Read what people are saying
about Precision Garage Door in:

Paul came the same day I called. Was friendly and efficient.

- David Maclary

After a few back and forths on the weekend Precision was able to get someone over to our house on Saturday to fix the coil that snapped and was not allowing us to open the garage at all. Paul was excellent!

- Jon Reardon

Our garage door opener broke and I called your company on thursday afternoon. The technician came to our home on Friday and repaired the problem. Service was efficient and very professional. Took time to explain the problem and answered all our questions. We would definitely use your company again. Thank you for the prompt service

- Karen and john Gianatti

Garage door was stuck at 8am and fixed by noon. I found your ad in the yellow pages and Paul Haney was the technician - I loved his enthusiasm - tomorrow is his birthday and he'll be 48 having been a professional for 32 years. I hope there are young people out there who will follow in these footsteps and enjoy their job, and give as great service as Paul did. You have my highest recommendation

- Joan in Wallingford

Very satisfied with visit today. Gary was such a nice guy, very down to earth, very knowledgable and informative. We will definitely use your company in the future for reapirs and new doors when needed.

- Nancy Cannatelli

Don Holden was assigned to my door today. Professional mechanic. Called me ahead of time and showed up when he said he would. (That is rare these days.) Got the job done in a timely manner. you can tell this guy has been around overhead doors for a while just by watching his routine. Door runs like a Swiss watch. And he cleaned up after himself as well. Cost was a bit pricey, but I guess you get what you pay for. Would def. recommend this company to others.

- Frank Mag

My appointment was scheduled for between 1 & 3 and Paul called me at 1:09 saying he'd be there in a few minutes. He was at our home by 1:15, was courteous, affable and a general pleasure to meet. He assessed the situation gave me the exact price before he started the work. He knew his business, had the door's springs replaced and new weather stripping along the bottom installed in less than an hour. I highly recommend Paul and Precision for your garage door needs!

- Ted Belales

Excellent and fast service my thanks

- Donna Larkin

arrived on time. He "fixed" garage door remote. One hour after he left, $139. later, it does not work.

- James Grosso

As the technician explained. Once you're looking at the electronics of an opener It's not exactly a science to troubleshooting. There simply are multiple potential causes for things like your remote not working. We typically try the least expensive route first -- while always recommending other avenue to pursue. We try very hard to solve customer issues the first time out, but sometimes it does take two trips. Like our voicemail said, we are more than willing to comeback out and continue troubleshooting your issue and would not charge another service call. We are sorry you feel you didn't have a good experience with us.

Not a good experience. The quote was extremely high. Called to cancel order twice but technician still came to the house. When told we reconsidered and that we called twice to cancel he was not surprised. Then asked for payment of a $99 service call charge which we did not know about- were told it was on the robo call before you set appointment - that is garbage as no dollar amount is said- needless to say we are using someone else

- Joe Ditunno

We are very sorry that you feel that we didn't communicate the service fee to you. We did go back and listen to the call and the customer service representative did mention the service fee twice and you gave the impression that you understood it. We did also check our phone log and could only find the one call to set up the appointment.

It was a great experience. The service tech, Paul, called earlier in the day to confirm the schedule. He arrived on time, explained what needed to be done and had the parts on hand to finish the repair. I would use Precision again.

- Michael Roe

When I called to make the appointment, a woman told me the cost would be $99 for them to come out to our house, plus parts & labor. The technician Paul stopped by and did a really good job. He replaced both springs in approximately 30 minutes and the door is working great now. Paul told us before he started that our price would be $329. We thought it sounded high but went through with it anyway because he was already at our house and we needed the door fixed. We think the price was too high and that the woman on the phone is misleading with what she says it will cost. If it was $99 for them to come to our house and most of the door springs I see online cost between $20 - $60 for the set, that would mean the labor charge was $170 for a half hour. That will keep us from using them again.

- Pete Suits

We are sorry that you feel our prices are too high. We do know that Home Depot and Lowe's sell garage door spring for very low prices. The springs the big box stores are no better that contractor grade parts. They are designed to last 9,000 cycles and come with a 90-day warranty. Our springs are designed to last at least 30,000 cycles and are warrantied 1-year up to 5-years depending on the condition of the rest of the parts on your door. To compare the quality parts we use to those found at Home Depot or Lowe's just isn't fair -- apples vs. oranges. Also your price comparison doesn't include taxes, transportation and your time. Those all add up and when combined with the superior warranty, our knowledgeable staff and the customer support you get from Precision Door its a great value.

