4.9 1 2 3 4 5 270 Reviews

From Glastonbury | Colchester | New London, CT Homeowners

Garage Door Repair in Glastonbury | Colchester | New London, CT - Page 7

Precision Garage Door

Same-day garage door repair in Glastonbury | Colchester | New London, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Glastonbury  | Colchester | New London, CT

Serving Glastonbury | Colchester | New London, CT

Proudly serving the Glastonbury | Colchester | New London community with same day service.

Service truck

Local Garage Door Repair in Glastonbury | Colchester | New London, CT

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Glastonbury | Colchester | New London, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Glastonbury | Colchester | New London homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Glastonbury | Colchester | New London and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 269 most recent customer reviews

Customers across Glastonbury, Colchester, New London, and nearby communities consistently describe Precision Garage Door of CT & Springfield as prompt, professional, and highly knowledgeable. Reviews frequently praise clear explanations, courteous technicians, smooth scheduling, and repairs or installations that are completed efficiently with strong workmanship. Many customers also note dependable follow-through, helpful guidance on options and maintenance, and a service experience that feels thorough and trustworthy.

What Customers in Your Area Mention Most

Professionalism (67) Technicians are repeatedly described as professional, courteous, polite, and respectful, creating a consistently positive service experience. Expertise (62) Customers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain repair options and system details clearly. Speed (56) Reviews often highlight fast repairs, quick diagnosis, same-day or next-day service, and efficient completion of the work. Communication (48) Customers value clear updates, advance arrival notices, easy conversations, and explanations that help them understand the work and pricing. Friendliness (44) Many reviews mention friendly, pleasant, personable technicians and office staff who make the process comfortable and easy. Service (39) The company is praised for helpful, attentive service that addresses problems directly and leaves customers satisfied with the overall experience. Responsiveness (34) Customers consistently note quick callbacks, rapid appointment availability, and prompt attention to urgent garage door issues. Workmanship (31) Reviews commonly say the repairs and installations are done well, with doors operating smoothly, quietly, and reliably after service. Trustworthiness (22) Customers frequently describe the company as honest, straightforward, and not pushy, with many appreciating that technicians explain options without pressure.

Recent Reviews from Glastonbury | Colchester | New London, CT

Jim Grant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 11/03/2015

From the phone call requesting service, to the person answering the call and obtaining the technician for us , everything was excellent. Paul arrive between the designated hours and immediately assessed the problems. Paul was very courteous, polite and knowledgeable of his business. Thank you Paul.

Service: Garage Door Opener Repair

Product: Springs

David Mackinnon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 10/27/2015

Awsome experience. Technician was extremely professional. Called prior to his arrival and get my door fixed in no time. I would recommend this company to anyone.

Service: Garage Door Repair

Stanton Avitabile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everything about this organization is A+. From their web site to their chat room and on to their service professional, i have never been more satisfied. Anyone using any other garage door service is making a huge mistake. I called at 8 in the morning and by 11:45 the job was done The specialist, Paul Haney is a gem. He diagnosed the problem immediately, had all needed supplies in his truck and completed the work in 45 minutes. The door has never worked as well as it does now. 5 stars is inadequate for this organization!

Service: Broken Garage Door Spring Repair

Marie Robert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very knowledgeable technician. The price quoted was a bit higher than I expected but this is the first time I get a quote regarding garage doors so this might be a reasonable price. I will obtain a few other quotes and compare. Overall, I was satisfied with the technician, his knowledge and explanation. Very professional. Thank you.

Response from Walt Arvin Business Owner

When shopping around make sure you completely understand what the company is pitching and understand their warranty. Like most things you can good cheap no frills doors (that will last a few years) or you can buy quality doors/parts which come with a lifetime product warranty and 5-years on labor. Companies that provide the later will be more expensive, but will also provide good customer service and will be around later to honor its warranty.

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Maryanne Lauria

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 09/10/2015

Very pleased with your service. You installed two new garage doors with openers about 18 months ago. Yesterday the cable came out of the spool. Brian, your service tech, came over today and fixed the problem. He was very professional and did a great job on this warranty service. Thanks for the great and timely customer service! Its great to deal with a company that stands by its work.

Service: Garage Door Repair

Jeffery Garrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 08/22/2015

Great service . Great tech Brian Fisher. Knew his stuff & quickly repaired Our door on a Saturday morning in August. Will definitely recommend your company & ask for Brian if he is available.

Service: Broken Garage Door Spring Repair

Product: Springs

John Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding in every way. None better. Good value.

Service: Garage Door Repair

Walter Crosby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbia, CT 08/19/2015

Tech was extremely professional & fast - really knew his 'stuff'! 5 Star

Service: Garage Door Repair

Product: Rollers

Gus Lescouflair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was professional, courteous, honest and competent in fixing garage doors. I can see he enjoys this work; it shows in the quality. The pricing was reasonable compared to some competitors.

