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about Precision Garage Door in:
Glastonbury | Colchester | New London Area, CT
Precision Garage Door of Connecticuthas received 249 reviews, averaging 4.87 Stars:
Glastonbury, CT
Niantic, CT
Paul was terrific. He quickly diagnosed the problem and recommended a replacement part. When I asked if I shouldn't purchase a whole new unit, he was quick to say it wasn't needed and would cost far more than the repair. Paul called before he came and was friendly and courteous when he was here, a credit to your business.
- Gayle Booth
Product:
Rocky Hill, CT
On time professional service - quick estimate, job done well! Garage door is working well now!
- Deepak Nair
Glastonbury, CT
When I called the company the girl on phone was pleasant and helpful, she told me they could have a technician come to fix my garage door that was stuck in the open position in 2 hours but he actually came an hour earlier which was great! Brian the technician was very knowledgeable, professional and fixed the door within a half hour ! He knew within minutes what was wrong with door and made adjustments to the door opener mechanism. Very pleased with service and the door is working great! I would definitely recommend this company to anyone who needs garage door service! Very pleased!
- Anna Hoffman
Glastonbury, CT
Thank you for your quick, professional service.
- Karen Thorne
Glastonbury, CT
I was first impressed with the office staff on the phone while scheduling my appointment. They were professional and clear. Later, Scott and Brian (I think that was their names) arrived on time with a smile on their face, identified the problem right away, and even helped me with another issue I brought up at the last minute. They were knowledgeable, and didn't try to sell me something I didn't need. I will use Precision when I need to replace the whole door, which will be soon enough. Thanks for a positive experience!
- Andrea Barton
Lebanon, CT
Alex did a great job!
- Roger Abare
Product:
Old Lyme, CT
Paul was very polite, and worked quickly and efficiently. I'd highly recommend Precision as the entire process is seamless. It's nice to see a company that cares enough to make the whole process a pleasure. Thank you!
- Mark Lassoff
Product:
Glastonbury, CT
EVERY TIME YOU HAVE COME TO MAKE A REPAIR, IT HAS BEEN DONE ON TIME AND PROFESSIONALLY. I WAS PARTICULARLY PLEASED WITH TODAY'S REPAIR (THE GARAGE DOOR WOULD NOT OPERATE AT ALL) BECAUSE PAUL WAS ABLE TO ADJUST THE MECHANISM QUICKLY, FIXING THE PROBLEM, AND DID NOT CHARGE US. GREAT SERVICE AND INTEGRITY IS HARD TO BEAT!
- Robert Charnas
Old Lyme, CT
From the phone call requesting service, to the person answering the call and obtaining the technician for us , everything was excellent. Paul arrive between the designated hours and immediately assessed the problems. Paul was very courteous, polite and knowledgeable of his business. Thank you Paul.
- Jim Grant
Product:
Rocky Hill, CT
Awsome experience. Technician was extremely professional. Called prior to his arrival and get my door fixed in no time. I would recommend this company to anyone.
- David Mackinnon
Glastonbury, CT
Everything about this organization is A+. From their web site to their chat room and on to their service professional, i have never been more satisfied. Anyone using any other garage door service is making a huge mistake. I called at 8 in the morning and by 11:45 the job was done The specialist, Paul Haney is a gem. He diagnosed the problem immediately, had all needed supplies in his truck and completed the work in 45 minutes. The door has never worked as well as it does now. 5 stars is inadequate for this organization!
- Stanton Avitabile
Glastonbury, CT
Very knowledgeable technician. The price quoted was a bit higher than I expected but this is the first time I get a quote regarding garage doors so this might be a reasonable price. I will obtain a few other quotes and compare. Overall, I was satisfied with the technician, his knowledge and explanation. Very professional. Thank you.
- Marie Robert
When shopping around make sure you completely understand what the company is pitching and understand their warranty. Like most things you can good cheap no frills doors (that will last a few years) or you can buy quality doors/parts which come with a lifetime product warranty and 5-years on labor. Companies that provide the later will be more expensive, but will also provide good customer service and will be around later to honor its warranty.
Product:
Rocky Hill, CT
Very pleased with your service. You installed two new garage doors with openers about 18 months ago. Yesterday the cable came out of the spool. Brian, your service tech, came over today and fixed the problem. He was very professional and did a great job on this warranty service. Thanks for the great and timely customer service! Its great to deal with a company that stands by its work.
- Maryanne Lauria
Rocky Hill, CT
Great service . Great tech Brian Fisher. Knew his stuff & quickly repaired Our door on a Saturday morning in August. Will definitely recommend your company & ask for Brian if he is available.
- Jeffery Garrison
Product:
East Haddam, CT
Outstanding in every way. None better. Good value.
- John Turner
Columbia, CT
Tech was extremely professional & fast - really knew his 'stuff'! 5 Star
- Walter Crosby
Product:
Glastonbury, CT
Paul was professional, courteous, honest and competent in fixing garage doors. I can see he enjoys this work; it shows in the quality. The pricing was reasonable compared to some competitors.
- Gus Lescouflair
Product:
Old Lyme, CT
Service was great Very priomt and very friendly And professional.
- Cindy Vantongeren
Product:
Colchester, CT
Had the roller replacement and tune up completed. Don was extremely professional, explained the work and explained symptoms that may require a spring replacement. He arrived during the window of time originally scheduled - actually calling earlier to give a more precise time.
- Ken Martin
Product:
Niantic, CT
Paul was very punctual, and professional. He did a great job and would recommend your business.
- Lisa Arcari-cummings
Waterford, CT
Your technicians were very professional. However, for a "Garage Door" company it took you 9 days to get a repair part from Lift Master, a firm that you do business with. That is too much time for such a repair. And your repair cost on a 6 year old opener seemed overly expensive. I am not sure if was worth repairing. Though in the end, the job seems to have been done right.
- Victor Paganucci
We are sorry you didn't have the experience we wanted you to! Our records show that within 5 days we came back to your home to replace a special order circuit board. Which you ordered on the initial visit. Two months later you called with a different issue... your opener was working but making a grinding noise. We came back out and discovered that the gears in the motor had stripped. We replaced them as you requested. Unfortunately, you refused to pay for both the part and our labor!
Glastonbury, CT
We had our doors tuned-up and replaced the 25 year old rollers replaced with their ultra-quiet, sealed rollers. What a difference. Smooth operation and it is actually ultra-quiet. Service tech was on time, courteous and worked quickly. Definitely recommend!
- John Fitt
Product:
East Lyme, CT
Recently backed in garage door :-( - Contacted Precision available fairly quick. arrived timely & was able to get door working again. I was amazed - Can't thank them enough - Highly recommended!
- Betty Lincoln
South Glastonbury, CT
Great service. Said they would be there between 9-11 and showed up at 9:45. Garage door opener was fixed in five minutes. Would highly recommend
- Bob Aspris
Glastonbury, CT
i was very impressed with the ease and facility of your crew. they answered all my concerns and were most professional when installing my new overhead garage door. i give them 5 stars!
- Len Defusco
Product:
Waterford, CT
The service was quick
- Shenping Lui
Product:
Glastonbury, CT
Tech Paul on time and very knowledgeable.
- David Kocum
Product:
Colchester, CT
Customer called to tell us that Brian is an excellent technician that answered every question she had very respectfully and is an asset to the company.
- Dawn Nardone
Cromwell, CT
5 stars
- Stanley Stier
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Gary was prompt, polite and efficient. He was patient with all questions and explained everything fully. Thanks for sending him.
- Sigmund Abeles