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about Precision Garage Door in:
Manchester | South Windsor Area, CT
Precision Garage Door of Connecticuthas received 472 reviews, averaging 4.92 Stars:
South Windsor, CT
Manchester, CT
James was our technician. He called before he came and was right on time. He was very thorough when explaining our repair options and did not try to "over sell us" by saying he would do as little or as much as we wanted. Though I was not there; my wife found James to be very patient and courteous. I would highly recommend your service to anyone.
- Edward Stearns
Tolland, CT
Ray installed two new garage doors this past Monday. I'm just calling to tell you that I am extremely happy with the service he provided. The Doors are beautiful and he did a great job, he was very nice and very informative. I just wanted you to know. Thank you.
- David G
Windsor, CT
James was great. He was early, articulate about the problem. Completed his work in a very reasonable amount of time. I am very satisfied with the service. Thanks.
- Guy Colarulli
Manchester, CT
Service was excellent.
- Ernie Fries
Product:
Manchester, CT
Ron immediately knew what the problem was with the garage door opener and fixed it within minutes. He was friendly, professional and honest. He even took the time to run through some operational items that the original installer never bothered to tell me. I would recommend your company over any other that I called. Oh, and did I mention that Precision's fee was less than the other three places I contacted. GREAT, HONEST SERVICE AT A FAIR PRICE!
- Kris Benson
Vernon Rockville, CT
After waiting too long I finally called around looking for someone to fix my garage door. I called 3 outfits and got their voicemail. Then I called you -- a nice lady answered the phone and had me set up with an appointment in no time. That afternoon your technician showed up. He inspected my door, gave me several options to choose from, explained everything and had my door fixed within 30 minutes. Your company gets 5 stars from me! Thanks!
- Manny C
Enfield, CT
Arrived on time and had the problem fixed within 20 minutes. Ron was very courteous and polite. Recommended you to a friend yesterday!
- Rachel H
Enfield, CT
Nice Job! James was very professional and courteous. Will definitely recommend you to friends.
- Barry M.
Windsor, CT
I was very pleased with the same day service I received for my broken garage door. The technician was prompt, courteous and knowledgeable giving me my options on how to repair the door. The decision to fix both doors took less than and hour and all debris and borken items were picked up and taken away by the technician. I will certainly recommend Precision to my friends for any needs they may have for their garage doors.
- Barbara Zawrotny
Somers, CT
Very knowledgeable technician; good interpersonal skills; asset to the company.
- Russell W.
Bolton, CT
Very happy AAA had this service for their "deals." I wouldn't have thought about doing garage door maintenance otherwise.
- Lynn R
Manchester, CT
Excellent service. fully explained all options - DID NOT try & force sale - I really liked that.
- Teena H.
Enfield, CT
Everything was great. Thank you!
- Dorothy W.
South Windsor, CT
Ray installed my 2 doors today and did a fantastic job. He was friendly, professional, explained everything very clearly, cleaned up after he was done. You have a great employee with Ray....thanks again for a job well done
- Erich P.
Ellington, CT
Excellent Service
- George R
Rockville, CT
Excellent service. Brian was knowledgeable and fixed my door within 20 minutes. Thank you very much.
- Jennifer P
Storrs, CT
Everything was done as promised. Technician was friendly as was customer service staff. Warranty seems well worth the price.
- Tom H
Vernon Rockville, CT
Excellent service, seem a bit on the expensive side, but very stress/worry free installation and service. Your guy had the operators on his truck and was finished indtallin both within 90 minutes.
- Steve V
Steve, we installed two 3/4 horsepower belt-drive Liftmaster battery backup operators with 8' rails and provided a LiftMaster 990 surge protector for $980 (that's $490 each). Many of our competitors offer the same units for $650 each without the surge protector.
Coventry, CT
Excellent service, answered every question. Thank you.
- Roger L.
Windsor, CT
Service prompt and efficient; part quality explained; 7 year warranty a plus.
- Kenneth L.
Vernon Rockville, CT
The service could not have been better. Ray was a consummate professional: worked hard and steady; pleasant, courteous; explained everything; cleaned up the area better than it started! The doors are quiet and high quality.
- Steve & Nancy B.
Enfield, CT
Very competent and pleasant!
- Richard W
Willimantic, CT
James did a great job. A++
- Matt B
Windsor, CT
You came out to overall both of my doors and replaced both operators. Your technician was very pleasant and did what I thought was a terrific job. Unfortunately within a couple days one of the bolts that fasten the opener to the door wasnâ??t tightened hard enough and fell off. I called you that following Sunday and spoke to one of the customer service reps. I was very disappointed to find out that you could not come out that day and that I would have to wait until Monday. After speaking with your manager Paul (on Sunday afternoon) I was informed that the Sunday Technician was having mechanical issues with his van and that you did not have a back-up technician available. I did get the first available appointment that Monday. Your technician came out and reattached the opener and apologized for his error. I also received a follow-up call from the owner (Walt) who sounded sincere when he stated how sorry he was that my experience with his company caused frustration and how much the company prides itself in providing first rate customer service and that you try to learn from every instance where you fall short. I can honestly say that after a rough start you showed who they really are â?? a company that makes every effort to make things right. Thank you and I will certainly use you again.
- Rick P
As the customer stated, we did not live up to our work quality and customer service standards. This was a huge disappointment to us. We take great pride in achieving these goals (when we do) and take to heart our failures when we do not. We have upgraded the nuts and bolts we use to fasten the J-Bars (this was the issue for this customer) and now use nylon lock nuts which are designed to never come unfastened. We welcome all comments even those that are not exactly what we want to hear.
Vernon Rockville, CT
Called to inform us that Ron did a wonderful job fixing her opener. She was very please with his work, how he explained exverything to her and the service.
- Tammy L
Andover, CT
Called to say thank you. Our garage door is working perfectly. If I had known that you could fix it so quickly and make it virtually noiseless I would have called years ago! You guys are the best!
- Tim G
Manchester, CT
James was very professional and helpful. He did a great job and was very thorough. I would refer your company to friends.
- Jeff D.
Windsor, CT
Knows his stuff. No pressure, but points out preventive needs. Called ahead, Nice. Professional manner and fast worker. Precision is luck to have Ron!
- Art & Pat A.
Enfield, CT
Ron came to do the work in a timely manner (that is important to me), let me know my options - he was VERY nice and informative. AND Candice was so very nice to me on the phone. She went above & beyond for me and I appreciate it. I am pleased to be a REPEAT customer!
- Lori S.
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Seeing the technicians listed and customer reviews on your website provided me a comfort level in using your company. The fact that someone answered the phone in your office on a Sunday afternoon was a very pleasant surprise. The technician resolved the issue very quickly and suggested follow up maintenance services.
- Randy Thibodeau