WITH 2,044 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Glastonbury | Colchester | New London Area, CT
Precision Garage Door of Connecticuthas received 237 reviews, averaging 4.86 Stars:
Lebanon, CT
Glastonbury, CT
Amazing service! Chet was courteous, sincere and professional.
- Marcia Perel
Old Lyme, CT
Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.
- Diane Blackwell
East Hampton, CT
We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.
- Barbara Allis
Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.
Glastonbury, CT
Very courteous and knowledgeable. Pleased with the attention to details.
- James Aleksunes
Product:
Lebanon, CT
Great experience. Friendly, expert service. Technician was willing to do all that was needed to repair my door function and safety. Also needed a new opener. Satisfied
- William Ziedman
Preston, CT
Precision Door did a very good job on our garage door. The repair man was very helpful and thorough in his assessment of what needed to be done and was quick to get it done. Pricing was better than their competitors and that's very important to me more than ever these days.
- Joanne Zaccheo
Colchester, CT
5 stars for very good service on time,help me choose a new garage door opener,show us how to use the opener and he clean up after installation.He was very courteous.
- Francis Zvach
Service Provided:
Product:
Technicians: Chet S
Old Lyme, CT
Chet Shrader did a great job refitting all the rolling hardware on both our garage doors. He exuded competence and enthusiasm, reflected in his completion of the elaborate job in less than two hours! His thorough analysis and explanation of the problems and solutions was very reassuring. We also appreciated his arrival on time, and the 30-minute telephone advance notice.
- Gordon Krusen
Colchester, CT
Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.
- Anthony Moosey
Old Lyme, CT
I was extremely satisfied with Precision. Ed came over and was very professional, direct and friendly. He took the time to troubleshoot my problem and fixed it . . . without me having to incur the expense of purchasing a new motor or motherboard. I had ANOTHER company out who seemed to focus on selling me a new motor without doing legitimate diagnosis. Well . . . I called Precision to get a second opinion and sure enough my instincts were right. First time for everything. I did NOT need a new motor.
- Doug Lowell
Rocky Hill, CT
As a homeowner we have our go to’s for everything. From plumbers to electrical we all have our key players that we know we can count on to do the job. I was amazed at how well Dave handled my repair and looked at the overall opportunity to teach me what to look out for down the road. Awesome job!! Adding them to my contact list right now.
- Jason Myers
Colchester, CT
We are very pleased with Precsion Doors over our experience yesterday having our garage doors rebuilt. Dave Lanz the repairman was wonderful and took the time to explain everything to us. The doors are like new now and we would recommend this company to all,great job!!
- Ronald Mccann
Product:
Norwich, CT
Probably the most experienced service person I has e ever had show up. Very knowledgeable and helpful.
- Ernest Marvin
Lyme, CT
Following a call and meeting with a sales person, we determined that is was appropriate to repair not replace our garage doors. The service technician was superb, clean and efficient. He answered all questions and was very helpful in helping us reprogramming our garage doors.
- J P
Product:
Columbia, CT
I did not have any company to compare pricing since from the outset I was so satisfied with the response time and care taken by field reps. As luck would have it, when we chose to buy there was a special promotion going on that permitted a bump-up in design. I really like that the price submitted included everything, i.e. doors, hardware, etc, everything including tax. The installers were excellent. Very friendly; called to let me know their arrival; willing to share information should I have any questions; gave information about the doors and warranty without my asking; finished the job, cleaned the doors, picked up any trash remaining from the install and removed all materials from the doors and hardware that was replaced. I would highly recommend this company. I like doing business with a company that does what they say they are going to do> Shop around for pricing if you care to knowing that though estimates are stated as free they are free only if you choose to buy, I am not sure how Precision compares but I can tell you they are professional and back their work.
- Ron Creese
Product:
Cromwell, CT
Quick service and honest feedback. Inspector said the safety feature wasn't working but didn't realize this was an older model without the laser. Ron was honest and confirmed the safety settings worked as required, moving back up upon any resistance. He tuned it up and we are ready to go! Now it's much quieter and I can breathe easy that it's safe for the neighborhood kids.
- Crystal Santos
Old Lyme, CT
Just perfect. A+ from punctuality and professionalism and integrity of installer, Eric. A+ for cost. A+ for time. A+ for results. Sure glad I chose Precision!
- Hank Tenney
Rocky Hill, CT
Rep DAVE M arrived punctually and had the expertise to resolve our problem. Good people skills.
- Ron Kehoe
Glastonbury, CT
I called for service early in the day of Storm Eugene. Within a couple of hours my call was returned and an appointment was made for the morning of the next day. Dave, the technician, was prompt, courteous, knowledgeable and worked very efficiently. I am very satisfied with the service of Precision and would readily recommend them.
- Bruce Hassan
Rocky Hill, CT
The technicians that came out were very professional, friendly, and competent. I was very pleased...5 stars
- Barbara Tyler
Old Lyme, CT
Ron Lecours, the technician, arrived early, was friendly, experienced, and quickly understood the issues. He installed the components I had purchased, re-programmed the devices with me, and improved some of the work done by previous companies. He was very professional and made it a totally positive experience.
- Bruce Andrews
Product:
Glastonbury, CT
They were able to fit me in earlier in the day to repair my broken cables and worn pulleys. The garage door opens and closes as it should and is so much quieter! Definitely would recommend Precision Door Service to anyone.
- James Wagner
Product:
Colchester, CT
A+++++++++, great service from initial inquiry, estimate and install.
- Le
Product:
Old Lyme, CT
Very professional, knowledgeable and friendly.
- Cynthia Ritchie
Product:
Hebron, CT
Quick and excellent service. Highly recommend.
- William Ware
Product:
Bozrah, CT
5 Star rating for Ron. Ron called to tell me he was on his way and arrived on the scheduled time. He was friendly and explained all the repair options. I chose to have the springs, pulleys, rollers, and cables replaced. It seems to me that their replacement parts are better quality than you would get at a local store, had I done the repairs myself. The Repairs, lubrication, and operational check were complete in less than an hour. Everything was cleaned up nice when he finished. I'm very happy with the service Ron provided.
- Bill
Product:
Rocky Hill, CT
great Tech excellent work
- Howard Charbonneau
Rocky Hill, CT
We had a garage door cable snap, creating a hazard. The Precision tech showed up on time and had everything with him to complete the repair on the spot. Our tech, Orlando, was very polite and explained everything he did. He made sure I was happy with the repair before departing. A very pleasant experience all the way, from the initial phone call to the completion of the work. I'm glad to recommend Precision to anyone who needs garage door repair work.
- Chris Markiewicz
Product:
Hebron, CT
Called Precision Door when our garage door opener needed to be repaired. Appointment scheduling was easy. The repair person arrived on time, was polite and professional, and very quickly assessed the problem then clearly explained the options. Our opener needed to be replaced, he had everything with him to complete the job, and the process to do so was efficient and trouble free. Very pleased with both the service and the product installed. Would definitely use Precision Door again if trouble brews.
- Tina
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Courteous and willing to help.
- William Ziedman