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Ed D
Average: 4.94 stars
Ed D's Bio:
Ed has been in the garage door business for over 25 years. He lives in central Connecticut and enjoys growing vegetables in his back yard. When Ed isn't working on garage doors he enjoys working on cars and tinkering with other mechanical things.
Avon, CT
Middlebury, CT
Ed was fantastic and efficient. I was pleased that he was able to fix my door on the spot.
- Colleen Mckirryher
Southbury, CT
Big shout out to Ed! Ed was very professional and courteous. Great communication as it was great to talk to him. Fixed my spring in no time. Thank you Tim (Mac)
- Tim McKernon
Oxford, CT
The professional attitude of your web sight.
- Martha Lubowiecki
Vernon, CT
We were very happy with the immediate response to our request for a service call. Ed came out the following morning at 7 AM, and by 815 our garage door was once again functioning fully. We were sure we were going to have to replace a lot more parts than it ended up needing. Ed was very professional and helpful. Highly recommended!
- Carol Grasis
Glastonbury, CT
Service was quick and efficient.. Technician was polite and knowledgeable.. We will definitely be repeat customers..
- Maria Correa
Tolland, CT
Ed was prompt within 2 hrs of my call. He replaced only the necessary parts, explained the process as well as costs clearly and gave me several maintenance pointers to extend the life of my 17 year old openers. Very satisfied with the professionalism.
- Brian E
Windsor, CT
Everything was quick and easy.
- Joe Orabona
West Hartford, CT
Ed was great! He was professional and called ahead of his arrival. He got here on time and explained everything to me. Super nice guy and very knowledgeable about doors and openers. My door sounds like it is 10 years younger and it works!! Mission accomplished for a reasonable price!! I highly recommend and will only be using you guys going forward!!
- Nicole Morgan
Berlin, CT
Ed was great. He was knowledgeable, efficient, professional, and answered all my questions. I would highly recommend him. As for the company, I was not quoted an accurate price, but since every call is recorded, Ed was able to listen to my call and validate my recollection. I was quoted a service call fee of $110. And to do a “tune & lube,” they quoted me a fee of $49.95, for a minimum total of $159.95. When Ed came he showed me that their tune and lube service is actually $59.95. He then said the company applies an additional labor charge of $88/hour. They charge a minimum of one hour even if it’s a 15 minute service call to do the tune and lube, which I wasn’t informed of when I scheduled the service call. The initial sticker shock of $257.95 (when I expected $159.95) was addressed by adjusting the labor charge after Ed listened to my service call quote, which I appreciated.
- Sharon
Suffield, CT
Ed was fantastic! Definitely knows his stuff and explained everything in detail and did an excellent job. Would absolutely recommend him and you folks again. Thank you!
- David Abare
Holyoke, MA
Excellent repair person. Price was high however job was done well and quickly.
- Ernest Whitney
Belchertown, MA
The Technicians were very friendly and frank about the job that needed to be done citing the fact that the materials were original/contracted grade that came with the house over 10 years ago as a spring/coil broke and needed to be replaced as well as the cables on the track. Ed called me to tell me he could be there 30 minutes ahead of appointment time if I was available. The process took less than an hour. This is the second time I have used this company over the past 5 years.
- JR
Glastonbury, CT
Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!
- Barb McBrien
Stafford, CT
I contacted Precision door to replace a broken torsion spring. Ed responded for the repairs. He pointed out the immediate issues as well as what he recommended for repairs to prolong the life of the springs and opener motor. I never felt pressure or up sold for additional repairs. I'm very pleased with the final product.
- Shawn
Longmeadow, MA
My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.
- Steven & Amy Dane
Glastonbury, CT
Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.
- Robert Gabriele
Palmer, MA
Ed was Absolutely on time. Introduced himself. Diagnosed the problem quickly and gave us a quote. Was in and out in no time. Explained everything and answered all our questions. Excellent!!!
- Janet Steigmeyer
Southbury, CT
Very professional
- Eric Polokoff
Glastonbury, CT
Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.
- Vijay Jayachandran
Middletown, CT
Great service and quick. Was able to reduce the sound of the garage.
- Daniel Navarette
Berlin, CT
As a sole caretaker of a disabled husband, there is a lot I don’t know. Ed came to repair a garage door that wouldn’t operate. I stayed with him while he fixed the door and he gave me an education on how everything worked. He also installed an outdoor keypad that would open all 3 doors with different combinations (awesome). I had to move a car so he could program the third bay but the fob wouldn’t work. Of course he helped me with that as well. Excellent service, options explained, and I would trust this employee more than than any I have dealt with. Thank you PDS and Ed!
- Barbara Kelly
Leverett, MA
I really like the professional work that Precision door folks do. My 5 year old door had a major problem, was stuck in down, cable came off one side. A friend was able to move the door in the up position while we waited for our turn for repair ~ couple of weeks. Put up tarps to protect the inside of the garage. The 2 repairmen, Ed and Fran, had the job done in 45 minutes! Garage works even better than before. This is my second Precision door. Great company! JR, Leverett, MA
- JR
Amherst, MA
Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.
- Inez & Roger Andrews
Deerfield, MA
Ed was great today. He fixed our garage door and perfectly explained what was wrong with it and even gave me advice for future needs if they should arise. I was extremely happy with the service I received.
- Meredith Dedinas
West Hartford, CT
Excellent service. There on time. Diagnosed the problem and addressed quickly. Gave helpful advice for going forward.
- Jim Brown
Oxford, CT
Your professional technician, Ed, was a 5 star for me!!!. He arrived on time, reviewed the situation, listened to me, and then provided solutions available. I felt very comfortable engaging in the conversation. Ed was very knowledgeable with the issues and solution to resolve. He was very patient with all my questions.... because I need to know what is going on. Items purchased were new garage opener, wall mount,external keypad.
- Val Ricca
Suffield, CT
Superior service. Quick yet with great skill, knowledge as well as asking the right questions. Good communication along with quality work.
- mitch charkiewicz
Belchertown, MA
Had cable snap from corrosion. Ed came out and replaced and recommended changing rollers as everything was original and rusting. Did a great job. Professional.
- Alex Kubacki
Cheshire, CT
Problem fixed.
- Barbara~Daughter Wrzosek
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
I personally think I was oversold on the work they did. $700 and half hour later...when all I really needed was a pulley replaced. Oh well. Update from customer 4/22/20: The GM called to explain the detail behind fixes that were required to make my door function "as new" once again. I now better understand why the work cost what it did and am satisfied with the result.
- Adam Teff