and confusing. You cancelled, not me. You agreed to make the rescheduled call on Friday between 8-9 AM, but when I phoned you said it was 8-12 AM - not true, and confusing again. I won't be home after 10 AM Friday.
- Stanley Bielski
Glastonbury, CT
I needed an emergency repair to get my car out of my garage. The old motor finally died. Precision bent over backwards to accommodate me. Ed was spectacular. Second experience with them. They are 5+ star!!!
- Neil Yeston
Product:
Cromwell, CT
Starting with the person who answered the phone and finishing with the installer (Chet), the process was easy. Both people were very nice, and Chet wanted to be sure we were happy and comfortable with the installation and use of the new opener. Thank you for the quick response and excellent service!
- Dianne Reynolds
Product:
Rocky Hill, CT
Jay arrived on time, was very professional and had us up and running in no time. Service was great and so was Jay. I would ask for him by name if I have to use your service again!
- Phillip Mahoney
Portland, CT
I was amazed with the fast service. I called and they were at my door the very next day. My tech was Chet and very knowledgeable and went threw the process with me and than asked if I had any questions or concerns. He went right to work and approximately 1hour later Chet had my overhead door back working. He replaced the cables adjusted fixtures and replaced broken rollers. I’m so glad I called Precision Depenable And great service. Thank You Chet you were excellent and a prefect Gentleman. I would recommend you and Precision and time. You are Top Notch Service with a Super Tech. I’m so happy I called and will recommend you in a heartbeat.
- Nancy Denette
Product:
Waterford, CT
I am happy to get the door fixed and Chet was great and very professional. I will say that I think the $600 charge to supply new springs, rollers, stabalizer bar, some cables, + labor (hour tops) is a bit excessive. I did not price the job with any other company. Quote for a new door (which I didn't really need) was $1200 (and it's a minimal door)!! Anyway...capitalism at work. We really want to live in CT???
- George Ulrich
Product:
Niantic, CT
Had used you before and was satisfied. Chet did an outstanding job and everything he did and installed he throughly explained.
- Frank Raffa
Product:
Niantic, CT
I am actually very unhappy with your "service".Please correct your records. I received an invoice from you. I did not cancel the appointment: scheduled 3-5pm. Your man, Chet Shrader, called at around 3:45 to let me know that he would arrive between 5:30 -6 pm. I could not meet him at that time. So, the correct statement on the invoice should be: the repairman did not show up during the time of appointment. Of course the balance on invoice is $0. For zero service and respect for your customers.
- Ion Coiculescu
Old Lyme, CT
Very pleased with service. Chet is very professional, explained everything, gave options and completed the repair of the garage door in one hour. 5 stars!, I would call again with any problems and refer my friends to Precision
- Lorraine Wilcox
Hampton, CT
I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.
- Richard Lawrence
Product:
Niantic, CT
My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.
- John Carew
Product:
Lebanon, CT
Courteous and willing to help.
- William Ziedman
Glastonbury, CT
Amazing service! Chet was courteous, sincere and professional.
- Marcia Perel
Product:
Old Lyme, CT
Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.
- Diane Blackwell
Product:
East Hampton, CT
We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.
- Barbara Allis
Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.
Glastonbury, CT
Very courteous and knowledgeable. Pleased with the attention to details.
- James Aleksunes
Product:
Lebanon, CT
Great experience. Friendly, expert service. Technician was willing to do all that was needed to repair my door function and safety. Also needed a new opener. Satisfied
- William Ziedman
Product:
Preston, CT
Precision Door did a very good job on our garage door. The repair man was very helpful and thorough in his assessment of what needed to be done and was quick to get it done. Pricing was better than their competitors and that's very important to me more than ever these days.
- Joanne Zaccheo
Product:
Colchester, CT
5 stars for very good service on time,help me choose a new garage door opener,show us how to use the opener and he clean up after installation.He was very courteous.
- Francis Zvach
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Great timely service. Technician was professional and did exactly what he said he would.
- Dave Casale