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Read what people are saying
about Precision Garage Door in:
New Haven | Waterbury Area, CT
Precision Garage Door of Connecticuthas received 252 reviews, averaging 4.90 Stars:
West Haven, CT
Waterbury, CT
I cannot say enough about the amazing service offered by your company. Ron was knowledgeable, professional and great to work with. He had our repair done quickly and with the pride of the professional. Its hard to find people whom take pride in their work as he does. Will definitely be recommending to others!!
- Pedro Roman
Product:
Hamden, CT
From start to finish, the service at Precision was top notch. The professionalism on the phone setting up the appointment extended to Ron who fixed my door. I will refer anyone who needs garage door/opener service to Precision without hesitation. Thank you!
- Dan Scavone
Waterbury, CT
Help full and friendly
- Khanzadi Butt
Southbury, CT
We are very satisfied with both the door and the tech.
- Marji M.
Southbury, CT
Your service tech Ron Lecours was very professional and very knowledgable. He explained all of my options and pricing.Had the job complete in less than an hour would highly recommend this company.
- Ken Ludvinsky
Branford, CT
Ray was extremely professional and courteous. We give him A++++
- Ralph R
Branford, CT
Ray was extremely professional and courteous. We give him an A++++
- Ralph R
Derby, CT
Professionally done. Ron was very good at going over my options and showing me how everything works. I'm glad I called Precision.
- Jacques B.
Bethlehem, CT
Excellent job - on time - courteous, efficient and knowledgeable.
- Gregory P.
Waterbury, CT
Good service. All my questions were answered and the job was finished very quickly.
- Tabitha E
Middlebury, CT
Excellent Technician!
- Gabriel H.
New Haven, CT
Terrific service. Tech diagnosed the problem quickly and had the door working better than new in no time. Thanks!
- Bill H
East Haven, CT
Brian knows his stuff and solved my problem within minutes. I feel confident that the door will work like new for a long time. Thank you for your quick and efficient service.
- Tom R
Branford, CT
Ron was very professional. He had my new door opener installed in 45 minutes and had all the remotes and my car programmed. I am very satisfied with the service.
- Dick B
Waterbury, CT
Good service but a bit too pricey!
- Bob A
Thank you for your feed back. As I mentioned on the phone, we provide the best parts and warranty. We completely rebuilt your door and provided you a 7 year warranty -- new doors typically only come with a 1 year warranty on the parts. We stand behind our work and parts and will be happy to come out and repair your door within the next 7 years with no charge for parts or labor.
Waterbury, CT
I'm sure people are quick to complain when they are not satisfied, but I want to take this opportunity to say thank you and to tell you how pleased I am with the service your company and James provided. You guys were at my house with 3 hours of my initial call and fixed the problem with 45 minutes of arriving at the house. James provided a very clear explaination of what was wrong with my door and gave me several options from which to choose from. I am very pleased with my purchase and want tell tell you that my door has never work this well and sounded so quiet. Fantastic job all around! Thank you and James.
- John M
Waterbury, CT
Very satisfied - Excellent job!
- Mike & Joan S.
Short Beach, CT
Everyone I delt with was pleasant. I will keep your number if ever I need my garage door fixed again.
- S. Woodfield
New Haven, CT
Excellent in ALL aspects. Courteous, on time, great workmanship, pleasant, helpful, informative, great clean up & education re: purchase. A+
- Wendy S.
New Haven, CT
Excellent in ALL aspects. Courteous, on time, great workmanship, pleasant, helpful, informative, great clean up and education re: purchase. A+
- Wendy S.
Waterbury, CT
Think it was a delightful experience! Now need to show my husband!
- Tabitha E
Waterbury, CT
Duane was extremely knowledgeable and courteous. He took the time to explain in detail what work needed to be done so we could understand the job at hand. He was very polite and did a very thorough job. he is a Garage Door SupahStah! I would highly recommend this company, and Duane!
- Susan F
Waterbury, CT
We were told there would be a two-week turnaround after ordering. We had to call after two weeks for the appointment and were told installation was SAT (three weeks) - we said this was unacceptable and the appointment was made for a Tuesday - just over two weeks.
- Burt V
Waterbury, CT
excellent job
- Tabitha E
Waterbury, CT
Very pleasant and not pushy. Explained everything about products.
- Libby D.
Watertown, CT
He inspected the door, found the problem and checked all of the nuts and bolts. He did an excellent job. Thanks
- Pauline D.
Naugatuck, CT
Thank you, Thank you, Thank you - Finally my experience with installers is one of Great Satisfaction! James & Ray are extremely professional, courteous and made me feel confident in your product. Many kudos to Precision for having James and Ray on your staff. Thanks.
- Lawrence N.
Waterbury, CT
Very dissatisfied with service. Our technician obviously did not want to be there. He did fix the door, but it still doesn't sound right. I'm not sure this is the service I was promised. Would like you to resolve the problem.
- Bob A
Thank you very much for your review. We take all reviews seriously, especially the negative ones. We have spoken to the technician and he is well aware of our service standards and is sorry for not living up to your expectations. We have scheduled another technician to come out to rework your door. I hope your experience is better the second time around. We apologize for not living up to our standards and will strive to do better.
Waterbury, CT
We've dealt with Precision since 2004 and have been very happy with the service and with your technicians. Thank you.
- Tabitha E
License
CT License# 0624720
Ron was great. Explained everything, made suggestions and fixed my door. Thanks.
- J High