4.9 1 2 3 4 5 2,314 Reviews

From Connecticut Homeowners

Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas - Page 58

Precision Garage Door

Same-day garage door repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Connecticut

Serving Connecticut

Proudly serving the Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas community with same day service.

Service truck

Local Garage Door Repair in Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas

Precision Garage Door of Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas provides same-day garage door repair in Connecticut Including Hartford, Waterbury & New Haven Areas, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Connecticut & Western MA Including Hartford, Waterbury & Springfield Areas homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Connecticut Including Hartford, Waterbury & New Haven Areas and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Connecticut

Serving Connecticut

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of CT & Springfield is praised for fast, responsive garage door service across Connecticut and western Massachusetts, with customers frequently highlighting professional technicians, clear communication, and thorough repairs or installations. Reviewers consistently mention prompt scheduling, on-time arrivals, knowledgeable guidance, and workmanship that leaves doors operating smoothly, quietly, and reliably. Many customers also value the company’s helpful explanations, maintenance advice, and strong repeat-service experience.

What Customers in Your Area Mention Most

Responsiveness (295) Customers frequently praise the company for fast callbacks, same-day or next-day appointments, and quick help when a door or opener fails. Professionalism (284) Reviewers consistently describe the technicians as professional, courteous, polite, and easy to work with. Expertise (252) Customers often note that technicians are knowledgeable, diagnose problems quickly, explain options clearly, and provide confident recommendations. Communication (214) Many reviews highlight clear explanations, advance arrival updates, text notifications, and good follow-up throughout the service process. Speed (198) Customers repeatedly mention that repairs and installations are completed quickly and efficiently, often within a short visit. Service (191) Reviewers praise the overall customer service experience, including helpful office support, attentive technicians, and a smooth start-to-finish process. Reliability (168) Customers describe the company as dependable and consistent, often saying they return for repeat service and trust the team to get the job done. Workmanship (157) Reviews frequently credit the team with quality repairs and installations that leave doors, openers, springs, and related hardware working well. Value (94) Many customers say pricing was fair or reasonable, and several note that the work felt worthwhile for the result delivered.

Recent Reviews from Connecticut

Tim Linnartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician, Brian was excellent. He explained the problem with all of the solutions and fixed the problem efficiently. He went above and beyond what I expected and will not hesitate to call Precision Door with any of my garage door issues. Thank You.

Service: Garage Door Repair

Michael Statoulas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
04/21/2015

5 stars again we are very pleased with your technician work and their professionalism.

Service: Garage Door Repair

Product: Garage Doors

Robert Kubarych

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 04/20/2015

The service was excellent. The technician was on time, very polite and did a great job. However, I was initially charged $479 to replace two torsion springs, and the job took at most one hour. The service call costs $99 and isn't waved if the work is done and labor is $80/hour. Based on google searches a typical charge for a job like this should have been about $300. When I called the manager was very nice and knocked off $30 plus she said the technician made a mistake and wrote that the warranty is one year when it should be five. My only disappointment was the cost. At $449 less one hour of labor I effectively paid $369 for two springs which go for about $42/each at home depot and come with a one year warranty. That's quite a mark up on parts.

Response from Walt Arvin Business Owner

Thank you for your business and thank you for this review. We do try to price competitively, however, we will never be as cheap as Home Depot. In fact my cost for the springs we use are more than what I could buy them at Home Depot. The reason is simple... Home Depot buys and sells the cheapest springs they can find. The fact that we can warranty our springs for 5 times as long as Home Depot should be a sign as to the quality of our parts. Something else you haven't factored into your equation is the cost of shipping and taxes (that you would have had to pay Home Depot)... remember we brought the parts to you!

Service: Garage Door Repair

Raymond Labrecque

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Harwinton, CT 04/20/2015

Technician need to return to finish...need different springs. Ray

Service: Broken Garage Door Spring Repair

mary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Canton, CT 04/20/2015

The technician arrived on time and quickly replaced the spring. Very nice fellow and good work. Our home is for sale and the scheduler worked to get the work done in 24 hours vs. several days of waiting.

