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Rich N

Rich N
Technicians
Reviews: 123
Average: 4.88 stars
Rich N has received 123 reviews, averaging 4.88 Stars:
1 2 3 4 5

Rich N's Bio:

Rich lives in Holyoke, MA and has been in the garage door industry for over 20 years. He enjoys spending his free time with friends and family outdoors kayaking, fishing and camping, and is also a competitive golfer.

Review:

Setting up an appointment was effortless and my technician (Rich) was beyond superb. Very skilled, professional and efficient.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

Rich did a great job

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Rich N Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich N
Review:

This is the second time precision has come out to do work for me. This time they really saved me, being a Saturday and me not being able to open my garage because of a broken spring. Rich Netto did the work both times and was very friendly and happy to answer any questions I might have. Thanks again.

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Rich N Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich N
Review:

Richard came out very honest I had called a different company that actually had done work on the garage door I regret that Richard from precision was way better the other garage door company ripped me off I would call precision immediately if I have any garage door needs

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

Same day service! Quick and efficient and priced fairly. Would definitely recommend to family and friends.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

On time, actually early. Very pleasant. Took care of the problem very quickly and cleaned up. Great job

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Rich N Service Provided:
Garage Door Opener Repair

Technicians: Rich N
Review:

Rich did great Job very pleased.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

This is the third season that I've used Precision Door Services for maintenance and repairs. I've been very satisfied with the service and the courtesy. The technician has always explained in detail what was needed or suggested in the maintenance. Will continue using for maintenance, repair and replacement as of if needed. Thank you

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
1 2 3 4 5
Date: 12/18/2023
Garage Door Repair
,
Review:

Prompt service

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

Knowledgeable, Courteous. Quick Response on time (early), But there were more problems with my unit that could not be fixed. Purchased new opener and scheduled another appointment.

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Rich N Service Provided:
Garage Door Opener Repair

Technicians: Rich N
Review:

It was a pleasure dealing with your company. The service tech was extremely professional, he listened to me, answered my questions and was prompt. He explained every step of the way. It reminded of years past when people were interested in doing a thorough job the right way and had customer satisfaction as a goal. Precision is fortunate to have such great employee.

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Rich N Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Rich N
Review:

Rich was great! He was on time and very helpful. He checked out everything about our garage door and the electric opener. The price was up front and fair and Rich did all of the work in less than an hour. I would definitely use Precision Door Service in the future!

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Rich N Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Rich N
Review:

Service appointment was very good. The service person (Rich) was excellent. The cost was shocking. Your Co. repaired the exact same issue on my door #1 for half this amount only 6 yrs ago. I’m an owner of 3 doors so this is concerning. After paying this invoice I went and had a EKG and my springs are still ok. Again the team work was excellent. Price ????

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Rich N Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich N
Review:

I had a new cable and spring installed on my garage door. Scheduling was easy and I got a next day appt which was great. The technician was ontime and did a great job. The only negative was the price. $500+ seem excessive for the work done.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

I chose based on the service I received last summer. The technician was knowledgeable & very informative. Great service as usual.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

Rich was timely and fixed the old weather strips and more! Thankful

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

Rich Netto, the Precision Door technician arrived just at 1pm as scheduled (and that is somewhat rare these days for techical service providers!) and was quickly able to make a small repair and install a new device for opening our garage door. He explained what he was doing, so I learned about the process of installation. The device worked perfectly as advertised. All done within 30 min. I am impressed at the promptness and high quality of this serice. With thanks, Ash Hartwell, Amherst

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Rich N Service Provided:
Garage Door Opener Install

Technicians: Rich N
Review:

Had a problem with a garage door and Precision Door scheduled an appointment much sooner than I thought I would get someone here. The service tech was punctual, professional, and very personal. I would recommend this company to anyone needing a garage door.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

One garage door just wouldn't shut. Rich came out and quickly assessed the issue, showed us exactly why we were having our issue and then, using high quality parts, replaced our springs, pulleys and rollers. Sure the price is bigger than you may expect but still cheaper than whole new door and maybe car! Thanks Rich!

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Rich N Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich N
Review:

Great service. Easy to make appointments with convenient and flexible appointments. The technician that helped us was very friendly and helpful.

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Rich N Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich N
Review:

It was easy to book service online and schedule an appointment. Within the 2 hr service window, technician installed a new garage door opener. Very happy with work done and unit he installed!

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Rich N Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich N
Review:

Rich Netto came to my home this morning. He explained everything to me about my new garage door opener. The work was done promptly and it works great. I love that it is so quiet.

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Rich N Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Rich N
Review:

The repairs to my Garage Door were met above and beyond my expectations, Mr."Rich" did a tremendous job of putting everything back even better than it previously was. I will not hesitate to call if i need any future service.

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Rich N Service Provided:
Garage Door Opener Repair

Technicians: Rich N
Review:

I called today at 11 AM to Schedule an appointment. They were able to fit me in the same day. The technician Rich told me that the two garage doors I had could be repaired instead of replaced. I was surprised when he was able to fix them on the spot instead of having to make another appointment for him to come back. He could have tried to sell me new doors, but instead told me the ones I had could be fixed. I appreciate his honesty and the quick service that he provided. I would highly recommend this company to anyone who is looking to repair or replace their garage doors. .

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
Review:

We experienced a garage door opener keypad problem this morning. To no avail, we were not able to fix our problem. Therefore, we searched the internet and read great reviews on Precision. We called and were pleasantly surprised to hear a very kind voice that took our call and scheduled our service call today. Imagine that...same day service!!! Rich called ahead to give us his ETA. He arrived promptly as advised and corrected our problem in less than an hour!!!! Hats off to this company and especially to Rich! Great website as well! Thank you! Don T in Windsor Locks

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Rich N Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Rich N
Review:

Precision and Rich Netto were wonderful! The spring on the garage door snapped today, on a busy Saturday afternoon. I called Precision and they set up a same day appointment. Rich called to advise he was on his way and he conducted a thorough review of the door and fully explained what needed to be done today, what should be done soon (there were some rusting cables) and gave price options with no pressure. We agreed on having all the components replaced today and Rich did a great job. He was done in about an hour and he left everything neat and clean and the door works wonderfully. He was personable, professional and knowledgeable. I will definitely use and refer friends to Precision should they encounter garage door issues. Thank you Precision and thank you Rich!

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Rich N Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich N
Review:

I chose you to help me with my garage door being frozen to the garage floor because your tech, Rich, did such a great job putting in two, new garage door openers this past year. And he did just as good a job today not only solving the issues, but making sure that everything was in perfect running order. He patiently answered my many questions and concerns. And he was also right on time.

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Rich N Service Provided:
Garage Door Opener Repair

Technicians: Rich N
Review:

Garage door spring broke, called Precision Tuesday at 2:00pm and they were out the next day at 8:00am to fix it.

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Rich N Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich N
Review:

Very professional installation. Rich was very informative and explained the system so that I understood all the features. As a retired electronic specialist I appreciate good work when I see it. I would recommend Precision Overhead Garage Door Service very highly. Charlie

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Rich N Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Rich N
Review:

Rich was great, fast and efficient.

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Rich N Service Provided:
Garage Door Repair

Technicians: Rich N
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Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720