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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2108 reviews, averaging 4.89 Stars:
Waterbury, CT
West Hartford, CT
Great Service; arrived early and very thorough and efficient. Excellent technician; friendly knowledgeable, explained everything.
- Peter Petrella
Product:
Manchester, CT
We had Overhead doors and openers for 35 years, but when they failed we called your company and a sales person came to our house the next day and presented us with a package we couldn't refuse. Brian Fisher did the installation and provided excellent service when we had a recent problem. We are thoroughly pleased with the product and service provided. We have had several neighbors inquire about your products and recently had someone from across town come to our house and inquire about our garage doors. Couldn't be more pleased!!!
- Bruce Forde
Product:
Madison, CT
Being without an operating garage door is a hassle so getting it fixed right away was important. I made an appointment with Precision for a day later in the week. Then, much to my delight, they called and said they had a cancellation and would I like to have my door fixed today?! Ron showed up even earlier than expected and had the door running smoothly in a very short time. Why call anyone else?
- Mark Ferris
Southington, CT
Brian is a great representative for your company
- Jim Burke
Newington, CT
Service technician was very knowledgeable and pleasant to work with. The estimate was not very well communicated over the phone before the technician came to the house. Also person on the phone did not make us aware that there was a discount for cash payment.
- Mark Aprea
I apologize if you felt the we didn't communicated well on the phone. It is impossible for somebody to diagnosis your garage door issue over the phone. Our customer service staff is the best trained and many have over 10 years of experience, but they can only listen to your description of the problem and then give you ideas of what to look for. That's why they are really explaining our process that the technician will go through when at your house. This way you will feel confident that we've really taken the time to properly assess your door and give you options designed to fix the door to the level you want.
Product:
Hartford, CT
Very efficient, very fast, done in about 20 minutes! Thanks for the good service.
- Joan Morrison
Manchester, CT
Very good experience. Ron was informative and professional. I called at 6:00 am on a Saturday and my garage door was repaired at 4:30 pm.
- Tim Gurski
Weatogue, CT
Did not see advertising. Called you because you were out in December was hoping that the work in December would have been gaur rented but it was not and had to pay again for the same problem 10 weeks later
- Geoff Graham
Thank you for your comments and business. Our records indicate that the first time we came out to your house you had an issue with your safety eyes -- they were not aligned and as a result the door would not close properly. We also suggested other work as your pulleys were starting to split and was grabbing the cables -- causing the door to not close properly. The second time we came out the door was having issues due to the pulleys. We fixed that issue.
Enfield, CT
Good friendly service and good advice on keeping my garage doors in good condition. Would definitely recommend.
- ian Mancinelli
Cheshire, CT
Brian was very friendly and knowledgeable. The problem of the broken spring and the cables wrapping the pulleys was fixed in a very timely manner. I will recommend your company to any of my friends should the need arise for any repairs or installations. I would not hesitate to use your company in the future.
- Douglas Cummings
West Hartford, CT
I just purchased an old home in West Hartford and have had no less than 8 different contractors doing work on the house. These technicians have been by far the best. They showed up on the correct date and at the time we agreed too. They were fast and efficient, cleaned up after themselves and made sure I was satisfied before they left. Ray and Randy did a GREAT quality job.
- mark lewis
Product:
Manchester, CT
Ron was very professional! He took the time out to explain what the problem was with the garage door opener. Which was great because I was going to replace the opener. It was nice to have someone come to your home who is honest and not trying to rip you off. When it is time for me to replace my opener I will call back precision garage and ask for Ron to install it!
- georgia reid
East Hartford, CT
I was given a time slot of 1-3 for my service request, was disappointed when after I called was told that the service technician would be running late. The service technician did come over sometime after 4 o'clock. Cream on top was that when I asked for some help with the service charge seeing as the experience was poor - I was still charged $50 for a technician essentially telling there was nothing they could do.
- Tim Munsie
Thank you for your comment. I am sorry that we were unable to keep our promised service time frame. Our technicians try their best to keep to their schedule, but some jobs take longer than expected. I am sorry that the office or the technician did not call you to inform you of the delay. Our normal service charge is $79, so we did reduce the rate by $29 (or a 37% reduction).
Bolton, CT
Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.
- Margaret Foran
Bolton, CT
Brian was very knowledgeable and professional. He thoroughly explained what needed to be done and provided a detailed estimate before the work started. I was very pleased and impressed and will call Precision to install new doors when we're ready.
- Margaret Foran
Somers, CT
AMAZING!!! Ron was incredibly kind and extremely efficient. In the heart of this cold weather, he explained all that needed to be done to get my garage door opener up and running and programmed to my car...It was a pleasure doing business with him and Precision Door. Job well done!!!
- Sheryl Stanton
Bristol, CT
Garage door is better than new. Thank you very much
- John Cassidy
Product:
South Windsor, CT
Ron was right on time inspite of the bad weather. He was very professional, gave me 3 options for my repair. No pressure at all. He was very quick with the repair. I would recommend the company to family and friends.
- Ted Kucharski
Weatogue, CT
Excellent customer service from setting up the appointment to the day of service. Would recommend to others for future service.
- Joe Kelleher
Farmington, CT
Fast service, came out in less than a day, and they even came out during a snowstorm! The service technician was courteous, and completed the job quickly and efficiently. I would not hesitate to call this company again.
- Ina HARRIS
Somers, CT
Brian diagnosed the problem with the door in 10 seconds, and had it fixed in a half an hour. I couldn't be more pleased that I called.
- Matthew Hull
Branford, CT
Brian was very professional and provided exceptional service. I was very impressed that he took the time to explain what he was doing as well as products available without being pushy. In the future I will be using your company because of how Brian F. was able to fix my current issue and provide what to expect in the future with my older garage door. He was very timely and efficient and your service was complete. Thanks
- Joel Paul
South Windsor, CT
Timely, great service. Thanks!
- Lavina Gagnon
Bristol, CT
My garage door spring broke. I called around and precision garage was quick to provided same day service with a 2hr window. Technician assessed the situation and gave me my options. He was professional and courteous.
- John Ryng
Product:
East Haven, CT
Ron called to let me know his expected time. He was right on! Very knowledgeable in his work as well as a gentleman. I asked Ron to explain questions I had, his explanations were perfectly understandable and he was happy to tell me as well as show me. I can't say enough about Ron. He may be a Service Technician, but he is more than that. I would not hesitate to call Precision. You need to know that Ron is quite an asset to your company.
- Ann Tracanna
We value Ron very much. We also know how lucky we are to have him (and our other techs) on our team! Thanks for your comments.
Weatogue, CT
Ron did a great job, he is very professional and polite.
- Vanessa Tran
South Windsor, CT
The technician was professional and knowledgable. He did not pressure me to buy something I did not need.
- Dawn Van den eynde
West Hartford, CT
My son Marcos Carreras recommended your products. Your people were on time, knowledgeable,and very helpful. They seem happy to represent your company and that made me comfortable in selecting your company to replace my door.
- Ismael Carreras
Product:
Hartford, CT
James called to let me know he could come 30 minutes early. I told him I could not make it earlier, so he came at his scheduled time. He quickly figured out what the issue was with my opener and repaired it. Thanks and I am very happy with the service.
- S Barry
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
knowledgable courteous puctual.will use in future.
- Gary Terni