I contacted Precision door to replace a broken torsion spring. Ed responded for the repairs. He pointed out the immediate issues as well as what he recommended for repairs to prolong the life of the springs and opener motor. I never felt pressure or up sold for additional repairs. I'm very pleased with the final product.

- Shawn

My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.

- Steven & Amy Dane

Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.

- Robert Gabriele

Ed was Absolutely on time. Introduced himself. Diagnosed the problem quickly and gave us a quote. Was in and out in no time. Explained everything and answered all our questions. Excellent!!!

- Janet Steigmeyer

Very professional

- Eric Polokoff

Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.

- Vijay Jayachandran

Great service and quick. Was able to reduce the sound of the garage.

- Daniel Navarette

As a sole caretaker of a disabled husband, there is a lot I don’t know. Ed came to repair a garage door that wouldn’t operate. I stayed with him while he fixed the door and he gave me an education on how everything worked. He also installed an outdoor keypad that would open all 3 doors with different combinations (awesome). I had to move a car so he could program the third bay but the fob wouldn’t work. Of course he helped me with that as well. Excellent service, options explained, and I would trust this employee more than than any I have dealt with. Thank you PDS and Ed!

- Barbara Kelly

I really like the professional work that Precision door folks do. My 5 year old door had a major problem, was stuck in down, cable came off one side. A friend was able to move the door in the up position while we waited for our turn for repair ~ couple of weeks. Put up tarps to protect the inside of the garage. The 2 repairmen, Ed and Fran, had the job done in 45 minutes! Garage works even better than before. This is my second Precision door. Great company! JR, Leverett, MA

- JR

Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.

- Inez & Roger Andrews

Ed was great today. He fixed our garage door and perfectly explained what was wrong with it and even gave me advice for future needs if they should arise. I was extremely happy with the service I received.

- Meredith Dedinas

Excellent service. There on time. Diagnosed the problem and addressed quickly. Gave helpful advice for going forward.

- Jim Brown

Your professional technician, Ed, was a 5 star for me!!!. He arrived on time, reviewed the situation, listened to me, and then provided solutions available. I felt very comfortable engaging in the conversation. Ed was very knowledgeable with the issues and solution to resolve. He was very patient with all my questions.... because I need to know what is going on. Items purchased were new garage opener, wall mount,external keypad.

- Val Ricca

Superior service. Quick yet with great skill, knowledge as well as asking the right questions. Good communication along with quality work.

- mitch charkiewicz

Had cable snap from corrosion. Ed came out and replaced and recommended changing rollers as everything was original and rusting. Did a great job. Professional.

- Alex Kubacki

Problem fixed.

- Barbara~Daughter Wrzosek

Precision Garage Door was prompt to respond to my garage door issue and very helpful in reparing it. Plus unlike a competitor of yours, you answered my call and dispatched a repair technician to my home promptly. Your competitor required me to leave a voice mail for service, and then never returned my call.

- John Radigan

Ed was prompt, professional and knowledgeable. Looking forward to the install.

- Deborah Rataic

Thought we would have to replace our entire system plus door and found out it was just a repair and new opener we needed. Work was done immediately. On time, honest, great price. Thanks, Ed!

- Rhona Roffer

I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.

- Francis Kilcoyne

Awesome service. Will use again. Prompt, courteous, knowledgeable.

- Teresa

I'll give your organization and your mechanics 5 stars any time. You fit my emergency situation at the top of your regular priorities list and your employees Ed & Jacob did a first rate job. Capable, friendly, business-like and explained the repairs while doing them. What I thought would be completed the following day was done to my complete satisfaction with hours.

- Francis Zygmont

The technician and service were the best that I have experienced in a long time.

- Rhonda Cloutier

I wish I could give you more than 5 stars the service was more than expected the tech was courteous cleaned up and informative I would recommend your company to anyone and thanks for the military discount

- Frank Kamlowski

Ed was extremely prompt and knowledgeable. He completed the repair in 30 minutes and also tuned up our other garage door. I used precision in 2014 and they were great. I’m thrilled with the consistency of the incredible service from scheduling to completion.

- Meaghan O'neill

Great Job again. Installed the garage door opener and what a quiet opener, not like the one I had before. Thank you for sending a very reliable service tech. He was very pleasant and knowledgeable.

- Robert Pendleton

5 stars. The tech was professional and thorough. I would recomended this company to anyone, and will be sure to use them again should the need arise.

- John Stack

Ed cane out, diagnosed my problem, and had my garage door working in no time. Would definitely recommend.

- D. Gabriel

Recently I was the “recipient” of a failed garage door spring and cable(on 1 of 2 doors). As luck would have it, it happened on a Saturday. So I “surfed” the web and came upon Precision Door Company. Called and set up an appointment for following Monday. The Tech, Ed Dombrowski, arrived promptly on schedule. He was very friendly and sociable. He immediately assessed the situation and we discussed the work to be done. Based on his recommendation I decided to have the spring and cable replaced on the second door as well. And I was never so glad I did. He wasted no time making the repairs. I appreciated very much Ed’s expertise, recommendations and excellent work ethics. I’ve put Precision Door on “speed dial” on my phone and look forward to calling on them for all my future garage door repairs/replacements, thanks to Ed!

- Pete Cosumano

Amherst is relatively close by.

- Janet Crosier