Great experience with Precision purchasing new garage doors. We originally got a quote from a big box store, who called our garage "strange" and made it seem that it was going to be a difficult job and would take a month before they would be installed. Called Precision and they were much more professional and knew they could do the job without a problem. And Ray arrived on time, was very friendly, did a wonderful job on our doors. We couldn't be happier and would highly recommend Precision to anyone!

- Kristen L

Went to Sears and purchased a garage door opener which your installer put in. He was very good and reliable.

- Jim B

Came right away - had everything with him to complete the job quickly and correctly. Tested everything before leaving. Would definitely use them again

- Brad Tafel

What can I say,courteous,professional and quick. Brian explained the entire process including cost and installation. Your internet coupon was especially helpful.. Art Taylor

- Arthur Taylor

Paul and Vin (new guy) were wonderful. My garage door was not going down properly. They corrected the problem and then showed me how to solve the problem myself. They were VERY cooperative and pleasant. It was almost like talking to friends.

- Joe Breindel

The service was performed professionally.

- Charles Koelle

Paul was my technician. Called on time, came on time, made great recommendations, came on a Saturday, and price was fair. Thank you.

- Michael Callahan

Technician was courteous and repaired 2 doors and got them working. It was a challenge because doors are old. Very satisfied with his work.

- Richard Becker

In a few minutes your door technician found the issue with the door and shimmed it up. Thanks

- Donald Grabowski

most excellent service. my repairman Paul was quick courteous and professional. I appreciate that you gave me a no-nonsense estimates and he save me a lot of money on repairing my garage doors. the entire experience was quick and painless.

- Andrew

Installer did a good job, but appointment time was not met. The evening before I received a phone call to set up a date and time. It was scheduled for 9 am next morning, installer called before 8am that he is at the property already and the door is coming in in 15 min. I had to re-arrange my plans and be there much earlier than anticipated.

- Bozena Waters

I am sorry we didn't meet your expectations. We try very hard to provide time frames that the customer can work with. Sometimes traffic, weather, mechanical breakdowns, etc. prevent us from keeping/meeting the time frame. In this case the installer had a traffic free ride through Hartford -- not something that happens everyday. As a result he was a bit early. When we set up installation appointments we typically do give a time range that starts off at 8 am... perhaps the office people didn't state that the installer could be there as early as 8am.We are truly sorry for any inconvenience .

Very nice technician, called before coming. Serviced the door, thanks!

- Pamela Grant

The guy who came to our house really knew his garage door openers. I would recommend your company to my friends.

- Donald Grabowski

Paul Haney is an asset to your staff. He is conscientious and cares about the customers he serves. Although your prices seem high for your work, you are a dependable company and have come out to my property when scheduled and have always kept me informed as to when the service person was on their way. And that is worth the extra cost. Your phone people are very professional, as well.

- Bill Taglia

RON GAVE US EXCELLENT SERVICE. HE CAME ON TIME AND WAS VERY EFFICIENT AS WELL AS KNOWLEDGABLE ABOUT THE PROBLEM WITH OUR DOOR. WE HAD NEW SPRINGS AND A NEW MOTOR INSTALLATION HE WAS VERY HELPFUL IN EXPAINLING HOW EVERYTHING WORKED AND ALL ABOUT OUR WARRENTY WE DIDN'T REALIZE HOW OLD OUR OLD INSTALLATION WAS I WOULD HIGHLY RECOMMEND HIM AND YOUR COMPANY

- Marilyn Riccio

Wow! Called late in the day on Monday, and got an apt for Wed. Paul Haney, the technician who arrived, early in fact, knew exactly what needed to be done to fix my problem. He also showed me that my springs needed to be replaced also. He went right to work, knew what needed to be done, and in just about an hour, my garage door was back in operation. I would recommend Precision Door Service to anyone. Great job!

- Tony Marciniak

Please believe all that you read from this review!! Brian arrived on time to assist me in picking out just what I wanted in my price range with no pressure to have me spend more. Don installed my door , arriving on time leaving no mess whatsoever and taking away my old door which was a huge bonus for me. I will be telling everyone I know about this wonderful service I experienced.

- Joanne Suzio

"5 Star Service" Technician was knowledgeable, personable, and competent.

- Jack Malz