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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2018 reviews, averaging 4.88 Stars:
Waterbury, CT
Westbrook, CT
Ron figured out the problem in less than 3 minutes and proceeded to replace rollers and pulleys as needed and generally tune up the door operation. All done in 25 minutes or so. Ron was a gentleman and was totally professional.
- Neil Mitchill
Product:
Old Saybrook, CT
Excellent service. Had 3 garage door openers installed. I am very pleased with the services provided by your company.
- Larry Tucker
Product:
Burlington, CT
I called and within an hour a repairman showed up and in another hour the door was working. He was polite did the work at the agreed upon price.
- Bill
Farmington, CT
Technician was very nice and seemed very knowledgeable. He explained things thoroughly but very quickly--I had to ask him to repeat things and slow down. I ended up spending more than I'd anticipated, leaving me hoping I did the right thing.
- Robert Stone
Product:
Old Saybrook, CT
Arrived on time. Excellent service, Would highly recommend
- Larry Tucker
Product:
West Avon, CT
I'm a repeat customer. Each experience has shown just how professional this company is. Keep up the good work.
- Ron M
Suffield, CT
I appreciate your prompt service. I called on Tueaday night and had someone out on Thursday. James was very professional, and quickly diagnosed and repaired the problem. I thought the prices for the parts I needed for the repairs were a little high. Overall, I am very satisfied.
- Kevin Banak
I realize that most people have no idea that garage door parts come in good and premium quality. We use premium quality parts -- that's why they are a bit more expensive. The quality of the parts we use, however, allow us to provide a great warranty. We warrantied the work we did for you for 2 years. Our competitors only guarantee parts for 90 days to 1 year. The idea that you can spend money on a new door and only get 1 year warranty on the parts is shameful. I am proud that we gave you great service, great quality parts and then warrantied everything for two years. Sounds like a deal to me!
Burlington, CT
Service was as described and completed in a timely fashion. Thank you.
- Mike H
Simsbury, CT
Your service man was polite and very efficient.The cost was a little high,but the service was very satisfactory.
- Dennis Marinelli
Waterbury, CT
Mike was very helpful explaining what was needed and why.
- Tabitha E
Chaplin, CT
I thought the service rep was great. He explained all everything. He was also willing to problem solve. The only negative was the price. The labor costs were in line but I feel the replacement part costs were on the high side -- they do come with a good warranty.
- Brian J
Windsor, CT
I called late morning and was given two time windows to choose from for today. Josh (?) scheduled the appointment professionally. Service Tech Ron arrived quickly. He went straight to work and completed a neat and clean installation quickly. He demonstrated the new opener and remote. The process could not have gone smoother!
- Paul Taft
Product:
Weatogue, CT
Very satisfied..
- Arthur Levine
Hartford, CT
I am very happy with the work Matt did, he did a great job fixing the broken spring on my garage door. I won't have any problem referring this company to my friends or family. Thanks again for a job well done.
- Bob
Farmington, CT
From an easy to set up appointment to fast service it was a great experience.
- James A
New Haven, CT
The repair man was a bit early and my neighbor notified me. The repairman was very courteous and explained what his prpposal included. By the time I arrived home he was done. He walked me through what he did.
- Judith Cuticelli
Product:
Hartford, CT
My spring was broken on my garage door. When I called at 5:45 pm I was shocked to hear they could have a technician at my home by 6:30 pm on the same evening. The tech arrived in the time frame promised. He was finished with my garage door in 30 minutes. He was very professional, and he left my garage door sounding better than when it was originally placed. Great job!
- Mick H
Manchester, CT
Great Job. Friendly and professional from the call center to the technician. I'm a satisfied customer! Thanks
- Tabitha B
Southbury, CT
I am very pleased with the work that was performed - the technician did a great job and my garage door is now working smoothly. He was very professional, polite, courteous, on time, he explained everything well and gave me two quotes to choose from. He was pleasurable to do business with. Two thumbs up !! I would definitely use Precision again in the future for my garage door needs. Your service is outstanding and I will definitely recommend you to other owners in the complex, as well as friends in the area. Thank you for the prompt and professional service. The only negative I have is that I thought the price was a bit high, but then again I did not comparison shop beforehand.
- Sharon Mcguire
Product:
East Hartford, CT
Had my opener replaced. I can't thank you enough.
- Sam J
Windsor, CT
I had two openers installed. The work was done in 1.5 hours. The technician was very professional, polite and friendly. He arrived at the stated time. He even called prior to arriving. He explained and tested all opener functions to my satisfaction. Left the site of the installation very clean. Very happy with the whole experience. I give a 5 star for service
- Arthur Trantolo
Collinsville, CT
Excellent Service all around. Was hoping to get by spending $100, but my door was in pretty bad shape. $375 later and my door works like a charm.
- Henry
Glastonbury, CT
THE TECHNICIAN WAS ON TIME AND DID A VERY GOOD JOB EXPLAINING THE OPTIONS AND INSTALLING THE NEW OPENER AND SPRINGS.
- Robert Charnas
Product:
Collinsville, CT
Service technician showed up 1 hour after I called. He had the problem diagnosed within minutes and gave me several recommendations on other things I should consider. I\'ve owned my house for over ten years and never had any service done on my door, and it showed it. I decided to have a \"complete rebuild.\" My door is so quiet now I can\'t believe I had lived with the noise for so long. Thanks for being so efficient and professional.
- Henry
Simsbury, CT
Super job! Thanks
- Tom M
South Glastonbury, CT
The service provided by Precision was excellent! From the intial service call to the actual repair, everything went very smoothly. When Matt the technician arrived at our house, he inspected both garage doors (and openers) and made suggestions on how to improve the performace of the doors. The repairs were done in a quick and efficient manner. Wow, are the garage door quiet now upon opening/closing! Thanks for the great service!
- Vincent Wu
Product:
East Granby, CT
Pricey but the service was good both on the phone and by the tech.
- Joe Lostowski
Your springs were rather large (for your large heavy door). We did provide 4 times the average repair warranty as well.
Naugatuck, CT
Very professional service from the initial call through the repair; it was based upon the confidence that I felt from the tech that I ended up purchasing a new door, long overdue; thank you ! I would highly recommend this company without any reservation and with a 10 star rating
- Susan Lemos
Branford, CT
I called several numbers, but Precision was the only one with a live operator and the commitment to come the next day (i called in the evening.) The estimated time of arrival did change, but the office kept me informed and I was able to plan accordingly. I was very pleased with the organization, service and likeable professionalism of the technician, Ron. I would certainly recommend Precision to others.
- Janet Rimm
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Gary was on-time, polite and very professional. He quickly determined what repairs I would need, gave me several options, and in the end I chose his expert opinion on what to do. He is very knowledgeable about his line of work and his expertise was appreciated.
- Tabitha E