Service: Broken Garage Door Spring Repair

Product: Springs

Victor Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamden, CT 04/19/2015

I am very satisfied with your services and would certainly recommend your company to others. Victor Rogers

Service: Garage Door Repair

Dawn Nardone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Colchester, CT 04/19/2015

Customer called to tell us that Brian is an excellent technician that answered every question she had very respectfully and is an asset to the company.

Service: Garage Door Repair

Carmela Bonavita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 04/18/2015

Sorry i took so long. The tech was awesome.

Response from Walt Arvin Business Owner

Thank you for the review. We value all reviews even when they are delayed! We appreciate your business as well!

Service: Garage Door Opener Repair

Product: Springs

Jack Malz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Meriden, CT 04/15/2015

"5 Star Service" Technician was knowledgeable, personable, and competent.

Service: Garage Door Repair

Product: Cables

Stanley Stier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cromwell, CT 04/14/2015

5 stars

Service: Garage Door Opener Repair

Bill Kwolek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Windsor, CT 04/14/2015

I Googled for garage repair companies near or in Windsor. I checked comments and you had the best reviews. I had cables, rollers, springs replaced.

Service: Garage Door Repair

Product: Cables

David Bond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Install was perfect. Don did an awesome job. Thank you.

Service: Install Garage Doors

Product: Garage Doors

Francisco Gomez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I give you four because five is for me! He,he, now seriously, Paul Haney was excellent and so easy to talk to! I say this because other service persons have an attitude that even if they are not disrespectful, they are not costumer friendly. The service was great and done very professional. The down side is that the opener needs a replacement part and have to wait for it . Will recommend to anyone!

Service: Broken Garage Door Spring Repair

Laura Haynes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Simsbury, CT 04/10/2015

My garage door opener bit the dust on a Friday afternoon. By noon on Saturday, I had a new one. The service was absolutely fantastic and I highly recommend them for all of your garage door needs.

Service: Garage Door Opener Install

Product: Garage Door Opener

Dave Mattei Project Manager AIR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Haven, CT 04/10/2015

Great job at a fair price. The turn around was quick which worked out well for this job. Nice work guys!

Service: Install Garage Doors

Product: Garage Doors

Annie Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Torrington, CT 04/09/2015

5 Stars! Paul H. was on time, polite, thorough, professional. Thank you!!

Service: Garage Door Opener Repair

Bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian was on-time and very professional. A quick and easy repair was done right and reasonably priced.

Service: Garage Door Opener Repair

David Hawkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, CT 04/07/2015

Mr. Haney arrived at the beginning of the 2 hour time window, quickly diagnosed the problem and fixed it. The door now runs smoothly and quietly. Plus he gave me a maintenance tip to keep it that way.

Service: Garage Door Opener Repair

John Carpnriele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Longmeadow, MA 04/06/2015

Great job

Service: Broken Garage Door Spring Repair

Product: Springs

Kathy Nagel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Berlin, CT 04/03/2015

Well first of all I would like to comment on the prompt arrival for our appointment. Don was very nice, polite and checked out the whole 3 doors and gave me the estimate right there on the spot. We discussed the order and placed it with a deposit. Thank you for such a professional salesmen.

Service: Garage Door Repair

Product: Garage Doors

Frank Soltesz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Meriden, CT 04/01/2015

I am extremely pleased at the work that was performed at my house. I called on Saturday and I got an for the next day but when I explained I needed my car they were to get me a time for late Saturday. There was a cancellation and I got pulled up to 1pm. Paul Haney came promptly and reviewed my situation. HE gave me a quote on the spot and when I approved he went right to work. Not only did he fix the torsion spring that broke but ensured my door and garage door open was in good working condition. He was quick and very professional. I highly recommend Precision Door Service for any issue you have.

Service: Broken Garage Door Spring Repair

Product: Springs

Felici Vitale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 04/01/2015

On Time - ID'd the problem right a way - Rollers and fix installed in less than an hour. Techie was pleasant and easy to deal with. We were very happy with the results.

