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about Precision Garage Door in:
Glastonbury | Colchester | New London Area, CT
Precision Garage Door of Connecticuthas received 249 reviews, averaging 4.87 Stars:
Portland, CT
Cromwell, CT
I've been using precision overhead door for about 15 years for multiple purposes. They have always been professional, on time, great workmanship and customer service. Thanks for your help today Chet.
- Joyce Walter
Portland, CT
Great job. Super friendly, professional, on time, and fast. Price was reasonable. Thanks again!
- Daniel Garawski
Rocky Hill, CT
Very satisfied with the prompt, professional and courteous service. My garage door now operates smoothly and quietly.
- Mary O'Loughlin
Glastonbury, CT
I had a spring break last night on my garage door . So I found there name watched video looked at reviews . I called they were very efficient and knowledgeable. I ended up fixing both of my doors after talking with the tech. I am very happy with the job and service and would recommend them to anyone . I will also be doing my yearly door check ups . So both my doors have new hardware and work great Chet was great !!!
- Lisa Mazzotta-Ivaldi
Rocky Hill, CT
Very pleased. Technician very cordial and knowledgeable.
- Peter Day
Glastonbury, CT
I could not be happier with the service. When I called they were there the next day at the time promised. We went over the options and a new operator was installed in less than an hour. The tech went over the operation of the door and programmed the new closers. He also inspected the second door and advised about future maintenance.
- James & Mary Mcmanus
Portland, CT
The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet
- Anthony Miele
Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?
Glastonbury, CT
I was having a problem changing my code on my recently installed garage door opening system. When I called Precision, I was immediately connected to a person. After I explained the situation, I was told that no technicians were available until the following day from 3 to 5pm. That did not make me very happy, but I took the appointment. Chet from Precision texted me his photo and then called me three hours early to see if I was available within 30 minutes. I agreed and within 15 minutes of his arrival, he had checked out the whole system and patiently explained and walked me through how to change my security code. Precision is the best!
- Janice Smith
Glastonbury, CT
Service was quick and efficient.. Technician was polite and knowledgeable.. We will definitely be repeat customers..
- Maria Correa
Glastonbury, CT
Chetry did a great job helping us solve our garage door problems quickly and inexpensively. Service was prompt and solved the problem on no time. We endorse the work of Precision garage door repair.
- Kathy Molloy
Glastonbury, CT
Quick response, which was great! Way too expensive to fix a spring...
- Beecher
Hebron, CT
I was very happy with the service that precision door completed. The repair was done on time and at a reasonable cost. The repair man reviewed the work to be done and all the charges before he started. I would definitely use them again.
- Jim Guyette
Glastonbury, CT
Great service. Punctual and knowledgeable. Did not try to over sell services. If I was the owner of this company I’d be happy to have Chet working for me and representing me and my business. I would use them again and happily recommend them.
- Rich Giondomenico
Glastonbury, CT
Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!
- Barb McBrien
Glastonbury, CT
Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.
- Robert Gabriele
Rocky Hill, CT
Your past work in my home was good so I called again. Very happy with prompt appointment option Chet S was on time, professional, thorough and informed me of what I needed to know in terms of expense as well as operating the new system.
- Lois Luddy
Glastonbury, CT
Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.
- Vijay Jayachandran
Glastonbury, CT
Very good experience! Prompt scheduling and repair service. The technician, Chet Schrader, was very helpful in explaining the needed repairs and replacement parts for the cables, springs, rollers etc. and took all the time we needed to answer all of our questions about the work and the pricing. Definitely will call Precision first for any garage door service!!
- Paul And Joyce Ford
Glastonbury, CT
Excellent service provided by Chet. Thank you!
- Jonathan Karimi
South Glastonbury, CT
Great timely service. Technician was professional and did exactly what he said he would.
- Dave Casale
East Hampton, CT
No issues whatsoever. Friendly folks who were very efficient. Would have no problem using them again.
- Skip Sceery
Glastonbury, CT
Chose Precision through web search, reviews, and online presence. Called on a weekend, a person answered, which is great. Technician was friendly, thorough and completed work very efficiently, recommend Chet!
- David Mozeleski
Glastonbury, CT
Excellent service. Punctual, professional and helpful. Great job and very informative.
- Tara Doyle
Lebanon, CT
Outstanding and quick service! My wife dealt with the technician and was informed at every step of the way. Would highly recommend Chet and this company!
- Victor Turbes
Rocky Hill, CT
Chet arrived on time as promised. Although I only needed to replace a spring, he convinced me to replace other worn parts also. Yes it was expensive, but considering the quality of the Precision parts which were much better/stronger than those bought at Home Depot, and also considering the 5 year warranty, the cost was well worth it. Chet with 25 years of experience did the job quick and in a very professional manner. He did a 'great' job... thanks Ed
- Ed Mullen
Niantic, CT
I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .
- Frank Raffa
Product:
Mystic, CT
Extremely pleased with the experience. Our technician (Chet) called to let us know that he was on his way approximately 30 minutes before his scheduled arrival. Upon arrival, he came in, introduced himself and went out to the garage to determine what our problem was. He quickly assessed the problem and gave us a detailed explanation and provided several options for us to have the problem repaired. After we decided what we wanted, he quoted a price and set to work. About two hours later, he was finished and then walked us through the new set up and answered any questions we had. I highly recommend Precision and have already told two people about our excellent experience. There were other services performed and additional products but the opener was the major install.
- Kathy Rush
Rocky Hill, CT
Excellent professional service.
- Don Purchla
Glastonbury, CT
I know this may seem a bit odd, but I chose precision for two reasons...the bios about the technicians, complete with reviews, and the dogs. It is my belief that "dog people" are good people. Chet was the technician who was sent and he even showed up with a badly hurting ankle that he had sprained just prior to coming to my house. His friendly manner, competence and expertise were greatly appreciated. And I was REALLY impressed by how quickly he was able to put the rollers back on track, thus freeing me from five days of entrapment.
- Pat Lerch
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Found your ad in the yellow pages selected the Middletown site the technician was Chet S He was very helpful in reviewing all the new features and tested them to ensure they were working properly.
- Peter Piacente