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Ed D

Ed D
Technicians
Reviews: 312
Average: 4.94 stars
Ed D has received 312 reviews, averaging 4.94 Stars:
1 2 3 4 5

Ed D's Bio:

Ed has been in the garage door business for over 25 years. He lives in central Connecticut and enjoys growing vegetables in his back yard. When Ed isn't working on garage doors he enjoys working on cars and tinkering with other mechanical things.

Review:

I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.

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Ed D Service Provided:
Install Garage Doors

Technicians: Ed D
Review:

Awesome service. Will use again. Prompt, courteous, knowledgeable.

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Ed D Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Ed D
Review:

I'll give your organization and your mechanics 5 stars any time. You fit my emergency situation at the top of your regular priorities list and your employees Ed & Jacob did a first rate job. Capable, friendly, business-like and explained the repairs while doing them. What I thought would be completed the following day was done to my complete satisfaction with hours.

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Ed D Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Ed D
Review:

The technician and service were the best that I have experienced in a long time.

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Ed D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Ed D
Review:

I wish I could give you more than 5 stars the service was more than expected the tech was courteous cleaned up and informative I would recommend your company to anyone and thanks for the military discount

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Ed D Service Provided:
Garage Door Opener Repair

Technicians: Ed D
Review:

Ed was extremely prompt and knowledgeable. He completed the repair in 30 minutes and also tuned up our other garage door. I used precision in 2014 and they were great. I’m thrilled with the consistency of the incredible service from scheduling to completion.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Ed D
Review:

Great Job again. Installed the garage door opener and what a quiet opener, not like the one I had before. Thank you for sending a very reliable service tech. He was very pleasant and knowledgeable.

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
Review:

5 stars. The tech was professional and thorough. I would recomended this company to anyone, and will be sure to use them again should the need arise.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Ed D
Review:

Ed cane out, diagnosed my problem, and had my garage door working in no time. Would definitely recommend.

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Ed D Service Provided:
Garage Door Opener Repair

Technicians: Ed D
Review:

Recently I was the “recipient” of a failed garage door spring and cable(on 1 of 2 doors). As luck would have it, it happened on a Saturday. So I “surfed” the web and came upon Precision Door Company. Called and set up an appointment for following Monday. The Tech, Ed Dombrowski, arrived promptly on schedule. He was very friendly and sociable. He immediately assessed the situation and we discussed the work to be done. Based on his recommendation I decided to have the spring and cable replaced on the second door as well. And I was never so glad I did. He wasted no time making the repairs. I appreciated very much Ed’s expertise, recommendations and excellent work ethics. I’ve put Precision Door on “speed dial” on my phone and look forward to calling on them for all my future garage door repairs/replacements, thanks to Ed!

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Ed D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Ed D
Review:

Amherst is relatively close by.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
1 2 3 4 5
Date: 03/14/2019
Garage Door Repair
,
Review:

Outstanding Job from both technicians. Very Pleasant, knowledgeable and courteous. conducted themselves as professionals. Superb Job. I would recommend them to my neighbors and friends.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

Ed came. He saw. He conquered. Good job, Ed..!

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
Review:

Excellent, knowledgeable, friendly!

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.

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A Response from: Walt Arvin

Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.

Ed D Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Ed D
Review:

I was very happy with the new garage door installed at our home. The installation was quick and everything has been working great. If we have any further need for garage door repairs we will be contacting Precision again.

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Ed D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Ed D
Review:

I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

I was truly happy with the timeliness, efficiency, and quality of service. Ed was wonderful. Precision has a great employee!

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

5-star rating! Excellent products, and superb service. I highly recommend Precision Door.

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
Review:

Scheduling was easy for following Monday (my request) since they were offering 'same day' if needed. Ed called earlier on Monday to ask if i would want him to perform visit earlier, so we moved visit to noon. Job was to review problems with 2-3 panels that were a result of car in garage backing up while door still closed. He suggested that he try and flatten the dents in the outside steel panels. It was either that or replace the whole door...cost for 3 panels would be more expensive than to just replace with new door. Ed's patience, skill, and experience enabled him to fix the visual problems with fronts of 3 steel panels to 99% of new. He also brought actual operation of door back to normal. Inside of door still shows some of the damage but the view to the street and functionality were all excellent...so good that I did not need to replace the door. Job finished within 40 minutes. I told Ed that he has taken the fixes he did to the level of art and there is no way any 'you-tube' example could ever come close to teaching the job he did. Final result: my reputation was salvaged (neighbors and casual observers will never notice, yeah, it was my fault) and garage working without strange noises. All for less than the cost of one panel...including a tip for Ed. Ed is probably the company's best advertisement. While you may get various proposals like i did (some only by phone), but I highly recommend starting with Precision for the first to visit.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
1 2 3 4 5
Date: 11/12/2018
Garage Door Repair
,
Review:

Had new rollers and weather seals installed ... Jay our technician was just wonderful. Good communicator and very professional. Will be back if something else is needed. Don't hesitate to call on Precision Door !!

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Ed D Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Ed D
1 2 3 4 5
Date: 10/31/2018
Garage Door Repair
,
Review:

Ed Dombrowski did a great job. He put up a new opener head and new rollers and springs etc. in less than an hour.

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Ed D Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Ed D
Review:

Sensor had a portable rack blocking it. No repair. Hefty bill $245.00

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

Great service. Quick to respond to set up an appointment, arrived on time, and knew their stuff. The repairman (Ed) was easy to work with and gave plenty of information regarding my options for the needed repair. Will definitely use them again.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Technicians: Ed D
Review:

I needed an emergency repair to get my car out of my garage. The old motor finally died. Precision bent over backwards to accommodate me. Ed was spectacular. Second experience with them. They are 5+ star!!!

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Ed D Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Ed D
Review:

Just had our garage door completely overhauled today and replaced all parts, except motor and chain. Ed was our service repairman and gave my husband a choice as to what our options are. Even though we both had sticker shock when he gave us our price options, Ed was very helpful in reviewing our best option and we accepted it. That was the full repair with a 7 year warranty. Ed did an excellent job in replacing all the moving parts, testing it, making sure that it not only closed properly but adjusted the motor so it closed completely to the ground so no opening was observed (which we had before the repair). Ken, my husband, said Ed was friendly, extremely knowledgeable not only in your product quality but in what we probably would be facing with a competitor. We know you are dependable since we used you years before with Paul (per our notes). PS- we are in the middle of a renovation, the garage was full of boxes and he took the time to help me temporarily remove what we had to move, to the driveway and back, so he could do the job properly.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Technicians: Ed D
Review:

I had a broken spring, the technician was on time, performed the job in 1 hour, I was very happy with his work.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Technicians: Ed D
Review:

Ed was super..very experienced and knowledgeable. He quickly assessed the issue and shared the exact issue and solution to address along with giving me the cost up front. He even identified a few other issues that he didn't try to sell me to fix but highlight they may be issues down the road. Great service, product and expert staff. Thanks Ed!

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Ed D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Ed D
Review:

I chose Precision after review of their website indicating around the clock service. The hardware of the door opener had corroded due to rust on track caused by faulty installation of vinyl siding which allowed water leakage. The cable snapped from the rusted spring. The technician Ed explained in detail what the issue was and quoted the required work upfront. I was very satisfied with the experience from scheduling the appointment to the quality of work performed. I highly recommend Precision.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Technicians: Ed D
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Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720