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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2014 reviews, averaging 4.88 Stars:
South Windsor, CT
Manchester, CT
Recently I was the “recipient” of a failed garage door spring and cable(on 1 of 2 doors). As luck would have it, it happened on a Saturday. So I “surfed” the web and came upon Precision Door Company. Called and set up an appointment for following Monday. The Tech, Ed Dombrowski, arrived promptly on schedule. He was very friendly and sociable. He immediately assessed the situation and we discussed the work to be done. Based on his recommendation I decided to have the spring and cable replaced on the second door as well. And I was never so glad I did. He wasted no time making the repairs. I appreciated very much Ed’s expertise, recommendations and excellent work ethics. I’ve put Precision Door on “speed dial” on my phone and look forward to calling on them for all my future garage door repairs/replacements, thanks to Ed!
- Pete Cosumano
Middletown, CT
Chet was great, appreciate the new openers and service, very satisfied!
- Andrew Mccarthy
Bloomfield, CT
Very responsive and professional. Called for repair originally. I had total confidence in advices regarding age of garage door opener and possible continuing problems. I made a decision for a new opener without any pressure--just facts from which I could draw my own conclusions. Great service people.
- Marsha Rabiteau
Branford, CT
We chose your business based on excellent reviews and you certainly did not disappoint. From scheduling the appointment to the service itself was top notch. Chet was very knowledgeable, personable and extremely efficient. He explained everything in detail and was great. We were 100% satisfied. Thank you for excellence all around!!
- Chris Kruger
Ware, MA
Amherst is relatively close by.
- Janet Crosier
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Outstanding Job from both technicians. Very Pleasant, knowledgeable and courteous. conducted themselves as professionals. Superb Job. I would recommend them to my neighbors and friends.
- Robert Pendleton
Farmington, CT
I purchased the Rebuild package for a very reasonable package. The installation, including an excellent orientation took only about 2 hours. My technician, Chet Shrader, was careful, thorough and personable. The equipment is simple to operate and even came with a user manual. In summary, I recommend Precision Door Service to everyone (5 stars).
- Susan Mccue
West Hartford, CT
Orlando, our installer, was super helpful. He came early and got the door in quickly, and when it was all in place, he explained how everything works, and helped us set the passcode on the outside code box. It's been a while since I had a new garage door installed, and was pleased that this one was ultra-quiet, and even has an app for remote access. I made a good decision to choose Precision for our needs.
- Richard Leslie
Product:
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I had called another door company who said he would call me the next day and never did. I called Precision and they made the appointment for 3 days later. Unfountionaly we needed a new door. We were told 6 to 8 weeks out for the door to come in and the tech was able to fix it enough to work. The door came in in 5 weeks even with a change order we made. Juan was at the house around 8:00 and was done by noon. Everyone was prompt and professional and very helpful through the whole process. Would recommend the company for any garage door needs.
- Tom Holowaty
Product:
East Hartford, CT
Precision Overhead Garage Door Service came out ASAP when my garage door broke with my car inside. They were able to open to door so I could get my car out and then secured it until the new door came. I had called other companies, but they didn't care too much about my situation, only that it would take weeks for someone to come and give me an estimate on a new door. The new door arrived and was installed in one hour! Both service men who came to my home were very profession and courteous. They were wonderful representatives of the company they work for. I would encourage anyone who needs new garage doors or repair of their doors to contact this company. I cannot say enough about them!! Thank you Precision Doors for helping me.
- Patricia
Product:
Willimantic, CT
I was very pleased with the service I received. I was able to get an appointment for the next day, Chet came out a little earlier than the time stated, with a phone call beforehand and new right away how to fix the issues. It was quick and got my garage door working again. I would definitely recommend and am pleased I would have someone to use in the future.
- Chris Boilard
Andover, CT
Everything was excellent. Jay who serviced my door was extremely polite and professional. He explained what needed to be repaired and repaired the garage door perfectly. His mannerism and work were very professional and welcomed.
- Diana Keenan
Product:
Vernon Rockville, CT
I was very pleased with the speed of response, level of service and flexibility in determining the time and date for the service. Since I could not be there in person, I left my keys in the mailbox and we communicated by phone. The price was also very reasonable. I will definitely continue to use Precision's services going forward.