Service: Garage Door Repair

Product: Rollers

Helga Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision representative Alex arrived at my home to determine if my garage door opener could be fixed. Not only could it not be fixed, because of the age of the opener, which I suspected, but I also needed a new garage door, which I also knew, but had been in total denial about it for quite some time. At any rate, Alex gave me an estimate, I wrote a check for the deposit and exactly a week later, Ray came to my house and installed my new garage door and opener. He arrived at my home at 9:05 and was gone by noon time. He clearly explained how to operate the door and opener with all the extra features. He hauled away everything that was dismantled and made sure I was satisfied with the completed work. I found both Alex and Ray to be very professional and knowledgeable with excellent interpersonal skills. All my questions were answered clearly and to my satisfaction. I purchased a garage door opener with two remotes and an outside key pad. My door is insulated (no more cold downstairs entrance way) and air tight. I can barely hear the door going up or down. I did not even think that was possible, since my old door sounded like a freight train. I would highly recommend Precision Door to anyone. I have always been taught, "you get what you pay for" and in this case, I did. It was worth every penny!

Service: Garage Door Opener Install

Product: Garage Doors

William Hammick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
03/30/2015

Very professional service person.

Service: Garage Door Repair

Product: Rollers

Tim Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Manchester, CT 03/28/2015

Paul was great, let me know when to expect him and showed up at that time and performed the maintenance I needed quickly so I could complete the sell of my house. My only complaint is not with Paul but with paying twice the normal retail price for a remote control, then of course finding my lost one the next day. All sales are final.

Response from Walt Arvin Business Owner

Thank you for your review and your business. We truly value each and every comment. We do understand that you can buy remotes and other electronics a lot cheaper online. The down side, however, is that it come in a box with poorly written instructions which then you need to program. Also, there is no guarantee that the electronic part you bought is exactly what you need. When you call us we show up on your door step with the product that we guarantee is the right remote for your opener, we program it and explain everything to you. Then if something goes wrong we support it as well. With us you're buying a service.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

James Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garage door opener unit died of old age. Contacted Precision, was offered immediate service and was given a appointment at my convenience (a 2 hour window). Tech (Alex Delgado) arrived within the window - even called ahead - and after the diagnosis, returned and completed the job is less than 2 hours. Not only installed new unit but also worn accessory parts at a very competitive price. All-in-all, a job well done to my complete satisfaction.

Service: Garage Door Opener Install

Product: Garage Door Opener

Daniel De jesus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, CT 03/23/2015

Good service and quick installation.

Service: Garage Door Opener Install

Product: Garage Door Opener

A very satisfied Killingworth customer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

What a great company! The technician came out the same day I called, arrived on time, and quickly fixed both garage doors that had stopped working without trying to sell me any unnecessary parts - all at quoted price for the visit. And he was professional, courteous, and competent. Precision is now on my speed dial - they'll be the ONLY people I call if I have another garage door problem or need a replacement.

Service: Garage Door Repair

florence Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were very please with Mr Haney professional. He arrive on time,told told us what the problem were with the garage door within a couple of minutes, and repaired it.He gave us three option and we chose to repair it. The garage door is working . Thank you, 5stars

Service: Garage Door Opener Repair

Scott B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Many thanks to Paul Haney for coming out so promptly and fixing our garage doors. He was fast, efficient, friendly, and competent and we really appreciated his expertise.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Ready to Experience 5-Star Service?

Join your Connecticut neighbors and let our experts take care of your garage door.

Avon | Farmington | Hartford (860) 269-4366
Meriden | Middletown (860) 316-4123
Glastonbury | Colchester | New London (860) 910-4651
Manchester | South Windsor (860) 967-3192
New Haven | Waterbury (203) 901-1320
Granby | Simsbury | Torrington (860) 264-4150
Springfield | Longmeadow MA (413) 623-4130
Pittsfield MA (413) 623-4132
Precision Garage Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720