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about Precision Garage Door
Precision Garage Door of Connecticuthas received 2059 reviews, averaging 4.88 Stars:
Agawam, MA
Ellington, CT
The technician Chet Shrader was able to explain the mechanics involved in detail, provide options and explain pros and cons. He displayed high professionalism and was able to provide excellent explanation and service while he was taking each step of the equipment.
- Jogesh Palenkara
Product:
Technicians: Chet S
Plainville, CT
Chet was timely, professional, and quick to assess the problem and repair my door.
- Pat Adams
Suffield, CT
Technician was great and got my door fixed in a timely manner. Technician was courteous and explained all my options. I also felt they were reasonably priced
- John Coggins
Glastonbury, CT
Quick response, which was great! Way too expensive to fix a spring...
- Beecher
Westbrook, CT
Excellent service great job
- Sherrie Becker
Berlin, CT
Ed was great. He was knowledgeable, efficient, professional, and answered all my questions. I would highly recommend him. As for the company, I was not quoted an accurate price, but since every call is recorded, Ed was able to listen to my call and validate my recollection. I was quoted a service call fee of $110. And to do a “tune & lube,” they quoted me a fee of $49.95, for a minimum total of $159.95. When Ed came he showed me that their tune and lube service is actually $59.95. He then said the company applies an additional labor charge of $88/hour. They charge a minimum of one hour even if it’s a 15 minute service call to do the tune and lube, which I wasn’t informed of when I scheduled the service call. The initial sticker shock of $257.95 (when I expected $159.95) was addressed by adjusting the labor charge after Ed listened to my service call quote, which I appreciated.
- Sharon
Florence, MA
As promised... prompt service and knowledgeable repair staff. Excellent work! I can recommend this business with solid confidence!
- Julie
Guilford, CT
I contacted Precision based upon their excellent website presentation and business info. I decided to proactively replace the rusted springs on my three 18 yr old garage doors in advance of springs breaking. Chet arrived as scheduled, with a friendly disposition, and provided an excellent no-hassle inspection of each door. Based upon his recommendation and Precision’s bundled package price, I chose to also upgrade the lift cables, cable spool bearings, and track rollers in addition to spring replacement as the doors are in good condition. Chet worked calmly and professionally to complete all doors in about two hours. He adjusted all doors to roll smoothly and more quiet, including one door that always moved slightly askew to now run true. Chet provided a full explanation upon completion, including an evaluation of my door openers. I would highly recommend Precision and their technician staff (Chet) to anyone.
- J Purse (Guilford)
East Haven, CT
We moved inti a new house with a broken garage door...since the cold weather set in we needed it fixed right away. We called Precision Door and they were professional communicated very well and sent us Chet who was on time...extremely knowledgeable and super professional and got the work done in a couple of hours. Im very satisfied with the service I recieved. I highly recommend Precision Door
- Catherine LaForza
Hamden, CT
Prompt, competent service but overpriced
- Deborah Argito
Hebron, CT
I was very happy with the service that precision door completed. The repair was done on time and at a reasonable cost. The repair man reviewed the work to be done and all the charges before he started. I would definitely use them again.
- Jim Guyette
Glastonbury, CT
Great service. Punctual and knowledgeable. Did not try to over sell services. If I was the owner of this company I’d be happy to have Chet working for me and representing me and my business. I would use them again and happily recommend them.
- Rich Giondomenico
Suffield, CT
Ed was fantastic! Definitely knows his stuff and explained everything in detail and did an excellent job. Would absolutely recommend him and you folks again. Thank you!
- David Abare
Holyoke, MA
Excellent repair person. Price was high however job was done well and quickly.
- Ernest Whitney
Belchertown, MA
The Technicians were very friendly and frank about the job that needed to be done citing the fact that the materials were original/contracted grade that came with the house over 10 years ago as a spring/coil broke and needed to be replaced as well as the cables on the track. Ed called me to tell me he could be there 30 minutes ahead of appointment time if I was available. The process took less than an hour. This is the second time I have used this company over the past 5 years.
- JR
Glastonbury, CT
Ed and colleague Rich were awesome! They repaired the broken spring and cables et al on the garage door all while I pestered them with questions. They are a true asset to Precision. THANK YOU for a great experience!
- Barb McBrien
Stafford, CT
I contacted Precision door to replace a broken torsion spring. Ed responded for the repairs. He pointed out the immediate issues as well as what he recommended for repairs to prolong the life of the springs and opener motor. I never felt pressure or up sold for additional repairs. I'm very pleased with the final product.
- Shawn
Longmeadow, MA
My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.
- Steven & Amy Dane
Seymour, CT
Service person called when he was on the way. Arrived in the time window specified. Reviewed my setup and offered suggestions and tips. New Liftmaster opener installed and tested. He explained details of the new equipment. Area was cleaned up and returned to as before. Very happy with service, installer, and equipment.
- George Jalowiec
Glastonbury, CT
Ed did a great job. He was friendly, clear on what my issues/needs were and completed the job very quickly. I would call on him again anytime.
- Robert Gabriele
Hamden, CT
Chet was great! Very informative and helpful. Would highly recommend.
- Quentin Kaczmarek
Rocky Hill, CT
Your past work in my home was good so I called again. Very happy with prompt appointment option Chet S was on time, professional, thorough and informed me of what I needed to know in terms of expense as well as operating the new system.
- Lois Luddy
Avon, CT
They came the day we called them because our door opener was failing. Chet was the service guy and he was terrific. Explained all the issues and their solutions very thoroughly and understandably. Did a great job in a relatively short period of time. He was a model of what all service people should be. We can very highly recommend Precision Overhead Door Service for any door needs. Definitely 5 star service.
- E J
Palmer, MA
Ed was Absolutely on time. Introduced himself. Diagnosed the problem quickly and gave us a quote. Was in and out in no time. Explained everything and answered all our questions. Excellent!!!
- Janet Steigmeyer
Southbury, CT
Very professional
- Eric Polokoff
Waterbury, CT
Repeat customer...was satisfied with the service on one bay, when it was time for the other bay garage door opener to be replaced after over 30 years, there was no question. Raven helped me get an appointment when I was available (not an easy task) and the serviceman was on time and explained everything and was done quickly.
- Sylvia Corbit
Product:
Technicians: Chet S
Glastonbury, CT
Very professional and efficient technician. The entire process from booking to delivery was smooth. Final outcome was excellent.
- Vijay Jayachandran
Manchester, CT
The technician Chet was very professional and knowledgeable about our problem. Although he was not able to come within "our window" he did call to explain he would be late. He also called to inform us of his estimated time when he was on the way. We were pleased with the repair.
- Mrs. Gordon
Middletown, CT
Great service and quick. Was able to reduce the sound of the garage.
- Daniel Navarette
(860) 269-4366
(860) 269-4366(860) 316-4123
(860) 316-4123(860) 910-4651
(860) 910-4651(860) 967-3192
(860) 967-3192(203) 901-1320
(203) 901-1320(860) 264-4150
(860) 264-4150(413) 623-4130
(413) 623-4130(413) 623-4132
(413) 623-4132License
CT License# 0624720
Communication has been excellent. The technician was very helpful and proficient and came at the time that was scheduled. Precision had installed the doors years ago. They are top notch. Would highly recommend..
- Debbie Burba