4.9 1 2 3 4 5 270 Reviews

From Glastonbury | Colchester | New London, CT Homeowners

Garage Door Repair in Glastonbury | Colchester | New London, CT - Page 5

Precision Garage Door

Same-day garage door repair in Glastonbury | Colchester | New London, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Glastonbury  | Colchester | New London, CT

Serving Glastonbury | Colchester | New London, CT

Proudly serving the Glastonbury | Colchester | New London community with same day service.

Service truck

Local Garage Door Repair in Glastonbury | Colchester | New London, CT

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Glastonbury | Colchester | New London, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Glastonbury | Colchester | New London homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Glastonbury | Colchester | New London and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 269 most recent customer reviews

Customers across Glastonbury, Colchester, New London, and nearby communities consistently describe Precision Garage Door of CT & Springfield as prompt, professional, and highly knowledgeable. Reviews frequently praise clear explanations, courteous technicians, smooth scheduling, and repairs or installations that are completed efficiently with strong workmanship. Many customers also note dependable follow-through, helpful guidance on options and maintenance, and a service experience that feels thorough and trustworthy.

What Customers in Your Area Mention Most

Professionalism (67) Technicians are repeatedly described as professional, courteous, polite, and respectful, creating a consistently positive service experience. Expertise (62) Customers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain repair options and system details clearly. Speed (56) Reviews often highlight fast repairs, quick diagnosis, same-day or next-day service, and efficient completion of the work. Communication (48) Customers value clear updates, advance arrival notices, easy conversations, and explanations that help them understand the work and pricing. Friendliness (44) Many reviews mention friendly, pleasant, personable technicians and office staff who make the process comfortable and easy. Service (39) The company is praised for helpful, attentive service that addresses problems directly and leaves customers satisfied with the overall experience. Responsiveness (34) Customers consistently note quick callbacks, rapid appointment availability, and prompt attention to urgent garage door issues. Workmanship (31) Reviews commonly say the repairs and installations are done well, with doors operating smoothly, quietly, and reliably after service. Trustworthiness (22) Customers frequently describe the company as honest, straightforward, and not pushy, with many appreciating that technicians explain options without pressure.

Recent Reviews from Glastonbury | Colchester | New London, CT

Lorraine Wilcox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 07/13/2018

Very pleased with service. Chet is very professional, explained everything, gave options and completed the repair of the garage door in one hour. 5 stars!, I would call again with any problems and refer my friends to Precision

Chet S

Technicians: Chet S

Service: Garage Door Repair

Richard Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hampton, CT 07/01/2018

I chose Precision because I've dealt with them before and they were very thorough and professional in the service they provided. This was also the case on this latest service request. The Precision technician came in, quickly diagnosed the problem, and game me my repair options. I selected the repair I wanted, your technician cleaned up the work area, gave me my repair paperwork, and left. Well done.

Service: Garage Door Opener Repair

Product: Garage Door Opener

John Carew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Niantic, CT 06/08/2018

My garage door was tired and broken so I called Precision and scheduled a service call. They sent a technician that was everything that word suggests. He replaced my old opener with a new one and serviced my other opener expertly and I am completely satisfied with everything done.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Opener

William Ziedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lebanon, CT 04/23/2018

Courteous and willing to help.

Service: Garage Door Repair

Marcia Perel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Amazing service! Chet was courteous, sincere and professional.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Garage Door Opener

Diane Blackwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 03/09/2018

Service on our doors was great ! We were called in advance of the tech arrival. He and his truck were totally neat and in order. We were appraised of the recommended repairs and their associated costs. Work was performed in a timely fashion and we took part in testing all of the equipment when he was finished. We paid him and he gave us the write up of the work---------along with future maintenance recommendations.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Rollers

Barbara Allis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We contacted Precision for one door issue, something on the front wall, over the door was loose, and I feel, we received an upsell to completely rebuild the hardware for $799.

