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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2140 reviews, averaging 4.89 Stars:










Manchester, CT





Ludlow, MA
Rich, did a great job. Found and found xed the problem in about 15 minutes!!
- David Myers





Killingworth, CT
Chet was both pleasant and efficient.
- Buddy Jenkins





Killingworth, CT
I was extremely pleased with the service I received from Precision. I don't have much need for garage door service and sort of chose you from the host of companies on the internet which service my area. Your technician Chet is extremely professional and has plenty of product knowledge so I would give him five stars as well. He explained my problem to me and I was so impressed with his professionalism that I had both of my garage doors upgraded which they both more than needed. I shall call you again as the need arises and would suggest that others use your services as well.
- James Elliman





Glastonbury, CT
I had a spring break last night on my garage door . So I found there name watched video looked at reviews . I called they were very efficient and knowledgeable. I ended up fixing both of my doors after talking with the tech. I am very happy with the job and service and would recommend them to anyone . I will also be doing my yearly door check ups . So both my doors have new hardware and work great Chet was great !!!
- Lisa Mazzotta-Ivaldi





Manchester, CT
I called for an estimate to replace 2 garage doors. The technician was very courteous and knowledgeable. He was prompt and kept the scheduled appointment.
- Dan Burnett





Rocky Hill, CT
Very pleased. Technician very cordial and knowledgeable.
- Peter Day





Glastonbury, CT
I could not be happier with the service. When I called they were there the next day at the time promised. We went over the options and a new operator was installed in less than an hour. The tech went over the operation of the door and programmed the new closers. He also inspected the second door and advised about future maintenance.
- James & Mary Mcmanus





Manchester, CT
He was excellent. Very professional and kind
- Vicki Hoover





Ansonia, CT
Very professional. Representative was quite knowledgeable and very helpful
- Rocco Florenza





Windsor, CT
Ed Dombrowski came for cons. On our garage doors , the problems with them And the way they were wired. New house to us, we just bought. He spotted all problems immediately and helped us so much. Very kind, very professional .
- Dottie Sikes





Manchester, CT
Chet was very helpful and did the work very quickly
- Corey Morgan





Southington, CT
Very professional and efficient work. Ed did a great job, explained exactly what he was going to do .. and did it! Completed the repair in 30 minutes.
- Ed Flanagan





Windsor Locks, CT
Quality professional who is down to earth & easy to deal with. Also had good things to say about his employer.
- Scott Jameson





Portland, CT
The good review is for Chet. Chet was excellent. Precision came out 1 year ago (different repairman) and did new cables, rollers etc. The equipment they replaced failed after one year causing my door to be inoperable. I was not impressed with this at all. However, Chet came and fixed the issue on warranty and was very pleasant and helpful. Thanks Chet
- Anthony Miele
Thank you for being a loyal customer. As Chet (our technician) informed you at your warranty appointment, the part that failed was the weakest "link in the chain" a $5 part that connects the cable to the spring. We not only replaced that part, but also replaced the cable and springs, to make sure everything was 100% in working condition -- all at no cost (we waived the service fee since it had only been a year since we originally did the work). We also offered you an immediate appointment, but you requested a specific date, which we were able to accommodate. We are extremely sorry that you feel we didn't live up to our original promise. We provide a warranty just for the reason that parts do fail. We believe that you should judge a company based on how it handles issues -- how could we have handled this differently... in a way that would have make you feel that we lived up to your expectations?





Windham, CT
Chet was very professional and did a great job.
- Carolyn Lebeau





Manchester, CT
Chet was very knowledgeable and professional. Provided valuable information and was on time. Thank you!
- Kevin Moriarty





Southington, CT
Jesse did a great job.
- Nancy Shea
Product:





Simsbury, CT
Honest and great service
- Charles Hansell





Avon, CT
I personally think I was oversold on the work they did. $700 and half hour later...when all I really needed was a pulley replaced. Oh well. Update from customer 4/22/20: The GM called to explain the detail behind fixes that were required to make my door function "as new" once again. I now better understand why the work cost what it did and am satisfied with the result.
- Adam Teff





Chicopee, MA
We had used Precision six before and were quite satisfied. Today we called for a needed repair in the morning. The technician came the same afternoon and promptly did an excellent job.
- Elizabeth Brennan





Glastonbury, CT
I was having a problem changing my code on my recently installed garage door opening system. When I called Precision, I was immediately connected to a person. After I explained the situation, I was told that no technicians were available until the following day from 3 to 5pm. That did not make me very happy, but I took the appointment. Chet from Precision texted me his photo and then called me three hours early to see if I was available within 30 minutes. I agreed and within 15 minutes of his arrival, he had checked out the whole system and patiently explained and walked me through how to change my security code. Precision is the best!
- Janice Smith





Farmington, CT
Chet was excellent. Fixed our door and provided nice info on considerations for the future. Thank you!
- Sean Rourke





Mansfield, CT
The technician was knowledgeable and informative. While I did not purchase a product, I would consider doing so in the future.
- Amy





Longmeadow, MA
Quick response to initial call and scheduling an appointment. Tech was prompt and efficient. Explained what was needed and afforded choices. Once choice was made he was efficient and did a great job.
- Patrick Gibson





Manchester, CT
Service was excellent. Chet did a great job. Am extremely pleased with results.
- Lou Georgian





Milford, CT
On time, professional, and courteous. Fully explained work and operation of new unit. Cher was very good at what he did.
- Jim Page





Bolton, CT
Over the weekend, one of the springs on my garage door snapped. I called this morning at 10:25. They scheduled me between11am and 1pm. I then received a text indicating Chet would be the serviceman. Ten minutes later, Chet called to say he'd be here by 11am, and he was. He thoroughly went over all my options, then quickly completed all the work.
- T Gent





Chicopee, MA
Found them on line They were very professional and explained everything they were going to do.
- Susanne Senecal





Simsbury, CT
Excellent job! New garage doors and hardware were installed. Technician was very professional and very friendly. The price was very fair, as well. Great experience.
- Djemal Araniti
License
CT License# 0624720
Very pleasant service man replaced broken springs on our garage door. He also provided a second door remote. He called shortly before he arrived, explained what needed to be done and gave us a reasonable price. We would use your company again should the need arise. Thank you
- Fredrick Sartor