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Ed D
Average: 4.94 stars
Ed D's Bio:
Ed has been in the garage door business for over 25 years. He lives in central Connecticut and enjoys growing vegetables in his back yard. When Ed isn't working on garage doors he enjoys working on cars and tinkering with other mechanical things.
Windsor, CT
Windsor, CT
Originally called Overhead Doors, but my daughter went on line and saw that your company had a better rating,soI called you.Person who answered the phone gave me an appointment within 48 hours.Service man called and said he would be at my house in ten minutes and he was. Service man was very polite, and very knowledgeable. He had the equipment on his truck and fixed the problem and fixed some other maintenance issues we had. I would highly recommend your company to others.
- Nancy Paluso
Simsbury, CT
The technician was on time, knowledgeable and ver friendly. This was the first time using the company and was impressed
- Michelle Baker
Bristol, CT
Ed did wonderful job. We’re very happy with his service. I would recommend him again and again.
- Arnold Brown
Avon, CT
While it was took a while finding the right phone number to call, when I did make the right connection it went smoothly. The technician Ed came out on time and fixed our door so it would close when ever we pushed the button. It is a great garage door and very quiet. We are very happy with the door and our dealings with Precision.
- E J
Windsor, CT
Ed Dombrowsky did a fine job repairing my garage door. He arrived in less than 15 minutes after my call for help. He was professional, friendly and efficient! The repair was done in less than an hour, so I was able to attend my 2nd meeting of the day. Unfortunately, I was taken aback at the cost! Also, the revelation that the last repairman (by another company) had installed the wrong parts which may have contributed to the damage in such a short time (14 months) was very unnerving.
- Alice C Lumpkin
Windsor, CT
Fantastic service! The tech was super nice, reliable and on time and knowledgeable. Highly recommend their services.
- Clarabell Rosario
Windsor, CT
I chose this company because of the reviews. I made a great choice!! I was able to move my appointment up a day earlier. Ed the Installer was a very personable and nice guy. He explained my garage door situation and installed a new garage opener in a short amount of time. I would definitely call Precision for all my garage door issues.
- Wanda Holmes-Perdue
Storrs, CT
Excellent service provided by a talented person who was extremely helpful and friendly
- Bill Morgan
Winsted, CT
Technician was on time, polite and courteous. Povided excellent service, would definitely use again. ????
- Aileen
Simsbury, CT
So impressed with the professionalism of Ed. He went over everything that need to be done to the doors and all of our different options for pricing. We are so happy with our door opener and the gears that were fixed on both of our doors. We couldn’t be happier with this company!
- Mark Fijalkowski
West Hartford, CT
I have been a Precision Door customer for years. I needed a tune up on my opener and new springs and new rubber seal on the bottom of the door. Everyone makes it a great customer service experience, from the ease of scheduling an appointment to the quick response. The technicians explain everything they need to do, and they do a great job. I highly recommend Precision Door!
- Susan Hansen
Ansonia, CT
Very professional. Representative was quite knowledgeable and very helpful
- Rocco Florenza
Windsor, CT
Ed Dombrowski came for cons. On our garage doors , the problems with them And the way they were wired. New house to us, we just bought. He spotted all problems immediately and helped us so much. Very kind, very professional .
- Dottie Sikes
Southington, CT
Very professional and efficient work. Ed did a great job, explained exactly what he was going to do .. and did it! Completed the repair in 30 minutes.
- Ed Flanagan
Simsbury, CT
Honest and great service
- Charles Hansell
Avon, CT
I personally think I was oversold on the work they did. $700 and half hour later...when all I really needed was a pulley replaced. Oh well. Update from customer 4/22/20: The GM called to explain the detail behind fixes that were required to make my door function "as new" once again. I now better understand why the work cost what it did and am satisfied with the result.
- Adam Teff
Middlebury, CT
Ed was fantastic and efficient. I was pleased that he was able to fix my door on the spot.
- Colleen Mckirryher
Southbury, CT
Big shout out to Ed! Ed was very professional and courteous. Great communication as it was great to talk to him. Fixed my spring in no time. Thank you Tim (Mac)
- Tim McKernon
Oxford, CT
The professional attitude of your web sight.
- Martha Lubowiecki
Vernon, CT
We were very happy with the immediate response to our request for a service call. Ed came out the following morning at 7 AM, and by 815 our garage door was once again functioning fully. We were sure we were going to have to replace a lot more parts than it ended up needing. Ed was very professional and helpful. Highly recommended!
- Carol Grasis
Glastonbury, CT
Service was quick and efficient.. Technician was polite and knowledgeable.. We will definitely be repeat customers..
- Maria Correa
Tolland, CT
Ed was prompt within 2 hrs of my call. He replaced only the necessary parts, explained the process as well as costs clearly and gave me several maintenance pointers to extend the life of my 17 year old openers. Very satisfied with the professionalism.
- Brian E
Windsor, CT
Everything was quick and easy.
- Joe Orabona
West Hartford, CT
Ed was great! He was professional and called ahead of his arrival. He got here on time and explained everything to me. Super nice guy and very knowledgeable about doors and openers. My door sounds like it is 10 years younger and it works!! Mission accomplished for a reasonable price!! I highly recommend and will only be using you guys going forward!!
- Nicole Morgan
Berlin, CT
Ed was great. He was knowledgeable, efficient, professional, and answered all my questions. I would highly recommend him. As for the company, I was not quoted an accurate price, but since every call is recorded, Ed was able to listen to my call and validate my recollection. I was quoted a service call fee of $110. And to do a “tune & lube,” they quoted me a fee of $49.95, for a minimum total of $159.95. When Ed came he showed me that their tune and lube service is actually $59.95. He then said the company applies an additional labor charge of $88/hour. They charge a minimum of one hour even if it’s a 15 minute service call to do the tune and lube, which I wasn’t informed of when I scheduled the service call. The initial sticker shock of $257.95 (when I expected $159.95) was addressed by adjusting the labor charge after Ed listened to my service call quote, which I appreciated.
- Sharon
Suffield, CT
Ed was fantastic! Definitely knows his stuff and explained everything in detail and did an excellent job. Would absolutely recommend him and you folks again. Thank you!
- David Abare
Holyoke, MA
Excellent repair person. Price was high however job was done well and quickly.
- Ernest Whitney
Belchertown, MA
The Technicians were very friendly and frank about the job that needed to be done citing the fact that the materials were original/contracted grade that came with the house over 10 years ago as a spring/coil broke and needed to be replaced as well as the cables on the track. Ed called me to tell me he could be there 30 minutes ahead of appointment time if I was available. The process took less than an hour. This is the second time I have used this company over the past 5 years.
- JR
Glastonbury, CT
Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!
- Barb McBrien
License
CT License# 0624720
Ed was very helpful and finished the job well, I really appreciate his work and his explanation of our opener system. Thank you, Ed.
- Anthony Defeo