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Ed D

Ed D
Technicians
Reviews: 322
Average: 4.94 stars
Ed D has received 322 reviews, averaging 4.94 Stars:
1 2 3 4 5

Ed D's Bio:

Ed has been in the garage door business for over 25 years. He lives in central Connecticut and enjoys growing vegetables in his back yard. When Ed isn't working on garage doors he enjoys working on cars and tinkering with other mechanical things.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ed was great today. He fixed our garage door and perfectly explained what was wrong with it and even gave me advice for future needs if they should arise. I was extremely happy with the service I received.

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Ed D Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. There on time. Diagnosed the problem and addressed quickly. Gave helpful advice for going forward.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your professional technician, Ed, was a 5 star for me!!!. He arrived on time, reviewed the situation, listened to me, and then provided solutions available. I felt very comfortable engaging in the conversation. Ed was very knowledgeable with the issues and solution to resolve. He was very patient with all my questions.... because I need to know what is going on. Items purchased were new garage opener, wall mount,external keypad.

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Superior service. Quick yet with great skill, knowledge as well as asking the right questions. Good communication along with quality work.

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Ed D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had cable snap from corrosion. Ed came out and replaced and recommended changing rollers as everything was original and rusting. Did a great job. Professional.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Problem fixed.

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Ed D Service Provided:
Garage Door Opener Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door was prompt to respond to my garage door issue and very helpful in reparing it. Plus unlike a competitor of yours, you answered my call and dispatched a repair technician to my home promptly. Your competitor required me to leave a voice mail for service, and then never returned my call.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ed was prompt, professional and knowledgeable. Looking forward to the install.

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Ed D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thought we would have to replace our entire system plus door and found out it was just a repair and new opener we needed. Work was done immediately. On time, honest, great price. Thanks, Ed!

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Ed D Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.

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Ed D Service Provided:
Install Garage Doors

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. Will use again. Prompt, courteous, knowledgeable.

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Ed D Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'll give your organization and your mechanics 5 stars any time. You fit my emergency situation at the top of your regular priorities list and your employees Ed & Jacob did a first rate job. Capable, friendly, business-like and explained the repairs while doing them. What I thought would be completed the following day was done to my complete satisfaction with hours.

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Ed D Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician and service were the best that I have experienced in a long time.

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Ed D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wish I could give you more than 5 stars the service was more than expected the tech was courteous cleaned up and informative I would recommend your company to anyone and thanks for the military discount

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Ed D Service Provided:
Garage Door Opener Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ed was extremely prompt and knowledgeable. He completed the repair in 30 minutes and also tuned up our other garage door. I used precision in 2014 and they were great. I’m thrilled with the consistency of the incredible service from scheduling to completion.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Job again. Installed the garage door opener and what a quiet opener, not like the one I had before. Thank you for sending a very reliable service tech. He was very pleasant and knowledgeable.

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars. The tech was professional and thorough. I would recomended this company to anyone, and will be sure to use them again should the need arise.

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Ed D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ed cane out, diagnosed my problem, and had my garage door working in no time. Would definitely recommend.

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Ed D Service Provided:
Garage Door Opener Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Recently I was the “recipient” of a failed garage door spring and cable(on 1 of 2 doors). As luck would have it, it happened on a Saturday. So I “surfed” the web and came upon Precision Door Company. Called and set up an appointment for following Monday. The Tech, Ed Dombrowski, arrived promptly on schedule. He was very friendly and sociable. He immediately assessed the situation and we discussed the work to be done. Based on his recommendation I decided to have the spring and cable replaced on the second door as well. And I was never so glad I did. He wasted no time making the repairs. I appreciated very much Ed’s expertise, recommendations and excellent work ethics. I’ve put Precision Door on “speed dial” on my phone and look forward to calling on them for all my future garage door repairs/replacements, thanks to Ed!

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Ed D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amherst is relatively close by.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
1 2 3 4 5
Date: 03/14/2019
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding Job from both technicians. Very Pleasant, knowledgeable and courteous. conducted themselves as professionals. Superb Job. I would recommend them to my neighbors and friends.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ed came. He saw. He conquered. Good job, Ed..!

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent, knowledgeable, friendly!

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.

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A Response from: Walt Arvin

Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.

Ed D Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the new garage door installed at our home. The installation was quick and everything has been working great. If we have any further need for garage door repairs we will be contacting Precision again.

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Ed D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was truly happy with the timeliness, efficiency, and quality of service. Ed was wonderful. Precision has a great employee!

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5-star rating! Excellent products, and superb service. I highly recommend Precision Door.

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
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Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720