Response from Walt Arvin Business Owner

Thank you for your comments and review. We appreciate all feedback even those that do not look favorably on our business. Upon review of your paperwork, our technician offered you two options: one for less than $200 which would have addressed the specific issue you called us for and one that addressed the multiple issues identified in the safety inspection (many of the items had passed but showed signs of wear). It’s our policy to not “hard sell” and to let the customer choose the option that’s best for them – that’s why you can see an estimate for less than $200. We do, however, feel it’s our responsibility to inform the customer about the overall condition of their door system – and make suggestions on how to address areas showing wear and tear and parts that simply have outlived their economic life. By the looks of everything, it seems like your husband decided that the second option (the one that addressed other issues with the door) was the one he felt was the best for him. I’m not sure what else we can say.

Chet S

Technicians: Chet S

Service: Garage Door Repair

James Aleksunes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very courteous and knowledgeable. Pleased with the attention to details.

Service: Garage Door Opener Install

Product: Garage Door Opener

William Ziedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lebanon, CT 01/06/2018

Great experience. Friendly, expert service. Technician was willing to do all that was needed to repair my door function and safety. Also needed a new opener. Satisfied

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Joanne Zaccheo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Preston, CT 12/07/2017

Precision Door did a very good job on our garage door. The repair man was very helpful and thorough in his assessment of what needed to be done and was quick to get it done. Pricing was better than their competitors and that's very important to me more than ever these days.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Rollers

Francis Zvach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 12/06/2017

5 stars for very good service on time,help me choose a new garage door opener,show us how to use the opener and he clean up after installation.He was very courteous.

Chet S

Technicians: Chet S

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Gordon Krusen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 12/06/2017

Chet Shrader did a great job refitting all the rolling hardware on both our garage doors. He exuded competence and enthusiasm, reflected in his completion of the elaborate job in less than two hours! His thorough analysis and explanation of the problems and solutions was very reassuring. We also appreciated his arrival on time, and the 30-minute telephone advance notice.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Cables

Anthony Moosey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 11/28/2017

Schedule my initial appointment thru a lady named Amber, who was a seasoned professional. I asked for an appointment for the next day, and she made it happen. Asked numerous questions and she answered them all. When the technician, Chet Shrader, arrived, he listened intently as I explained the problems, then I said that I wanted both lift cables replaced. Ended up getting the full door overhaul package, and am so happy that I did. The door now sounds very quiet and seems to be operating effortlessly. Chet works fast and knows exactly what he is doing. This professional is better qualified than any overhead installer I have ever known, and I have known some. When we are ready to start on the other door, Precision will be unquestionably be called first. We will ask for Chet. The quality of Precision's replacement parts is tops.

Chet S

Technicians: Chet S

Service: Garage Door Repair

Product: Springs

Doug Lowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 11/08/2017

I was extremely satisfied with Precision. Ed came over and was very professional, direct and friendly. He took the time to troubleshoot my problem and fixed it . . . without me having to incur the expense of purchasing a new motor or motherboard. I had ANOTHER company out who seemed to focus on selling me a new motor without doing legitimate diagnosis. Well . . . I called Precision to get a second opinion and sure enough my instincts were right. First time for everything. I did NOT need a new motor.

Service: Garage Door Repair

Jason Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 10/30/2017

As a homeowner we have our go to’s for everything. From plumbers to electrical we all have our key players that we know we can count on to do the job. I was amazed at how well Dave handled my repair and looked at the overall opportunity to teach me what to look out for down the road. Awesome job!! Adding them to my contact list right now.

Service: Garage Door Repair

Ronald Mccann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 08/24/2017

We are very pleased with Precsion Doors over our experience yesterday having our garage doors rebuilt. Dave Lanz the repairman was wonderful and took the time to explain everything to us. The doors are like new now and we would recommend this company to all,great job!!

Service: Broken Garage Door Spring Repair

Product: Springs

Ernest Marvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Norwich, CT 06/21/2017

Probably the most experienced service person I has e ever had show up. Very knowledgeable and helpful.