Service: Garage Door Repair

Product: Springs

Cindy Vantongeren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 08/03/2015

Service was great Very priomt and very friendly And professional.

Service: Broken Garage Door Spring Repair

Product: Springs

Ken Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 07/22/2015

Had the roller replacement and tune up completed. Don was extremely professional, explained the work and explained symptoms that may require a spring replacement. He arrived during the window of time originally scheduled - actually calling earlier to give a more precise time.

Service: Garage Door Repair

Product: Rollers

Lisa Arcari-cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Niantic, CT 07/21/2015

Paul was very punctual, and professional. He did a great job and would recommend your business.

Service: Garage Door Repair

Victor Paganucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterford, CT 06/28/2015

Your technicians were very professional. However, for a "Garage Door" company it took you 9 days to get a repair part from Lift Master, a firm that you do business with. That is too much time for such a repair. And your repair cost on a 6 year old opener seemed overly expensive. I am not sure if was worth repairing. Though in the end, the job seems to have been done right.

Response from Walt Arvin Business Owner

We are sorry you didn't have the experience we wanted you to! Our records show that within 5 days we came back to your home to replace a special order circuit board. Which you ordered on the initial visit. Two months later you called with a different issue... your opener was working but making a grinding noise. We came back out and discovered that the gears in the motor had stripped. We replaced them as you requested. Unfortunately, you refused to pay for both the part and our labor!

Service: Garage Door Opener Repair

John Fitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had our doors tuned-up and replaced the 25 year old rollers replaced with their ultra-quiet, sealed rollers. What a difference. Smooth operation and it is actually ultra-quiet. Service tech was on time, courteous and worked quickly. Definitely recommend!

Service: Garage Door Repair

Product: Rollers

Betty Lincoln

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
East Lyme, CT 05/19/2015

Recently backed in garage door :-( - Contacted Precision available fairly quick. arrived timely & was able to get door working again. I was amazed - Can't thank them enough - Highly recommended!

Service: Garage Door Repair

Bob Aspris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service. Said they would be there between 9-11 and showed up at 9:45. Garage door opener was fixed in five minutes. Would highly recommend

Service: Garage Door Opener Repair

Len Defusco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

i was very impressed with the ease and facility of your crew. they answered all my concerns and were most professional when installing my new overhead garage door. i give them 5 stars!

Service: Install Garage Doors

Product: Garage Doors

Shenping Lui

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterford, CT 05/08/2015

The service was quick

Service: Garage Door Repair

Product: Springs

David Kocum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tech Paul on time and very knowledgeable.

Service: Garage Door Repair

Product: Rollers

Dawn Nardone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 04/19/2015

Customer called to tell us that Brian is an excellent technician that answered every question she had very respectfully and is an asset to the company.

Service: Garage Door Repair

Stanley Stier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 04/14/2015

5 stars

Service: Garage Door Opener Repair

Francisco Gomez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I give you four because five is for me! He,he, now seriously, Paul Haney was excellent and so easy to talk to! I say this because other service persons have an attitude that even if they are not disrespectful, they are not costumer friendly. The service was great and done very professional. The down side is that the opener needs a replacement part and have to wait for it . Will recommend to anyone!

Service: Broken Garage Door Spring Repair

Bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian was on-time and very professional. A quick and easy repair was done right and reasonably priced.

Service: Garage Door Opener Repair

florence Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were very please with Mr Haney professional. He arrive on time,told told us what the problem were with the garage door within a couple of minutes, and repaired it.He gave us three option and we chose to repair it. The garage door is working . Thank you, 5stars

Service: Garage Door Opener Repair

Matt Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 03/18/2015

Found through AAA and got a tuneup/roller replacement on my overhead door. The tech, Paul, was great. Friendly, knowledgeable and efficient. He took time to answer my questions and explain some basic information to me. Would recommend to anyone looking to tuneup, a repair or replace an old door. Great service!

Service: Garage Door Repair

Product: Rollers

Mike Marrella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waterford, CT 03/17/2015

Paul arrived the same day as our call for broken torsion spring. He was a nice guy, did careful work to fit in the correct type. We were quite satisfied with the result, and will use again.

Service: Broken Garage Door Spring Repair

Product: Springs

Saranya Patil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rocky Hill, CT 03/16/2015

Prompt, polite and efficient service.

Service: Broken Garage Door Spring Repair

Scott Abkowicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joe was excellent. He was very professional and did a great job explaining everything.

Service: Garage Door Repair

Stanley Bielski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Old Lyme, CT 02/20/2015

service was prompt and competent.

Service: Garage Door Repair

Norman Gahm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called at 11:00AM. There was a very pleasant repairman here at 12:45 PM and he had the door repaired by 2:00 PM. This was more than a simple repair that the repairman had to do with his truck at the bottom of an icy, hilly driveway. This was a definite 5+ star experience.

Service: Garage Door Repair

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Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720