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about Precision Garage Door in:
Glastonbury | Colchester | New London Area, CT
Precision Garage Door of Connecticuthas received 232 reviews, averaging 4.86 Stars:
Glastonbury, CT
Portland, CT
Brian came out to give us an estimate on some garage doors and openers. He was right to the point, asked what we liked, never tried to push anything on us. Very pleasant.
- Doreen and Phil Zywocinski
New London, CT
We were pleased and impressed with the service provided by Ron Lecours. He called us to say he was on his way, and arrived on schedule. He was very articulate and helpful, explaining the benefits and differences between an AC and DC motor system. We selected the DC system because it is the most quiet. Ron Lecours was professional and knowledgeable about every aspect of the installation. He patiently answered all of our questions, and covered all of the financial details. I would rate his performance as outstanding, i.e. 5 stars.
- David Lawrence
Product:
Glastonbury, CT
Paul was GREAT! I am not sure anyone else would have taken on this job. We have very low ceilings and a center beam. When Paul saw the job he was ecstatic to have the opportunity to problem solve and "make it work." We have to be honest - we were worried it couldn't be done. We were so lucky to have Paul as our service man. He was a delight to have around as he was visibly excited with the challenge. To anyone with a "wacky" garage or a project they are unsure of we HIGHLY recommend Paul...Not only does he do an amazing job, he truly LOVES doing it. We had an amazing experience.
- Karla Vasquez
Product:
Glastonbury, CT
When my tech came out to visit , he was professional, knowledgeable and examined the whole problem and assured me that it could be fixed, what he would do and how to do it. I couldn't be more happier than I am with his labor, knowledge and professionalism. He not only fixed the door but was neat, clean and answered any questions I had and assured me that if something is wrong, to call back and he would fix it. Let me tell you this, if I had called Precision in the first place it wouldnt of happened because with techs like the gentleman that just left will make me tell my friends and family that if you have a problem these are the guys to go to ! Thank you so much for being prompt, honest, and knowing your product and how to fix a mess like the one I had.
- James Norkawich
Product:
Colchester, CT
Thanks for the excellent service. Easy and quick appointment. Don was prompt, courteous and professional. Would definitely reccomend!
- Beth Brady
East Haddam, CT
First off, Precision's website caught my eye. I read several reviews & decided to give them a try. The technician, Brian, showed up on time, was able to diagnose my problem right away (a broken spring) and then immediately got to work. He was very knowledgeable, answered all my questions, and was friendly. He also installed a remote keypad outside replacing the hardwired one which had been broken for years. I was completely satisfied with the service I received from Brian and would definately recommend Precision Door Service.
- Janice Leconche
Product:
Cromwell, CT
Alex (our technician) did a great job for us! He was on time, worked hard, and went out of his way to explain everything and make sure we were happy before he left.
- Shawn P.
Product:
South Glastonbury, CT
I highly recommend Precision. Don was a most knowledgeable technician! It was such a pleasure to receive prompt, professional, and honest service. I will be sure to spread the word.
- Sandy
Product:
Glastonbury, CT
I called yesterday for an appointment and they were able to send someone out this morning. He installed the new opener very quickly and took the time to explain all the new functions. I am so happy with the results! Thank you!
- Gina Lattanzio
Product:
Glastonbury, CT
Absolutely first rate service, and a quick resolution to an extraordinarily complex problem.
- Gregory Asikainen
Glastonbury, CT
The technician, Alex Delgado, came earlier than expected, assessed the problem and quickly made the repair. He installed a new garage door opener and keypad at my request. He was professional and courteous. I would recommend your service to others. Thank you!
- Virginia Grubb
Product:
Glastonbury, CT
Timely and professional. Excellent job explaining problem
- Sherry Williams
Glastonbury, CT
Gary was prompt, polite and efficient. He was patient with all questions and explained everything fully. Thanks for sending him.
- Sigmund Abeles
Niantic, CT
Paul was terrific. He quickly diagnosed the problem and recommended a replacement part. When I asked if I shouldn't purchase a whole new unit, he was quick to say it wasn't needed and would cost far more than the repair. Paul called before he came and was friendly and courteous when he was here, a credit to your business.
- Gayle Booth
Product:
Rocky Hill, CT
On time professional service - quick estimate, job done well! Garage door is working well now!