- Jay Vadiveloo
South Windsor, CT
Awesome service. Highly recommend this company. Special thanks to Ron Lecours for setting up a speedy service call and advice on choosing the right garage door opener. Chet was very knowledgeable and awesome with installation
- Samit Patel
Niantic, CT
I was very pleased with work done installing my new garage door. Your installer did an outstanding job! We live at the shore and he had to work during one of those driving rain and strong winds days. We actually thought about canceling, but the office and installer both said it was not a problem. Definitely looked challenging to us, but he went right to work and completed in estimated time. Cannot remember his name, but looks like “Aolo” on invoice. Very polite and answered all questions and cleaned up workspace well. Definitely would recommend your company after this installation and previous work done by “Chet” .
- Frank Raffa
Product:
Coventry, CT
Our new doors are a stunning improvement over our old ones. We are very pleased with the upgrade to our property. It is also nice to have new, quieter garage door openers. Nice! Rolando, who installed our doors, was systematic and painstaking in the care he took to set up the job properly. He was conscientious about keeping his work zone scrupulously tidy and organized. It was a pleasure to look in on him at various points during the installation and see everything looking shipshape. And to add to all of that, he came out and worked hard on the coldest day of the year, without a single complaint. What a guy!
- Donna Miner
Product:
Barkhamsted, CT
Ed came. He saw. He conquered. Good job, Ed..!
- Paul Kramarchyk
Middletown, CT
I was able to get an appointment to fix our garage door very quickly and Chet came out and recognized the problem immediately. He was able to replace our entire garage door system in an hour. The price was very reasonable for what we got. Would recommend them to others.
- Ashley Mcbaine
Mystic, CT
Extremely pleased with the experience. Our technician (Chet) called to let us know that he was on his way approximately 30 minutes before his scheduled arrival. Upon arrival, he came in, introduced himself and went out to the garage to determine what our problem was. He quickly assessed the problem and gave us a detailed explanation and provided several options for us to have the problem repaired. After we decided what we wanted, he quoted a price and set to work. About two hours later, he was finished and then walked us through the new set up and answered any questions we had. I highly recommend Precision and have already told two people about our excellent experience. There were other services performed and additional products but the opener was the major install.
- Kathy Rush
Manchester, CT
Excellent, knowledgeable, friendly!
- Dee Hansen
Feeding Hills, MA
Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.
- Alan Rogers
Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.
Wallingford, CT
Your website was informative and easy to navigate. I was kept informed on who the assigned technician is scheduled to arrive, the estimated arrival time and an online rating of the technician. Jay arrived to my home on time, was extremely professional and did a fantastic job! My total experience from beginning to end was top notch and I would recommend using your company for any future garage door issues.
- Guy Allard
Wilbraham, MA
I was very happy with the new garage door installed at our home. The installation was quick and everything has been working great. If we have any further need for garage door repairs we will be contacting Precision again.
- James C.
West Hartford, CT
Jay came out yesterday and fixed my garage door. He did a great job. He explained to me what he was doing and was very accommodating in making sure I knew what he was doing. I would definitely recommend Precision Overhead Garage to my friends and clients-5.
- Bruce Bernheimer
Product:
Farmington, CT
I was very happy with Ed's promptness and fixing a problem with the door. He was here a month ago and was able to make the adjustment to the door quickly. And since it was under warranty, there was no charge. I very much appreciated that.
- Carol Kannenberg
Rocky Hill, CT
Excellent professional service.
- Don Purchla
Southington, CT
I decided on your web page because I felt that it was friendly, let me know exactly who would arrive at my home, and that put my mind at ease. Jay let me know exactly when he would arrive, spent time to make sure my garage door was working properly, and I would certainly reccomend your Company, and would not hesitate to all you in the future, when and if my door needed further repair or replacement.
- Joanne Tierney
Hartford, CT
When my garage opener did not work (the door would not come down and close), I went to the Yellow Pages to find a repair service. The company that had installed my opener had long ago gone out of business. I chose your company because the ad said I would be talking to a real person. Your technician Jay was here on time and very quickly took care of my problem. He was cheerful and understanding, assuriing me that my opener was still good--I didn't need worry about getting a new one. I thanked him for his great service.
- Lillian Kezerian
Canton, CT
Jay called in advance. Was on time. Professional. Problem solver. Efficient. Provided confidence. Customer focused. Customer satisfied.
- Sheila Morton
Product:
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
The service representative that came to my house, Dominic, was very professional, fixed the issues he was able to address (staying within my current budget) in a very short amount of time, and took time to explain what my longer term issues were and what my options are. I would recommend this company's services to others. Although there is a base service charge just to come to the home to diagnose the issues, we did have the issues corrected, the charges to actually make the repairs were very reasonable and mainly I found the base service charge to be common across all of their garage repair competitors.
- Jim Hilliard