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Read what people are saying
about Precision Garage Door

Precision Garage Door of Connecticut
has received 2007 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

I purchased the Rebuild package for a very reasonable package. The installation, including an excellent orientation took only about 2 hours. My technician, Chet Shrader, was careful, thorough and personable. The equipment is simple to operate and even came with a user manual. In summary, I recommend Precision Door Service to everyone (5 stars).

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

Orlando, our installer, was super helpful. He came early and got the door in quickly, and when it was all in place, he explained how everything works, and helped us set the passcode on the outside code box. It's been a while since I had a new garage door installed, and was pleased that this one was ultra-quiet, and even has an app for remote access. I made a good decision to choose Precision for our needs.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

1 2 3 4 5
Date: 02/26/2019
Install Garage Doors
,
Review:

I had called another door company who said he would call me the next day and never did. I called Precision and they made the appointment for 3 days later. Unfountionaly we needed a new door. We were told 6 to 8 weeks out for the door to come in and the tech was able to fix it enough to work. The door came in in 5 weeks even with a change order we made. Juan was at the house around 8:00 and was done by noon. Everyone was prompt and professional and very helpful through the whole process. Would recommend the company for any garage door needs.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision Overhead Garage Door Service came out ASAP when my garage door broke with my car inside. They were able to open to door so I could get my car out and then secured it until the new door came. I had called other companies, but they didn't care too much about my situation, only that it would take weeks for someone to come and give me an estimate on a new door. The new door arrived and was installed in one hour! Both service men who came to my home were very profession and courteous. They were wonderful representatives of the company they work for. I would encourage anyone who needs new garage doors or repair of their doors to contact this company. I cannot say enough about them!! Thank you Precision Doors for helping me.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was very pleased with the service I received. I was able to get an appointment for the next day, Chet came out a little earlier than the time stated, with a phone call beforehand and new right away how to fix the issues. It was quick and got my garage door working again. I would definitely recommend and am pleased I would have someone to use in the future.

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Chet S Service Provided:
Broken Garage Door Spring Repair

Technicians: Chet S
Review:

Everything was excellent. Jay who serviced my door was extremely polite and professional. He explained what needed to be repaired and repaired the garage door perfectly. His mannerism and work were very professional and welcomed.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I was very pleased with the speed of response, level of service and flexibility in determining the time and date for the service. Since I could not be there in person, I left my keys in the mailbox and we communicated by phone. The price was also very reasonable. I will definitely continue to use Precision's services going forward.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

Awesome service. Highly recommend this company. Special thanks to Ron Lecours for setting up a speedy service call and advice on choosing the right garage door opener. Chet was very knowledgeable and awesome with installation

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our new doors are a stunning improvement over our old ones. We are very pleased with the upgrade to our property. It is also nice to have new, quieter garage door openers. Nice! Rolando, who installed our doors, was systematic and painstaking in the care he took to set up the job properly. He was conscientious about keeping his work zone scrupulously tidy and organized. It was a pleasure to look in on him at various points during the installation and see everything looking shipshape. And to add to all of that, he came out and worked hard on the coldest day of the year, without a single complaint. What a guy!

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Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Review:

Ed came. He saw. He conquered. Good job, Ed..!

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Ed D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ed D
Review:

I was able to get an appointment to fix our garage door very quickly and Chet came out and recognized the problem immediately. He was able to replace our entire garage door system in an hour. The price was very reasonable for what we got. Would recommend them to others.

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Chet S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Chet S
Review:

Extremely pleased with the experience. Our technician (Chet) called to let us know that he was on his way approximately 30 minutes before his scheduled arrival. Upon arrival, he came in, introduced himself and went out to the garage to determine what our problem was. He quickly assessed the problem and gave us a detailed explanation and provided several options for us to have the problem repaired. After we decided what we wanted, he quoted a price and set to work. About two hours later, he was finished and then walked us through the new set up and answered any questions we had. I highly recommend Precision and have already told two people about our excellent experience. There were other services performed and additional products but the opener was the major install.

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Chet S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Chet S
Review:

Excellent, knowledgeable, friendly!

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.

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A Response from: Walt Arvin

Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.

Ed D Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Ed D
Review:

Your website was informative and easy to navigate. I was kept informed on who the assigned technician is scheduled to arrive, the estimated arrival time and an online rating of the technician. Jay arrived to my home on time, was extremely professional and did a fantastic job! My total experience from beginning to end was top notch and I would recommend using your company for any future garage door issues.

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Service Provided:
Garage Door Opener Repair

Review:

I was very happy with the new garage door installed at our home. The installation was quick and everything has been working great. If we have any further need for garage door repairs we will be contacting Precision again.

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Ed D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Ed D
Review:

Jay came out yesterday and fixed my garage door. He did a great job. He explained to me what he was doing and was very accommodating in making sure I knew what he was doing. I would definitely recommend Precision Overhead Garage to my friends and clients-5.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

Excellent professional service.

