4.9 1 2 3 4 5 270 Reviews

From Glastonbury | Colchester | New London, CT Homeowners

Garage Door Repair in Glastonbury | Colchester | New London, CT - Page 3

Precision Garage Door

Same-day garage door repair in Glastonbury | Colchester | New London, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Glastonbury  | Colchester | New London, CT

Serving Glastonbury | Colchester | New London, CT

Proudly serving the Glastonbury | Colchester | New London community with same day service.

Service truck

Local Garage Door Repair in Glastonbury | Colchester | New London, CT

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Glastonbury | Colchester | New London, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Glastonbury | Colchester | New London homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Glastonbury | Colchester | New London and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 269 most recent customer reviews

Customers across Glastonbury, Colchester, New London, and nearby communities consistently describe Precision Garage Door of CT & Springfield as prompt, professional, and highly knowledgeable. Reviews frequently praise clear explanations, courteous technicians, smooth scheduling, and repairs or installations that are completed efficiently with strong workmanship. Many customers also note dependable follow-through, helpful guidance on options and maintenance, and a service experience that feels thorough and trustworthy.

What Customers in Your Area Mention Most

Professionalism (67) Technicians are repeatedly described as professional, courteous, polite, and respectful, creating a consistently positive service experience. Expertise (62) Customers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain repair options and system details clearly. Speed (56) Reviews often highlight fast repairs, quick diagnosis, same-day or next-day service, and efficient completion of the work. Communication (48) Customers value clear updates, advance arrival notices, easy conversations, and explanations that help them understand the work and pricing. Friendliness (44) Many reviews mention friendly, pleasant, personable technicians and office staff who make the process comfortable and easy. Service (39) The company is praised for helpful, attentive service that addresses problems directly and leaves customers satisfied with the overall experience. Responsiveness (34) Customers consistently note quick callbacks, rapid appointment availability, and prompt attention to urgent garage door issues. Workmanship (31) Reviews commonly say the repairs and installations are done well, with doors operating smoothly, quietly, and reliably after service. Trustworthiness (22) Customers frequently describe the company as honest, straightforward, and not pushy, with many appreciating that technicians explain options without pressure.

Recent Reviews from Glastonbury | Colchester | New London, CT

Patrick McEneney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Easily available. Technician was really great

Rich N

Technicians: Rich N

Service: Garage Door Repair

Carolyn Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

You exceeded my expectations! I love the product. It is well built and beautiful. Techs were on time and courteous and did an exceptional job. I refer everyone I speak with to your Company!

Service: Install Garage Doors

Product: Garage Doors

Michael Traphagen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eee

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Opener

Doug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, CT 12/21/2021

Based on online research, I called Precision Door Service after coming home and finding one of my door springs broken. Setting of appointment was quick and easy, with very reasonable service date. As confirmed in email confirmation, I received message from technician, Chet, confirming arrival right in the middle of the time window that was provided. Chet was courteous and professional. He outlined the issues that he found and provided options to consider. I was very comfortable with explanations provided and proceeded with rebuilding balancing systems on both doors. Chet completed the work in the timeframe outlined and reviewed the work with me when completed. I now have garage doors that sound brand new. My operators are aging but still working so I didn't replace them. When needed I won't hesitate to call Precision Door Service to have them replaced.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Chris Tanner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, CT 11/16/2021

Jesse was on time, pleasant to talk to and very professional. I asked for recommendations on other doors and he did not try to oversell me. I would highly recommend Precision Door Service.

Service: Garage Door Repair

Laura Capon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician Rich was so efficient, professional, kind, and did a great job

Rich N

Technicians: Rich N

Service: Garage Door Repair

Product: Springs

Judi Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent communication, incredibly timely and professional. Thank you for a job well done.

Service: Garage Door Repair

Product: Springs

Mark Lastrina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, CT 06/11/2021

Chet was great.He explained everything on the install of a new door..great prices.

Chet S

Technicians: Chet S

Service: Install Garage Doors

Product: Garage Doors

Susan Nilsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional, on time, explained and made useful suggestions. Very pleased.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Lorry Gronback

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 03/26/2021

Very efficient service. Also the service technician explained everything on using the remote snd the number pad. Very happy with Precision Garage Doors!