Service: Broken Garage Door Spring Repair

J P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lyme, CT 06/13/2017

Following a call and meeting with a sales person, we determined that is was appropriate to repair not replace our garage doors. The service technician was superb, clean and efficient. He answered all questions and was very helpful in helping us reprogramming our garage doors.

Service: Garage Door Repair

Product: Remotes / Keypad

Ron Creese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbia, CT 06/05/2017

I did not have any company to compare pricing since from the outset I was so satisfied with the response time and care taken by field reps. As luck would have it, when we chose to buy there was a special promotion going on that permitted a bump-up in design. I really like that the price submitted included everything, i.e. doors, hardware, etc, everything including tax. The installers were excellent. Very friendly; called to let me know their arrival; willing to share information should I have any questions; gave information about the doors and warranty without my asking; finished the job, cleaned the doors, picked up any trash remaining from the install and removed all materials from the doors and hardware that was replaced. I would highly recommend this company. I like doing business with a company that does what they say they are going to do> Shop around for pricing if you care to knowing that though estimates are stated as free they are free only if you choose to buy, I am not sure how Precision compares but I can tell you they are professional and back their work.

Service: Install Garage Doors

Product: Garage Doors

Crystal Santos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 06/02/2017

Quick service and honest feedback. Inspector said the safety feature wasn't working but didn't realize this was an older model without the laser. Ron was honest and confirmed the safety settings worked as required, moving back up upon any resistance. He tuned it up and we are ready to go! Now it's much quieter and I can breathe easy that it's safe for the neighborhood kids.

Service: Garage Door Repair

Hank Tenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 05/24/2017

Just perfect. A+ from punctuality and professionalism and integrity of installer, Eric. A+ for cost. A+ for time. A+ for results. Sure glad I chose Precision!

Service: Garage Door Opener Repair

Ron Kehoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 05/08/2017

Rep DAVE M arrived punctually and had the expertise to resolve our problem. Good people skills.

Service: Garage Door Opener Repair

Bruce Hassan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called for service early in the day of Storm Eugene. Within a couple of hours my call was returned and an appointment was made for the morning of the next day. Dave, the technician, was prompt, courteous, knowledgeable and worked very efficiently. I am very satisfied with the service of Precision and would readily recommend them.

Service: Broken Garage Door Spring Repair

Barbara Tyler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 03/11/2017

The technicians that came out were very professional, friendly, and competent. I was very pleased...5 stars

Service: Install Garage Doors

Bruce Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 02/18/2017

Ron Lecours, the technician, arrived early, was friendly, experienced, and quickly understood the issues. He installed the components I had purchased, re-programmed the devices with me, and improved some of the work done by previous companies. He was very professional and made it a totally positive experience.

Service: Garage Door Opener Install

Product: Remotes / Keypad

James Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They were able to fit me in earlier in the day to repair my broken cables and worn pulleys. The garage door opens and closes as it should and is so much quieter! Definitely would recommend Precision Door Service to anyone.

Service: Garage Door Repair

Product: Cables

Le

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 01/28/2017

A+++++++++, great service from initial inquiry, estimate and install.

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Cynthia Ritchie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 01/06/2017

Very professional, knowledgeable and friendly.

Service: Garage Door Opener Install

Product: Garage Door Opener

William Ware

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hebron, CT 12/27/2016

Quick and excellent service. Highly recommend.

Service: Garage Door Repair

Product: Rollers

Bill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bozrah, CT 12/22/2016

5 Star rating for Ron. Ron called to tell me he was on his way and arrived on the scheduled time. He was friendly and explained all the repair options. I chose to have the springs, pulleys, rollers, and cables replaced. It seems to me that their replacement parts are better quality than you would get at a local store, had I done the repairs myself. The Repairs, lubrication, and operational check were complete in less than an hour. Everything was cleaned up nice when he finished. I'm very happy with the service Ron provided.

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Glastonbury | Colchester | New London neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720