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Chet S Service Provided:
Broken Garage Door Spring Repair

Technicians: Chet S
Review:

I decided on your web page because I felt that it was friendly, let me know exactly who would arrive at my home, and that put my mind at ease. Jay let me know exactly when he would arrive, spent time to make sure my garage door was working properly, and I would certainly reccomend your Company, and would not hesitate to all you in the future, when and if my door needed further repair or replacement.

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Service Provided:
Garage Door Repair

Review:

When my garage opener did not work (the door would not come down and close), I went to the Yellow Pages to find a repair service. The company that had installed my opener had long ago gone out of business. I chose your company because the ad said I would be talking to a real person. Your technician Jay was here on time and very quickly took care of my problem. He was cheerful and understanding, assuriing me that my opener was still good--I didn't need worry about getting a new one. I thanked him for his great service.

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Service Provided:
Garage Door Opener Repair

Review:

Jay called in advance. Was on time. Professional. Problem solver. Efficient. Provided confidence. Customer focused. Customer satisfied.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

This was my first experience with Precision and I was very happy with the process. The office-staff answered phones on a holiday and the appointment process/confirmation was painless. Having no prior experience with Precision, I was concerned that I would have to fend off upcharges from their tech on the day of the repair, but thankfully there was none of that. I was very pleased with Jay, who was prompt, knowledgeable, friendly, and handled my repair professionally and with integrity. I'd recommend Precision (and Jay specifically) in the future.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I know this may seem a bit odd, but I chose precision for two reasons...the bios about the technicians, complete with reviews, and the dogs. It is my belief that "dog people" are good people. Chet was the technician who was sent and he even showed up with a badly hurting ankle that he had sprained just prior to coming to my house. His friendly manner, competence and expertise were greatly appreciated. And I was REALLY impressed by how quickly he was able to put the rollers back on track, thus freeing me from five days of entrapment.

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

Jay is so personable, and he has a great attitide. He really cares. Satisfied customer in New Britain! Thanks, Jay!

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Service Provided:
Garage Door Repair

Review:

What an easy, efficient, smooth transaction done by Chet in resolving my garage door problem. Thanks for a job well-done and Happy New Year????

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Chet S Service Provided:
Garage Door Repair

Technicians: Chet S
Review:

Chet put in a new keypad , motor so we can use garage. He ordered new springs which will be put in as soon as they arrive. Very personable and did a good job. Looking forward to having the job completed.

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Chet S Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Chet S
Review:

I am sorry to inform you that the visit of your technician on 12-06 18 and what he did is one of the worst experiences I have had. I have two garages and old openers. They stopped working so I called your company. He opened the mechanically with his hands. He took a quick look at both and told me the openers were worn off and I would need new ones.I asked How much it will cost. He said $650 each. I am 84 years old. I told him that I cannot afford them. He said "let me get them going for now. in spring /summer you can get new ones . I said Okay. I came inside as it was very cold in the garage. I told him to knock on my door when he is finished. Within less than ten minutes he knocked on my door. I came out and said that was quick. He said I have 40 years of experience. The he tells me " I could not get them going. You have to pay my oil and lube charges of $300.00" and started writing the bill. I was totally shocked and told him " you knew from your 40 years of experience that the opener was broken and not workable, then why did you oil and lube them. His sharp response was you called us and you have to pay! In disgust I gave him my credit card number. Then came your email for my response. I believe I am addressing this to the president of your company and I sincerely believe you could not achieve your success on the basis of what I experienced with your technician. What you do with him is your affair. The least I expect from you is to refund the $300 for his doing nothing but deception and aggravation to an 84 year old decent man. My name is Muhammad Ali. Address is 980 Hill Street, Bristol CT 06010. Mobile number is 860-550-5513. I cannot describe the the"Service Performed Column" as obviously no rear service was performed

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Ed D Service Provided:
Garage Door Repair

Technicians: Ed D
Review:

Your website provided really clear education about insulated doors. Information seemed straight forward, transparent, and gave me confidence that I didn’t have about making a purchase like this. The salesman was nice, helpful, and the bonus was you were having a sale. Purchase was an easy decision. The doors are installed—just fabulous. The installer was pleasant, finished when he said he would. The temperature in the garage is much improved, the doors are as advertised, and the bonus is they are much quieter than the old doors. Thank you!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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Avon | Farmington | Hartford Area

(860) 269-4366

(860) 269-4366
Meriden | Middletown Area

(860) 316-4123

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(860) 910-4651

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(860) 967-3192

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(203) 901-1320

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(860) 264-4150

(860) 264-4150
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(413) 623-4130

(413) 623-4130
Pittsfield MA Area

(413) 623-4132

(413) 623-4132
Precision Door Service
Office: (860) 261-2523
201 S Satellite Rd
South Windsor, CT 06074
Precision Garage Door Service
Office: (860) 351-3651
442 East Street
Plainville, CT 06062

License

CT License
# 0624720