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Opener

Karyn Obrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 02/22/2021

Our serviceman, Chet was knowledgeable and professional. We had everything but the door replaced; the job was efficiently and competently done. We also appreciated the picture of our serviceman ahead of time. Very pleased with our experience.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Tim W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had a garage door spring let go and it frayed most of the safety cable & damaged the pulley system. I called in the evening and we were offered a next-day appointment which we couldn’t make. They did a great job finding the next open slot after that. Chet was friendly, quick to diagnose the issue, and did a good job explaining the problem. The fix wasn’t cheap but there was no pressure or upselling. We’re very satisfied with the quality of work and service. We do wish they asked before attaching a company sticker to the drywall in the garage but overall very satisfied and would use again.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Patricia Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good professional service. Took time to explain.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Peter Garzone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 01/19/2021

Rich contact ed me when he was on the way and came on time. He was very nice and explained what was needed to fix my issue.

Rich N

Technicians: Rich N

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Laura Maturo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 12/30/2020

I had no idea where to begin to find a garage door company so I did a google search. Immediately I was attracted to their webpage and how easily it was to navigate. I liked their many locations and one in my area. I called and a “live” person answered the phone, another plus. They were able to fit me in within two days and that was also during a holiday week. They gave me a two hour time frame which I felt was very reasonable. Once the service person realized that he would probably be late he called me with plenty of notice so I didn’t waste my day waiting around. He told me the new time that he would be there and he was there at that exact time. I didn’t mind the delay because I appreciated the phone call. Communication is key and that’s what I got. Once he arrived he evaluated the situation he explained everything in detail and remained within my budget. He was professional, kind, And courteous and got the job done. Once he was done he showed me exactly what he did and left his card for future purchases. Overall my experience with this company was very positive. I would use them again and absolutely recommend them. Thank you

Chet S

Technicians: Chet S

Service: Garage Door Repair

Donna Faulkner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 12/14/2020

Once again excellent service and earlier than expected. This is the second time that we have used Precision. The technician was knowledgable and very professional. The work was done in a timely manner and allowed us to get on with our day and get our cars out of the garage. I will call Precision again. Thank you very much.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Gerald Brunetto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 11/29/2020

Timely and courteous service. Very satisfied.

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Lindsay Errico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 11/20/2020

Friendly and courteous. Thoroughly explained everything and explained what I should look for and be prepared for in the future. Thank you so much Chet!

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Christine Goodwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Incredible job!!! Extremely professional knowledgeable and efficient

Chet S

Technicians: Chet S

Service: Garage Door Repair

Lucian Lombardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chet Shrader the service technician was awesome!

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Opener

Red Laursen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 08/21/2020

Chet is great mechanic and salesman. Knowledgeable, efficient, friendly and top notch professional. Sure wish our oil burner and water system people were like him. Sure makes you feel like we got our money’s worth.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Springs

Peter Piacente

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, CT 08/10/2020

Found your ad in the yellow pages selected the Middletown site the technician was Chet S He was very helpful in reviewing all the new features and tested them to ensure they were working properly.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Joyce Walter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 06/17/2020

I've been using precision overhead door for about 15 years for multiple purposes. They have always been professional, on time, great workmanship and customer service. Thanks for your help today Chet.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Garage Doors

Daniel Garawski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, CT 06/02/2020

Great job. Super friendly, professional, on time, and fast. Price was reasonable. Thanks again!

Chet S

Technicians: Chet S

Service: Garage Door Repair

Mary O'Loughlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 05/27/2020

Very satisfied with the prompt, professional and courteous service. My garage door now operates smoothly and quietly.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Lisa Mazzotta-Ivaldi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a spring break last night on my garage door . So I found there name watched video looked at reviews . I called they were very efficient and knowledgeable. I ended up fixing both of my doors after talking with the tech. I am very happy with the job and service and would recommend them to anyone . I will also be doing my yearly door check ups . So both my doors have new hardware and work great Chet was great !!!

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Springs

Peter Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 05/06/2020

Very pleased. Technician very cordial and knowledgeable.

Chet S

Technicians: Chet S

Service: Garage Door Repair

James & Mary Mcmanus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I could not be happier with the service. When I called they were there the next day at the time promised. We went over the options and a new operator was installed in less than an hour. The tech went over the operation of the door and programmed the new closers. He also inspected the second door and advised about future maintenance.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Anthony Miele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Portland, CT 04/13/2020

The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet

Response from Walt Arvin Business Owner

Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?

Chet S

Technicians: Chet S

Service: Broken Garage Door Spring Repair

Product: Cables

Janice Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was having a problem changing my code on my recently installed garage door opening system. When I called Precision, I was immediately connected to a person. After I explained the situation, I was told that no technicians were available until the following day from 3 to 5pm. That did not make me very happy, but I took the appointment. Chet from Precision texted me his photo and then called me three hours early to see if I was available within 30 minutes. I agreed and within 15 minutes of his arrival, he had checked out the whole system and patiently explained and walked me through how to change my security code. Precision is the best!

Chet S

Technicians: Chet S

Service: Garage Door Opener Repair

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Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720