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about Precision Garage Door in:
Glastonbury | Colchester | New London Area, CT
Precision Garage Door of Connecticuthas received 237 reviews, averaging 4.86 Stars:
Hebron, CT
Glastonbury, CT
Great service. Punctual and knowledgeable. Did not try to over sell services. If I was the owner of this company I’d be happy to have Chet working for me and representing me and my business. I would use them again and happily recommend them.
- Rich Giondomenico
Glastonbury, CT
Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!
- Barb McBrien
Glastonbury, CT
Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.
- Robert Gabriele
Rocky Hill, CT
Your past work in my home was good so I called again. Very happy with prompt appointment option Chet S was on time, professional, thorough and informed me of what I needed to know in terms of expense as well as operating the new system.
- Lois Luddy
Glastonbury, CT
Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.
- Vijay Jayachandran
Glastonbury, CT
Very good experience! Prompt scheduling and repair service. The technician, Chet Schrader, was very helpful in explaining the needed repairs and replacement parts for the cables, springs, rollers etc. and took all the time we needed to answer all of our questions about the work and the pricing. Definitely will call Precision first for any garage door service!!
- Paul And Joyce Ford
Glastonbury, CT
Excellent service provided by Chet. Thank you!
- Jonathan Karimi
South Glastonbury, CT
Great timely service. Technician was professional and did exactly what he said he would.
- Dave Casale
East Hampton, CT
No issues whatsoever. Friendly folks who were very efficient. Would have no problem using them again.
- Skip Sceery
Glastonbury, CT
Chose Precision through web search, reviews, and online presence. Called on a weekend, a person answered, which is great. Technician was friendly, thorough and completed work very efficiently, recommend Chet!
- David Mozeleski
Glastonbury, CT
Excellent service. Punctual, professional and helpful. Great job and very informative.
- Tara Doyle
Lebanon, CT
Outstanding and quick service! My wife dealt with the technician and was informed at every step of the way. Would highly recommend Chet and this company!
- Victor Turbes
Rocky Hill, CT
Chet arrived on time as promised. Although I only needed to replace a spring, he convinced me to replace other worn parts also. Yes it was expensive, but considering the quality of the Precision parts which were much better/stronger than those bought at Home Depot, and also considering the 5 year warranty, the cost was well worth it. Chet with 25 years of experience did the job quick and in a very professional manner. He did a 'great' job... thanks Ed
- Ed Mullen
Niantic, CT
I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .
- Frank Raffa
Product:
Mystic, CT
Extremely pleased with the experience. Our technician (Chet) called to let us know that he was on his way approximately 30 minutes before his scheduled arrival. Upon arrival, he came in, introduced himself and went out to the garage to determine what our problem was. He quickly assessed the problem and gave us a detailed explanation and provided several options for us to have the problem repaired. After we decided what we wanted, he quoted a price and set to work. About two hours later, he was finished and then walked us through the new set up and answered any questions we had. I highly recommend Precision and have already told two people about our excellent experience. There were other services performed and additional products but the opener was the major install.
- Kathy Rush
Rocky Hill, CT
Excellent professional service.
- Don Purchla
Glastonbury, CT
I know this may seem a bit odd, but I chose precision for two reasons...the bios about the technicians, complete with reviews, and the dogs. It is my belief that "dog people" are good people. Chet was the technician who was sent and he even showed up with a badly hurting ankle that he had sprained just prior to coming to my house. His friendly manner, competence and expertise were greatly appreciated. And I was REALLY impressed by how quickly he was able to put the rollers back on track, thus freeing me from five days of entrapment.
- Pat Lerch
Columbia, CT
What an easy, efficient, smooth transaction done by Chet in resolving my garage door problem. Thanks for a job well-done and Happy New Year????
- Anita Mokoid
Old Lyme, CT
The scheduled service was a routine maintenance call, which is not listed in this review response. You rescheduled the call but sent me an invoice saying that I had cancelled it - not true, and confusing. You cancelled, not me. You agreed to make the rescheduled call on Friday between 8-9 AM, but when I phoned you said it was 8-12 AM - not true, and confusing again. I won't be home after 10 AM Friday.
- Stanley Bielski
Glastonbury, CT
I needed an emergency repair to get my car out of my garage. The old motor finally died. Precision bent over backwards to accommodate me. Ed was spectacular. Second experience with them. They are 5+ star!!!
- Neil Yeston
Cromwell, CT
Starting with the person who answered the phone and finishing with the installer (Chet), the process was easy. Both people were very nice, and Chet wanted to be sure we were happy and comfortable with the installation and use of the new opener. Thank you for the quick response and excellent service!
- Dianne Reynolds
Rocky Hill, CT
Jay arrived on time, was very professional and had us up and running in no time. Service was great and so was Jay. I would ask for him by name if I have to use your service again!
- Phillip Mahoney
Portland, CT
I was amazed with the fast service. I called and they were at my door the very next day. My tech was Chet and very knowledgeable and went threw the process with me and than asked if I had any questions or concerns. He went right to work and approximately 1hour later Chet had my overhead door back working. He replaced the cables adjusted fixtures and replaced broken rollers. I’m so glad I called Precision Depenable And great service. Thank You Chet you were excellent and a prefect Gentleman. I would recommend you and Precision and time. You are Top Notch Service with a Super Tech. I’m so happy I called and will recommend you in a heartbeat.
- Nancy Denette
Waterford, CT
I am happy to get the door fixed and Chet was great and very professional. I will say that I think the $600 charge to supply new springs, rollers, stabalizer bar, some cables, + labor (hour tops) is a bit excessive. I did not price the job with any other company. Quote for a new door (which I didn't really need) was $1200 (and it's a minimal door)!! Anyway...capitalism at work. We really want to live in CT???
- George Ulrich
Niantic, CT
Had used you before and was satisfied. Chet did an outstanding job and everything he did and installed he throughly explained.
- Frank Raffa
Niantic, CT
I am actually very unhappy with your "service".Please correct your records. I received an invoice from you. I did not cancel the appointment: scheduled 3-5pm. Your man, Chet Shrader, called at around 3:45 to let me know that he would arrive between 5:30 -6 pm. I could not meet him at that time. So, the correct statement on the invoice should be: the repairman did not show up during the time of appointment. Of course the balance on invoice is $0. For zero service and respect for your customers.
- Ion Coiculescu
Old Lyme, CT
Very pleased with service. Chet is very professional, explained everything, gave options and completed the repair of the garage door in one hour. 5 stars!, I would call again with any problems and refer my friends to Precision
- Lorraine Wilcox
Hampton, CT
I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.
- Richard Lawrence
Product:
Niantic, CT
My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.
- John Carew
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
I was very happy with the service that precision door completed. The repair was done on time and at a reasonable cost. The repair man reviewed the work to be done and all the charges before he started. I would definitely use them again.
- Jim Guyette