- Deepak Nair
Glastonbury, CT
When I called the company the girl on phone was pleasant and helpful, she told me they could have a technician come to fix my garage door that was stuck in the open position in 2 hours but he actually came an hour earlier which was great! Brian the technician was very knowledgeable, professional and fixed the door within a half hour ! He knew within minutes what was wrong with door and made adjustments to the door opener mechanism. Very pleased with service and the door is working great! I would definitely recommend this company to anyone who needs garage door service! Very pleased!
- Anna Hoffman
Glastonbury, CT
Thank you for your quick, professional service.
- Karen Thorne
Glastonbury, CT
I was first impressed with the office staff on the phone while scheduling my appointment. They were professional and clear. Later, Scott and Brian (I think that was their names) arrived on time with a smile on their face, identified the problem right away, and even helped me with another issue I brought up at the last minute. They were knowledgeable, and didn't try to sell me something I didn't need. I will use Precision when I need to replace the whole door, which will be soon enough. Thanks for a positive experience!
- Andrea Barton
Lebanon, CT
Alex did a great job!
- Roger Abare
Product:
Old Lyme, CT
Paul was very polite, and worked quickly and efficiently. I'd highly recommend Precision as the entire process is seamless. It's nice to see a company that cares enough to make the whole process a pleasure. Thank you!
- Mark Lassoff
Product:
Glastonbury, CT
EVERY TIME YOU HAVE COME TO MAKE A REPAIR, IT HAS BEEN DONE ON TIME AND PROFESSIONALLY. I WAS PARTICULARLY PLEASED WITH TODAY'S REPAIR (THE GARAGE DOOR WOULD NOT OPERATE AT ALL) BECAUSE PAUL WAS ABLE TO ADJUST THE MECHANISM QUICKLY, FIXING THE PROBLEM, AND DID NOT CHARGE US. GREAT SERVICE AND INTEGRITY IS HARD TO BEAT!
- Robert Charnas
Old Lyme, CT
From the phone call requesting service, to the person answering the call and obtaining the technician for us , everything was excellent. Paul arrive between the designated hours and immediately assessed the problems. Paul was very courteous, polite and knowledgeable of his business. Thank you Paul.
- Jim Grant
Product:
Rocky Hill, CT
Awsome experience. Technician was extremely professional. Called prior to his arrival and get my door fixed in no time. I would recommend this company to anyone.
- David Mackinnon
Glastonbury, CT
Everything about this organization is A+. From their web site to their chat room and on to their service professional, i have never been more satisfied. Anyone using any other garage door service is making a huge mistake. I called at 8 in the morning and by 11:45 the job was done The specialist, Paul Haney is a gem. He diagnosed the problem immediately, had all needed supplies in his truck and completed the work in 45 minutes. The door has never worked as well as it does now. 5 stars is inadequate for this organization!
- Stanton Avitabile
Glastonbury, CT
Very knowledgeable technician. The price quoted was a bit higher than I expected but this is the first time I get a quote regarding garage doors so this might be a reasonable price. I will obtain a few other quotes and compare. Overall, I was satisfied with the technician, his knowledge and explanation. Very professional. Thank you.
- Marie Robert
When shopping around make sure you completely understand what the company is pitching and understand their warranty. Like most things you can good cheap no frills doors (that will last a few years) or you can buy quality doors/parts which come with a lifetime product warranty and 5-years on labor. Companies that provide the later will be more expensive, but will also provide good customer service and will be around later to honor its warranty.
Product:
Rocky Hill, CT
Very pleased with your service. You installed two new garage doors with openers about 18 months ago. Yesterday the cable came out of the spool. Brian, your service tech, came over today and fixed the problem. He was very professional and did a great job on this warranty service. Thanks for the great and timely customer service! Its great to deal with a company that stands by its work.
- Maryanne Lauria
Rocky Hill, CT
Great service . Great tech Brian Fisher. Knew his stuff & quickly repaired Our door on a Saturday morning in August. Will definitely recommend your company & ask for Brian if he is available.
- Jeffery Garrison
Product:
East Haddam, CT
Outstanding in every way. None better. Good value.
- John Turner
Columbia, CT
Tech was extremely professional & fast - really knew his 'stuff'! 5 Star
- Walter Crosby
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
This is the first time I used Precision Garage Door Service. Their website was easy to use and very helpful. Talking to a live person who was helpful and courteous makes a big difference. The technician, Wes, was professional, knowledgeable and found the problem quickly. The work was done completely with no issues. I will definitely use them again for my garage door problems. Thank you. Mark M.
- Mark Morello