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about Precision Garage Door in:
Glastonbury | Colchester | New London Area, CT
Precision Garage Door of Connecticuthas received 250 reviews, averaging 4.87 Stars:
Cromwell, CT
Glastonbury, CT
I give you four because five is for me! He,he, now seriously, Paul Haney was excellent and so easy to talk to! I say this because other service persons have an attitude that even if they are not disrespectful, they are not costumer friendly. The service was great and done very professional. The down side is that the opener needs a replacement part and have to wait for it . Will recommend to anyone!
- Francisco Gomez
Marlborough, CT
Brian was on-time and very professional. A quick and easy repair was done right and reasonably priced.
- Bryan
Marlborough, CT
We were very please with Mr Haney professional. He arrive on time,told told us what the problem were with the garage door within a couple of minutes, and repaired it.He gave us three option and we chose to repair it. The garage door is working . Thank you, 5stars
- florence Wright
Colchester, CT
Found through AAA and got a tuneup/roller replacement on my overhead door. The tech, Paul, was great. Friendly, knowledgeable and efficient. He took time to answer my questions and explain some basic information to me. Would recommend to anyone looking to tuneup, a repair or replace an old door. Great service!
- Matt Payne
Product:
Waterford, CT
Paul arrived the same day as our call for broken torsion spring. He was a nice guy, did careful work to fit in the correct type. We were quite satisfied with the result, and will use again.
- Mike Marrella
Product:
Rocky Hill, CT
Prompt, polite and efficient service.
- Saranya Patil
Glastonbury, CT
Joe was excellent. He was very professional and did a great job explaining everything.
- Scott Abkowicz
Old Lyme, CT
service was prompt and competent.
- Stanley Bielski
Glastonbury, CT
I called at 11:00AM. There was a very pleasant repairman here at 12:45 PM and he had the door repaired by 2:00 PM. This was more than a simple repair that the repairman had to do with his truck at the bottom of an icy, hilly driveway. This was a definite 5+ star experience.
- Norman Gahm
Rocky Hill, CT
Garage door spring broke at 2:00 am on Saturday morning. Called Precision the next morning (Saturday) around 9:30 am. Representative on the phone was very polite. She scheduled a service call for 3:00 pm that same afternoon. The service tech Joe arrived on time (even a little early). He was very professional and courteous. I ended up replacing the 2 springs on the door. Joe did a great job and completed everything very quickly and professionally. The door works like a charm. Thanks very much. Will definitely call Precision again for all my garage door needs. Rating all the way around = 5
- Steve Markowski
East Hampton, CT
Professional, courteous and very knowledgeable
- Bob Jung
Product:
South Glastonbury, CT
I am extremely pleased with my experience. Ron, Ray and Alex were awesome. Robin and Walt seem to be doing a great job running the business!
- Joe Furey
Product:
Colchester, CT
I was extremely pleased with Precision Door Service. My garage door stopped working and they were able to schedule me right away. The technician Ron was awesome. He quickly diagnosed and fixed my problem. It was up and running in no time. He is a great asset for their company. Thanks
- Ryan
Old Lyme, CT
Phone receptionist excellent We needed service as I was just discharged from the hospital after suffering a heart attack. I am unable to work. Your tech was prompt ,courteous, and knowledgeable of his products. He examined the door, diagnosed the problems and fixed it. I would have appreciated a price list for parts and labor so that I known exactly what the $321 was for. Otherwise, super service, and I will follow up on his suggestion for a new door and all that goes with it.
- Jim Grant
Old Lyme, CT
Overall the service was wonderful. Ron was quite knowledgeable and friendly and performed the task at hand in a remarkably quick fashion. While a bit expensive I am hoping the longevity of the product replacement and repair work will be well worth the price. Would not hesitate to use your company again. Certified techs., fully insured, number of techs. and the ability to get a relatively quick appointment were all pluses. In reference to the appointment it was a pleasure to receive a call from Ron indicating he was running a little late and gave me a time he would arrive and met that time. Overall,at this point in time , I would rate the service as a 4.5 and would not hesitate to call again or make a referral.
- Joe Marafito
South Glastonbury, CT
Your same day service was very helpful. The technician quickly accessed the situation and provided us three repair solutions. The door required new springs and balancing. Within 90 minutes it operating better than before. Your technician was very polite and courteous, we are very satisfied, thank you.
- Maureen Shiner
Hebron, CT
Ron was very courteous and diagnosed our problem immediately. He thoroughly explained our options and rectified our problem immediately. Great attitude and great service! I would recommend you without reservation.
- Michael Thornton
Product:
Glastonbury, CT
very happy with the quality of service and that he arrived early
- Alan Pepper
Rocky Hill, CT
Brian Fisher repaired the door by replacing the door springs. Brian was very efficient did the work in a timely fashion. Very personal guy.
- alan cortemanche
Rocky Hill, CT
Excellent Service! Everything the telephone promised happened. My door works great now.
- Anthony
Hampton, CT
I tried you guys based on my neighbor's recommendation. Brian was as professional and through as my neighbor said he was. My opener works great... Thanks!
- Thomas K
Glastonbury, CT
Honest informative and clarified the different options I could choose from..Great job Thank you Emmy Lou
- Emmy lou Debari
East Glastonbury, CT
Did an excellent job, would recommended them to anyone.
- Stuart
East Hampton, CT
Matt was courteous and professional. Would definitely recommend him (and Precision Door).
- Robert M
Hebron, CT
I cannot say enough about the service I received for the consultation to repair our garage door cables. James is very knowledgable about the system and all the workings involved to estimate a repair cost for cables and springs. After 1/2 hour it became evident it was time to upgrade so we ordered a new garage system....I'm looking forward to the installation!
- Patricia Dorval
Product:
East Haddam, CT
Firstly let me start out by saying Ron is a great asset to your company, he is professional, knowledgeable and very fast. It was obvious from the get go he is all about doing the best job he can. He took the time to carefully explain your service options, so I could make the correct decision. I will not hesitate to recommend your company to friends and family, and should I need work done on my garage door in the future, I will be calling your company.
- Gary Izzo
South Glastonbury, CT
Very professional call center coordination with field techs. I knew whom was arriving and when. Lift springs were replaced along with new rollers. It's like a totally different door and I can't believe how quiet it is now. The techs arrive in vans that are fully equipped to do the work. There was no attempt at the need to bill me for "extra" travel to get parts that they didn't bring. I knew the cost up front before the work started. You may be able to find a cheaper service company, but this was a one call, one visit, no surprises event. I appreciate that--a lot.
- Aaron Neese
Product:
East Glastonbury, CT
I was so impressed with Ron that I wanted to call you to tell you what a wonderful representative he is of your company. Whatever you pay him it's too little. He is friendly, knowledgeable, informative, efficient and did a wonderful jog fixing my door.
- Rene
Chaplin, CT
I thought the service rep was great. He explained all everything. He was also willing to problem solve. The only negative was the price. The labor costs were in line but I feel the replacement part costs were on the high side -- they do come with a good warranty.
- Brian J
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
5 stars
- Stanley Stier